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gobernamos.com meloda.org@aabella@aabella
¿Cómo estamos trabajando para mejorar la vida en
nuestras ciudades?
How we are working to improve life in our cities?
Alberto Abella @aabella
gobernamos.com meloda.org@aabella@aabella
Thanks
Organisers
Audience
If we talk about future we have to talk about him
gobernamos.com meloda.org@aabella@aabella
Thanks
Isaac Asímov
To him
gobernamos.com meloda.org@aabella@aabella
¿Cómo estamos trabajando para mejorar
la vida en nuestras ciudades?
How are we working to improve life in our
cities?
gobernamos.com meloda.org@aabella@aabella
Ayer. Súbditos de la ciudad
Yesterday. Subjects of the city
Comunicación unidireccional
One-way communication
CCColleen Galvin
gobernamos.com meloda.org@aabella@aabella
Hoy. Ciudadanos de la ciudad
Today. Citizens of the city
Comunicación bidireccional parcial
Partially duplex communication
CC Yoann JEZEQUEL
CCTavis Ford
gobernamos.com meloda.org@aabella@aabella
Mañana. Socios de la ciudad
Tomorrow. Partners of the city
Comunicación bidireccional total
Full duplex communication
CC Sam Howzit
CCDFID (UK)
gobernamos.com meloda.org@aabella@aabella
Quality of life
CITY SERVICES QUALITY OF LIFE
Education Energy Civic Engagement
Finance Recreation Culture
Fire Emergency Response Economy
Governance Health Environment
Safety Solid Waste Shelter
Transportation Urban Planning Social Equity
Waste Water Water Technology and Innovation
ISO 37120:2014. Sustainable development of communities --
Indicators for city services and quality of life
gobernamos.com meloda.org@aabella@aabella
Are we living the future?
Vivimos en el futuro?
Can cities improve our life by themselves?
Rephrasing it…
How many taxes are you willing to pay?
gobernamos.com meloda.org@aabella@aabella
Cities are digital Ecosystems
Survey. How many has NOT a mobile here?
Encuesta. ¿Quien NO tiene un móvil aquí?
gobernamos.com meloda.org@aabella@aabella
p.e. 2.5M video cámaras and sensors
i.e. 2.5M video cameras and sensors
Afortunadamente independientes de los gestores de la ciudad
Fortunately not under cities managers' power
Solo Madrid capital
Only Madrid city
gobernamos.com meloda.org@aabella@aabella
Gestionar ciudades del siglo XXI con
estructuras del siglo XX
Managing XXI century cities with structures of
the XX
gobernamos.com meloda.org@aabella@aabella
Source : Kogan 2014
13
Implicación ciudadana factor clave exito Smart city
Citizen engagement key success factor Smart city
gobernamos.com meloda.org@aabella@aabella
Cities are digital Ecosystems
Ciudades como ecosistemas digitales
Smart City Ecosystem Society
External
digital assets
SC Digital
assets
SC Data demand
Fixed data
Services
delivered
Services demand
Added value
processes
Source: Abella, Ortiz-de-Urbina and De Pablos (2015)
gobernamos.com meloda.org@aabella@aabella
Citizen Experience
SERVICE
experience
Innovation
Save
Time
Trust
Stage impact on
attribute
Channel impact on
attribute
TOUCHPOINTS
Office Call Center … ATM
Discover Brand
Use of services
Discover Brand
…. … … … …
Finishing
LIFECYCLE
PHASE
Driver 1
(x %)
Driver 3
(z %)
Driver 2
(y %)
Driver 4
(t %)
Driver 5
(a %)
Driver 6
(b %)
Attribute
Driver For every attribute of experience
gobernamos.com meloda.org@aabella@aabella
1 OGOV Active Passive
2 Goals Service’s improvement
Having lots of people in well
designed sites
3 Participants Representative citizens’ sample Those willing to participate
4 Info. Release Actual demand and use
Authorities’ interests and
availability
5 Timeliness ASAP Once reviewed
6 Applications Ecosystem of developers Own development
7 Participation Commitment to answer Just open
8 Training In place No (just principles)
Breaking Set (Adding new ideas)Open government passive vs active
Source: Abella, Ortiz-de-Urbina and De Pablos (2015)
gobernamos.com meloda.org@aabella@aabella
Smart city Ecosystem
Barcelona:
●
100.000 to 500.000 downloads
●
Based on data released by Barcelona Smart city
●
Successful competitor (single developer)
Barcelona:
●
100.000 to 500.000 downloads
●
Based on data released by Barcelona Smart city
●
Successful competitor (single developer)
Eduard Ereza
gobernamos.com meloda.org@aabella@aabella
Smart city Ecosystem
Bikecityguide:
●
Based on data released by Several EU city
●
Successful competitor (two developers)
Bikecityguide:
●
Based on data released by Several EU city
●
Successful competitor (two developers)
BikeCityGuide
Winner 2013
This app was created by two former bike couriers; it guides cyclists on bike friendly routes with less
traffic for a safe and easy bike ride, point to point routing is available offline. The app also
recommends tours connecting points of interest in the city. There are already packages for more than
thirty European cities and new cities are constantly being added. There is a voting page online, which
encourages users to vote for the next city they want the app to cover.
