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Network Management System (Contact: info@exceleron-communications.com)

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Nadeem Khan
Nadeem Khan

NMS designed and developed by world's top telecom experts, catering for the exact needs of a network. Better than top brands available in market. We offer flexibility, innovation and cost effective solution to all Network Management related tasks.

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NETWORK MANAGEMENT SYSTEM V2.1 Exceleron’s Evolutionary Network Management System TM
NETWORK MANAGEMENT SYSTEM (NMS) OVERVIEW  Complete package of network management modules under one umbrella            Real time monitoring of network alarms and statistics Better visibility of subscriber service impact in case of network problem Comprehensive change management system Consolidated network outage and service impact reporting Expert system for network problem troubleshooting and root cause analysis First level corrective action for network self healing quick resolution Integrated trouble ticketing system for internal and external interfaces Universal notification system integrated with Voice Synthesizer, SMSC and SMTP Network traffic calculation for area wise capacity analysis Synergy in human resources Centralized repository of network information/topology TM
THREE KEY QUANTIFICATIONS Reduced Customer Churn Reduce churn through increased QoS / service reliability Reduced Revenue Loss Minimize outage risk and time Efficiency Efficient business processes (through integration) allowing operations to scale for the forecasted Early Notification “Business Focused Fault Prioritisation”     1                $ Network Quality = $$$ Prioritized Base Stations Automated Actions TM
TELECOMMUNICATIONS MANAGEMENT NETWORKS (TMN) LAYERED ARCHITECTURE TM
LAYERED NMS PROVIDING CONSOLIDATION AND HARMONIZATION AMONG DIFFERENT MODULES TM
NMS ARCHITECTURE TM
NMS MODULES Complete package of network management modules under one umbrella  Network Access Module  Fault Management Module  Performance Management Module  Configuration Module  Network Traffic Calculator  Service Manager Module  Map Module  Client Access Module TM
NETWORK ACCESS MODULE  Process listening to the events from different network entities  Streamers collect the events/statistics, processes and forwards them to core  Support SNMP, CORBA, Q3, WCF, telnet, raw TCP, UDP protocols. REAL TIME STREAMER - Give live event/alarm feed from the monitored objects which are then passed through built-in Correction and Tapping manager. - Buffering ability to sustain network jitters RE-SYNC STREAMER - Requests the monitored entity for its currently active events/alarms and statistics - Backup in case of disconnection between the live streamer and the monitored entity Block diagram of network access module TM
FAULT MANAGEMENT MODULE  Core of Management System, handling all the alarms and statistics entering the system TAPPING MANAGER - Filters out unwanted events as described by the customer - Reduces load on the core processes to serve more Network Elements CORRECTION MANAGER - Modify/Add different alarm fields to upcoming events DE-DUPLICATION MANAGER - Avoids duplications of the same event within a threshold period by identifying a similar existing event TM
FAULT MANAGEMENT MODULE (CONTD…) Smart customization of the Product under heavy upcoming events  Applying smart and intelligent coding logic on the upcoming events to yield customized results  Unlimited schemes can be defined as per the customer needs  Diagnostics for Efficient Remediation  Greatly reduces the number of service requests by relating an event to any other persistent/known events  Live Synthetic alarms can be generated where the performance KPIs from network statistics reach any critical threshold TM
PERFORMANCE MANAGEMENT MODULE Helps WiMAX operators to centrally monitor and manage service delivery of CPEs, Access Points and Core Elements. This module consists of two components, a dashboard and reporter DASHBOARD - Real Time Monitoring of Network Alarms and Performance Statistics - Generates Alerts on KPI Thresholds REPORTER - Maintains all the KPI data of Alarms and Statistics in a centralized database - Generate Customized Reports with Interactive Graphical Information to Improve Business Services TM
CONFIGURATION MANAGER MODULE  A complete platform to send configuration commands to network elements  Manual/automatic corrective action for network self healing quick resolution  Configurations can be fed with multiple flow paths for multiple responses  Auto configuration/provisioning of the WiMAX CPE  Enables automated scripting so WiMAX network operators can effectively address any ad-hoc needs on custom requirements  WiMAX CPE software/firmware download and management E Wait for response Response 1 Response 2 ... Response N Generate SQL table .. .. .. .. E E … E BUILDING BLOCK OF COLDSTRIKE ENGINE TM
