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AMBIENT INTELLIGENCE
tech days•
2015
#mstechdays techdays.microsoft.fr
Stratégie et évolution de
Microsoft IT pour supporter
la transformation digitale de
l'entreprise Patrice Trousset
DSI Microsoft (@ptrousse)
2005
2013
70%
Microsoft today
• Security, Cost Reduction,
Compliance and Privacy are our
Top Priorities
• Too much work, too little time,
often reactive
• The Challenge of
Consumerization of IT
• High Target for Security Attacks
• IT Business Alignment,
Prioritization and Partnership
• Being Microsoft’s First and Best
Customer
• Running an Enterprise on Beta
Release Software
• Moving from a Code Centric to
a Data Centric Organization
• Software deployment more
than once, Continuous Delivery
• Self Service Model
• Consolidation, centralization,
standardization done
What we kept in mind to move forward ?
Stop doing
Waterfall projects
Think « 0 defect »
Ignore Mega Trends
combination … (silo)
Continue
Refresh infrastructure
and services capabilities
to be digital-ready
Start doing
Introduce/strengthen
two speed approach
IT People Mindset
change & capabilities
How we were rethinking MSIT?
FROM
TECH-FIRST
COST EFFICIENCY
LOCKED DOWN
PROPRIETARY
IT DICTATES
DESKTOP-FIRST
HEAVY SECURITY
TO
USER-FIRST
PRODUCTIVITY
EASY TO SHARE
OPEN STANDARDS
IT ENABLES
MOBILE-FIRST
TRANSPARENT SECURITY
Microsoft IT strategy adopts the 4 Megatrends
MODERN IT SCENARIOS
Cloud
Security and identity
Enabling
devices BIDigitopia
Modern
apps
CONNECT AND TRANSFORM MICROSOFT INTO A REAL TIME COMPANY
“From everywhere, on any device, at any time, to access everything (potentially)”
9 Basic User Experiences Accelerate digital work style4 mega trend to deploy
digital & ultra-mobility
Cloud
Social
Big Data/BI
Mobility
Microsoft IT Scope and Our Workforce
3
The IT environment:
180k+ Users
2,100 LOB apps managed by IT
400 Apps in company portal
40k Managed Windows 10
330k System Center managed devices
45k Personal devices managed by
Windows Intune
220k mailboxes on Office 365
270k SharePoint Online sites
65% Private cloud
22% apps migrated to Azure
75% sales force using Dynamics Online
7 billion Security events collected daily
7.9 million Lync calls each month
We are
multi-generational…
40%
Boomers
40%
Gen X’ers
20%
Millennials
… and connected
1.2M devices hit the
Microsoft network
150k devices sync via
Exchange Active Sync
90k Yams past 7 days
15k iOS
10k Macs
12k Android
global…
120k+ Employees…
in 119 Countries
Across 717 sites
with ~60k non-U.S. Employees
August 27, 2010 | Page 13
Microsoft IT : Cloud migration update
elasticity
mutualisation
consolidation
budget reduction
budget
• Consumerisation of IT and Ultra-Mobility scenarios
• MSIT as service broker using external SaaS solutions
Enterprise
Architecture
Microsoft IT Hybrid Cloud Management Capability(CMP)
On-Premise Off-Premise
Virtual
Current: ~62%
Goal: ~95%
Physical
Current: ~38%
Goal: ~5%
Today Tomorrow
Operational
Costs
Connectivity
Cloud Innovation Program
Migration
Key aspects
Traditional IT
Microsoft IT’s cloud strategy is Hybrid Cloud
Public Cloud
Private Cloud
Cloud SaaS Strategy
Move commoditized
processes to SaaS as
required capabilities are met.
Cloud PaaS Strategy
Move Microsoft specific
processes to PaaS as
investments allow.
Cloud IaaS Strategy
Move the rest to Azure IaaS
or Private cloud.
