Data center downtime costs companies significant amounts of money. On average, Fortune 500 companies experience 1.6+ hours of downtime per week, costing $896,000 just in labor costs. The total annual cost of data center downtime for the average company is over $7.9 million per year in labor costs alone. Downtime costs have increased 41% from $5,600 per minute in 2010. With average uptime of 99.9%, companies still experience almost an hour of downtime per week.
AppSphere 15 - Breaking the News: Delivering Content with Actionable Performa...AppDynamics
Learn how Gannett used AppDynamics to make performance data actionable so product and development teams could collaborate to resolve issues faster by knowing exactly what the impact is of a performance problem and where to look to resolve it with correlated server side snapshots and combined Real-User and Synthetic monitoring to provide:
-Consistent/Repeatable data for more sensitive and faster alerting
-Deeper diagnostic data
-Very specific availability/functionality monitoring of critical user flows
-Assertions on page content/behavior
-Dynamic baselines for tighter and more realistic performance thresholds
This deck was originally presented at AppSphere 2015
AppSphere 15 - Revolutionizing Troubleshooting in the Automotive IndustryAppDynamics
AutoTrader has many tools to help solve problems, but they didn’t quite have them all. Their tool-belt was exceptionally stocked, but they were just missing that one key tool to help them really excel at rooting out their issues: AppDynamics helped fill that gap. Many of AutoTrader’s systems were already being supported by competing products, but after giving the product a few weeks to prove itself, it became very clear that AppDynamics was able to provide new insight into systems that were missed by other tools. The product has helped AutoTrader in many ways including reducing time-to-resolution for outages, rooting out inefficient code, and optimizing their services. These optimizations have led to a better customer experience, easier troubleshooting for support, and increased stability across all their platforms.
This deck was originally presented at AppsSphere 2015.
AppSphere 15 - Smoke Jumping with AppDynamicsAppDynamics
IHS experienced the raw power of AppDynamics upon their first installation by immediately gaining insight into their applications problems in production. With the help of AppDynamics, IHS was about to increase collaboration between the operations and development teams in an effort to fix performance issues. The various IHS teams were able to benefit from having tangible evidence and metrics to pinpoint the exact root cause for clearer communication on performance problems.
In this talk, you'll learn how IHS:
- Built a bridge between the operations and development workflows
- Used custom dashboards for multiple teams throughout their organization
- Reduced confusion across teams on performance root cause
- Monitors multiple environments to filter potential problems early
This deck was originally presented at AppSphere 2015.
AppSphere 15 - How The Container Store Uses AppDynamics in their Development ...AppDynamics
The Container Store uses AppDynamics in their development lifecycle to:
1) Install AppDynamics in test environments and build automated functional and performance test suites to baseline metrics and alert on deviations.
2) Empower their development and QA teams by giving them insights into the test environment and custom reports on any metrics.
3) Establish best practices like monitoring all applications, testing continuously, and performance testing early to detect issues before production and expedite remediation.
AppSphere 15 - Achieving Stability and End-to-End MonitoringAppDynamics
This deck outlines what needs to be built in terms of data extraction, analytics, and other open source technologies. Finally, we’ll also discuss commercial alternatives and what features and functions are critical when monitoring micro-services based applications.
Attendees of this session will walk away with a clear understanding of:
-What is changing with software, and why?
-What challenges are faced with these changes?
-How to overcome these challenges.
This deck was originally presented at AppSphere 2015.
AppSphere 15 - Process, Culture and Tools: The Transformation of Gannett and ...AppDynamics
This document discusses the shift from treating applications like pets that are cared for individually to treating them like cattle that can be replaced. It notes stakeholders in applications like developers, operations teams, security, and finance. It also mentions moving to automated deployment and a new toolset for better visibility into end user performance and the applications powering digital experiences. Key goals are listed as self-service, governance, cost visibility, and ability to dynamically scale applications up or down.
