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©2016 CapaSystems A/S. All rights reserved
Gain competitive
trading accuracy and
astonishing response times
5 keys to create a high-performing IT team
©2016 CapaSystems A/S. All rights reserved
IT is at a crossroads
Agility in financial services
• Monitor servers
• Transform technical goals into
strategic ones
• Deliver results faster
Results
• Secure trading accuracy
• Optimum response time
• Customer loyalty
In this presentation
CapaSystems will share 5
keys to create an agile,
high-performing IT
department and secure
the company’s
competitive power
©2016 CapaSystems A/S. All rights reserved©2016 CapaSystems A/S. All rights reserved
Focus on the end-users
Know what information end users need can cut off seconds
Ensure IT system availability
and accelerate your business
• Know exactly which data packages
traders and end users need
• Optimize packet sizes
• Reduce burden on network
1
Business Benefits
Team Benefits
System Benefits
• Customer Loyalty and Satisfaction
• Trading Accuracy
• Gain the Competitive Edge
• Optimum Response Time
• End-user Focus
• Proactive Problem Identification
• Effecient Troubleshooting
• IT System Availability
• Reduced Server Load
©2016 CapaSystems A/S. All rights reserved©2016 CapaSystems A/S. All rights reserved
Act faster in times of trouble
Solve problems proactively and troubleshoot faster
What you must do
Gather data across applications, domains, departments and locations
What you need
Access to optimum tools that can proactively identify problems before
they become critical – or at least help you determine causes of
problems within minutes
How you can get it
Get real-time measurements, alerts and reports that will show you
trends and problems instantly with efficient server monitoring and
application performance monitoring
2
With user-based performance
monitoring, you will
 Know the performance of your entire IT
infrastructure
 Be able to optimize data packets and
server load
 Spot problems before they arise and
turn into mission-critical issues
 Reduce downtime and business losses
©2016 CapaSystems A/S. All rights reserved©2016 CapaSystems A/S. All rights reserved
A holistic view on the infrastructure
Deep analysis of invisible traffic reveals where you are losing time
Case: Insurance company
Monitor system load and reschedule reporting jobs
In an insurance company, Customer Services registered
the majority of claims between 8 and 10 on weekday
mornings. The registration system, however, was set up
to run four heavy reporting jobs at exactly that time of
day, resulting in frustratingly slow registrations.
The result
IT team saved Customer Service an average of 5
minutes per registration – benefiting employees as well
as policyholders.
3
©2016 CapaSystems A/S. All rights reserved©2016 CapaSystems A/S. All rights reserved
Transform technology into strategy
Plan for future growth through use of technology
Transforming IT
• Document, visualize and build the
business case showing how efficient
use of technology is of strategic
importance to the entire organization
• Know which services and platforms
match the business’ needs for insight
and scalability
• Know which services provide the
competitive edge, increase
productivity or serve as launch pads
for further growth
• How do I remove barriers that prevent
employees from working more
efficiently and delivering insights or
stock information faster?
• How much time do employees waste
while waiting for systems?
• How can we optimize data packages
and increase end-user satisfaction?
• How can server monitoring reduce
server load and provide traders the
fastest and most accurate data?
Ask yourself these questions
?
4
©2016 CapaSystems A/S. All rights reserved©2016 CapaSystems A/S. All rights reserved
Lay the ground for agility
High performance requires agility
CIO must focus on
Faster decisions
Almost instant problem identification
Short response time
Lead the way; share goals and create a vision for your team
Transparent communication
5
©2016 CapaSystems A/S. All rights reserved©2016 CapaSystems A/S. All rights reserved
Get the new guide
5 steps to superior IT and accelerated business
Creating an agile IT team
Learn how to create agile, high performing IT teams
to support business and transform technical goals
into strategic ones.
From tools needed, questions to ask, and benefits to
the business, your team and systems.
6
Increase agility
Get Your Guide Now
©2016 CapaSystems A/S. All rights reserved©2016 CapaSystems A/S. All rights reserved
Gain Competitive Edge
“In the financial sector we need to be able to quickly send round
information inside the company - the quicker we're able to do
this, the more competitive we can be on the market, because
we'll be able to respond to changes in e.g. exchange rates faster
than our competitors.
That's why we're always looking for tools that can help us
optimize this process. One of those tools is PerformanceGuard.”
Michael Krupsdahl, Head of IT Infrastructure Saxo Bank A/S
Why customers choose us!
Continual Optimization
“In the financial industry we need to be able to continuously
monitor and optimize our reception and response times from
internal and external services, for example stock exchanges.
We collect this data directly from each individual workstation,
and use it to generate alerts and trend analyses based on
selected service response times.
In order to support those services and continuously have the
right level of insight we use PerformanceGuard software.”
Sven Bo Rønn, IT Architect, spar Nord
©2016 CapaSystems A/S. All rights reserved©2016 CapaSystems A/S. All rights reserved
Who we are
We live for automation of IT solutions. Our vision is a future where smart technologies
eliminate all manual processes.
What we deliver
With our award-winning performance monitoring software you can:
• Identify IT problems whenever and wherever they occur, whatever the cause, and
whichever end user they affect
• Monitor the actual quality and quantity of IT service deliveries from the end-user
perspective
• Identify downtime, monitor user experiences, measure and evaluate defined KPIs
About CapaSystems
Contact CapaSystems
Trim Response Times

