SlideShare a Scribd company logo
How are brands successfully differentiated?
Competitive advantage is a company’s ability to perform
in ways that competitors cannot or will not match
How are brands successfully differentiated?
How are brands successfully differentiated?
Employee Differentiation
Acquire better- trained employees
who provide superior customer service
Channel Differentiation
Design more effective and efficient
distribution channels more
Make buying the product more easier, enjoyable and rewarding
Eurochamp
Image Differentiation
Craft powerful, compelling images that
appeal to social and psychological needs of
the consumers
Service Differentiation
Design a better and faster delivery
system that provides more effective and
efficient solutions to consumers
Emotional Branding
Brand Positioning should also contain an
Emotional component
Appeal both to head and heart
of the customers
Mederma associated with self-esteem
of women
Evoke trust, affection and strong loyalty
Become lovemakers by achieving
 Sensuality
 Mystery
 Intimacy
Check if your brand has
Strong people-focused corporate culture
A distinctive communication style and philosophy
A compelling emotional hook
Recap
 Competitive advantage
 Means of differentiation
 Emotional Branding
Created by
A.Kruthika
Indian School of Mines, Dhanbad
During an internship with
Prof. Sameer Mathur,
IIM Lucknow.
www.IIMInternship.com

More Related Content

How are brands successfully differentiated?