Vision: all of Microsoft runs in the cloud
0
5000
10000
15000
20000
25000
# servers
2007 2017 20182013 2014 2015 20162011 20122009 20102008
Microsoft IT Infrastructure Evolution
Physical Servers VM in Public CloudVMs in Private CloudVMs
Cloud
Type
Application
Types
Implementation
Types
Microsoft IT and SaaS
Providing communication, productivity, and
collaboration everywhere
Microsoft IT and
PaaS/IaaS
Building next-generation apps and quickly
migrating existing apps
External
Sources (Big
Data, Open
Data, Social
Networks)
Potential Savings
32%
53%
20%
Addressable Spend
55% of Overall MSIT Budget
Support
Application
Development and
Maintenance
Hardware,
Hosting &
SW Licenses
Stratégie et évolution de Microsoft IT pour supporter la transformation digitale de l’entreprise
TechnologyPlacePeople
New World of Work – Digital Workspace
Enterprise Social
Presence Information
Enterprise Search
Online Services
Print without Pain
(if we still need to print … :-)
“E-Mail und Shares
are not sufficient!”
Stratégie et évolution de Microsoft IT pour supporter la transformation digitale de l’entreprise
50%Instant
Messaging
45%
Phone 5% E-Mail
19%
E-Mail
Reduction
22%
Less
Attachments
49%
Lync
Meetings
60%
Users
In Yammer
MSIT as a Startup – Garage mode
NewWorldofWork:Wherearemycolleagues ?
• Flick right once to the Find People screen
• Find People displays the list of your favorite contacts
• The last connected location and time will be displayed under the contact’s name if they are
checked in
•
Click on the button to see where that location is on the map marked as
#worklikeanetwork
PartnersCustomersProspects
Sales ServiceMarketing
HRR&DOperations
Organizational silos
Disconnected employee engagement
Connected enterprise
Connected employee engagement

? ?
? ?
“Social Enterprise is
implemented 80% through
organization culture and
20% through technology.”
- Gartner, September 2012
TechCulture
Stratégie et évolution de Microsoft IT pour supporter la transformation digitale de l’entreprise
Focus on Users Productivity & Mobility
Stratégie et évolution de Microsoft IT pour supporter la transformation digitale de l’entreprise
patrice.trousset@microsoft.com
LinkedIN : Patrice Trousset
Twitter : @ptrousse
tech.days 2015#mstechdays
© 2015 Microsoft Corporation. All rights reserved.
tech days•
2015
#mstechdays techdays.microsoft.fr

More Related Content

Stratégie et évolution de Microsoft IT pour supporter la transformation digitale de l’entreprise

  • 2. Stratégie et évolution de Microsoft IT pour supporter la transformation digitale de l'entreprise Patrice Trousset DSI Microsoft (@ptrousse)
  • 5. 70%
  • 7. • Security, Cost Reduction, Compliance and Privacy are our Top Priorities • Too much work, too little time, often reactive • The Challenge of Consumerization of IT • High Target for Security Attacks • IT Business Alignment, Prioritization and Partnership • Being Microsoft’s First and Best Customer • Running an Enterprise on Beta Release Software • Moving from a Code Centric to a Data Centric Organization • Software deployment more than once, Continuous Delivery • Self Service Model • Consolidation, centralization, standardization done
  • 8. What we kept in mind to move forward ? Stop doing Waterfall projects Think « 0 defect » Ignore Mega Trends combination … (silo) Continue Refresh infrastructure and services capabilities to be digital-ready Start doing Introduce/strengthen two speed approach IT People Mindset change & capabilities
  • 9. How we were rethinking MSIT? FROM TECH-FIRST COST EFFICIENCY LOCKED DOWN PROPRIETARY IT DICTATES DESKTOP-FIRST HEAVY SECURITY TO USER-FIRST PRODUCTIVITY EASY TO SHARE OPEN STANDARDS IT ENABLES MOBILE-FIRST TRANSPARENT SECURITY