More Related Content

Gain Competitive Trading Accuracy

  • 1. ©2016 CapaSystems A/S. All rights reserved Gain competitive trading accuracy and astonishing response times 5 keys to create a high-performing IT team
  • 2. ©2016 CapaSystems A/S. All rights reserved IT is at a crossroads Agility in financial services • Monitor servers • Transform technical goals into strategic ones • Deliver results faster Results • Secure trading accuracy • Optimum response time • Customer loyalty In this presentation CapaSystems will share 5 keys to create an agile, high-performing IT department and secure the company’s competitive power
  • 3. ©2016 CapaSystems A/S. All rights reserved©2016 CapaSystems A/S. All rights reserved Focus on the end-users Know what information end users need can cut off seconds Ensure IT system availability and accelerate your business • Know exactly which data packages traders and end users need • Optimize packet sizes • Reduce burden on network 1 Business Benefits Team Benefits System Benefits • Customer Loyalty and Satisfaction • Trading Accuracy • Gain the Competitive Edge • Optimum Response Time • End-user Focus • Proactive Problem Identification • Effecient Troubleshooting • IT System Availability • Reduced Server Load
  • 4. ©2016 CapaSystems A/S. All rights reserved©2016 CapaSystems A/S. All rights reserved Act faster in times of trouble Solve problems proactively and troubleshoot faster What you must do Gather data across applications, domains, departments and locations What you need Access to optimum tools that can proactively identify problems before they become critical – or at least help you determine causes of problems within minutes How you can get it Get real-time measurements, alerts and reports that will show you trends and problems instantly with efficient server monitoring and application performance monitoring 2 With user-based performance monitoring, you will  Know the performance of your entire IT infrastructure  Be able to optimize data packets and server load  Spot problems before they arise and turn into mission-critical issues  Reduce downtime and business losses
  • 5. ©2016 CapaSystems A/S. All rights reserved©2016 CapaSystems A/S. All rights reserved A holistic view on the infrastructure Deep analysis of invisible traffic reveals where you are losing time Case: Insurance company Monitor system load and reschedule reporting jobs In an insurance company, Customer Services registered the majority of claims between 8 and 10 on weekday mornings. The registration system, however, was set up to run four heavy reporting jobs at exactly that time of day, resulting in frustratingly slow registrations. The result IT team saved Customer Service an average of 5 minutes per registration – benefiting employees as well as policyholders. 3
  • 6. ©2016 CapaSystems A/S. All rights reserved©2016 CapaSystems A/S. All rights reserved Transform technology into strategy Plan for future growth through use of technology Transforming IT • Document, visualize and build the business case showing how efficient use of technology is of strategic importance to the entire organization • Know which services and platforms match the business’ needs for insight and scalability • Know which services provide the competitive edge, increase productivity or serve as launch pads for further growth • How do I remove barriers that prevent employees from working more efficiently and delivering insights or stock information faster? • How much time do employees waste while waiting for systems? • How can we optimize data packages and increase end-user satisfaction? • How can server monitoring reduce server load and provide traders the fastest and most accurate data? Ask yourself these questions ? 4
  • 7. ©2016 CapaSystems A/S. All rights reserved©2016 CapaSystems A/S. All rights reserved Lay the ground for agility High performance requires agility CIO must focus on Faster decisions Almost instant problem identification Short response time Lead the way; share goals and create a vision for your team Transparent communication 5
  • 8. ©2016 CapaSystems A/S. All rights reserved©2016 CapaSystems A/S. All rights reserved Get the new guide 5 steps to superior IT and accelerated business Creating an agile IT team Learn how to create agile, high performing IT teams to support business and transform technical goals into strategic ones. From tools needed, questions to ask, and benefits to the business, your team and systems. 6 Increase agility Get Your Guide Now
  • 9. ©2016 CapaSystems A/S. All rights reserved©2016 CapaSystems A/S. All rights reserved Gain Competitive Edge “In the financial sector we need to be able to quickly send round information inside the company - the quicker we're able to do this, the more competitive we can be on the market, because we'll be able to respond to changes in e.g. exchange rates faster than our competitors. That's why we're always looking for tools that can help us optimize this process. One of those tools is PerformanceGuard.” Michael Krupsdahl, Head of IT Infrastructure Saxo Bank A/S Why customers choose us! Continual Optimization “In the financial industry we need to be able to continuously monitor and optimize our reception and response times from internal and external services, for example stock exchanges. We collect this data directly from each individual workstation, and use it to generate alerts and trend analyses based on selected service response times. In order to support those services and continuously have the right level of insight we use PerformanceGuard software.” Sven Bo Rønn, IT Architect, spar Nord
  • 10. ©2016 CapaSystems A/S. All rights reserved©2016 CapaSystems A/S. All rights reserved Who we are We live for automation of IT solutions. Our vision is a future where smart technologies eliminate all manual processes. What we deliver With our award-winning performance monitoring software you can: • Identify IT problems whenever and wherever they occur, whatever the cause, and whichever end user they affect • Monitor the actual quality and quantity of IT service deliveries from the end-user perspective • Identify downtime, monitor user experiences, measure and evaluate defined KPIs About CapaSystems Contact CapaSystems Trim Response Times