Ford is exploring opportunities in connected vehicles and mobility services by developing an open platform strategy. Their Sync platform allows third-party developers to create apps that integrate with vehicle infotainment systems. Ford has also open-sourced Sync to encourage more development. This ecosystem approach aims to resolve uncertainty about user needs through experimentation and partner innovation. It also positions Ford's vehicles and data as part of larger information networks and mobility services.
Voice is rapidly emerging as the main user interface for many apps and devices. Speech recognition and natural language understanding will change how knowledge workers interact with computers and applications, opening opportunities for innovation in human-computer interaction, including intelligent assistants in the meeting room and for team collaboration. Learn how speech adds value to enterprise applications? Discover key opportunities and challenges for speech-enabled enterprise applications. What use cases are early adopters interested in?
A presentation by Pamela Clark-Dickson, Practice Leader of Digital Communications and Social Networking at Ovum, from the London Dialogic Application 2 Innovation (A2I) Summit, collocated with TechXLR8. The way in which consumers communicate has changed iteratively and irrevocably since the turn of the 21st century. Today, the focus is shifting from smart-phones and social media to automation of communications via artificial intelligence and chat bots. This session explores the next wave of convergence between AI, Chat bots, IoT and customer engagement.
Jeremy will give a taste of how Apigee customers are using API Management to create compelling user experiences with incredible speed. We will quickly zoom through high level general principles like culture on our way to the architectural nitty gritty of why you should make a tailored API for every device you support. http://idc2016.sched.org/event/6AyR/apigee-creating-compelling-user-experiences-through-apis
The document discusses strategies for creating value with APIs, focusing on their use in powering Africa and the Middle East's digital revolution. It describes how APIs can help companies go mobile across the region by providing a single platform and multiple open APIs to access services like SMS, payments, and customer data across 20 countries and 116 million customers. It also discusses challenges in implementing API strategies in the region, like the need for developer-oriented and commercially-focused approaches as well as cultural changes. Finally, it outlines how Dun & Bradstreet is using APIs and scalable cloud architecture to provide consistent, accurate business data from over 30,000 sources to help customers make informed decisions.
API and Platform economies as business models are in the center of competitiveness. APIs enable scaling and decentralization of products, services and organizations and affect your company structures and cultures in unexpected ways. Ecosystem customer journeys run on APIs and Platforms. Innovation becomes quicker and customer experience better, when you build services using resources from your partner ecosystem. Providing your core capabilities as APIs for others to consume let's your company focus on what you can do best. What are the ways to design and manage these business and IT changes? What does research say? What practical methods are available?
The document provides an overview of the cloud computing business landscape in 2019. Some key points: - ICT is becoming a general purpose technology and cloud computing will be integral to digital transformation over the next decade. - By 2025, 85% of enterprise applications will be cloud-based as core applications, AI, and IoT drive cloud migration. - Companies will be the primary users of cloud technology in the next phase of cloud adoption (Cloud 2.0).
The document summarizes key points from a Gartner report on industrial IoT: 1) The number of IoT use cases is growing rapidly but few have achieved widespread adoption, and the market remains fragmented with many players. 2) Most IoT initiatives are still in pilot stages due to challenges integrating technologies and skills from IT and operational systems. 3) Standards like NB-IoT are expected to emerge as leaders in connecting devices via low-power wide-area networks. 4) Open ecosystems and partnerships will be important to unlocking innovation as no single player has full expertise across the IoT value chain.
Presentation at Channel Connect 2018 (October 3, 2018) In the last three years, CPaaS has emerged as one of the fastest growing segments within business communications. Integrating real-time voice, video and messaging communications into web and mobile applications, CPaaS has proven to be disruptive across verticals like transportation and hospitality. Discover how leveraging CPaaS technology helps businesses reinvent customer engagement. In this panel, you'll learn how CPaaS redefines engagement with clients, sales partners and employees, improves customer experience, automates business processes - while creating stickier customer relationships.
The document discusses emerging trends in digital marketing and technology in 2013. It notes that companies taking an agile, adaptive approach to marketing ("Digirati") are 26% more profitable and have higher market values. However, some "Fashionistas" focus too much on new technologies without changing underlying strategies and processes. Large companies like Google, Apple, Facebook, and Amazon are expanding into new areas through their control of hardware, operating systems, content platforms, and payment systems. The future of marketing involves enhancing customer experience through contextual data and seamlessly integrating customer touchpoints. Agile development practices that rapidly deliver value to users will be important, informed by data and user feedback. Innovation strategies should balance incremental, existing improvements with riskier
This document discusses succeeding in the platform economy. It begins by defining platform business models and comparing them to linear business models. Platforms create value by facilitating exchanges between groups, rather than owning production. The document then discusses how businesses can adopt platform aspects, such as by becoming a platform, creating platforms with others, or leveraging existing platforms. It provides examples of companies that have benefited from platform models and discusses how traditional industries like automotive may be impacted. It concludes by predicting continued growth of platforms and potential regulatory responses.
