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L1 bit107
L1 bit107
The generation, storage, and
movement of information are
central to managing an
enterprise’s business
processes
As a result, businesses must
ensure that they are using
information and
communication technologies
(ICTs) that best satisfy their
information and management
needs
Connectivity, integration, and
ease of access to information
are essential for effective
communication among
workers and business partners
Many enterprises are
assimilating social media such
as Twitter and Facebook to
enhance communication and
business processes
Networking technology is
making inter-organizational
business processes more
transparent by facilitating the
flow of information
Growingatahighandsteadyrate
Nolongerlimitedtovoiceanddata
IncreasingbusinessemphasisonWebservice,remoteaccess,onlinetransactions,and
socialnetworking
Rangeofservicesthatbusinessusersdesireisexpanding
Increasingdatatrafficduetosmartphonesandtablets
Demandforservicestosupporthigh-resolutioncameraphones,videostreams,andhigh-
endaudio
Morepowerfulcomputersandclustersofcomputerscapableofsupportingmore
demandingapplications
Networksaremore“intelligent”
TheInternetandtheWebhaveledtointranetsandextranets
Mobiledeviceshavebecomedriversoftheevolutionof
businessnetworksandtheiruse
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Applications
Seen by the end users of a business
Integrates communications applications
Enterprise services
Seen by the network manager
Ensures that users can take full advantage of the applications that
they use
(privacy mechanisms, authentication services, support remote
print services and network storage facilities, setting up
collaborative environments)
Infrastructure
Consists of the communication links, LANs, WANs, and Internet
connections available to the enterprise
Also includes private and/or public cloud
connections to data centers
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Can provide a significant reduction in network administration, maintenance,
and operating costs
Enables better use of existing resources and implementation of centralized
capacity planning, asset management, and policy management
Has the potential to provide users with great flexibility, irrespective of
where they are
Mobile workers can use a virtual private network (VPN) to remotely access
business applications and communication services on the corporate
network, secure from other Internet traffic
Can easily adapt to technological advancements without
having to install new infrastructure
Enables the enterprise-wide adoption of global
standards and best practices
12
Enterprise network convergence focuses on the
consolidation of traditionally distinct voice, video, and
data communications networks into a common
infrastructure
Focuses on the integration of real-time communication
services
Systems are built on Internet Protocol
Key elements:
UC systems typically provide a unified user interface and consistent user
experience across multiple devices and media
UC merges real-time communications services with
non-real-time services and business process
applications
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Voice communications
Refers to telephone related communications
Enhanced by computer-based services such as voice mail and the
voice over IP (VoIP) protocol
Data communications
Refers to virtually any form of information transfer other than voice
Image communications
An example would be facsimile (fax)
Images can be attached or embedded in e-mail messages
Smartphones enable users to take and send high-resolution digital
images across mobile networks
Video communications
High-resolution telepresence systems enable geographically
dispersed users to conduct business matters as if they were
physically present in the same room
The basic building block of any
enterprise network infrastructure
is the transmission line
One of the basic choices for
business network users is the
transmission medium
• Fiber-optic
• Wireless transmission
Transmitting voice, data, image,
and video traffic across enterprise
networks continues to consume a
major chunk of the
communications budget for most
businesses
• Multiplexing
• Ability of a number of devices to
share a transmission line
• Compression
• Squeezing the data into a smaller
form so that a lower-capacity,
cheaper transmission line can be
used to transfer it between
computing devices
The application
software that is
provided to the
business users’
commuting devices
over enterprise
networks
The underlying
interconnection
(networking) software
that allows these
computing devices to
work together
cooperatively
The Internet
The Web provides a myriad of ways for
businesses to communicate with consumers
and to market their products and services
Intranets and extranets enable secure
communication both within an enterprise and
with customers, suppliers, and partners
TCP/IP
Universally used for the communications
software function across multiple vendor
equipment
The basis for the operation of the Internet
Client/Server Architectures,
Intranets, Extranets, and SOA
Separate computers (servers) provide
specialized services on a shared basis for many
users (clients)
An intranet is confined to authorized users
within the organization with no access to
outsiders
Extranets enable outside clients and business
partners to access corporate computing
resources
Service-oriented architecture (SOA) enables
customers to get access to their business
software products at hosted sites
Local Area Network (LAN)
Wide Area Network (WAN)
Circuit Switched
Packet Switched
Frame Relay
Asynchronous Transfer Mode (ATM)
Wireless Network
Metropolitan Area Network (MAN)
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Network Security
Confidentiality
Integrity
Availability
Network Management
Highly distributed peer-to-peer networks
Complexity of managing and maintaining
Reliable operation at all times
Skilled personnel and communication costs
Importance
Choice of vendors and products
Competition leads to lower cost
Enovation through open standards
Organizations
Internet Society (ISOC)
International Organization for Standardization (ISO)
IEEE 802 LAN/MAN Committee
The International Telecommunication Union (ITU)
The National Institute of Standards and Technology (NIST)
 Information and
communication
 Data communications and
networking for today’s
enterprise
 Trends
 Business drivers
 Convergence
