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New Mainframe IT Analytics: Actionable
Insight into Root Cause Analysis of
Performance Issues
Zach Williams
Mainframe
CA Technologies
Product Owner
MFT15T
#CAWorld
2 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD
Abstract
See how advanced analytics of mainframe performance data can enable early
detection of mainframe performance issues, faster problem resolution and
increased customer satisfaction.
Zach Williams
CA Technologies
Product Owner
3 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD
CA Performance Analytics
Early detection of system performance issues before they disrupt end user experience
Proactively monitor
and triage
mainframe
performance issues
as they begin to
unfold
Decrease helpdesk call volume
Rapid assisted
triage will decrease
MTTR and reduce
downtime
Accelerates
learning for the
more junior
workforce
Avoid problems
before they
impact SLAs
4 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD
CA Performance Management Portfolio Vision
Unified performance management for z Systems Planned
Available
Distributed/Mainframe
Operations Analysts
MF
Systems/Network
Analysts
Distributed
Application Analysts
Network
Analysts
CA NetMaster®
Databases
Network
CICS & MQ
z/VM, KVM &
Linux on z
CA UIMCA UIM for z
Systems
CA Cross Enterprise
APM
Unified Performance
Management Console
CA APM
System Analysts
CA SYSVIEW®
Storage
Capacity Planner
CA MICS®
Storage
Administrator
CA Vantage™
ANALYTICS
INFUSED
• Assisted Triage
• Differential
Analysis
• Leveraging
Common Western
Electric Rules
5 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD
Early Problem Detection
The technology to define
normal for a monitored
metric, leading to early
problem detection and
dramatic decrease in
mean time to resolution.
6 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD
Demonstration
7 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD
8 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD
9 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD
10 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD
Follow Conversations At…
Product X
Theater # location
What’s Next:
Mainframe
IT Analytics
11 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD
Q & A
12 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD
Because those who build the
apps will own the future ...
And those apps continue
to rely on the MAINFRAME
13 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD
© 2015 CA. All rights reserved. All trademarks referenced herein belong to their respective companies.
The content provided in this CA World 2015 presentation is intended for informational purposes only and does not form any type
of warranty. The information provided by a CA partner and/or CA customer has not been reviewed for accuracy by CA.
For Informational Purposes Only
Terms of this Presentation
14 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD
For More Information
To learn more, please visit:
http://cainc.to/Nv2VOe
CA World ’15

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New Mainframe IT Analytics: Actionable Insight into Root Cause Analysis of Performance Issues

  • 1. New Mainframe IT Analytics: Actionable Insight into Root Cause Analysis of Performance Issues Zach Williams Mainframe CA Technologies Product Owner MFT15T #CAWorld
  • 2. 2 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD Abstract See how advanced analytics of mainframe performance data can enable early detection of mainframe performance issues, faster problem resolution and increased customer satisfaction. Zach Williams CA Technologies Product Owner
  • 3. 3 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD CA Performance Analytics Early detection of system performance issues before they disrupt end user experience Proactively monitor and triage mainframe performance issues as they begin to unfold Decrease helpdesk call volume Rapid assisted triage will decrease MTTR and reduce downtime Accelerates learning for the more junior workforce Avoid problems before they impact SLAs
  • 4. 4 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD CA Performance Management Portfolio Vision Unified performance management for z Systems Planned Available Distributed/Mainframe Operations Analysts MF Systems/Network Analysts Distributed Application Analysts Network Analysts CA NetMaster® Databases Network CICS & MQ z/VM, KVM & Linux on z CA UIMCA UIM for z Systems CA Cross Enterprise APM Unified Performance Management Console CA APM System Analysts CA SYSVIEW® Storage Capacity Planner CA MICS® Storage Administrator CA Vantage™ ANALYTICS INFUSED • Assisted Triage • Differential Analysis • Leveraging Common Western Electric Rules
  • 5. 5 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD Early Problem Detection The technology to define normal for a monitored metric, leading to early problem detection and dramatic decrease in mean time to resolution.
  • 6. 6 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD Demonstration
  • 7. 7 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD
  • 8. 8 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD
  • 9. 9 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD
  • 10. 10 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD Follow Conversations At… Product X Theater # location What’s Next: Mainframe IT Analytics
  • 11. 11 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD Q & A
  • 12. 12 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD Because those who build the apps will own the future ... And those apps continue to rely on the MAINFRAME
  • 13. 13 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD © 2015 CA. All rights reserved. All trademarks referenced herein belong to their respective companies. The content provided in this CA World 2015 presentation is intended for informational purposes only and does not form any type of warranty. The information provided by a CA partner and/or CA customer has not been reviewed for accuracy by CA. For Informational Purposes Only Terms of this Presentation
  • 14. 14 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD For More Information To learn more, please visit: http://cainc.to/Nv2VOe CA World ’15