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Micro-learning
Gets Big
David Wentworth
Principal Learning Analyst
Brandon Hall Group
Sponsored By:
Tad Goltra
VP of Product Management
EBSCO
Thank You To Our Sponsor!
© Brandon Hall Group 2017 2
Visit them at www.ebsco.com/corporations/accel5
© Brandon Hall Group 2017 3
FOUNDED IN 1993
Community of 300,000+
10,000 Global Clients
Leading Independent HCM
Research & Analyst Firm
Publishing 2+ Pieces of
Research Each Day
Sample of Our Clients
HCM Research and Advisory Firm
How We Help You
© Brandon Hall Group 2017 4
MEMBERSHIP
STRATEGIC
CONSULTING
EXCELLENCE
AWARDS
PROFESSIONAL
DEVELOPMENT
Learning
& Development
Talent
Management
Leadership
Development
Talent
Acquisition
Workforce
Management
Open Surveys
© Brandon Hall Group 2017 5
Visit www.brandonhall.com click Open Surveys
If you would like to join a panel of survey takers,
please contact us at success@brandonhall.com
• 2017 Training Benchmarking
• 2017 Succession Management
• 2017 Hiring and Internal Mobility Survey
© Brandon Hall Group 2017 6
• Submit your questions
or comments about the
discussion to our
presenters using the
Questions tab on your
control panel.
• Presentation slides and
giveaways can be found
in the Handouts tab on
your control panel.
Access to the Recording & Slides will also be sent out after the webinar.
How to Ask Questions
© Brandon Hall Group 2017
OLD
Hierarchy
Data/process-centric
Top-down control
Homogenous
Managed change
Integrated silos
Permission
Incremental improvement
New
Wirearchy
People-centric
Bottom-up collaboration
Diverse
Organic innovation
Borderless unification
Enablement
Agile transformation
The World of Work is Changing
7
© Brandon Hall Group 2017
• Classes
• Courses
• ADDIE
• Compliance
• Completions
• Grades
Learning is Changing, Too…
FROM TO
Experience
Social
Collaborative
Video
Mobile
AGILE
Connected
Contextual
Personalized
8
© Brandon Hall Group 2017
A Shifting Workplace
34.6%
42.4%
34.1%
31.6%
28.9%
20.4%
2.4% 2.6%
2015 2017
Millennials Generation X Baby Boomers Traditionalists
9
10© Brandon Hall Group 2017
Poll Question
How often do employees at your organization
connect with learning resources?
• Annually
• Quarterly
• Monthly
• Weekly
• Daily
© Brandon Hall Group 2017 11
How often would you expect
your individual contributor
population, on average, to
need to connect with
learning resources to
effectively perform their job?
Source: 2016 Brandon Hall Group State of Learning & Development
Weekly, daily, or more often
© Brandon Hall Group 2017 12
© Brandon Hall Group 2017 12
Context
• Employees are busier than ever…but skills
development is still critical
• In-person training and eLearning courses are the
backbone of most corporate learning programs, but
frequently take hours to complete
• Millennials have different learning needs: self-
directed, multiple formats, shorter duration
• Bottom line: New approaches are needed to
address today’s learning needs
© Brandon Hall Group 2017 13
•Contextual
• Role
• Location
• Development path
•Small
• Short videos
• Quick updates
•Informal
• Everyday
• Ad hoc
•Mobile
• Down time
• Moment of need
•Social
• Discussions
• Recommendations 14
Learning’s New DNA
© Brandon Hall Group 2017 14
Top Learning Initiatives for
Achieving Business Goals
38.4%
52.1%
50.7%
50.3%
45.9%
43.8%
41.1%
46.2%
26.0%
15.1%
14.0%
11.0%
11.6%
14.0%
Aligning the learning strategy with the business
Increasing the amount of experiential (on-the-job) learning
Increasing the amount of informal learning
Improving learning analytics
Revising existing content for new modalities
Creating smaller content objects
Redesigning the classroom experience
Important Critical
15© Brandon Hall Group 2017
We’re Not Ready
17.5%
18.5%
18.2%
13.7%
15.4%
7.2%
7.9%
14.0%
7.9%
8.2%
7.5%
12.3%
17.5%
19.5%
20.5%
22.3%
24.3%
32.5%
37.3%
38.4%
39.7%
50.3%
Increasing experiential learning
Redesigning the classroom experience
Revising existing content for new modalities
Increasing the amount of informal learning
Creating smaller content objects
Improving learning analytics
Incorporating social tools
Leveraging simulations
Incorporating mobile delivery
Increasing learner-contributed content
Exploring games/gamification
Not at all
prepared
Ready to take
action
16© Brandon Hall Group 2017
Big Learning’s Challenge
THE EBBINGHAUS
FORGETTING CURVE
17© Brandon Hall Group 2017
Class/
Course
Quiz
Video Activity
Game
© Brandon Hall Group 2017 18
MACRO
MICRO MICRO
It All Works Together
© Brandon Hall Group 2017 19
What Does it Mean?
