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Cloud without Compromise

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Arrow ECS UK
Arrow ECS UK

The document discusses IBM's cloud portfolio and capabilities, including strategies for using software-as-a-service (SaaS) solutions. It notes IBM's end-to-end cloud portfolio includes over 100 SaaS offerings as part of IBM SmartCloud capabilities. The document promotes IBM's cloud solutions as helping organizations innovate, collaborate more effectively, and drive business transformation through cloud-based analytics, commerce, and other applications.

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Cloud without Compromise Cloud as a Growth Engine for a Smarter Enterprise Tap into….IBM SaaS Solutions Doug Clark @cloudstuff Cloud Leader IBM United Kingdom and Ireland © 2013 IBM Corporation
What is driving IT demand? Advanced Predictive Analytics Cyber Security Infrastructure Optimization – Cloud Computing 2 Explosion of Mobile Devices Business Optimization + Big Data Real-time Sensor Data Growth of Social Media © 2013 IBM Corporation
Technology is the driving force shaping the future CEO Studies 2004–2013 2004 2006 2008 2010 2012 2013 1 1 1 1 1 1 Technology factors 2 2 2 2 2 2 Market factors 3 3 3 3 3 3 Macro-economic factors 4 4 4 4 4 4 People skills 5 5 5 5 5 5 Regulatory concerns 6 6 6 6 6 6 Socio-economic factors 7 7 7 7 7 7 Globalization 8 8 8 8 8 8 Environmental issues 9 9 9 9 9 9 Geopolitical factors Strategic reinvention Better decisions Deeper collaboration 136% are more likely to use cloud to 170% more likely to use analytics extensively via cloud to derive insights 79% more likely to rely on cloud to locate reinvent customer relationships 3 and leverage expertise in the ecosystem © 2013 IBM Corporation
IBM has an unmatched set of cloud capabilities IBM Cloud IBM’s end-to-end cloud portfolio Think It. Build It. Tap into It. Strategize how to use cloud to drive savings and revenue growth. Build and run your private or hybrid cloud. Utilize cloud services delivered from IBM’s SmartCloud Restless reinvention Analytics everywhere A dynamic hybrid cloud strategy 4 © 2013 IBM Corporation
IBM Cloud Think it. Build it. Tap into it. Smarter Commerce Enabling business transformation Business Process as a Service Business Process Solutions Application Application Application Application Application Smarter Analytics Smarter Cities Smarter Workforce Marketplace of high value consumable business applications Watson solutions Software as a Service External Ecosystem Industry Collaboration Human Resources Big Data & Analytics Commerce Marketing Software solutions Composable and integrated application development platform Built using open standards Platform as a Service Development Big Data & Analytics Security Integration Mobile Social Traditional Workloads SOFTLAYER Enterprise class, optimized infrastructure Built using open standards Infrastructure as a Service Compute Middleware solutions IBM SmartCloud Enterprise + Storage Networking Infrastructure solutions Public. Private. Dynamic Hybrid. 5 © 2013 IBM Corporation
IBM Cloud: Think it. Build it. Tap into it. Think it. Build it. Tap into it. Smarter Commerce Enabling business transformation Business Process as a Service Business Process Solutions Smarter Analytics Application Application Application Application Application Smarter Cities Smarter Workforce Marketplace of high value consumable business applications Watson solutions Software as a Service External Ecosystem Industry Collaboration Human Resources Big Data & Analytics Commerce Marketing Software solutions Composable and integrated application development platform Built using open standards Platform as a Service Development Big Data & Analytics Middleware solutions Security Integration Mobile Social Traditional Workloads SOFTLAYER Enterprise class, optimized infrastructure Built using open standards Infrastructure as a Service Compute IBM SmartCloud Enterprise + Storage Networking Infrastructure solutions Public. Private. Dynamic Hybrid. 6 © 2013 IBM Corporation
IBM acquisitions Think it. Build it. Tap into it. Smarter Commerce Smarter Analytics Business Process as a Service Smarter Cities Smarter Workforce Watson solutions Software as a Service Software solutions Middleware solutions Platform as a Service SOFTLAYER IBM SmartCloud Enterprise + Infrastructure as a Service Infrastructure solutions Public. Private. Dynamic Hybrid. 7 © 2013 IBM Corporation
