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Content Strategy & SEO Process

Jake Aull, GSU Social Media Marketing Course


               September 2011
Intro…


 •    http://www.salesdnaltd.com/blog/what-was-it-you-wanted-to-sell-me/


 •    http://prezi.com/c8ppuxcwvolu/intro-to-seo-meets-some/




 •  T.O.C.
       –    Communications & Theory
       –    Writing Mechanics
       –    Web Marketing & SEO Objectives
       –    SEO Strategy & Plan
       –    SEO Stages of Execution
       –    SEO Details – Breakdown of Stages
       –    Review
Communications Models & Theory
Content Collaboration

 •    Audience involvement is highest when they "Join"
      communications:
      http://socmedgsucourse.files.wordpress.com/2010/10/mgmtcomm-ch3audanalysis.jpg
Communications Models


 •  Broadcast (eyeballs; passive) vs two way
    collaborative communication (engagement;
    active)

 •  Talk to me vs. talk with me

 •  People want collaboration

 •  American Idol mobile voting blew away
    predictions.

 •  Canceled TV shows brought back due to viewer
    social media communications and demand
Communications Models


 •  Writing for SEO
    - Writing for search engines vs. writing for
    readers
    - Latent Semantic Content
    - Facebook recommended sources and Google
    blocks

 •  IMC (integrated mktg)
Content & Communities


 Here's the Zen of it - social media content progression
 evolves in a circle. My recommended stages:
 •  Listening (starting point: social sphere research and
    observation of your industry)
 •  Answers (your responses to industry questions across
    the social media sphere)
 •  Discussions (often on others' communities)
 •  Shared Stories (with reader response)
 •  Whole, Themed Communities (you built it, they came)
 •  Customer-Driven Wikis and Communities (about your
    brand)
 •  Monitoring and Answering (back to start: the cycle
    begins again)
Communications Models


 •  Legacy business similarities vs. Web 2.0 models:
   http://socmedgsucourse.files.wordpress.com/2010/10/legacy-vs-web2biz1a.png
Communications & Honesty


 •  The global village?


 •  I leave a community, come back; people react to
    me as if I never left?


 •  Negativity in blogging, commenting, and how to
    respond
    –  iPhone and AT&T
    –  AT&T today
Bad Examples
Bad Examples
Communications & Honesty


 •  The future of stealth marketing bloggers (does
    the public just accept this as part of blogosphere?
    Or keep fighting and whistleblowing? Class
    thoughts?)?
 •  “If you heard information about a company from
    each of these sources, how credible would it be?:
    A person like yourself 60%; An academic 54%;
    Financial or industry analyst 56%; Regular
    employee of a company 43%; CEO of a company
    23%; Government official or regulator 21%;
    Blogger 11%.” (“The Social Pulpit: Barack Obama’s Social Media Toolkit”.
    Edelman. 2008, p. 6. http://blog.guykawasaki.com/OBAMA%20SNA%20Strategic_1.pdf )
Communications & Honesty


 •  Wikileaks;
    “Apple Removes WikiLeaks App From
    App Store” (TechCrunch article; source in
    Recommended Sources blog page)


 •  Are social media channels just as susceptible to
    spam?
    –  Twitter blocking
    –  Future of spam & social media;
       does history repeat itself?
Writing Mechanics
Writing & Keywords

 •    Web page titles and relevant copy (latent semantic content)
       –  You can search for your blog phrase in search engine…

 •    Web writing with keywords
       –  Writing for audience or writing for search engines?
       –  Tone and positiveness
       –  Stealth marketing (reference case study)

 •    The traditional marketing funnel
      (eyeballs>>awareness>>consideration>>preference>>action>>loyalty>>buyers;
      from Groundswell)


 •    Clickstream and customer journey

 •    “Blogging” in the lost center of the funnel
      (consideration>>preference>>action)


 •    Keyword funnels
Twitter/HootSuite review


 •  RTs/options

 •  List Twitter pgs for follow
    –  Paper.li

 •  Hash tags
    –  #FF, #MM, d, RT, etc.
    –  Hash tags as keywords
 •  Optimize keywords in Twitter profile descriptions

 •  URL shorteners and ht.ly
Web Marketing & SEO Objectives
SEO (& PPC) Objectivies


 - Page rank

 - Top/first page results goals

 - PPC and first-page real estate

 - PPC or SEM?

 - Groundswell case for blog advertising ROI
GSU - SEO & content strategy
SEO Strategy & Plan
GSU - SEO & content strategy
Keyword Discovery & Content Strategy

 •    PROBLEMS TO SOLVE:

 •    BENEFITS:

      –  Why should customers visit our site or buy our product?