Travelport, a B2B Travel Commerce platform enterprise company, has many custom-built enterprise applications. Monitoring and the concept of Application Performance Management (APM) as a whole was not part of the company DNA. Late delivery and poor performing applications prompted Travelport to look more closely at the maturity of its development and monitoring practices and of existing solutions. The company took an ambitious effort to adopt a “new” unifying tool strategy combining APM and analytics, and overcome cultural barrier to bring development and monitoring teams close together. If you are an ecommerce enterprise with customer-facing and custom-built applications, join this session to get insights into:
-Why we chose the road towards unified application monitoring strategy and overcoming common challenges most organizations wrestle with
-Why log analytics weren't enough
-Turning to AppDynamics Application Analytics to get real-time insights into business and performance data
This deck was originally shared at AppSphere 2015.
AppSphere 15 - Transforming the Business: The Role of DevOpsAppDynamics
DevOps practices are being used by an increasing number of IT executives and teams across development, application support, and operations to increase the speed and quality of application deployments. Besides technology and process benefits, DevOps can drive significant business outcomes, and lead a bottoms up approach for transforming culture and organizational structures. This session will answer the following questions:
- How do DevOps practices increase IT performance?
- What metrics should I use to gauge success, and how should they be defined?
- What role can application performance and analytics play in DevOps, and delivering business value?
- How does DevOps transform the security, compliance, and audit conversation?
This deck was originally presented at AppSphere 2015.
Thousands of JVMs, Hundreds of Applications, and Two People: How Cerner Learn...AppDynamics
Cerner has hundreds of applications running on thousands of JVMs. AppDynamics helped Cerner get complete visibility into its application infrastructure using limited resources. Gain insight into planning and managing large AppDynamics infrastructures. Hear simple tricks that can be life savers and pitfalls to avoid. And learn about scripting for WebSphere in cells with multiple clients verses one client cells.
Key takeaways:
o Why you need to automate your processes
o Insight to how to structure and plan your upgrades
o How to make sure your users have skin in the game
For more information go to: www.appdynamics.com
Lufthansa Technik’s business is much more than ‘Worldwide Maintenance, Repair Overhaul, around the clock.’ To make things run smoothly requires logistics, services, products, innovations and technology: one central point of all these areas is software.
On top of this, there is also a strong operational dependency for agility and speed. This means digitalization, automation and IT Services in terms of workflow, efficiency, revenue, reputation, and service level management are top of our agenda. Our vision focuses on ‘Leading quality and responsibility.’ An important building block in supporting LHT Operations from the IT side, while ensuring quality and responsibility is application performance management (APM). In this session we will share:
- Our approach to APM and meeting Lufthansa Technik demands.
- Our experience in APM evaluation, adoption, enablement, communication and cooperation in our multi-provider/multi-developer/multi-solution-domain environment for almost 100 LHT applications.
- A view on some expected and unexpected benefits during project and early operations.
- Our way to implement and operate APM as centralized IT Service Product for Lufthansa Technik
- A look at LHT’s APM advancement plan & roadmap with AppDynamics
This deck was originally presented at AppSphere 2015.
AppSphere 15 - Driving APM Adoption in Complex, Global EnvironmentsAppDynamics
DigitasLBi, a global marketing and technology agency, are responsible for delivering an incredibly ambitious B2C web platform serving the combined global audiences of the Renault and Nissan automotive companies. The platform will encompass 360 websites spread across more than 150 markets with an anticipated 4.5 billion views per year. Delivering a project of such scale involves large teams of developers in multiple continents, many DevOps engineers and an incredibly close and transparent relationship with our clients.
It was essential that we had an integrated view of real-time application performance, user experience, and infrastructure capacity in real-time, across our global alliance. This was needed to help us make fast, data-driven decisions and so, in 2014, we chose AppDynamics because it’s a proven real-user monitoring and APM platform.
In this session attendees will learn about our APM deployment experience as we will cover:
- An overview of this complex, global software project for Renault and Nissan
- Our APM deployment to date
- The challenges we faced with APM adoption and how we overcame them
- How we encouraged our client partners to utilize APM in the right way
This deck was originally presented at AppSphere 2015.