 Unified communications
 Business information
requirements
 Transmission and
transmission media
 Communication techniques
Chapter 1: Introduction
 Distributed data
processing
 Internet and
distributed
applications
 The Internet
 TCP/IP
 Client/Server
architectures,
intranets,
extranets, and SOA
 Networks
 Network security
 Network
management
 Standards

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L1 bit107

  • 3. The generation, storage, and movement of information are central to managing an enterprise’s business processes As a result, businesses must ensure that they are using information and communication technologies (ICTs) that best satisfy their information and management needs Connectivity, integration, and ease of access to information are essential for effective communication among workers and business partners Many enterprises are assimilating social media such as Twitter and Facebook to enhance communication and business processes Networking technology is making inter-organizational business processes more transparent by facilitating the flow of information
  • 9. Applications Seen by the end users of a business Integrates communications applications Enterprise services Seen by the network manager Ensures that users can take full advantage of the applications that they use (privacy mechanisms, authentication services, support remote print services and network storage facilities, setting up collaborative environments) Infrastructure Consists of the communication links, LANs, WANs, and Internet connections available to the enterprise Also includes private and/or public cloud connections to data centers
  • 11. Can provide a significant reduction in network administration, maintenance, and operating costs Enables better use of existing resources and implementation of centralized capacity planning, asset management, and policy management Has the potential to provide users with great flexibility, irrespective of where they are Mobile workers can use a virtual private network (VPN) to remotely access business applications and communication services on the corporate network, secure from other Internet traffic Can easily adapt to technological advancements without having to install new infrastructure Enables the enterprise-wide adoption of global standards and best practices
  • 12. 12 Enterprise network convergence focuses on the consolidation of traditionally distinct voice, video, and data communications networks into a common infrastructure Focuses on the integration of real-time communication services Systems are built on Internet Protocol Key elements: UC systems typically provide a unified user interface and consistent user experience across multiple devices and media UC merges real-time communications services with non-real-time services and business process applications
  • 16. Voice communications Refers to telephone related communications Enhanced by computer-based services such as voice mail and the voice over IP (VoIP) protocol Data communications Refers to virtually any form of information transfer other than voice Image communications An example would be facsimile (fax) Images can be attached or embedded in e-mail messages Smartphones enable users to take and send high-resolution digital images across mobile networks Video communications High-resolution telepresence systems enable geographically dispersed users to conduct business matters as if they were physically present in the same room
  • 17. The basic building block of any enterprise network infrastructure is the transmission line One of the basic choices for business network users is the transmission medium • Fiber-optic • Wireless transmission Transmitting voice, data, image, and video traffic across enterprise networks continues to consume a major chunk of the communications budget for most businesses • Multiplexing • Ability of a number of devices to share a transmission line • Compression • Squeezing the data into a smaller form so that a lower-capacity, cheaper transmission line can be used to transfer it between computing devices
  • 18. The application software that is provided to the business users’ commuting devices over enterprise networks The underlying interconnection (networking) software that allows these computing devices to work together cooperatively
  • 19. The Internet The Web provides a myriad of ways for businesses to communicate with consumers and to market their products and services Intranets and extranets enable secure communication both within an enterprise and with customers, suppliers, and partners TCP/IP Universally used for the communications software function across multiple vendor equipment The basis for the operation of the Internet Client/Server Architectures, Intranets, Extranets, and SOA Separate computers (servers) provide specialized services on a shared basis for many users (clients) An intranet is confined to authorized users within the organization with no access to outsiders Extranets enable outside clients and business partners to access corporate computing resources Service-oriented architecture (SOA) enables customers to get access to their business software products at hosted sites
  • 20. Local Area Network (LAN) Wide Area Network (WAN) Circuit Switched Packet Switched Frame Relay Asynchronous Transfer Mode (ATM) Wireless Network Metropolitan Area Network (MAN)
  • 22. Network Security Confidentiality Integrity Availability Network Management Highly distributed peer-to-peer networks Complexity of managing and maintaining Reliable operation at all times Skilled personnel and communication costs
  • 23. Importance Choice of vendors and products Competition leads to lower cost Enovation through open standards Organizations Internet Society (ISOC) International Organization for Standardization (ISO) IEEE 802 LAN/MAN Committee The International Telecommunication Union (ITU) The National Institute of Standards and Technology (NIST)
  • 24.  Information and communication  Data communications and networking for today’s enterprise  Trends  Business drivers  Convergence  Unified communications  Business information requirements  Transmission and transmission media  Communication techniques Chapter 1: Introduction  Distributed data processing  Internet and distributed applications  The Internet  TCP/IP  Client/Server architectures, intranets, extranets, and SOA  Networks  Network security  Network management  Standards