Learners
• Ease of access
• Natural learning
• Personalization
• Moment of need
Learning
Organization
• Less transactional
content
• More strategic thinking
• Stronger link to
business
• Stronger link to
employees
What does it look like?
© Brandon Hall Group 2017 20
Traditional eLearning
© Brandon Hall Group 2017 21
In the LMS
© Brandon Hall Group 2017 22
In the LMS
© Brandon Hall Group 2017 23
In a Portal
© Brandon Hall Group 2017 24
In a Portal
© Brandon Hall Group 2017 25
Microlearning
engages users
and showcases
key content
Stand Alone
26© Brandon Hall Group 2017
Considerations
• Easily accessible from daily workflows (i.e. employees don’t
have to hunt for it)
• Consumable in 5 minutes or less
• It’s more than just short
• Actionable – put ideas into practice right away
• Diverse set of topics and modalities to ensure relevance
• 100% Mobile responsive
© Brandon Hall Group 2017 27
Actions
• Assess current content
• What can be repurposed?
• Complexity can be broken down
• What needs to be new?
• Assess the audiences
• Learning preferences
• Mobile devices
• Generations
• Pilot programs
• Start small with small learning
• Easier to adapt and relaunch
• Build on success
© Brandon Hall Group 2017 28
Questions?
Learn More About Us
Products and services that we offer
© Brandon Hall Group 2017 30
How We Help You
© Brandon Hall Group 2017 31
MEMBERSHIP
STRATEGIC
CONSULTING
EXCELLENCE
AWARDS
PROFESSIONAL
DEVELOPMENT
Learning
& Development
Talent
Management
Leadership
Development
Talent
Acquisition
Workforce
Management
We Do This Through…
Research and Analysis that Define New HCM
Standards
Success Stories from Global Organizations that Show
those Standards in Action
Professional Development that Assesses Current
State and Enables Innovation
Flexible Services to Design and Implement
Transformative Solutions
Recognition that Validates the Transformation
© Brandon Hall Group 2017 32
Membership Offers Tailored
Support
RESEARCH ACCESS & EVENTS
• Reports
• Case Studies, Frameworks & Tools
• DataNow® & TotalTech®
• Webinars and Research Spotlights
• Annual HCM Conference
ADVISORY SUPPORT
• Ask the Expert
• 1 on 1 Consultations
• Research Briefings
• Benchmarking
CLIENT SUCCESS PLAN
• Your Priorities
• Executive Sponsor
• Client Associate
• Monthly Meetings
© Brandon Hall Group 2017 33
To learn more about becoming a member or to sign up for a free trial, please email us at
success@brandonhall.com
Strategic Consulting Offers
Expert Solution Development
BENCHMARKING
• Competitive/Comparative
• Maturity Model
• Custom Research
STRATEGY
• Business Case
• Planning
• Organization & Governance
TECHNOLOGY SELECTION
• Vendor Selection
• Architecture Design
• Systems Evaluation
DEVELOPMENT & INTEGRATION
• Program Design
• Assessment
• Survey
• Process Integration
© Brandon Hall Group 2017 34
To learn more about consulting, please email us at success@brandonhall.com
Why Brandon Hall Group
© Brandon Hall Group 2017 35
1
2
3
4
5
We offer flexible, high-value memberships that offer
everything you need at a cost you can afford.
Our research is better – more targeted, easily digestible,
focused on business results, predictive, prescriptive.
Our solutions gets better results – research-driven, focused
on the business, simple, targeted, flexible approach.
Our case studies are unique for their diversity
and focus on business results.
Our professional development is practical, tailored
to your needs, and equips you to take action.
What Our Clients Have to Say
Brandon Hall Group’s Excellence Awards allows you
to take a deeper dive and evaluate the programs that
you’ve created at a level that you might not have the
opportunity to do… They have always been a
cornerstone for me.
- Katrina Williams, Director, Sales Capability
CDW
https://youtu.be/OgdA_tpM55U
© Brandon Hall Group 2017 36
What Our Clients Have to Say
I describe the attention and that customer service
that I’ve experienced as being excellent. They are
very attentive and wherever I need to be connected
to whomever, they are there to help me.
