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Interoute Intelligent Monitoring

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Onomi
Onomi

This document provides an overview of Interoute Intelligent Monitoring (IIM), a monitoring platform that harnesses various best-of-breed tools. IIM provides complete monitoring of core infrastructure, network, security, applications, and databases. It features a customer portal for access to graphs, alerts, ticketing, and reports. IIM Logic performs event aggregation, filtering, and root cause analysis to reduce the time to fix issues. Interoute professional services can customize the monitoring checks and thresholds to provide full end-to-end monitoring. IIM supports hybrid cloud deployments and offers high availability through its resilient clustered architecture.

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MAY 2013
The core infrastructure module reports on key hosting services such as storage, servers, operating systems, and virtual platforms. Success of backup jobs and other maintenance routines are all reported to clients via the web portal. Our extensive capability provides complete monitoring of security events to full IP performance management. The diverse tool set will proactively monitor everything from firewalls to MPLS connectivity. Interoute professional services can personalise the IIM monitoring checks and thresholds to provide full end to end monitoring. IIM Interoute Intelligent Monitoring (IIM) Overview Our mature tool set developed over the last 15 years provides critical monitoring for a range of database, application and web server technologies.
One monitoring platform, harnessing best of breed tools 3 The Hub • Customer portal • Graphs • Alert ticketing • Reporting IIM Logic • Event aggregation • Filtering • Root cause analysis • Custom thresholds Best of Breed Tools Core Infrastructure Network & Security Applications & Databases Custom monitoring checks
IIM Logic reduces the time to fix through root cause analysis
IIM Logic reduces the time to fix through root cause analysis The environment suffers a firewall outage All the devices generate alerts as they cannot deliver service
IIM Logic reduces the time to fix through root cause analysis IIM then delivers real time root cause analysis as the firewall “down” events are weighted above server service checks.
IIM Logic reduces the time to fix through root cause analysis Engineers can rapidly restore service by fixing the isolated root cause This is only possible due to IIM’s industry leading architecture, applying logic to ALL alerts, from every source.
Next Generation Monitoring for Hybrid Cloud Deployments Interoute Cloud  Monitor your services on the Interoute cloud.  Ensure that cloud services maintain the same visibility as dedicated servers. Customer On-PremiseDedicated Hosting IIM  Complete monitoring of your environment available in all our datacentres.  Track success of backups and gain in depth application monitoring.  Monitor services running between the customer site and Interoute DC’s.  On-premise “agentless” option for applications.
IIM Case Study: Hybrid Cloud IIM Currency Trading Application  Firewalls  Load Balancers  Intrusion Prevention System  Anti Virus  IIS 7.0 Server Farm  SQL Server 2012 AlwaysOn Cluster Node  Windows 2008 r2  Backups  Internet Access  Custom Checks  SQL Server 2012 Always On Cluster Node  SQL Server data replication  SSRS  Windows 2008 r2  Site to Site VPN Connection Interoute Cloud Customer On-Premise SQL Server 2012 AlwaysOn Replication Customer Web Internal App & Reporting
What makes IIM stand out in the market? 10 1. Hybrid Cloud Support  IIM offers Interoute the ability to support hybrid cloud solutions, which could utilise computing resources from different locations including customers own internal systems. 2. IIM Logic  IIM logic provides the intelligence to conduct root cause analysis, combining all the monitoring sources from one of the most comprehensive tool sets, from network to application. 3. High Availability  IIM is based on a highly resilient clustered architecture , which includes a business continuity provision to a second datacentre. 4. Custom Monitoring and Personalisation  Interoute professional services are able to customise monitoring checks to provide an end to end personalised service.

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Interoute Intelligent Monitoring

  • 2. The core infrastructure module reports on key hosting services such as storage, servers, operating systems, and virtual platforms. Success of backup jobs and other maintenance routines are all reported to clients via the web portal. Our extensive capability provides complete monitoring of security events to full IP performance management. The diverse tool set will proactively monitor everything from firewalls to MPLS connectivity. Interoute professional services can personalise the IIM monitoring checks and thresholds to provide full end to end monitoring. IIM Interoute Intelligent Monitoring (IIM) Overview Our mature tool set developed over the last 15 years provides critical monitoring for a range of database, application and web server technologies.
  • 3. One monitoring platform, harnessing best of breed tools 3 The Hub • Customer portal • Graphs • Alert ticketing • Reporting IIM Logic • Event aggregation • Filtering • Root cause analysis • Custom thresholds Best of Breed Tools Core Infrastructure Network & Security Applications & Databases Custom monitoring checks
  • 4. IIM Logic reduces the time to fix through root cause analysis
  • 5. IIM Logic reduces the time to fix through root cause analysis The environment suffers a firewall outage All the devices generate alerts as they cannot deliver service
  • 6. IIM Logic reduces the time to fix through root cause analysis IIM then delivers real time root cause analysis as the firewall “down” events are weighted above server service checks.
  • 7. IIM Logic reduces the time to fix through root cause analysis Engineers can rapidly restore service by fixing the isolated root cause This is only possible due to IIM’s industry leading architecture, applying logic to ALL alerts, from every source.
  • 8. Next Generation Monitoring for Hybrid Cloud Deployments Interoute Cloud  Monitor your services on the Interoute cloud.  Ensure that cloud services maintain the same visibility as dedicated servers. Customer On-PremiseDedicated Hosting IIM  Complete monitoring of your environment available in all our datacentres.  Track success of backups and gain in depth application monitoring.  Monitor services running between the customer site and Interoute DC’s.  On-premise “agentless” option for applications.
  • 9. IIM Case Study: Hybrid Cloud IIM Currency Trading Application  Firewalls  Load Balancers  Intrusion Prevention System  Anti Virus  IIS 7.0 Server Farm  SQL Server 2012 AlwaysOn Cluster Node  Windows 2008 r2  Backups  Internet Access  Custom Checks  SQL Server 2012 Always On Cluster Node  SQL Server data replication  SSRS  Windows 2008 r2  Site to Site VPN Connection Interoute Cloud Customer On-Premise SQL Server 2012 AlwaysOn Replication Customer Web Internal App & Reporting
  • 10. What makes IIM stand out in the market? 10 1. Hybrid Cloud Support  IIM offers Interoute the ability to support hybrid cloud solutions, which could utilise computing resources from different locations including customers own internal systems. 2. IIM Logic  IIM logic provides the intelligence to conduct root cause analysis, combining all the monitoring sources from one of the most comprehensive tool sets, from network to application. 3. High Availability  IIM is based on a highly resilient clustered architecture , which includes a business continuity provision to a second datacentre. 4. Custom Monitoring and Personalisation  Interoute professional services are able to customise monitoring checks to provide an end to end personalised service.