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VMworld Europe 2014: What’s New in End User Computing: Full Desktop Automation and Self-Service

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VMworld

This document discusses integrating VMware's cloud orchestration and desktop virtualization products. It begins with an agenda for the presentation and then discusses the goal of using cloud and automation to enable organizations. It describes how integrating vCloud Automation Center (vCAC) and VMware Horizon View can provide workflow control, approval tracking, and self-service for end users and delegated administrators. The rest of the document covers prerequisites, configuring workflows in vCenter Orchestrator, lessons learned, and frequently asked questions about the integration.

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VMworld Europe 2014: What’s New in End User Computing: Full Desktop Automation and Self-Service
Disclaimer • This presentation may contain product features that are currently under development. • This overview of new technology represents no commitment from VMware to deliver these features in any generally available product. • Features are subject to change, and must not be included in contracts, purchase orders, or sales agreements of any kind. • Technical feasibility and market demand will affect final delivery. • Pricing and packaging for any new technologies or features discussed or presented have not been determined. CONFIDENTIAL 2
Agenda 1 What problem are we trying to solve 2 Integrating Cloud Orchestration and EUC 3 vCAC Blueprints 4 vCAC & View Automation 5 Lessons Learned 6 Q&A CONFIDENTIAL 3 Paul O’Doherty http://virtualguru.org Twitter @podoherty Stephane Asselin http://myeuc.net Twitter @VirtualStef
What problem are we trying to solve
The Goal – Cloud and Automation Become Enablers for Your Organization • Least amount of time on business initiatives • Manual processes and business approvals • Time consuming app/dev requests • Effort for upkeep of operational tools • Support/Training • Higher portion of time on new business initiatives • Hybrid cloud automates workflow and approvals • Self service app/dev • Silo's of skills • Standardized and auto-mated ops tools
• Service enabler • Business approvals • Workflow and orchestration • CAPEX based • Simple • Low Cost • Scalable • OPEX based Virtualization Public Cloud Cloud Considerations Virtualization is NOT cloud • Deploying VM’s is the easy part • Management and Data Protection are the hard parts to deploy • IT and Business processes are cumbersome and often manual Takes time and experience Ready to use BUT only in the providers way not yours ~50- 80% Harder Easier
• Service enabler • Business approvals • Workflow and orchestration • Extend workflow and approvals • Optimize Capex AND Opex • Scalable and flexible • Simple • Low Cost • Scalable Hybrid Cloud Public Clouds Hybrid Enables the Best of Both Worlds best of both worlds included control 2 Public Cloud Types: • Choose Enterprise for SLA • Choose Public for PAYG With Hybrid: • Avoid silos of Private • Control both sides Private/Public
Scale Flexibility&TimetoValue Client Prem PRIVATE/HYBRID CLOUD Traditional IT CI Modules vCloud SLA1 SLA2 Mgmt SLA3 Converged Infrastructure Hybrid (Federated) Cloud ITaaS, Ent. Apps VDI/Workspace, IaaS/DBaaS/PaaS Various Hosted Clouds Federated Cloud ENTERPRISE AND PUBLIC CLOUD ENTERPRISE PUBLIC CLOUD WEB PUBLIC CLOUD *
Integrating Cloud Orchestration and EUC © OnX Enterprise Solutions. All rights reserved.
Why Combine vCAC & View • What is DaaS • What it provides and what it does not • The benefits of combining Enterprise and Cloud Desktops • The importance of Automation if controlling a highly distributed hosted environment
Multi-Vendor, Multi-Cloud Infrastructure CloudPhysical Virtual vSphere Hyper-V XenServer Linux Windows Cloud Providers vCloud Hybrid Service vCloud Automation Center Self - Service Infrastructure Services Application Services Custom Services vCloud Automation Center Policy-Based Governance with Automated Delivery
Introducing Horizon 6 12 PERSONA APP OS Central Image Management for Physical, Virtual and BYO Devices Unified Workspace with Blast Performance Desktops & Applications from a Single Platform Optimized for the Software Defined Datacenter Hybrid BrokeringClosed Loop Management and Automation
Finer Workflow Control and Approval Tracking • Workflow and Approvals • Ability to standardize across different Cloud Providers • User self enablement • Better delegation
Integration Models • vCAC & Direct Connect Desktop – Involves vCAC – VMware View Direct Connect • vCAC & View Automation – VMware Horizon 6 – vCenter Orchestrator – vCloud Automation Center – vCenter Server with vCenter Single Sign-On
vCAC with Desktop/Direct Connect View Desktops • View Desktop is created as Blueprint – View Desktop requires Direct Connect Installed (If PCoIP connectivity is required) – Regular vCAC console can be used – Possibility of Automating the application deployment with App Director • Pros – Easy to integrate Desktops – Very little deviation from standard Blueprint Creation • Cons – Low level of automation
vCAC Blueprints © OnX Enterprise Solutions. All rights reserved.
vCloud Automation Center Relationships Business Groups B A C USERS A C B A Authentication & Role-Based Authorization Authorized Users Resource Reservations Cost Profile A Tier 1 Public Physical Virtual Shared Infrastructure Public Physical Virtual C B B A B A C BA A Service Blueprints Cost Profile Provision Manage Retire Entitlements Approvals