  • 10. Microsoft IT strategy adopts the 4 Megatrends MODERN IT SCENARIOS Cloud Security and identity Enabling devices BIDigitopia Modern apps CONNECT AND TRANSFORM MICROSOFT INTO A REAL TIME COMPANY “From everywhere, on any device, at any time, to access everything (potentially)”
  • 11. 9 Basic User Experiences Accelerate digital work style4 mega trend to deploy digital & ultra-mobility Cloud Social Big Data/BI Mobility
  • 12. Microsoft IT Scope and Our Workforce 3 The IT environment: 180k+ Users 2,100 LOB apps managed by IT 400 Apps in company portal 40k Managed Windows 10 330k System Center managed devices 45k Personal devices managed by Windows Intune 220k mailboxes on Office 365 270k SharePoint Online sites 65% Private cloud 22% apps migrated to Azure 75% sales force using Dynamics Online 7 billion Security events collected daily 7.9 million Lync calls each month We are multi-generational… 40% Boomers 40% Gen X’ers 20% Millennials … and connected 1.2M devices hit the Microsoft network 150k devices sync via Exchange Active Sync 90k Yams past 7 days 15k iOS 10k Macs 12k Android global… 120k+ Employees… in 119 Countries Across 717 sites with ~60k non-U.S. Employees
  • 13. August 27, 2010 | Page 13 Microsoft IT : Cloud migration update
  • 14. elasticity mutualisation consolidation budget reduction budget • Consumerisation of IT and Ultra-Mobility scenarios • MSIT as service broker using external SaaS solutions
  • 15. Enterprise Architecture Microsoft IT Hybrid Cloud Management Capability(CMP) On-Premise Off-Premise Virtual Current: ~62% Goal: ~95% Physical Current: ~38% Goal: ~5% Today Tomorrow Operational Costs Connectivity Cloud Innovation Program Migration Key aspects Traditional IT Microsoft IT’s cloud strategy is Hybrid Cloud Public Cloud Private Cloud Cloud SaaS Strategy Move commoditized processes to SaaS as required capabilities are met. Cloud PaaS Strategy Move Microsoft specific processes to PaaS as investments allow. Cloud IaaS Strategy Move the rest to Azure IaaS or Private cloud. Vision: all of Microsoft runs in the cloud
  • 16. 0 5000 10000 15000 20000 25000 # servers 2007 2017 20182013 2014 2015 20162011 20122009 20102008 Microsoft IT Infrastructure Evolution Physical Servers VM in Public CloudVMs in Private CloudVMs
  • 18. Microsoft IT and SaaS Providing communication, productivity, and collaboration everywhere
  • 19. Microsoft IT and PaaS/IaaS Building next-generation apps and quickly migrating existing apps
  • 21. Potential Savings 32% 53% 20% Addressable Spend 55% of Overall MSIT Budget Support Application Development and Maintenance Hardware, Hosting & SW Licenses
  • 23. TechnologyPlacePeople New World of Work – Digital Workspace
  • 24. Enterprise Social Presence Information Enterprise Search Online Services Print without Pain (if we still need to print … :-) “E-Mail und Shares are not sufficient!”
  • 28. MSIT as a Startup – Garage mode NewWorldofWork:Wherearemycolleagues ? • Flick right once to the Find People screen • Find People displays the list of your favorite contacts • The last connected location and time will be displayed under the contact’s name if they are checked in • Click on the button to see where that location is on the map marked as
  • 30. PartnersCustomersProspects Sales ServiceMarketing HRR&DOperations Organizational silos Disconnected employee engagement Connected enterprise Connected employee engagement  ? ? ? ?
  • 31. “Social Enterprise is implemented 80% through organization culture and 20% through technology.” - Gartner, September 2012 TechCulture
  • 33. Focus on Users Productivity & Mobility
  • 37. © 2015 Microsoft Corporation. All rights reserved. tech days• 2015 #mstechdays techdays.microsoft.fr