AppSphere 15 - How Your Monitoring Strategy Needs to Evolve for Single Page AppsAppDynamics
Apps are continually changing: the way users engage with and find new content and application types is becoming more engaging. The key user interface change creating these compelling applications are single page apps. Measuring these is a challenge due to the number of frameworks and technologies used today. AppDynamics has created compelling new technology to measure real user experience for these new frameworks.
Key takeaways:
- Why customers choose Single Page App frameworks to deliver better user experiences
- A model for effectively monitoring the performance of SPA apps
- How AppD delivers on this model with a focus on Angular.js
- How to think about "asyncronous" calls in a SPA world
This deck was originally shared at AppSphere 2015.
Digital Lumberjacking: Chipping Away at Complex Technology and Culture Change...AppDynamics
Most companies realize they need to invest in monitoring tools, but few ever come close to capitalizing on their true potential. Common problems include poor adoption rates, reactive fire-fighting, and resistance to installing agents. Learn about real examples of successful experiments in incubating a culture that builds daily understanding and awareness of what is happening in a massive online PaaS/SaaS. Explore some of the cultural and technical lessons learned while undertaking this journey. Hear important recommendations based on experience managing a complex Java environment at Citrix and how that applies to .NET stack management at Microsoft.
Key takeaways:
• Knowledge and encouragement to dive in and lead by example
• Understand why starting now is better than waiting until you think you are ready
For more information, go to: www.appdynamics.com
Is Your Infrastructure Affecting Critical Business Transactions? - AppSphere16AppDynamics
Within IT operations teams, one of the biggest pain points is problem isolation. Identifying which infrastructure component is responsible for a slowdown or outage is still extremely challenging due to fragmented tools without context. Visibility into servers and networks requires subject matter experts equipped with their own tools and preferences.
For more information on AppDynamics, go to: www.appdynamics.com
AppSphere 15 - Expedia Lessons from the Trenches: Managing AppDynamics at ScaleAppDynamics
AppDynamics is used extensively within Expedia to manage over 100 applications spread across three environments. The FCTS Quality & Operations (Q&O) team supports many services and applications in Expedia’s eCommerce Platform organization, including the AppDynamics implementation. To support AppDynamics users and use cases through out Expedia, the team has leveraged AppDynamics API's extensively to automate functions and improve troubleshooting capabilities.
In this session you will learn how the Expedia team uses AppDynamics at scale:
- Dynamically create, modify, and delete (and even deploy) health rules by using the AppD Health Rule Creation REST API to reduce management overhead
- Import AppDynamics transaction snapshot to Expedia simulation tools to get contextual visibility and troubleshooting data so that AppDev can quickly solve issues
- Best practices from the Expedia team to manage AppDynamics efficiently and effectively
This deck was originally presented at AppSphere 2015.
How Financial Engines Drives Business Outcomes Using AppDynamics Analytics - ...AppDynamics
Financial Engines deployed Appdynamics Analytics 4.2 solution to drive business outcomes leveraging the actionable insights they got by correlating between performance and business metrics.
In this session, Ameya Joshi from Financial Engines will share its experience with AppDynamics' out-of-the-box analytics and reporting capabilities.
See how to slice and dice parameters based on customer-specific features and debug into issues where errors are captured. See a demonstration of how to pass in custom user data to build reports and dashboards.
Key takeaways:
o How to capture custom user data via analytics in a multi-client application
o How to capture custom error data via analytics
o How to analyze, debug, and drill down into an issue
o How to build reports and charts out of the analytics
For more information, go to: www.appdynamics.com
AppSphere 15 - Whipping your Apps into Shape: Team Beachbody shows you a DevO...AppDynamics
Team Beachbody is a leading consumer fitness brand. In order to attract and retain customers, it is critical to provide an outstanding customer experience. Just as Beachbody workouts help customers get into shape, Team Beachbody found that they needed to apply the same rigour to their own website and apps to shape the end-user experience for their customers.