The document discusses technology-enabled change and transformation in organizations and the role of APIs. It notes that organizations are facing many changes under transformation banners that put pressure on individuals and teams. The research looks at what makes technology changes stick and the trade-offs organizations make to achieve stickiness. It introduces factors that help changes stick, such as generating buy-in that "this time is different" through disruptive symbols of change or quick wins. The document also discusses trade-offs around internal vs. external capabilities and top-down vs. bottom-up adoption of agile practices to drive change.
The document discusses deep work, information overload challenges for knowledge workers, and key trends shaping the future of work including real-time communications and the "liquid enterprise". It notes that real-time communications will be increasingly integrated into workflows and applications, and that a key challenge will be dealing with attention fragmentation due to constant distractions from shallow tasks. The key takeaways are that new approaches are needed to manage information flows and evaluate productivity/collaboration tools in light of attention fragmentation issues in the modern workplace.
My presentation from APIdays Amsterdam (June 2019). Created in 2012 in Paris, APIdays is a series of worldwide conferences centered on the programmable economy. APIdays has organized 39 events in 11 countries including APIdays Amsterdam, “The Rise of Contextual Communications”. The event featured panel discussions, presentations and workshops from API platform vendors Apigee (Google), IBM, WSO2 and NGINX, cloud communications and CPaaS providers such as Alcatel-Lucent Enterprise, Avaya, Mavenir, Ribbon Communications, TeleStax, Twilio, VoIP Innovations, Vonage, Voxbone Voximplant and Wazo, as well as Telcos KPN and Proximus, among many others. Topics ranged from practical, hands-on workshops on integration and app development and presentations on the key considerations for an API-based strategy such as security and API architecture design, to the more sublime such as Punk Rock and the Customer Experience (CX) and single consciousness artificial intelligence (AI).
Globant FlipThinking Session April 2014 - Pablo Vittori, VP of Technology Mobile Studio present the trends on Internet of Things, Wearable computing, embedded computing and mobile future.
INTERFACE by apidays The Next API Strategy: Going Borderless Ronnie Mitra, Author of "Microservice Architecture"
The document discusses how digital transformation is disrupting businesses and industries. It notes that 52% of Fortune 500 companies since 2000 are gone or acquired, highlighting the disruptive impacts of digital. The presentation advocates that companies must shift their focus from operational efficiency to strategic differentiation and revenue growth through digital initiatives to avoid being disrupted themselves. It also examines where companies fall on spectrums from cautious to proactive adoption of digital DNA.
Our world is based on trust. Trust between humans , trust between companies, trust for the system. It is only because of this trust that we invest for the future and we build things. It is the same for internet and APIs. I explain here how trust will enable the web-as-a-platform and I point whate are the threats today on the API economy. I aslo propose a criteria system in an API rating agency that i'm building.
Interactive Car-owner’s Manual Personal Vehicle Assistant Today cars are increasingly loaded with advanced technologies… but car owners have simple questions about their operations. We deliver innovative communications solutions that understand customers’ issues and immediately resolves them Enabling car owners to fully enjoy their loaded vehicles A totally new experience for customers with resolving problems with car manuals A like – Siri solution, but entirely focused on right, instant answers to everyday car troubleshooting PC, tablet, smartphone. Text, chat, voice.
The document discusses how digital technology and lifestyles have created public safety issues related to distracted driving. It notes that texting requires visual, manual, and cognitive attention from drivers, making it the most alarming distraction. The document also discusses government enforcement and initiatives to increase awareness of distracted driving risks, such as through public service announcements and designated months to reduce distractions while driving.
Covering the state of the internet-connected automobile, with the experts at Strategy Analytics and IBM. We discuss: - The challenges of the connected car - Creating an optimal connected experience - IBM enabling technologies
This document discusses Ford's connected vehicle data platform. It explains that connected vehicles can transmit and receive data via various methods. This data is collected and sent to the cloud, where it is stored, transformed and landed into databases and data lakes. The platform handles large volumes of vehicle-generated data and provides opportunities to integrate with partners. It is designed for security, privacy and regulatory compliance across countries. The production environment has significant computing and storage capabilities to support these functions at scale.