 •    WHAT IS THE BRAND PERSONALITY WE WANT TO PROJECT?
      –  Tone of copy:


 •    MARKETING/DIGITAL STRATEGY:
      –  Existing:

      –  Proposed:


 •    POSITIONING STATEMENT OR USP:
Customer Targeting & Journey

 •    TARGET AUDIENCE:

      –    CURRENT TARGET CUSTOMER BELIEF

      –    CURRENT TARGET CUSTOMER CLICKING/BUYING BEHAVIOR

      –    DESIRED FUTURE CUSTOMER BELIEF

      –    DESIRED FUTURE CUSTOMER CLICKING/BUYING BEHAVIOR

             •    WHY SHOULD CUSTOMER BEHAVE THIS WAY?



 •    TARGET CUSTOMER INSIGHT:


 •    KEYWORDS:
      –    Previous website & competitor keywords

      –    Client list

      –    Post-analysis recommendations
SEO Web Page Plan
SEO Stages of Execution
The Stages of SEO


 •  Strategy & Discovery
   –    Keyword Analysis & discovery
   –    Marketing strategic alignment
   –    SEO plan
   –    Keyword/copywriting plan

 •  Implementation & Programming
   –    Coding keywords & tags
   –    Robot.txt file
   –    Search engine integrations
   –    Analytics integrations & auto-reporting
   –    Geo-local integrations
   –    Google Images, video, etc.
The Stages of SEO


 •  Off-site Activities
    –    Local directories set-up
    –    Submission to social sites & social search engines
    –    Articles & PR publishing
    –    Obtaining links


 •  Ongoing Maintainance
    –  Reviewing analytics
SEO Details – Breakdowns of Stages
Keyword Discovery & Optimization

 •  Content/Inputs:
    –    Client measurement assessment
    –    SEO goals discovery
    –    Client-provided keywords assessed
    –    Content/keyword analysis of past client site
    –    Keyword research, analysis and comparison

 •  Tools:
    –  Pro SEO tools utilized: Google AdWords keyword tool, SEO Book Tools,
       iSpionage, Open Site Explorer
    –  .xls report downloads, aggregated spreadsheets

 •  Reports/Outputs:
    –  Competitor ranking report
          •  Backlinks
    –    Keyword effectiveness index/ranking reports
    –    Head and long-tail keyword weighting for optimal keywords/phrases
    –    KPIs and measurement plan
    –    SEO/keyword plans
Website Submissions & Analytics Implementations


 •  Site Integrations & Submissions:
    –  Search engine submissions and verifications (Google,
       Bing, Yahoo!)
    –  Additional search engine tools implementations (e.g.,
       Google Webmaster tools, Google Analytics)

 •  Analytics:
    –  KPI plan integration
    –  Keyword monitoring set-up (e.g., Google Alerts,
       SocialMention)
    –  Google analytics set-up
    –  Website auto reports set-up
Website Development/Programming Aspects


   –    Robots.txt file creation/upload
   –    Sitemap.xml file created for search engines
   –    Maps/geo-local website tools integrations
   –    Website SEO implementation:
         •    title
         •    meta description
         •    meta keywords
         •    H1s/H2s (headlines)
         •    text editing
         •    Anchor links
         •    Image alt tags
Off-Site Link Building & Brand-Owned


 •  Link Building:
    –    Quality and relevance over quantity
    –    Press release/white paper placement
    –    Social bookmarking (Del.icio.us)
    –    Submission to share sites (e.g., Digg, Technorati)
    –    Search engine local directories/site submissions
         (e.g., Yahoo! Local, InsiderPages, Yelp, etc.)

 •  Brand-side SEO simplified
    –    Copywriters who know your industry best
    –    Keyword evaluation
    –    Monitoring
    –    Sharing/link building
Inbound & Social Links for SEO


 •  Inbound web links (a.k.a. backlinks and
    referrals) are vital. Here's why:
   –  They boost search engine rankings (both for the target
      website and themselves).

   –  They increase paths to the target - more ways and
      places for visitors to find the site.

   –  They create alternative entry paths for crawlers to
      specific web pages (even when the target site is not
      optimized for search engines).
Inbound & Social Links for SEO


   –  Inbound links represent a solid, alternative (to in-site)
      web metric. They gauge the content value and referral
      traffic of a site in the online marketplace (especially
      valuable if there are issues with existing in-site SEO or
      analytics).

   –  They get shared among web users and multiplicity of
      network effects occurs.
SEO Lead-Gen Funnel Analytics
Review
Review of Topics


 •  Why does social media change communications
    models?