In this session, learn how AppDynamics helped Beachbody adopt a DevOps culture with incentives a governance plan, and easily consumable process to hammer and chisel their apps and organization into shape. Like before and after photos showing the success of their customers, see how the Beachbody DevOps journey led to improvements in Direct and Network Marketing, Beachbody LIVE, and On-Demand Digital delivery.
This deck was originally shared at AppSphere 2015.
Get complete visibility into containers based application environmentAppDynamics
This document discusses monitoring microservices and container-based applications. It begins by explaining why companies are shifting to microservices architectures and container technologies like Docker. It then discusses challenges in monitoring these complex distributed systems and different open source and commercial monitoring options. Finally, it shows how AppDynamics provides unified monitoring of applications, microservices, containers and infrastructure for end-to-end visibility from a single platform.
Good Migrations: APM Essentials For Cloud Success at AppD Global Tour LondonAppDynamics
85% of enterprises have a MultiCloud strategy, but what should this feature, and how can it be applied in the real world? Hear from Micheal Englert, Solutions Engineer at AppDynamics on his recommendations on leveraging Application Performance Monitoring to migrate to the cloud.
Top Tips For AppD Adoption Success at AppD Global Tour LondonAppDynamics
AppDynamics expert? In this session with Edgar Rivera, you’ll learn about best practices for configuring Business Transactions, role-based access control and other top tips for APM success.
How To Create An AppD Centre of Excellence at AppD Global Tour LondonAppDynamics
A CIO once said, “AppDynamics will transform the way your business runs”. AppDynamics is easy to deploy - but to realize full ROI it's critical to drive adoption across all teams and IT processes. Learn best practices on how to build an AppD Centre of Excellence to help drive adoption across your enterprise.
Ensure Every Customer Matters With End User Monitoring at AppD Global Tour Lo...AppDynamics
Retaining loyal customers is more important than ever, so ensuring exceptional customer experience should be top priority. End User Monitoring (EUM) is central to a successful enterprise APM strategy - watch this session and see what AppDynamics EUM can do for you and your business.
Just Eat: DevOps at Scale at AppD Global Tour LondonAppDynamics
There are many reasons to adopt DevOps but equally many ways in which organizational and cultural factors slow progress down. Hear from Just Eat on their recommendations on building DevOps and Site Reliability teams at scale.
Unlock The Power Of Real-Time Performance Data With Business iQ - AppD Global...AppDynamics
Applications drive business success. AppDynamics with Business iQ provides crucial visibility into the business health of apps, and contextual detail into every customer and how each release is performing from a commercial perspective. Be inspired with the key use cases for Business iQ.
Overcoming Transformational Barriers with Ensono - AppD Global Tour LondonAppDynamics
Driving transformation and innovation in an enterprise IT organisation can be challenging. Simon Rawcliffe, CIO Advisor at Ensono talks through his recommendations on breaking those barriers and how legacy systems shouldn't be an obstacle to your transformation at AppD Global Tour London.
Hear from AppDynamics client at AppD Global Tour Stockholm, Equinor on why Application Performance Monitoring was needed in their enterprise organisation.
Unlock The Power Of Real-Time Performance Data With Business iQ - AppD Global...AppDynamics
Applications drive business success. AppDynamics with Business iQ provides crucial visibility into the business health of apps, and contextual detail into every customer and how each release is performing from a commercial perspective. Be inspired with the key use cases for Business iQ.
Top Tips For AppD Adoption Success - AppD Global Tour StockholmAppDynamics
Want to become an AppDynamics expert? In this essential session, you’ll learn about best practices for configuring Business Transactions, role based access control and other top tips for APM success.
What's next for AppD and Cisco? - AppD Global TourAppDynamics
Cisco and AppDynamics are working towards the self-driving enterprise, and application and business performance intelligence is central to this vision. Take a look at the Cisco integrations we have been working on and get the lowdown on future AppDynamics product developments.