Website: www.bikecityguide.org
Download: https://play.google.com/store/apps/details?id=org.bikecityguide
http://www.appsforeurope.eu/article/bikecityguide
gobernamos.com meloda.org@aabella@aabella
Smart city Ecosystem
GoOV:
●
Based on data released by Amsterdam city
●
Successful competitor (two developers)
GoOV:
●
Based on data released by Amsterdam city
●
Successful competitor (two developers)
GoOV
Winner 2014
GoOV enables people with mental disabilities or dementia to travel safely by public transport; GoOV
constantly monitors progress to ensure a safe and timely arrival at their destination. GoOV is an app on a
smartphone that communicates with several open databases for public transport, GPS, Google maps.
If a pre-set destination is chosen, GoOV provides ‘the best’ route, based on pre-set personal preferences
programmed in the portal. When the travelers starts GoOV, the call center ‘sees’ and supports him actively
or passively, based on the information provided by the app. The caretaker can also ‘see’ the traveler in their
portal.
Website: www.go-ov.nl
Download: - http://www.appsforeurope.eu/article/goov
gobernamos.com meloda.org@aabella@aabella
Smart city Ecosystem
ikingloop:
●
Based on data released by Amsterdam city
●
Successful competitor (two developers)
ikingloop:
●
Based on data released by Amsterdam city
●
Successful competitor (two developers)
This app allows users to dispose of unwanted items in three easy steps: take a photo, select the item
category & condition and then share. iKringloop shares the item with neighbours, thrift stores,
municipalities and collection agencies. The app can be used to find buyback programmes from
participating retailers that accept materials like toys, clothing, textile or phones. iKringloop already
have a partnership with the city of Amsterdam.
“iKringloop has the potential to be an application that makes a difference. It is helpful on the human
scale as well as in terms of promoting resource economy.”- Tom Demeyer - Waag Society
Website: http://www.ikringloop.nl
http://www.appsforeurope.eu/article/ikringloop
iKringloop
Participant 2013
gobernamos.com meloda.org@aabella@aabella
Smart city Ecosystem
Plume labs:
●
Based on data released by cities around the globe
●
Starting 2 people.
Plume labs:
●
Based on data released by cities around the globe
●
Starting 2 people.
Plume Labs helps citizens beat urban air pollution. With real-time tracking of pollutant levels in 50+ cities and
an hourly forecast over the next 24h, our Plume Air Report app provides users with personalized
recommendations to avoid excessive exposure to air pollution, a major health concern in the EU and around the
world. We leverage open environmental data and machine learning to improve urban lives — and make our
cities breathable again!
Website: http://www.plumelabs.com
http://www.appsforeurope.eu/article/plume-air-report
Plume Labs
Participant 2014
gobernamos.com meloda.org@aabella@aabella
Alberto Abella
Activismo: Open Knowledge Foundation Spain
Academia: Universidad Rey Juan Carlos
Sociedad información : AMETIC
Sector Privado: Brain Trust
Activismo: Open Knowledge Foundation Spain
Academia: Universidad Rey Juan Carlos
Sociedad información : AMETIC
Sector Privado: Brain Trust
Contacto: @aabella
aabella@braintrust-cs.com
alberto.abella@urjc.es

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How are we working to improve life in our cities?

  • 1. gobernamos.com meloda.org@aabella@aabella ¿Cómo estamos trabajando para mejorar la vida en nuestras ciudades? How we are working to improve life in our cities? Alberto Abella @aabella
  • 4. gobernamos.com meloda.org@aabella@aabella ¿Cómo estamos trabajando para mejorar la vida en nuestras ciudades? How are we working to improve life in our cities?
  • 5. gobernamos.com meloda.org@aabella@aabella Ayer. Súbditos de la ciudad Yesterday. Subjects of the city Comunicación unidireccional One-way communication CCColleen Galvin
  • 6. gobernamos.com meloda.org@aabella@aabella Hoy. Ciudadanos de la ciudad Today. Citizens of the city Comunicación bidireccional parcial Partially duplex communication CC Yoann JEZEQUEL CCTavis Ford
  • 7. gobernamos.com meloda.org@aabella@aabella Mañana. Socios de la ciudad Tomorrow. Partners of the city Comunicación bidireccional total Full duplex communication CC Sam Howzit CCDFID (UK)
  • 8. gobernamos.com meloda.org@aabella@aabella Quality of life CITY SERVICES QUALITY OF LIFE Education Energy Civic Engagement Finance Recreation Culture Fire Emergency Response Economy Governance Health Environment Safety Solid Waste Shelter Transportation Urban Planning Social Equity Waste Water Water Technology and Innovation ISO 37120:2014. Sustainable development of communities -- Indicators for city services and quality of life
  • 9. gobernamos.com meloda.org@aabella@aabella Are we living the future? Vivimos en el futuro? Can cities improve our life by themselves? Rephrasing it… How many taxes are you willing to pay?
  • 10. gobernamos.com meloda.org@aabella@aabella Cities are digital Ecosystems Survey. How many has NOT a mobile here? Encuesta. ¿Quien NO tiene un móvil aquí?
  • 11. gobernamos.com meloda.org@aabella@aabella p.e. 2.5M video cámaras and sensors i.e. 2.5M video cameras and sensors Afortunadamente independientes de los gestores de la ciudad Fortunately not under cities managers' power Solo Madrid capital Only Madrid city
  • 12. gobernamos.com meloda.org@aabella@aabella Gestionar ciudades del siglo XXI con estructuras del siglo XX Managing XXI century cities with structures of the XX
  • 13. gobernamos.com meloda.org@aabella@aabella Source : Kogan 2014 13 Implicación ciudadana factor clave exito Smart city Citizen engagement key success factor Smart city
  • 14. gobernamos.com meloda.org@aabella@aabella Cities are digital Ecosystems Ciudades como ecosistemas digitales Smart City Ecosystem Society External digital assets SC Digital assets SC Data demand Fixed data Services delivered Services demand Added value processes Source: Abella, Ortiz-de-Urbina and De Pablos (2015)
  • 15. gobernamos.com meloda.org@aabella@aabella Citizen Experience SERVICE experience Innovation Save Time Trust Stage impact on attribute Channel impact on attribute TOUCHPOINTS Office Call Center … ATM Discover Brand Use of services Discover Brand …. … … … … Finishing LIFECYCLE PHASE Driver 1 (x %) Driver 3 (z %) Driver 2 (y %) Driver 4 (t %) Driver 5 (a %) Driver 6 (b %) Attribute Driver For every attribute of experience
  • 16. gobernamos.com meloda.org@aabella@aabella 1 OGOV Active Passive 2 Goals Service’s improvement Having lots of people in well designed sites 3 Participants Representative citizens’ sample Those willing to participate 4 Info. Release Actual demand and use Authorities’ interests and availability 5 Timeliness ASAP Once reviewed 6 Applications Ecosystem of developers Own development 7 Participation Commitment to answer Just open 8 Training In place No (just principles) Breaking Set (Adding new ideas)Open government passive vs active Source: Abella, Ortiz-de-Urbina and De Pablos (2015)
  • 17. gobernamos.com meloda.org@aabella@aabella Smart city Ecosystem Barcelona: ● 100.000 to 500.000 downloads ● Based on data released by Barcelona Smart city ● Successful competitor (single developer) Barcelona: ● 100.000 to 500.000 downloads ● Based on data released by Barcelona Smart city ● Successful competitor (single developer) Eduard Ereza