 •  How to approach writing in social media…

 •  Why is it important to identify and align
    marketing and SEO objectives?

 •  How to form SEO Strategy & Plan

 •  What are the major stages of SEO execution?
Summary


The lesson of the 21st century is that people want
to be involved and contributing; they want to be
“prosumers.” We see it in communications models,
product sourcing/R&D, we see it in the success of
the social media boom.

More Related Content

GSU - SEO & content strategy

  • 1. Content Strategy & SEO Process Jake Aull, GSU Social Media Marketing Course September 2011
  • 2. Intro… •  http://www.salesdnaltd.com/blog/what-was-it-you-wanted-to-sell-me/ •  http://prezi.com/c8ppuxcwvolu/intro-to-seo-meets-some/ •  T.O.C. –  Communications & Theory –  Writing Mechanics –  Web Marketing & SEO Objectives –  SEO Strategy & Plan –  SEO Stages of Execution –  SEO Details – Breakdown of Stages –  Review
  • 4. Content Collaboration •  Audience involvement is highest when they "Join" communications: http://socmedgsucourse.files.wordpress.com/2010/10/mgmtcomm-ch3audanalysis.jpg
  • 5. Communications Models •  Broadcast (eyeballs; passive) vs two way collaborative communication (engagement; active) •  Talk to me vs. talk with me •  People want collaboration •  American Idol mobile voting blew away predictions. •  Canceled TV shows brought back due to viewer social media communications and demand
  • 6. Communications Models •  Writing for SEO - Writing for search engines vs. writing for readers - Latent Semantic Content - Facebook recommended sources and Google blocks •  IMC (integrated mktg)
  • 7. Content & Communities Here's the Zen of it - social media content progression evolves in a circle. My recommended stages: •  Listening (starting point: social sphere research and observation of your industry) •  Answers (your responses to industry questions across the social media sphere) •  Discussions (often on others' communities) •  Shared Stories (with reader response) •  Whole, Themed Communities (you built it, they came) •  Customer-Driven Wikis and Communities (about your brand) •  Monitoring and Answering (back to start: the cycle begins again)
  • 8. Communications Models •  Legacy business similarities vs. Web 2.0 models: http://socmedgsucourse.files.wordpress.com/2010/10/legacy-vs-web2biz1a.png
  • 9. Communications & Honesty •  The global village? •  I leave a community, come back; people react to me as if I never left? •  Negativity in blogging, commenting, and how to respond –  iPhone and AT&T –  AT&T today
  • 12. Communications & Honesty •  The future of stealth marketing bloggers (does the public just accept this as part of blogosphere? Or keep fighting and whistleblowing? Class thoughts?)? •  “If you heard information about a company from each of these sources, how credible would it be?: A person like yourself 60%; An academic 54%; Financial or industry analyst 56%; Regular employee of a company 43%; CEO of a company 23%; Government official or regulator 21%; Blogger 11%.” (“The Social Pulpit: Barack Obama’s Social Media Toolkit”. Edelman. 2008, p. 6. http://blog.guykawasaki.com/OBAMA%20SNA%20Strategic_1.pdf )
  • 13. Communications & Honesty •  Wikileaks; “Apple Removes WikiLeaks App From App Store” (TechCrunch article; source in Recommended Sources blog page) •  Are social media channels just as susceptible to spam? –  Twitter blocking –  Future of spam & social media; does history repeat itself?
  • 15. Writing & Keywords •  Web page titles and relevant copy (latent semantic content) –  You can search for your blog phrase in search engine… •  Web writing with keywords –  Writing for audience or writing for search engines? –  Tone and positiveness –  Stealth marketing (reference case study) •  The traditional marketing funnel (eyeballs>>awareness>>consideration>>preference>>action>>loyalty>>buyers; from Groundswell) •  Clickstream and customer journey •  “Blogging” in the lost center of the funnel (consideration>>preference>>action) •  Keyword funnels
  • 16. Twitter/HootSuite review •  RTs/options •  List Twitter pgs for follow –  Paper.li •  Hash tags –  #FF, #MM, d, RT, etc. –  Hash tags as keywords •  Optimize keywords in Twitter profile descriptions •  URL shorteners and ht.ly
  • 17. Web Marketing & SEO Objectives
  • 18. SEO (& PPC) Objectivies - Page rank - Top/first page results goals - PPC and first-page real estate - PPC or SEM? - Groundswell case for blog advertising ROI