Cisco and AppDynamics: Redefining Application Intelligence - AppD Summit EuropeAppDynamics
On the 20th March 2017, AppDynamics was acquired by Cisco for $3.7B, the biggest M&A multiple for a company bought for over $1B. This acquisition reinforces Cisco’s strategic direction, shifting to software-centric solutions and analytics. AppDynamics’ real-time data platform will be correlated with Cisco’s data platforms over time, giving joint customers the richest end-to-end view (from business to user to app to infrastructure), allowing for better remediation and automation.
In this session, come and hear what’s next, as Tejaswi Redkar, Head of Products and Experience in the Cloud and Analytics Business Unit at Cisco and Adam Leftik, VP of Product Management, at AppDynamics, go deeper into the value Cisco and AppDynamics will bring. Tejaswi and Adam will detail:
- The announcement and its significance for the software and infrastructure industries
- How the acquisition will redefine application intelligence
For more information, visit: www.appdynamics.com
British Medical Journal: Refine Your Metrics For Digital Success - AppD Summi...AppDynamics
This document outlines metrics that technology leaders should consider to drive business outcomes. It recommends starting with the desired business outcome and mapping the customer journey. Both lagging and leading metrics should be identified to measure progress towards the outcome. The document provides examples of metrics related to software quality, agility, and customer retention. It emphasizes that metrics must be specific to the business and stresses the importance of involving both technical and business stakeholders when developing metrics.
Forrester Research: How To Organise Your Business For Digital Success - AppD ...AppDynamics
The document discusses what digital leaders need to know to be effective. It outlines six principles for digital leadership: 1) design holistic experiences, 2) become insights-driven, 3) invest in business agility, 4) redesign organizations from silos to connections, 5) fuel customer-led innovation, and 6) deliver customer outcomes. The principles emphasize understanding customer desires and designing experiences across touchpoints to satisfy those desires through outcomes. Digital leaders must also focus on business agility, data insights, and operational capabilities to smoothly deliver outcomes that meet rising customer expectations.
Mastering APM With End User Monitoring - AppD Summit EuropeAppDynamics
Today, the most important measure in application performance management is not whether the lights are green, it’s whether users think performance is good. End User Monitoring provides immediate performance visibility of mobile devices, browsers, scripts, images and crashes - complementing application performance metrics and ensuring you have complete understanding of performance from an end user perspective. In this session learn how EUM enriches your APM deployment and get your EUM questions answered. In this session, we’ll:
-Reveal what’s possible in our latest version of EUM, and give a sneak preview of upcoming features
-Outline the challenges that AppDynamics EUM solves and our differentiators
-Demonstrate how browser, mobile real user monitoring, and synthetic monitoring can improve overall monitoring strategy
For more information, visit: www.appdynamics.com
Become an AppDynamics Dashboard Rockstar - AppD Summit EuropeAppDynamics
Dashboards are critical for visualising data and making data actionable. Learn how to leverage high quality data captured by AppDynamics to power engaging, useful dashboards that go well beyond what comes out of the box. Dashboards are great for troubleshooting problems, but not every user of AppDynamics is concerned with troubleshooting. Learn how to build dashboards that cater to different audiences and ensure that dashboards drive intended actions. If you’re using AppDynamics APM, come to this session and become an AppDynamics rockstar by covering:
-Why build a dashboard in the first place?
-How to capture and present the right data for each audience
-A live, step-by-step demonstration on how to build great dashboards
For more information, visit: www.appdynamics.com
Business iQ: What It Is and How to Start - AppD Summit EuropeAppDynamics
In the era of experience, application performance is business performance. So while performance monitoring is vital, enterprises must quickly shift to focus on optimising customer experience and prioritising actions that drive better business outcomes. Business iQ has been designed for the enterprise, making it easy to analyse — in real-time — user, transaction, and log data within a business context. In this interactive session, we’ll dive into product details, show in-depth demos, and reserve time for Q&A. Here, you’ll learn:
-Where and how to get started with Business iQ, plus a sneak preview of upcoming features
-Top Business iQ customer use cases from different industries
-How to build powerful queries and dashboards to drive higher user loyalty and revenue for the business by leveraging user (mobile, browser), transaction and log file data.