IBM Cloud: Think it. Build it. Tap into it. The IBM Cloud portfolio includes 100+ SaaS offerings as part of the IBM SmartCloud “as-a-service” capabilities IBM Cloud IBM’s end-to-end cloud portfolio Think It. Build It. Tap into It. Strategize how to use cloud to drive savings and revenue growth. Build and run your private or hybrid cloud. Utilize cloud services delivered from IBM’s SmartCloud Restless reinvention Analytics everywhere A dynamic hybrid cloud strategy 8 © 2013 IBM Corporation
IBM Cloud: Think it. Build it. Tap into it. Cloud is revolutionizing how both IT and line-of-business executives consider and consume IT 80% of new IT investments will directly involve LOB executives by 2016 70% CFOs of IT budgets are spent on operations and maintenance (IDC) Alone authorized 26% of all IT investments during the past year (Gartner) 6 out of 10 organizations overspend on IT without improving IT services (Gartner) 9 CMOs will control more IT buying decisions in 2017 than the CIO (Gartner) © 2013 IBM Corporation
IBM Cloud: Think it. Build it. Tap into it. Software-as-a-Service is no longer only about economics -- it is about innovation Lower upfront costs and variable pricing 10 IT flexibility and scalability Better service and complete solutions Agility and rapid time to value More innovation and productivity New business models © 2013 IBM Corporation
IBM Cloud: Think it. Build it. Tap into it. SaaS and BPaaS directly serve the needs of the business leader and functional departments Chief Human Resource Officers need to find, analyze, Chief Procurement Officers need to strategically manage spend, contracts, & supplier ecosystems. source, acquire & retain the best talent worldwide. General Counsel needs to streamline contract management processes, and strengthen IP. Heads of Customer Care need to build unique service and retention techniques via personalized engagements. Chief Financial Officers need to make more analytical, riskaware decisions supporting revenue, expenses, and other KPIs. VPs of Sales must drive omnichannel B2C sales that integrate across mobile, social, and on-site locations. 11 Chief Marketing Officers must analyze, understand, and engage each customer as an individual across channels. © 2013 IBM Corporation
IBM Cloud: Think it. Build it. Tap into it. Shared IT/LOB strategy encourages a collaborative SaaS buying agenda Collaborative IT Business Needs     Shared vision and execution IT Needs      Innovative solutions Faster time to value Up-to-date capabilities Always available Security Privacy Scalability Agility Governance “Shadow IT” LoB Buyers 12 © 2013 IBM Corporation
IBM Cloud: Think it. Build it. Tap into it. IBM’s portfolio delivers broad and deep business value to help organizations achieve their objectives • • • • E-commerce Customer self-service Public safety Service delivery Deliver Business Analytics at Point of Impact • • • • • Digital marketing optimization Pricing, promotion, product mix analytics Procurement analytics Business insights Intelligent city operations Connect People with Collaborative Business Networks • • • • Employee and partner collaboration Strategic supply management Product planning and development Talent management Accelerate Business Process Innovation 13 © 2013 IBM Corporation
IBM Cloud: Think it. Build it. Tap into it. Through the IBM SmartCloud, clients tap into SaaS suites aligned with a broader Cloud strategy championed by IT SmartCloud for Human Resources SmartCloud for Procurement Contract Management Spend Analysis Strategic Sourcing Talent Management Learning and Certification Employee Onboarding SmartCloud for Social Business Collaboration Suite SmartCloud for Customer Care & Support Engagement Advice Experience Management Client Success SmartCloud for Sales & Commerce SmartCloud for Legal Contract Management Risk Analysis Document Management SmartCloud for IT Operations Service Management Security SmartCloud for City Operations Transportation Planning Water Management Utility Optimization eCommerce Performance Analytics Quote Management SmartCloud for Marketing 14 Demand Generation Campaign Analytics Agency Collaboration © 2013 IBM Corporation
