How to optimize your website for mobile devices and multiple browsers
- 2. • 3rd party monitoring
• Instant alerts
• Peace of mind
• More complex
• Ever expanding technology
• More ways to fail
The contemporary
website
External website
monitoring to the rescue
• Multi-browser monitoring
• Mobile monitoring
The proactive approach
- 3. Websites are more complex and have
more technology than ever.
Mobile phones now make up
50% of users on most sites
Many moving parts: more
opportunity for failures
Multiple browsers and
versions of browsers
Third party products, CDNs,
analytics, social media, hosting
- 4. Versatility
• How well does your website run in different browsers and their
different versions?
• How does your website work on different mobile devices and
screen sizes?
Availability and performance
• Is poor performance causing reduced traffic and engagement?
• Is your website's poor performance reducing your relevancy while
driving customers to your competitors?
User experience
• Are my end users affected by poor web application
performance?
• How do you know your true end user experience on your
website?
• Is your companies reputation being negatively affected by a poor
performing website?
• Do you want to get more traffic and visitors to your website?
• Is your website helping you stay relevant and ahead of your
competitors?
Problem
Statements.
- 5. Importance of
your website
running
perfectly.
“If any page on your website takes more than 1.5-2 seconds to
render, you will lose a significant number of visitors.”
“Poor performance of e-commerce websites in Microsoft Bing
decreases revenue by up to 4.3%”
“If any page on your website takes more than 1.5 to 2 seconds to
render, you lose a significant number of visitors.”
“40% of users will abandon a site if the page load time is over three
seconds.”
- 6. The impact
of poor
performance.
• Lost reputation - Online
affects offline too
• Failure to collect new leads
• Loss of sales for revenue
generating and ecommerce
sites
• Negative effect on search
engine page rank
• Lose user registrations and
leads
• Your website might be causing
you to lose business to your
competitors
- 7. This is Uptrends.
Uptrends provides 25,000 users with the
ability to monitor uptime and true end user
experience on their websites. We’ve been
doing that since 2007.
We have two offices in the United States, as well as offices
in The Netherlands, Germany and France.
Since 2007
25,000 users
- 8. Transaction
Monitoring
Replicate your user’s
shopping experiences and
multi-step processes.
Full Page Check
Monitoring
Verify your website’s
performance at the page
element level.
Multi Browser
Monitoring
Native in IE and Chrome. Know
your true end user experience!
Mobile Website
Monitoring
50% of all visitors visit sites
using a smartphone.
- 9. Possible uptime threats.
• Your hosting / cloud provider goes down
• Your provider or website is attacked
• Your credit card transaction in step 3 of your
shopping cart goes down
• The login to your customer portal stops
functioning
• Your database server crashes
• Website load times increase unexpectedly
With Uptrends you are the first to know
– not your customers!
Do you know
if your website
is up and
operational?
- 10. Monitor your website from
where your users are located.
We have one of the biggest checkpoint networks in the industry: 158 checkpoints (and counting).
- 12. • E-mail
• SMS/text messages
• Voice/phone alerts
• Push notifications
• Integrations with Slack and PagerDuty
• Free Mobile Apps for Android, iPhone and Windows Phone
Many ways to get alerted.
- 14. “We were able to
improve our website
load speed by
almost 5 seconds.”
—Jason Weiler, All-Wall President
- 17. • Monitoring your websites externally – outside
your firewall
• Inspect the health of your website vs. not
knowing if your site has problems
• Know about errors and problems on your website
before your customers
• Make sure that your website is supporting a
positive company reputation
• Stay ahead of your competition with the best
website in your market
• Be confident and constantly monitor how your
site runs in multiple browsers and mobile devices
Let Uptrends help you get in shape for the holidays.
- 18. 10 pre-holiday season tips
Now:
1. Choose the right hosting provider; consider dedicated hosting in multiple locations
2. Use the waterfall report to improve your websites and locate slow third party elements
(remove/optimize), images or code (compress!)
3. Set up transactions on critical parts of your web application
4. Enable mobile monitoring to ensure your site is mobile friendly
5. Make sure the right people get alerted when issues occur
6. Create a Public Status Page to inform your customers of any outages
During:
7. Monitor and identify slow load times or web application errors using waterfalls and screenshots
8. When issues do occur, respond quickly to customer concerns and be transparent
After:
9. Analyze and learn!
10. Embrace continuous optimizations – keep monitoring
- 19. We offer a free 30-day trial.
Please go to www.uptrends.com/signup to learn how
Uptrends can help you proactively improve your website.
- 20. Question and answer time!
Please type your questions into the GoToMeeting box on the right hand of the screen.
Fred B. Dilkes
www.Uptrends.com
Fred@Uptrends.com
561-997-4194
Editor's Notes
- Bullet 4: http://www.findwhitepapers.com/content24798