The document provides information about the exam for MKTG2023 Services Marketing. The exam consists of two parts: a multiple choice section worth 10% and an essay section worth 20%. Students will have 90 minutes to complete the exam with a 15 minute perusal period. They must follow the instructions and prepare throughout the semester. For the essay portion, students can draw on course content and citations from previous assessments. The exam aims to assess students' understanding of the full semester's content in an integrated manner.
2. Questions? #mktg2023
@stephendann
Stephen.dann@anu.edu.au
The Set up
• Two parts
• Part A: The Multiple Choice Elimination Grand
Tournament of Champions (10%)
• Part B: The MKTG2023 Services Marketing
Champion of Champions Essay Tournament (20%)
• Answer two (2) questions from a choice of three
(3). All questions are worth 10%.
5. Questions? #mktg2023
@stephendann
Stephen.dann@anu.edu.au
The Terms and Conditions (Part A)
• You must address the questions that are on the
page, not the ones that you wish were on the
page.
• Do not attempt to game the multiple choice exam.
• Answer the question by selecting the best answer.
• Let go of your assumptions about multiple choice exams
6. Questions? #mktg2023
@stephendann
Stephen.dann@anu.edu.au
The Terms and Conditions (Part B)
• Theory and practice are really helpful in the
exam essay answers.
• You are invited to continue using citations and in-text
references.
• You've just spent a semester reviewing papers on
marketing theory, wrote a literature review and
answered a case study which had a mandatory
reference requirement. Go for it one more time.
• Exams are fun.
7. Questions? #mktg2023
@stephendann
Stephen.dann@anu.edu.au
The Terms and Conditions (Part B)
• Did I mention that you're going to be examined on
questions that suit a whole of semester's worth of
content, and that will let you draw on all
previous essay tasks for citations, evidence, and
support for your answers?
• It's all about the integration - the subject is build
on a framework of continual enhancement of
existing thought, so that's going to be
entertaining.
• You'll be ready. You can do this. It'll be fun.
9. Questions? #mktg2023
@stephendann
Stephen.dann@anu.edu.au
Following through…
• Questions?
• Stephen.dann@anu.edu.au
• @stephendann
• #mktg2023
• www.meetme.so/Stephendann
Read the assessment details
Clarify any confusion
Work across the semester
Work out how long is left
Prepare a study plan
Implement that plan
Schedule those readings
Review those notes
Exam Day
Answer the questions
Have fun