  • 22. Keyword Discovery & Content Strategy •  PROBLEMS TO SOLVE: •  BENEFITS: –  Why should customers visit our site or buy our product? •  WHAT IS THE BRAND PERSONALITY WE WANT TO PROJECT? –  Tone of copy: •  MARKETING/DIGITAL STRATEGY: –  Existing: –  Proposed: •  POSITIONING STATEMENT OR USP:
  • 23. Customer Targeting & Journey •  TARGET AUDIENCE: –  CURRENT TARGET CUSTOMER BELIEF –  CURRENT TARGET CUSTOMER CLICKING/BUYING BEHAVIOR –  DESIRED FUTURE CUSTOMER BELIEF –  DESIRED FUTURE CUSTOMER CLICKING/BUYING BEHAVIOR •  WHY SHOULD CUSTOMER BEHAVE THIS WAY? •  TARGET CUSTOMER INSIGHT: •  KEYWORDS: –  Previous website & competitor keywords –  Client list –  Post-analysis recommendations
  • 24. SEO Web Page Plan
  • 25. SEO Stages of Execution
  • 26. The Stages of SEO •  Strategy & Discovery –  Keyword Analysis & discovery –  Marketing strategic alignment –  SEO plan –  Keyword/copywriting plan •  Implementation & Programming –  Coding keywords & tags –  Robot.txt file –  Search engine integrations –  Analytics integrations & auto-reporting –  Geo-local integrations –  Google Images, video, etc.
  • 27. The Stages of SEO •  Off-site Activities –  Local directories set-up –  Submission to social sites & social search engines –  Articles & PR publishing –  Obtaining links •  Ongoing Maintainance –  Reviewing analytics
  • 28. SEO Details – Breakdowns of Stages
  • 29. Keyword Discovery & Optimization •  Content/Inputs: –  Client measurement assessment –  SEO goals discovery –  Client-provided keywords assessed –  Content/keyword analysis of past client site –  Keyword research, analysis and comparison •  Tools: –  Pro SEO tools utilized: Google AdWords keyword tool, SEO Book Tools, iSpionage, Open Site Explorer –  .xls report downloads, aggregated spreadsheets •  Reports/Outputs: –  Competitor ranking report •  Backlinks –  Keyword effectiveness index/ranking reports –  Head and long-tail keyword weighting for optimal keywords/phrases –  KPIs and measurement plan –  SEO/keyword plans
  • 30. Website Submissions & Analytics Implementations •  Site Integrations & Submissions: –  Search engine submissions and verifications (Google, Bing, Yahoo!) –  Additional search engine tools implementations (e.g., Google Webmaster tools, Google Analytics) •  Analytics: –  KPI plan integration –  Keyword monitoring set-up (e.g., Google Alerts, SocialMention) –  Google analytics set-up –  Website auto reports set-up
  • 31. Website Development/Programming Aspects –  Robots.txt file creation/upload –  Sitemap.xml file created for search engines –  Maps/geo-local website tools integrations –  Website SEO implementation: •  title •  meta description •  meta keywords •  H1s/H2s (headlines) •  text editing •  Anchor links •  Image alt tags
  • 32. Off-Site Link Building & Brand-Owned •  Link Building: –  Quality and relevance over quantity –  Press release/white paper placement –  Social bookmarking (Del.icio.us) –  Submission to share sites (e.g., Digg, Technorati) –  Search engine local directories/site submissions (e.g., Yahoo! Local, InsiderPages, Yelp, etc.) •  Brand-side SEO simplified –  Copywriters who know your industry best –  Keyword evaluation –  Monitoring –  Sharing/link building
  • 33. Inbound & Social Links for SEO •  Inbound web links (a.k.a. backlinks and referrals) are vital. Here's why: –  They boost search engine rankings (both for the target website and themselves). –  They increase paths to the target - more ways and places for visitors to find the site. –  They create alternative entry paths for crawlers to specific web pages (even when the target site is not optimized for search engines).
  • 34. Inbound & Social Links for SEO –  Inbound links represent a solid, alternative (to in-site) web metric. They gauge the content value and referral traffic of a site in the online marketplace (especially valuable if there are issues with existing in-site SEO or analytics). –  They get shared among web users and multiplicity of network effects occurs.
  • 35. SEO Lead-Gen Funnel Analytics
  • 37. Review of Topics •  Why does social media change communications models? •  How to approach writing in social media… •  Why is it important to identify and align marketing and SEO objectives? •  How to form SEO Strategy & Plan •  What are the major stages of SEO execution?
  • 38. Summary The lesson of the 21st century is that people want to be involved and contributing; they want to be “prosumers.” We see it in communications models, product sourcing/R&D, we see it in the success of the social media boom.