IBM Cloud: Think it. Build it. Tap into it. High Value Applications: Delivered at Scale and Helping Our Clients Transform Their Businesses Today 300,000 global trading entities connected for IBM clients x …accessed daily by 80,000 candidates and more than one million hiring managers 5.5 million daily transactions exchanged via IBM B2B cloud 60,000 users of IBM digital marketing tools send 130 million monthly emails 120 million candidate records on the Kenexa talent management platform… e 180 Million transportation management transactions annually We enable tens of thousands of marketers that support over 4,000 brands to send 333 million emails each month and facilitate over 8 million trade deals negotiated by thousands of users 15 © 2013 IBM Corporation
IBM Cloud: Think it. Build it. Tap into it. Client Success on IBM SmartCloud Solutions Increased clickthrough rate 500% Reduced TCO by 90% Increased loan volume by 34% Reduced onboarding process from days to hours Decreased PO processing time by 75% Predict student drop out with 80% accuracy Lowered costs 33% Grew Ecommerce revenues twentyfold 1 percent improvement to margin 20% faster cycle time for new product introductions Saved $120 million on upgrading the City’s water infrastructure Visibility to 99.9% of truckload shipments 16 © 2013 IBM Corporation
IBM Cloud: Think it. Build it. Tap into it. Why do the world’s leading companies rely on IBM SaaS solutions?   Broad coverage for front office roles with 8 SaaS suites for the c-suite  Deep domain expertise across 18 industries delivered through IBM Global Business Services  Availability in over 50 countries today  Customer-centric value with outcome-based subscription models  Enterprise-grade security standards  Flexible deployment across private, public, and hybrid cloud environments  17 100+ best-in-class solutions Large and expanding global SaaS business partner community © 2013 IBM Corporation
IBM Cloud: Think it. Build it. Tap into it. Find out more about how you can tap into SaaS solutions Ask the fundamental questions: • Are your clients’ organizations achieving the levels of innovation required to compete in today’s environment? • Are your clients able to nimbly put lucrative ideas into action? • Can your clients’ value chain continually reinventing customer relationships? • Are you adapting to market changes as fast as your clients’ competitors? Go to www.ibm.com/SaaS for more information. Doug Clark @cloudstuff Cloud Leader, IBM UK & Ireland doug.clark@uk.ibm.com Tap Into it. Utilize cloud services delivered from IBM SmartCloud. 18 © 2013 IBM Corporation

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Cloud without Compromise

  • 1. Cloud without Compromise Cloud as a Growth Engine for a Smarter Enterprise Tap into….IBM SaaS Solutions Doug Clark @cloudstuff Cloud Leader IBM United Kingdom and Ireland © 2013 IBM Corporation
  • 2. What is driving IT demand? Advanced Predictive Analytics Cyber Security Infrastructure Optimization – Cloud Computing 2 Explosion of Mobile Devices Business Optimization + Big Data Real-time Sensor Data Growth of Social Media © 2013 IBM Corporation
  • 3. Technology is the driving force shaping the future CEO Studies 2004–2013 2004 2006 2008 2010 2012 2013 1 1 1 1 1 1 Technology factors 2 2 2 2 2 2 Market factors 3 3 3 3 3 3 Macro-economic factors 4 4 4 4 4 4 People skills 5 5 5 5 5 5 Regulatory concerns 6 6 6 6 6 6 Socio-economic factors 7 7 7 7 7 7 Globalization 8 8 8 8 8 8 Environmental issues 9 9 9 9 9 9 Geopolitical factors Strategic reinvention Better decisions Deeper collaboration 136% are more likely to use cloud to 170% more likely to use analytics extensively via cloud to derive insights 79% more likely to rely on cloud to locate reinvent customer relationships 3 and leverage expertise in the ecosystem © 2013 IBM Corporation
  • 4. IBM has an unmatched set of cloud capabilities IBM Cloud IBM’s end-to-end cloud portfolio Think It. Build It. Tap into It. Strategize how to use cloud to drive savings and revenue growth. Build and run your private or hybrid cloud. Utilize cloud services delivered from IBM’s SmartCloud Restless reinvention Analytics everywhere A dynamic hybrid cloud strategy 4 © 2013 IBM Corporation
