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Learning from Captain Kirk,
Spock and Crew of the
Enterprise
Kit Chan – kichan@yahoo-inc.com
Learning from Captain Kirk, Spock and Crew of the Enterprise
The Bridge
Bridge – Communication
Learning from Captain Kirk, Spock and Crew of the Enterprise
Learning from Captain Kirk, Spock and Crew of the Enterprise
Learning from Captain Kirk, Spock and Crew of the Enterprise
Learning from Captain Kirk, Spock and Crew of the Enterprise
Learning from Captain Kirk, Spock and Crew of the Enterprise
Learning from Captain Kirk, Spock and Crew of the Enterprise
Learning from Captain Kirk, Spock and Crew of the Enterprise
Learning from Captain Kirk, Spock and Crew of the Enterprise
Fascinating! But so what?
 Running a site/Launching a product is a lot like running the Enterprise
 And we can learn some tips from Kirk, Spock and crews of the
enterprise
Tip #1 - You need a War Room /
Bridge
Tip #2 – Establish the Chain of
Command
15Confidential
Tip #3 – Shared Visual for the
Team
16Confidential
Tip #4 – You need Automation
17Confidential
Tip #5 – We will need Different
World Views
18Confidential
19Confidential
Boldly Go Where No
Man Has Gone Before
Live Well And Prosper

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Learning from Captain Kirk, Spock and Crew of the Enterprise

Editor's Notes

  1. Introduction
  2. I am not a Star Trek expert But I do have a few stories and observations to share
  3. Rumor - US Navy/NASA designed their bridges/command center after the Enterprise due to its efficiency
  4. Inside the bridge, each person can communicate directly to the captain
  5. Chain of Command Each functional area (Navigation, Communication, etc) is represented on the Bridge by one person So is Engineering and Medical. But Scotty and Bones are sometimes not on the bridge and use internal communicator panels to talk to Kirk directly Group of crew work behind the scene to support the chief person on the bridge for his/her role There are 428 crew members on the Original Series Starship Enterprise, each with his/her duties Not all on the bridge unless called upon
  6. “Captain, we have a visual” - That’s actually Randy Pausch’s line for his cameo appearance in the 2009 movie
  7. All personnel on the bridge should see the same thing at the same time through the big shared screen Data from personal console can be put on big shared screen as well
  8. The ship is prebuilt to do something Like firing a photon torpedo or go in warp speed
  9. The execution is extremely efficient Everything is just an order away Trigger is on the bridge “On my command, fire!”
  10. “It’s only logical” – Spock Who is he? Why is he onboard the Enterprise? First Officer/Chief Science Officer Smartest guy Second-in-Command He provides reasoning & logical perspective But he suppresses emotion
  11. “Our logic is to be illogical” – Captain Kirk Who is he? Why is he the captain? Not smarter than Spock, or Scotty, or McCoy on their respective fields But he leads He delegates He inspires He establishes the vision, the tone. And he is emotional Often uses gut instinct
  12. And they worked together to accomplish the missions and keep Enterprise running smoothly
  13. You need a war room, arranged in such a way like a bridge (or a virtual war room, using a conference “bridge”) You need to choose carefully who should be in the war room. All important functions need to be properly represented. E.g. project lead/engineering manager (captain), engineering lead (first officer), frontend/backend leads (engineering), product manager (communication officer), service engineer (pilot/navigator)
  14. You can’t have everybody in the war room at the same time all the time. You can invite a person of interest into the war room occasionally but when the subject is no longer of any immediate concern, the person should be excused from the war room. Each person in the war room will represent his/her area of expertise. He/she can have separate discussions with his/her own groups but that should be happening outside the war room.
  15. Everyone in the war room would share the same screen (e.g. through a projector or a webex or adobe connect session)
  16. The launch (or any actions that are pre-defined for the site) should be highly automated and can be triggered in the war room
  17. Project Lead (Kirk) and Tech Lead (Spock) needs to work together harmoniously and make sure decision are made based on both technical considerations and human factors.
  18. Who We Are? Yahoo! Custom Branded Experiences (CBE) team We have launched a few high profile projects/sites over the last couple years Royal Wedding (04/29/2011) Clinton Foundation Concert (10/15/2011) Electric City (Premieres 07/17/2012) Cybergeddon (Premieres 09/2012) And we want to share our tips with you through a different perspective! Hope you enjoy the talk!
  19. And finally…