- Joanne Veech, Global Talent Leader
PwC
https://youtu.be/YkY-v8gfW5k
© Brandon Hall Group 2017 37
HCMx Radio
© Brandon Hall Group 2017 38
THE ONLY PODCAST IN THE HCM ARENA THAT WEAVES CURRENT MARKET
RESEARCH, HR TECHNOLOGY AND INDUSTRY LEADERS INTO EACH EPISODE
To catch up on the latest episodes, visit www.brandonhall.com/hcmxradio or subscribe on iTunes

More Related Content

Micro Learning Gets Big

  • 1. Micro-learning Gets Big David Wentworth Principal Learning Analyst Brandon Hall Group Sponsored By: Tad Goltra VP of Product Management EBSCO
  • 2. Thank You To Our Sponsor! © Brandon Hall Group 2017 2 Visit them at www.ebsco.com/corporations/accel5
  • 3. © Brandon Hall Group 2017 3 FOUNDED IN 1993 Community of 300,000+ 10,000 Global Clients Leading Independent HCM Research & Analyst Firm Publishing 2+ Pieces of Research Each Day Sample of Our Clients HCM Research and Advisory Firm
  • 4. How We Help You © Brandon Hall Group 2017 4 MEMBERSHIP STRATEGIC CONSULTING EXCELLENCE AWARDS PROFESSIONAL DEVELOPMENT Learning & Development Talent Management Leadership Development Talent Acquisition Workforce Management
  • 5. Open Surveys © Brandon Hall Group 2017 5 Visit www.brandonhall.com click Open Surveys If you would like to join a panel of survey takers, please contact us at success@brandonhall.com • 2017 Training Benchmarking • 2017 Succession Management • 2017 Hiring and Internal Mobility Survey
  • 6. © Brandon Hall Group 2017 6 • Submit your questions or comments about the discussion to our presenters using the Questions tab on your control panel. • Presentation slides and giveaways can be found in the Handouts tab on your control panel. Access to the Recording & Slides will also be sent out after the webinar. How to Ask Questions
  • 7. © Brandon Hall Group 2017 OLD Hierarchy Data/process-centric Top-down control Homogenous Managed change Integrated silos Permission Incremental improvement New Wirearchy People-centric Bottom-up collaboration Diverse Organic innovation Borderless unification Enablement Agile transformation The World of Work is Changing 7
  • 8. © Brandon Hall Group 2017 • Classes • Courses • ADDIE • Compliance • Completions • Grades Learning is Changing, Too… FROM TO Experience Social Collaborative Video Mobile AGILE Connected Contextual Personalized 8
  • 9. © Brandon Hall Group 2017 A Shifting Workplace 34.6% 42.4% 34.1% 31.6% 28.9% 20.4% 2.4% 2.6% 2015 2017 Millennials Generation X Baby Boomers Traditionalists 9
  • 10. 10© Brandon Hall Group 2017
  • 11. Poll Question How often do employees at your organization connect with learning resources? • Annually • Quarterly • Monthly • Weekly • Daily © Brandon Hall Group 2017 11
  • 12. How often would you expect your individual contributor population, on average, to need to connect with learning resources to effectively perform their job? Source: 2016 Brandon Hall Group State of Learning & Development Weekly, daily, or more often © Brandon Hall Group 2017 12 © Brandon Hall Group 2017 12
  • 13. Context • Employees are busier than ever…but skills development is still critical • In-person training and eLearning courses are the backbone of most corporate learning programs, but frequently take hours to complete • Millennials have different learning needs: self- directed, multiple formats, shorter duration • Bottom line: New approaches are needed to address today’s learning needs © Brandon Hall Group 2017 13
  • 14. •Contextual • Role • Location • Development path •Small • Short videos • Quick updates •Informal • Everyday • Ad hoc •Mobile • Down time • Moment of need •Social • Discussions • Recommendations 14 Learning’s New DNA © Brandon Hall Group 2017 14
  • 15. Top Learning Initiatives for Achieving Business Goals 38.4% 52.1% 50.7% 50.3% 45.9% 43.8% 41.1% 46.2% 26.0% 15.1% 14.0% 11.0% 11.6% 14.0% Aligning the learning strategy with the business Increasing the amount of experiential (on-the-job) learning Increasing the amount of informal learning Improving learning analytics Revising existing content for new modalities Creating smaller content objects Redesigning the classroom experience Important Critical 15© Brandon Hall Group 2017
  • 16. We’re Not Ready 17.5% 18.5% 18.2% 13.7% 15.4% 7.2% 7.9% 14.0% 7.9% 8.2% 7.5% 12.3% 17.5% 19.5% 20.5% 22.3% 24.3% 32.5% 37.3% 38.4% 39.7% 50.3% Increasing experiential learning Redesigning the classroom experience Revising existing content for new modalities Increasing the amount of informal learning Creating smaller content objects Improving learning analytics Incorporating social tools Leveraging simulations Incorporating mobile delivery Increasing learner-contributed content Exploring games/gamification Not at all prepared Ready to take action 16© Brandon Hall Group 2017