  • 5. IBM Cloud Think it. Build it. Tap into it. Smarter Commerce Enabling business transformation Business Process as a Service Business Process Solutions Application Application Application Application Application Smarter Analytics Smarter Cities Smarter Workforce Marketplace of high value consumable business applications Watson solutions Software as a Service External Ecosystem Industry Collaboration Human Resources Big Data & Analytics Commerce Marketing Software solutions Composable and integrated application development platform Built using open standards Platform as a Service Development Big Data & Analytics Security Integration Mobile Social Traditional Workloads SOFTLAYER Enterprise class, optimized infrastructure Built using open standards Infrastructure as a Service Compute Middleware solutions IBM SmartCloud Enterprise + Storage Networking Infrastructure solutions Public. Private. Dynamic Hybrid. 5 © 2013 IBM Corporation
  • 6. IBM Cloud: Think it. Build it. Tap into it. Think it. Build it. Tap into it. Smarter Commerce Enabling business transformation Business Process as a Service Business Process Solutions Smarter Analytics Application Application Application Application Application Smarter Cities Smarter Workforce Marketplace of high value consumable business applications Watson solutions Software as a Service External Ecosystem Industry Collaboration Human Resources Big Data & Analytics Commerce Marketing Software solutions Composable and integrated application development platform Built using open standards Platform as a Service Development Big Data & Analytics Middleware solutions Security Integration Mobile Social Traditional Workloads SOFTLAYER Enterprise class, optimized infrastructure Built using open standards Infrastructure as a Service Compute IBM SmartCloud Enterprise + Storage Networking Infrastructure solutions Public. Private. Dynamic Hybrid. 6 © 2013 IBM Corporation
  • 7. IBM acquisitions Think it. Build it. Tap into it. Smarter Commerce Smarter Analytics Business Process as a Service Smarter Cities Smarter Workforce Watson solutions Software as a Service Software solutions Middleware solutions Platform as a Service SOFTLAYER IBM SmartCloud Enterprise + Infrastructure as a Service Infrastructure solutions Public. Private. Dynamic Hybrid. 7 © 2013 IBM Corporation
  • 8. IBM Cloud: Think it. Build it. Tap into it. The IBM Cloud portfolio includes 100+ SaaS offerings as part of the IBM SmartCloud “as-a-service” capabilities IBM Cloud IBM’s end-to-end cloud portfolio Think It. Build It. Tap into It. Strategize how to use cloud to drive savings and revenue growth. Build and run your private or hybrid cloud. Utilize cloud services delivered from IBM’s SmartCloud Restless reinvention Analytics everywhere A dynamic hybrid cloud strategy 8 © 2013 IBM Corporation
  • 9. IBM Cloud: Think it. Build it. Tap into it. Cloud is revolutionizing how both IT and line-of-business executives consider and consume IT 80% of new IT investments will directly involve LOB executives by 2016 70% CFOs of IT budgets are spent on operations and maintenance (IDC) Alone authorized 26% of all IT investments during the past year (Gartner) 6 out of 10 organizations overspend on IT without improving IT services (Gartner) 9 CMOs will control more IT buying decisions in 2017 than the CIO (Gartner) © 2013 IBM Corporation
  • 10. IBM Cloud: Think it. Build it. Tap into it. Software-as-a-Service is no longer only about economics -- it is about innovation Lower upfront costs and variable pricing 10 IT flexibility and scalability Better service and complete solutions Agility and rapid time to value More innovation and productivity New business models © 2013 IBM Corporation
  • 11. IBM Cloud: Think it. Build it. Tap into it. SaaS and BPaaS directly serve the needs of the business leader and functional departments Chief Human Resource Officers need to find, analyze, Chief Procurement Officers need to strategically manage spend, contracts, & supplier ecosystems. source, acquire & retain the best talent worldwide. General Counsel needs to streamline contract management processes, and strengthen IP. Heads of Customer Care need to build unique service and retention techniques via personalized engagements. Chief Financial Officers need to make more analytical, riskaware decisions supporting revenue, expenses, and other KPIs. VPs of Sales must drive omnichannel B2C sales that integrate across mobile, social, and on-site locations. 11 Chief Marketing Officers must analyze, understand, and engage each customer as an individual across channels. © 2013 IBM Corporation
  • 12. IBM Cloud: Think it. Build it. Tap into it. Shared IT/LOB strategy encourages a collaborative SaaS buying agenda Collaborative IT Business Needs     Shared vision and execution IT Needs      Innovative solutions Faster time to value Up-to-date capabilities Always available Security Privacy Scalability Agility Governance “Shadow IT” LoB Buyers 12 © 2013 IBM Corporation
  • 13. IBM Cloud: Think it. Build it. Tap into it. IBM’s portfolio delivers broad and deep business value to help organizations achieve their objectives • • • • E-commerce Customer self-service Public safety Service delivery Deliver Business Analytics at Point of Impact • • • • • Digital marketing optimization Pricing, promotion, product mix analytics Procurement analytics Business insights Intelligent city operations Connect People with Collaborative Business Networks • • • • Employee and partner collaboration Strategic supply management Product planning and development Talent management Accelerate Business Process Innovation 13 © 2013 IBM Corporation
  • 14. IBM Cloud: Think it. Build it. Tap into it. Through the IBM SmartCloud, clients tap into SaaS suites aligned with a broader Cloud strategy championed by IT SmartCloud for Human Resources SmartCloud for Procurement Contract Management Spend Analysis Strategic Sourcing Talent Management Learning and Certification Employee Onboarding SmartCloud for Social Business Collaboration Suite SmartCloud for Customer Care & Support Engagement Advice Experience Management Client Success SmartCloud for Sales & Commerce SmartCloud for Legal Contract Management Risk Analysis Document Management SmartCloud for IT Operations Service Management Security SmartCloud for City Operations Transportation Planning Water Management Utility Optimization eCommerce Performance Analytics Quote Management SmartCloud for Marketing 14 Demand Generation Campaign Analytics Agency Collaboration © 2013 IBM Corporation
  • 15. IBM Cloud: Think it. Build it. Tap into it. High Value Applications: Delivered at Scale and Helping Our Clients Transform Their Businesses Today 300,000 global trading entities connected for IBM clients x …accessed daily by 80,000 candidates and more than one million hiring managers 5.5 million daily transactions exchanged via IBM B2B cloud 60,000 users of IBM digital marketing tools send 130 million monthly emails 120 million candidate records on the Kenexa talent management platform… e 180 Million transportation management transactions annually We enable tens of thousands of marketers that support over 4,000 brands to send 333 million emails each month and facilitate over 8 million trade deals negotiated by thousands of users 15 © 2013 IBM Corporation
  • 16. IBM Cloud: Think it. Build it. Tap into it. Client Success on IBM SmartCloud Solutions Increased clickthrough rate 500% Reduced TCO by 90% Increased loan volume by 34% Reduced onboarding process from days to hours Decreased PO processing time by 75% Predict student drop out with 80% accuracy Lowered costs 33% Grew Ecommerce revenues twentyfold 1 percent improvement to margin 20% faster cycle time for new product introductions Saved $120 million on upgrading the City’s water infrastructure Visibility to 99.9% of truckload shipments 16 © 2013 IBM Corporation
  • 17. IBM Cloud: Think it. Build it. Tap into it. Why do the world’s leading companies rely on IBM SaaS solutions?   Broad coverage for front office roles with 8 SaaS suites for the c-suite  Deep domain expertise across 18 industries delivered through IBM Global Business Services  Availability in over 50 countries today  Customer-centric value with outcome-based subscription models  Enterprise-grade security standards  Flexible deployment across private, public, and hybrid cloud environments  17 100+ best-in-class solutions Large and expanding global SaaS business partner community © 2013 IBM Corporation
  • 18. IBM Cloud: Think it. Build it. Tap into it. Find out more about how you can tap into SaaS solutions Ask the fundamental questions: • Are your clients’ organizations achieving the levels of innovation required to compete in today’s environment? • Are your clients able to nimbly put lucrative ideas into action? • Can your clients’ value chain continually reinventing customer relationships? • Are you adapting to market changes as fast as your clients’ competitors? Go to www.ibm.com/SaaS for more information. Doug Clark @cloudstuff Cloud Leader, IBM UK & Ireland doug.clark@uk.ibm.com Tap Into it. Utilize cloud services delivered from IBM SmartCloud. 18 © 2013 IBM Corporation