This was a SxSW 2016 talk that Michael Simmons and Jason Hoover gave on the topic of how technology is taking the connected car and turning into a new marketplace.
The document discusses predictive innovations in in-car infotainment systems using artificial intelligence and cognitive prediction. It describes how in-car systems can use real-time driving data, a vehicle's computing capabilities, and cloud-based artificial intelligence to provide extremely personalized predictive features around navigation, communication, and entertainment. Specific examples discussed include suggesting alternative routes in response to traffic or the driver's mood, context-aware audio switching and equalization, predictive parking assistance, and proactively communicating schedule changes to a driver's contacts. The goal is for vehicles to act as intelligent cognitive assistants that learn from past driving habits and behaviors to intelligently offer personalized recommendations.
Cars produce data. LOTS of data. But... How do you capture it? How do you store it so it’s useful? How do you visualize it and make it beautiful?
Ford wanted to launch its new Ford Focus car in the United Arab Emirates by creating buzz on Twitter. Kreata Global helped Ford develop the #Focus2Win campaign, a simple and intriguing Twitter campaign that generated interest in the new Ford Focus and gave it a strong start in the UAE market through digital and social media promotion.
This document discusses in-vehicle infotainment systems. It describes the evolution from early radios to modern systems that provide entertainment, information, and phone services. Entertainment services include audio playback from various sources as well as video playback. Information services discussed include navigation, backup cameras, traffic/weather updates, and vehicle diagnostics. Phone services allow for hands-free calling via Bluetooth connectivity. The document concludes that infotainment systems provide better access to media and information through an in-dash display screen.
This session will provide an overview of the new Qualcomm® Snapdragon™ Automotive Development Platform (ADP), which offers the multiple, integrated capabilities of optimized Qualcomm Technologies, Inc., production-grade solutions in a single-board platform. The ADP enables rapid development, testing and deployment of next-generation infotainment apps and experiences for the emerging connected car opportunity. Qualcomm Snapdragon is a product of Qualcomm Technologies, Inc. Watch this presentation on YouTube: https://www.youtube.com/watch?v=RMF3AQon3NU
This paper not only divulges this bourgeoning in-car infotainment industry, but also conveys its inherent challenges and complexities, particularly for user experience. Through an assessment of multi-disciplinary discourse on cognitive load in high-risk context of use, and a collection of design and usability theory and practice, insights are gained that inform and inspire the wider adoption of in-car infotainment systems as viable and compelling platforms in user experience.
Symphony Teleca is a professional services provider that partners with automotive companies to develop connected car solutions. They offer strategy and technology consulting, connectivity solutions, in-vehicle infotainment systems, user interface design, and cloud services. Symphony Teleca supports clients throughout the product lifecycle from concept to development to maintenance. Their goal is to help automakers bring innovative connected car experiences to market faster and at a lower cost.
Introduction to the existing automotive telematics software systems and the challenges facing the automotive industry to create the car app store of the future.
Walter Buga, CEO of Arynga made this presentation at the Citi forum of the connected car. This presentation answers the "How to monetize the connected car?" question
The document provides a summary of research conducted on the Honda infotainment system. It describes the components of the Honda system, findings from online research which showed consumer dissatisfaction around speed and intuitiveness. Fieldwork at a Honda dealership provided insights from a sales consultant and observations while using the system, such as the screen freezing while driving and use of physical buttons. A survey was also administered to understand pain points.
This document discusses the importance of API strategies for companies. It notes that as software and connectivity increase, assets are becoming trapped within companies and an API strategy can help liberate this value. APIs allow companies to expose capabilities to partners and developers, attracting complementors and creating new revenue streams. The document also examines how successful companies like Amazon, Facebook, and Twitter have thriving ecosystems and developer communities built around their APIs.
Accenture’s Product and Platform Engineering Services team helps clients navigate through the new wave of platforms. With more than three decades of experience, our deep engineering-skilled workforce of over 8,000 professionals has grown out of the development of our own commercially-available software and platforms. With expertise across more than 40 industries and all business functions, we deliver transformational outcomes for a demanding, new digital world.
Collaboration using Open Source Software has resulted in fascinating broad-industry bases to support applications in the auto industry. Might we see similar efforts in healthcare?
New technology platforms are driving business innovation, everywhere. Companies are using their platforms to lead in the digital revolution. See how: