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Health EverywareMaking Mobile BeautifulHIMSS Usability WorkgroupJuhan Sonin3.Feb.09
Health Everyware
Health Everyware
Health Everyware
Health Everyware
Health Everyware
Health Everyware
Ouch.
We need a simple set of design best practices that … takes a system approach to design…. accelerates good software behavior and interface design pattern adoptionGuidelines will cover: interaction and behavior models,graphic design (including layout, grid, color palette, type and naming conventions),information architecture,technical implementation
MOBILE DESIGN TENETSLet data screamOnly handle information onceGrid itType less + less typeColor carefullyDate your usersSpeak my signWhat interface?Repeat customers ROCKGet physical
MOBILE DESIGN TENETSLet data screamOnly handle information onceGrid itType less + less typeColor carefullyDate your usersSpeak my signWhat interface?Repeat customers ROCKGet physical
Let data scream
Envisioning Information, E. Tufte
Health Everyware
Health Everyware
Health Everyware
and the Problem is…Increasingly complex systemsTool and Methodology gapDecision makers are swamped with conflicting dataOur work is increasingly multi-dimensional (not a flat-decision space)Artifacts driving decisions need to be coordinated, presentedMinimal transparency into key health metrics
How do I (as a patient, nurse, doctor, proxy)make quicker, more accurate decisions?
Health Everyware
Health Everyware
Health Everyware
Health Everyware
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Health Everyware
Ink and lines screamData disappearsViolates all 5 Tufte principles5 principles produce substantial changes in graphical design:Above all else, show the data.Maximize the data-ink ratio (i.e., the % of ink that shows data)Erase non-data ink.Erase redundant data-ink.Review and edit.
Health Everyware
Health Everyware
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UnreadableGrid >> DataData as Interface… NOT
Health Everyware
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38%
Priorities, hierarchyFilteringNavigating………Patient data12last
25%20%
70%
80%
80%of the screen space should be for data, the actual workspace
Let data screamThe data is THE storyLess ink, more bang80% rule
What interface?
Over time, you don’t notice the interface
Health Everyware
50%
Health Everyware
Manipulate the data, not the interface
What interface?Over time, you don’t notice the interfaceManipulate the data, not the interface
MOBILE DESIGN TENETSLet data screamOnly handle information onceGrid itType less + less typeColor carefullyDate your usersSpeak my signWhat interface?Repeat customers ROCKGet physical
DESIGNBUSINESSTECHNICALBEHAVIORIMPACT
When will we see stuff?
Reference implementationDemonstrate a prototype… then grow advocacyLooking for participation from mobile developerPublic Wikito house UI guidelines, and allow citizens of planet earth to evolve, draft v1 by 4.Mar.10
healtheveryware.com
HIMSS Celltop Design WorkgroupScott LindJaney BarnesPaul KroftEric MillerRon RibitzkyBruce SklarJuhan Sonin, juhan@mit.eduAlbert VillarinHIMSS CoordinatorsEdna BooneJuanita ThreatAdvisors, ReviewersJeff BeldenDirk Knemeyer

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Health Everyware

Editor's Notes

  1. We're all here because the future of health = mobile. I'm here to tell you: that is not nearly enough!
  2. Is a chair a chair if no one wants to sit in it?Slide credit: designer = HannesGrebin
  3. For kids and adults under 60, try a fat boy.Practical, light, conforms to many body types, comfortable, multi-use.Pictured here is the FatBoy bean bag w/Udo Sonin, Luka Kirigin, Juhan Sonin
  4. Is a car a car if no one wants to drive it?The hopped up Gremlin. Only way you’re getting me to take it: pay me $5k to drive that away.Slide credit: therogue (flickr)
  5. This Bugatti transcendscar-dom. This is an object d’art, inspires other products/ideas, is lovely to drive… you become an apostle.Bugatti Type 57 Atlantic 3… in 1938!
  6. Apps pictured: Rapid STEMI (left), Stroke Index (right)
  7. Create a LIGHTWEIGHT celltop health services design pattern library, UI guidelines documentHarmonize the behavior, aesthetics, layout, interaction, and feel across health apps
  8. Now find the patient.Straight-forward to find.Data screams.
  9. What’s more important? The UI or the Stroke or Glascow Coma scale results?The Paint vs Data.
  10. This table is from Wikipedia… and it’s more readable than an app designed just to display this information.And Wikipedia isn’t exactly known for their design… but they are known for their Design.
  11. What’s more important? The UI or the Stroke or Glascow Coma scale results?The Paint vs Data.
  12. In contrast to the previous example, the user interface takes a backseat… while the data is front and center.
  13. Grid lines, labels, UI elements are secondary… they fade into the background because they’re designed to (with smaller, lighter text compared to the data + grid lines are there to help the eye and are light grey, etc).The data pops… as well as the micro trend graph.
  14. ARDMS Ultrasound Exam app.
  15. Unreadable labels/global optionsRandomly placed buttonsGrid and labels are same visual priority as dataNo practice exam data… how about an action that allows me to take one, add one, import one. SOMETHING other than that.The data should be part of the manipulation game. Why have 4 options listed and I need to swing down another part of the UI to select one of those options? Make the options selectable.
  16. Slide credit: Brian Staats
  17. Slide credit: Brian Staats
  18. Slide credit: Brian Staats
  19. App = Tempted by Frog Design (shown here at Pop!Tech 2009)
  20. Not to mention the data part of the screen is only using 50% of the available real estate….
  21. Now find the patient.Straight-forward to find.Data screams.
  22. So those are three important  tenets to help design beautiful services. If you are interested in the rest of the tenets or want to take a class, just get in touch with the group.  Bottom line: we can't just slap stuff out there for "mobile" and  think that will get it done. We need to create things that are usable,  that are beautiful, that people enjoy and even look forward to using!  Our challenge as people in the industry is to INSIST that the services  that we are part of creating or that are created for us are beautiful.  Why? People will use them. When people use them, practitioners will  embrace them. When practitioner's embrace them, the system will  subsidize them. If we have a healthcare system subsidizing beautiful  services that practitioner's embrace and people love and use all the  time, suddenly we have a peaceful revolution. And it is not a  revolution of signing bills on capitol hill or doing other high- profile things. It is a quiet revolution where the care and passion of  a few can change the lives of many. It is a revolution that can make  lives better, and be led than you and me. My only question to all of  us is: why on Earth aren't we busy doing it already?
  23. The original equation needs to be amplified… to include design, business, technical, behavior, and impact vectors/constraints