SERVICE MANAGER MODULE  A complete ticketing component for the system  Scans the alarm database and marks events for creating incidents/service requests with intelligent logic with customized requirements.  Provides web interface for operator to view tickets and perform different actions  Provides management with live system reports  Keep track of the employee’s performance TM
MAP MODULE  Geographical placing of Network Elements on Google Map  Shows areas affected by any sector/site/core element outages  Customizable Icons to represent Fault type/level UK ITALY TURKEY JAPAN CHINA PAKISTAN EGYPT KSA UAE BANGLADESH INDIA TM
CLIENT ACCESS MODULE (CAM) This module provides the means for the clients to interact with the Network Manager SmartView - SmartView is a windows based application running On a simple desktop system - Real-time view of the alarms or events - Flexible options of filtering, sorting of the events and opening different alarm windows Web Interface - Flexible in monitoring the network, even on hand held devices without needing to install any application - Provides all the Features of SmartView TM
NOTIFICATION MODULE  Highly customizable module for the intimation of alarm or events over the SMS, Call and E-mail  Open architecture for extending corporate data of wireless networks to mobile users of the enterprise  Help increasing business productivity by delivering critical enterprise content to make timely decisions  Easy and flexible integration with existing enterprise infrastructure  Bi-directional, scalable and reliable solution for cost-effective operational environment  Robust text to speech conversion feature to send alerts over call  Notifies events to group of users to simplify operational workload  Smart data formatting to send graphs or health charts for easy management  Operates on a pre-fed escalation matrix defining communication hierarchy to report critical thresholds TM
NOTIFICATION MODULE OVERVIEW  Highly customizable module for the intimation of alarms or events over the SMS, Call and E-mail  Open architecture for extending corporate data of wireless networks to mobile users of the enterprise  Help increasing business productivity by delivering critical enterprise content to make timely decisions  Easy and flexible integration with existing enterprise infrastructure  Bi-directional, scalable and reliable solution for cost-effective operational environment  Robust text to speech conversion feature to send alerts over call  Notifies events to group of users to simplify operational workload  Smart data formatting to send graphs or health charts for easy network operations  Operates on a pre-fed escalation matrix defining communication hierarchy to report critical thresholds TM
NOTIFICATION MODULE (CONTD…) This module consists of two parts, a front end and a back end engine. The front end is used to set the outgoing notification template, access for the call/SMS/email engines and specify recipients that should receive notifications. The back end is used to manage/query the database for upcoming events which are set to send notifications. TM
NOTIFICATION MODULE (CONTD…) NOTIFICATION MANAGEMENT - Send reminders, notifications or alerts to individual or a group of users when a particular state in the system arises NOTIFICATION MODULE - It supports communication over Call, Email and SMS - Notification message can be customized with variety of designs and formats to be sent to individual or group of recipients - Built-in text to Speech conversion feature that can be used for intimations over Call COMMUNICATION SERVICE GSM MODEM SMTP RELAY SERVER OXE (PBX) SMPP SERVER Alarms Node123 FMM Alarms at Node123 1. Port A Down 2. Power Alarm TM
NOTIFICATION MODULE (CONTD…) ESCALATION MANAGEMENT - Can be triggered by a variety of parameters such as worsening of the fault condition from given threshold or after a specific time has elapsed - Works on a pre-defined escalation template defining communication hierarchy and the level up to which the issue can be escalated - It ensures availability and health through automated event escalation via email, SMS or Call - Provides comprehensive management reports by monitoring the response time of the corrective actions and updates Management Summary PMM C1 – 2 BTS Down C2 – 3 BTS Down C3 – 4 BTS Down TM
NETWORK TRAFFIC CALCULATOR  Provide area wise WiMAX traffic distribution for capacity judgment  Identification of populated and un-populated WiMAX users areas that can help design the network for more business revenue  Web access to WiMAX CPE sales team for efficient service and marketing  Keep tracks of all sold CPEs and left available in a particular area based on CPE package, QoS scheduling type and data rate DL/UL TM