  • 18. gobernamos.com meloda.org@aabella@aabella Smart city Ecosystem Bikecityguide: ● Based on data released by Several EU city ● Successful competitor (two developers) Bikecityguide: ● Based on data released by Several EU city ● Successful competitor (two developers) BikeCityGuide Winner 2013 This app was created by two former bike couriers; it guides cyclists on bike friendly routes with less traffic for a safe and easy bike ride, point to point routing is available offline. The app also recommends tours connecting points of interest in the city. There are already packages for more than thirty European cities and new cities are constantly being added. There is a voting page online, which encourages users to vote for the next city they want the app to cover. Website: www.bikecityguide.org Download: https://play.google.com/store/apps/details?id=org.bikecityguide http://www.appsforeurope.eu/article/bikecityguide
  • 19. gobernamos.com meloda.org@aabella@aabella Smart city Ecosystem GoOV: ● Based on data released by Amsterdam city ● Successful competitor (two developers) GoOV: ● Based on data released by Amsterdam city ● Successful competitor (two developers) GoOV Winner 2014 GoOV enables people with mental disabilities or dementia to travel safely by public transport; GoOV constantly monitors progress to ensure a safe and timely arrival at their destination. GoOV is an app on a smartphone that communicates with several open databases for public transport, GPS, Google maps. If a pre-set destination is chosen, GoOV provides ‘the best’ route, based on pre-set personal preferences programmed in the portal. When the travelers starts GoOV, the call center ‘sees’ and supports him actively or passively, based on the information provided by the app. The caretaker can also ‘see’ the traveler in their portal. Website: www.go-ov.nl Download: - http://www.appsforeurope.eu/article/goov
  • 20. gobernamos.com meloda.org@aabella@aabella Smart city Ecosystem ikingloop: ● Based on data released by Amsterdam city ● Successful competitor (two developers) ikingloop: ● Based on data released by Amsterdam city ● Successful competitor (two developers) This app allows users to dispose of unwanted items in three easy steps: take a photo, select the item category & condition and then share. iKringloop shares the item with neighbours, thrift stores, municipalities and collection agencies. The app can be used to find buyback programmes from participating retailers that accept materials like toys, clothing, textile or phones. iKringloop already have a partnership with the city of Amsterdam. “iKringloop has the potential to be an application that makes a difference. It is helpful on the human scale as well as in terms of promoting resource economy.”- Tom Demeyer - Waag Society Website: http://www.ikringloop.nl http://www.appsforeurope.eu/article/ikringloop iKringloop Participant 2013
  • 21. gobernamos.com meloda.org@aabella@aabella Smart city Ecosystem Plume labs: ● Based on data released by cities around the globe ● Starting 2 people. Plume labs: ● Based on data released by cities around the globe ● Starting 2 people. Plume Labs helps citizens beat urban air pollution. With real-time tracking of pollutant levels in 50+ cities and an hourly forecast over the next 24h, our Plume Air Report app provides users with personalized recommendations to avoid excessive exposure to air pollution, a major health concern in the EU and around the world. We leverage open environmental data and machine learning to improve urban lives — and make our cities breathable again! Website: http://www.plumelabs.com http://www.appsforeurope.eu/article/plume-air-report Plume Labs Participant 2014
  • 22. gobernamos.com meloda.org@aabella@aabella Alberto Abella Activismo: Open Knowledge Foundation Spain Academia: Universidad Rey Juan Carlos Sociedad información : AMETIC Sector Privado: Brain Trust Activismo: Open Knowledge Foundation Spain Academia: Universidad Rey Juan Carlos Sociedad información : AMETIC Sector Privado: Brain Trust Contacto: @aabella aabella@braintrust-cs.com alberto.abella@urjc.es