  • 17. Big Learning’s Challenge THE EBBINGHAUS FORGETTING CURVE 17© Brandon Hall Group 2017
  • 18. Class/ Course Quiz Video Activity Game © Brandon Hall Group 2017 18 MACRO MICRO MICRO It All Works Together
  • 19. © Brandon Hall Group 2017 19 What Does it Mean? Learners • Ease of access • Natural learning • Personalization • Moment of need Learning Organization • Less transactional content • More strategic thinking • Stronger link to business • Stronger link to employees
  • 20. What does it look like? © Brandon Hall Group 2017 20
  • 21. Traditional eLearning © Brandon Hall Group 2017 21
  • 22. In the LMS © Brandon Hall Group 2017 22
  • 23. In the LMS © Brandon Hall Group 2017 23
  • 24. In a Portal © Brandon Hall Group 2017 24
  • 25. In a Portal © Brandon Hall Group 2017 25
  • 26. Microlearning engages users and showcases key content Stand Alone 26© Brandon Hall Group 2017
  • 27. Considerations • Easily accessible from daily workflows (i.e. employees don’t have to hunt for it) • Consumable in 5 minutes or less • It’s more than just short • Actionable – put ideas into practice right away • Diverse set of topics and modalities to ensure relevance • 100% Mobile responsive © Brandon Hall Group 2017 27
  • 28. Actions • Assess current content • What can be repurposed? • Complexity can be broken down • What needs to be new? • Assess the audiences • Learning preferences • Mobile devices • Generations • Pilot programs • Start small with small learning • Easier to adapt and relaunch • Build on success © Brandon Hall Group 2017 28
  • 30. Learn More About Us Products and services that we offer © Brandon Hall Group 2017 30
  • 31. How We Help You © Brandon Hall Group 2017 31 MEMBERSHIP STRATEGIC CONSULTING EXCELLENCE AWARDS PROFESSIONAL DEVELOPMENT Learning & Development Talent Management Leadership Development Talent Acquisition Workforce Management
  • 32. We Do This Through… Research and Analysis that Define New HCM Standards Success Stories from Global Organizations that Show those Standards in Action Professional Development that Assesses Current State and Enables Innovation Flexible Services to Design and Implement Transformative Solutions Recognition that Validates the Transformation © Brandon Hall Group 2017 32
  • 33. Membership Offers Tailored Support RESEARCH ACCESS & EVENTS • Reports • Case Studies, Frameworks & Tools • DataNow® & TotalTech® • Webinars and Research Spotlights • Annual HCM Conference ADVISORY SUPPORT • Ask the Expert • 1 on 1 Consultations • Research Briefings • Benchmarking CLIENT SUCCESS PLAN • Your Priorities • Executive Sponsor • Client Associate • Monthly Meetings © Brandon Hall Group 2017 33 To learn more about becoming a member or to sign up for a free trial, please email us at success@brandonhall.com
  • 34. Strategic Consulting Offers Expert Solution Development BENCHMARKING • Competitive/Comparative • Maturity Model • Custom Research STRATEGY • Business Case • Planning • Organization & Governance TECHNOLOGY SELECTION • Vendor Selection • Architecture Design • Systems Evaluation DEVELOPMENT & INTEGRATION • Program Design • Assessment • Survey • Process Integration © Brandon Hall Group 2017 34 To learn more about consulting, please email us at success@brandonhall.com
  • 35. Why Brandon Hall Group © Brandon Hall Group 2017 35 1 2 3 4 5 We offer flexible, high-value memberships that offer everything you need at a cost you can afford. Our research is better – more targeted, easily digestible, focused on business results, predictive, prescriptive. Our solutions gets better results – research-driven, focused on the business, simple, targeted, flexible approach. Our case studies are unique for their diversity and focus on business results. Our professional development is practical, tailored to your needs, and equips you to take action.
  • 36. What Our Clients Have to Say Brandon Hall Group’s Excellence Awards allows you to take a deeper dive and evaluate the programs that you’ve created at a level that you might not have the opportunity to do… They have always been a cornerstone for me. - Katrina Williams, Director, Sales Capability CDW https://youtu.be/OgdA_tpM55U © Brandon Hall Group 2017 36
  • 37. What Our Clients Have to Say I describe the attention and that customer service that I’ve experienced as being excellent. They are very attentive and wherever I need to be connected to whomever, they are there to help me. - Joanne Veech, Global Talent Leader PwC https://youtu.be/YkY-v8gfW5k © Brandon Hall Group 2017 37
  • 38. HCMx Radio © Brandon Hall Group 2017 38 THE ONLY PODCAST IN THE HCM ARENA THAT WEAVES CURRENT MARKET RESEARCH, HR TECHNOLOGY AND INDUSTRY LEADERS INTO EACH EPISODE To catch up on the latest episodes, visit www.brandonhall.com/hcmxradio or subscribe on iTunes