SUPPORTING WiMAX INDUSTRY STANDARDS Exceleron Network Management System has the integrated capability for the following top WiMAX Industry Vendors       Motorola Alcatel Huawei ZTE Nokia Siemens Networks Ericsson TM

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Network Management System (Contact: info@exceleron-communications.com)

  • 1. NETWORK MANAGEMENT SYSTEM V2.1 Exceleron’s Evolutionary Network Management System TM
  • 2. NETWORK MANAGEMENT SYSTEM (NMS) OVERVIEW  Complete package of network management modules under one umbrella            Real time monitoring of network alarms and statistics Better visibility of subscriber service impact in case of network problem Comprehensive change management system Consolidated network outage and service impact reporting Expert system for network problem troubleshooting and root cause analysis First level corrective action for network self healing quick resolution Integrated trouble ticketing system for internal and external interfaces Universal notification system integrated with Voice Synthesizer, SMSC and SMTP Network traffic calculation for area wise capacity analysis Synergy in human resources Centralized repository of network information/topology TM
  • 3. THREE KEY QUANTIFICATIONS Reduced Customer Churn Reduce churn through increased QoS / service reliability Reduced Revenue Loss Minimize outage risk and time Efficiency Efficient business processes (through integration) allowing operations to scale for the forecasted Early Notification “Business Focused Fault Prioritisation”     1                $ Network Quality = $$$ Prioritized Base Stations Automated Actions TM
  • 4. TELECOMMUNICATIONS MANAGEMENT NETWORKS (TMN) LAYERED ARCHITECTURE TM
  • 5. LAYERED NMS PROVIDING CONSOLIDATION AND HARMONIZATION AMONG DIFFERENT MODULES TM
  • 7. NMS MODULES Complete package of network management modules under one umbrella  Network Access Module  Fault Management Module  Performance Management Module  Configuration Module  Network Traffic Calculator  Service Manager Module  Map Module  Client Access Module TM
  • 8. NETWORK ACCESS MODULE  Process listening to the events from different network entities  Streamers collect the events/statistics, processes and forwards them to core  Support SNMP, CORBA, Q3, WCF, telnet, raw TCP, UDP protocols. REAL TIME STREAMER - Give live event/alarm feed from the monitored objects which are then passed through built-in Correction and Tapping manager. - Buffering ability to sustain network jitters RE-SYNC STREAMER - Requests the monitored entity for its currently active events/alarms and statistics - Backup in case of disconnection between the live streamer and the monitored entity Block diagram of network access module TM
  • 9. FAULT MANAGEMENT MODULE  Core of Management System, handling all the alarms and statistics entering the system TAPPING MANAGER - Filters out unwanted events as described by the customer - Reduces load on the core processes to serve more Network Elements CORRECTION MANAGER - Modify/Add different alarm fields to upcoming events DE-DUPLICATION MANAGER - Avoids duplications of the same event within a threshold period by identifying a similar existing event TM
  • 10. FAULT MANAGEMENT MODULE (CONTD…) Smart customization of the Product under heavy upcoming events  Applying smart and intelligent coding logic on the upcoming events to yield customized results  Unlimited schemes can be defined as per the customer needs  Diagnostics for Efficient Remediation  Greatly reduces the number of service requests by relating an event to any other persistent/known events  Live Synthetic alarms can be generated where the performance KPIs from network statistics reach any critical threshold TM
  • 11. PERFORMANCE MANAGEMENT MODULE Helps WiMAX operators to centrally monitor and manage service delivery of CPEs, Access Points and Core Elements. This module consists of two components, a dashboard and reporter DASHBOARD - Real Time Monitoring of Network Alarms and Performance Statistics - Generates Alerts on KPI Thresholds REPORTER - Maintains all the KPI data of Alarms and Statistics in a centralized database - Generate Customized Reports with Interactive Graphical Information to Improve Business Services TM
  • 12. CONFIGURATION MANAGER MODULE  A complete platform to send configuration commands to network elements  Manual/automatic corrective action for network self healing quick resolution  Configurations can be fed with multiple flow paths for multiple responses  Auto configuration/provisioning of the WiMAX CPE  Enables automated scripting so WiMAX network operators can effectively address any ad-hoc needs on custom requirements  WiMAX CPE software/firmware download and management E Wait for response Response 1 Response 2 ... Response N Generate SQL table .. .. .. .. E E … E BUILDING BLOCK OF COLDSTRIKE ENGINE TM