Containers: Give Me The Facts, Not The Hype - AppD Summit EuropeAppDynamics
Docker, Kubernetes, Rancher… just a few of the container technologies out there. The buzz around containers is still growing, as they can make a seismic impact on release velocity. But what’s the best way to add containers to your technology stack? Get the low down from a container expert who will separate the facts from fiction. What’s the best path to scale your adoption and usage? How do you guard against user privilege escalation? How do containers fit into a DevOps approach?
In this talk, Liz Rice will:
-Explain what’s involved in the lifecycle stages: Develop, Registry, and Deploy
-Build a container live on stage, by writing one in a few lines of Go code
-Flag container security risks and give tips on how to achieve peace of mind
For more information, visit: www.appdynamics.com
Automation: The Good, The Bad and The Ugly with DevOpsGuys - AppD Summit EuropeAppDynamics
A cornerstone of the DevOps philosophy, investment in automation at all stages across the SDLC has increased over recent years. Automation promises velocity and reduced errors, helps foster repeatable processes, and removes the need for long hours on dull, repetitive tasks. So what’s not to like? The downside of automation is that unless applied at the right place in your SDLC it can make a bad process worse. Automation also raises questions around job security, the need for re-skilling in other areas, and tool sprawl if different teams each choose their preferred technology. This session will outline:
-A short chronology of where automation has impacted the modern software stack
-Where it makes the most sense to automate (by identifying your key constraints)
-Best practices for adopting automation and how to identify where it’s working — and where it isn’t
For more information, visit: www.appdynamics.com
Automation: The Good, The Bad and The Ugly with DevOpsGuys - AppD Summit Europe
Infographic - The Cost of Performance Issues
1. PERFORMANCE
ISSUES
ERROR
59%
1.6+ hours
OF DOWNTIME PER WEEK
OF FORTUNE 500
COMPANIES EXPERIENCE
$896,000
weekly
JUST THE LABOR COMPONENT
OF DOWNTIME COSTS
THE COST OF
MILLION
PER YEAR, JUST ON LABOR
that’s more than
$46
$7,900
per minute
Across industries, the average
COST OF DATA CENTER
DOWNTIME IS
from $5,600
in 2010.
A
41%
increase
01
0110101011010101
1001010101000100101101
1010101010101010110
99%
99.5%
3.5 days
1.83 days
=
=
ANNUAL DOWNTIME DAYS
(ALMOST AN HOUR PER WEEK)
UPTIME
8.76 hours
PER YEAR
that means you’re still down
EVEN WITH AN
UPTIME
OF 99.9%
1
1 2 3 4
2
01101010101010
10100101010101
00101010001010
0100101
01101010101010
10100101010101
00101010001010
0100101
10 minutes
PER WEEK
that’s
How much revenue do you make
EVERY 10 MINUTES?
4.7 HOURS
with each interruption at
On average,
businesses encounter
3 INTERRUPTION
EVENTS ANNUALLY
that totals to
14.1 HOURS
ANNUALLY
$110,000 per hour
EACH DISRUPTION
COSTS THE BUSINESS
that’s
annually
$1,550,000
$
$ $$ $
$ $ $$ $ $
Sources:
http://www.emersonnetworkpower.com/documents/en-US/Brands/Liebert/Documents/White%20Papers/201
3_emerson_data_center_outages_sl-24679.pdf
http://www.strategiccompanies.com/pdfs/Assessing%20the%20Financial%20Impact%20of%20Downtime.pdf
http://www.evolven.com/blog/downtime-outages-and-failures-understanding-their-true-costs.html
http://www.datacenterknowledge.com/archives/2013/12/03/study-cost-data-center-downtime-rising/