  • 13. SERVICE MANAGER MODULE  A complete ticketing component for the system  Scans the alarm database and marks events for creating incidents/service requests with intelligent logic with customized requirements.  Provides web interface for operator to view tickets and perform different actions  Provides management with live system reports  Keep track of the employee’s performance TM
  • 14. MAP MODULE  Geographical placing of Network Elements on Google Map  Shows areas affected by any sector/site/core element outages  Customizable Icons to represent Fault type/level UK ITALY TURKEY JAPAN CHINA PAKISTAN EGYPT KSA UAE BANGLADESH INDIA TM
  • 15. CLIENT ACCESS MODULE (CAM) This module provides the means for the clients to interact with the Network Manager SmartView - SmartView is a windows based application running On a simple desktop system - Real-time view of the alarms or events - Flexible options of filtering, sorting of the events and opening different alarm windows Web Interface - Flexible in monitoring the network, even on hand held devices without needing to install any application - Provides all the Features of SmartView TM
  • 16. NOTIFICATION MODULE  Highly customizable module for the intimation of alarm or events over the SMS, Call and E-mail  Open architecture for extending corporate data of wireless networks to mobile users of the enterprise  Help increasing business productivity by delivering critical enterprise content to make timely decisions  Easy and flexible integration with existing enterprise infrastructure  Bi-directional, scalable and reliable solution for cost-effective operational environment  Robust text to speech conversion feature to send alerts over call  Notifies events to group of users to simplify operational workload  Smart data formatting to send graphs or health charts for easy management  Operates on a pre-fed escalation matrix defining communication hierarchy to report critical thresholds TM
  • 17. NOTIFICATION MODULE OVERVIEW  Highly customizable module for the intimation of alarms or events over the SMS, Call and E-mail  Open architecture for extending corporate data of wireless networks to mobile users of the enterprise  Help increasing business productivity by delivering critical enterprise content to make timely decisions  Easy and flexible integration with existing enterprise infrastructure  Bi-directional, scalable and reliable solution for cost-effective operational environment  Robust text to speech conversion feature to send alerts over call  Notifies events to group of users to simplify operational workload  Smart data formatting to send graphs or health charts for easy network operations  Operates on a pre-fed escalation matrix defining communication hierarchy to report critical thresholds TM
  • 18. NOTIFICATION MODULE (CONTD…) This module consists of two parts, a front end and a back end engine. The front end is used to set the outgoing notification template, access for the call/SMS/email engines and specify recipients that should receive notifications. The back end is used to manage/query the database for upcoming events which are set to send notifications. TM
  • 19. NOTIFICATION MODULE (CONTD…) NOTIFICATION MANAGEMENT - Send reminders, notifications or alerts to individual or a group of users when a particular state in the system arises NOTIFICATION MODULE - It supports communication over Call, Email and SMS - Notification message can be customized with variety of designs and formats to be sent to individual or group of recipients - Built-in text to Speech conversion feature that can be used for intimations over Call COMMUNICATION SERVICE GSM MODEM SMTP RELAY SERVER OXE (PBX) SMPP SERVER Alarms Node123 FMM Alarms at Node123 1. Port A Down 2. Power Alarm TM
  • 20. NOTIFICATION MODULE (CONTD…) ESCALATION MANAGEMENT - Can be triggered by a variety of parameters such as worsening of the fault condition from given threshold or after a specific time has elapsed - Works on a pre-defined escalation template defining communication hierarchy and the level up to which the issue can be escalated - It ensures availability and health through automated event escalation via email, SMS or Call - Provides comprehensive management reports by monitoring the response time of the corrective actions and updates Management Summary PMM C1 – 2 BTS Down C2 – 3 BTS Down C3 – 4 BTS Down TM
  • 21. NETWORK TRAFFIC CALCULATOR  Provide area wise WiMAX traffic distribution for capacity judgment  Identification of populated and un-populated WiMAX users areas that can help design the network for more business revenue  Web access to WiMAX CPE sales team for efficient service and marketing  Keep tracks of all sold CPEs and left available in a particular area based on CPE package, QoS scheduling type and data rate DL/UL TM
  • 22. SUPPORTING WiMAX INDUSTRY STANDARDS Exceleron Network Management System has the integrated capability for the following top WiMAX Industry Vendors       Motorola Alcatel Huawei ZTE Nokia Siemens Networks Ericsson TM