About Blueprints: Blueprints contain the complete specification for the following: 1. A virtual, cloud or physical machine. 2. The ‘machine’s attributes’. 3. The manner in which the machine, policy, and management settings are provisioned. To request a machine, a group member must select the blueprint from which it will be provisioned.
Service Catalog A complete specification defining the CPUs, memory, and storage which is allocated to the machine that is published to the service catalog.  Can be global to a tenant or local to a business group. Blueprints Entitled user
Creating a vSphere Blueprint: Blueprint Information The Blueprint Information tab provides:  General information and configuration settings for the blueprint. • Which includes: name, reservation policy, and cost.
Service Blueprints
vCAC & View Automation © OnX Enterprise Solutions. All rights reserved.
High Level Architecture End Users IT Admin IT Admin Horizon vCO Pluggin Install and Customize Workflows View Management and Automation Self-Service End Users and Delegated Administrators vCAC Service Catalog vSphere Web Client 1. Self-Service 2. Request & Approval 3. Multi-Tenancy 1. Run & Schedule Workflows
Uses for these models • Development and Test • Contractors or Temp Workforce – Allows for the reclaim of desktop at the end of work cycle • Enhancement to DR strategies • Task workers needing additional horsepower for specific projects • Power Users needing multiple desktops for specific projects
HvCO Workflows are the building blocks • Installing the Plugin is simple • Workflows are customized easily • Incremental Plugin releases can update functionality without relying on major releases . . . • Admins exercise full control over what is and isn’t exposed • Huge opportunity for PSO!!!! – Complex workflows – Importable, Exportable, Interchangeable CONFIDENTIAL 25
Every EUC Customer Can Use This ! 1. Available w vCenter and provides scheduling and tracking 2. Leverages vCenter SSO and simple config from vCenter ~ vCO CONFIDENTIAL 26
vCAC for End Users CONFIDENTIAL 27
vCAC for Delegated Admins CONFIDENTIAL 28
Configuring © OnX Enterprise Solutions. All rights reserved.
Prerequisites • VMware Horizon View 6 • vCenter Orchestrator version 5.5.1 • vCloud Automation Center version 6.0.1 • vCenter Server and vCenter Single Sign-On – 5.5b and SSO 2.0 or higher
View Pod Alias is used in configuring workflows When you add your View Pod you do so using an alias This alias is used to reference the View Pod in configuring the workflows When you configure the properties of the workflow and edit Properties the Data Binding is used to specify constants
Delegate Administrator workflow is used to limit access Log in to the Orchestrator client as an administrator. Click the Workflows view in the Orchestrator client. In the workflows hierarchical list, select Library > Horizon > Configuration > Add Delegate Administrator Configuration
Lessons Learned © OnX Enterprise Solutions. All rights reserved.
You should use an external vCO Appliance • vCAC comes with vCO however it is not started by default • You need to enable the service from the vCAC appliance • You are better off using an external vCO Appliance
Ensure you specify proper context for vCO 1. You can specify the default orchestrator folder context on a per-tenant basis 2. You need to login as the original administrator to do so 3. It can be found under Administration, Tenants, Advanced Services and then Default Orchestration Folder 4. Simply select the Actions and Edit and you can browse to any folder in the root of the tree
Exposing Advanced Services The Advanced Service tab is not exposed unless the Group has the Service Architect Role
Additional thoughts on integration • Ensure that vCO is configured to use SSO locally • When specifying an external vCO from vCAC the configuration should use basic authentication • Ensure you have created separate folders for single tenant environments or separate vCO appliances for multi-tenant
FAQ’s 1. How do they implement the HvCO ? HvCO will be a separate download alongside Horizon 6, customers go to vCO and install plugin 2. How do the DA workflows use View Admin roles/privileges ? They DON’T, the admin sets up credentials in vCO to use a trusted service account 3. Do the workflows expose all the View 6 API’s ? Not all of them – only certain ones will be available and supported, there could be more available at release but they may not be supported 4. What are the exciting futures for HvCO ? DaaS Integration (Desktone) Pool creation, Cost/ITBM, Reclamation CONFIDENTIAL 38
More information • Download the whitepaper and review the release notes – https://www.vmware.com/support/horizon-view/doc/horizon-vco-plugin-10-release-notes.html • Review the vCAC 6.X installation documentation – https://www.vmware.com/support/pubs/vcac-pubs.html • Review the VMware View 6 Evaluation guide – http://www.vmware.com/resources/techresources/10269 3rd Party Resources • Detailed vCAC implementation Guide – http://www.virtualjad.com/2014/02/vcloud-automation-center-60-poc-and.html
© 2014 VMware Inc. All rights reserved. Stephane Asselin, @VirtualStef
VMworld Europe 2014: What’s New in End User Computing: Full Desktop Automation and Self-Service
VMworld Europe 2014: What’s New in End User Computing: Full Desktop Automation and Self-Service

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VMworld Europe 2014: What’s New in End User Computing: Full Desktop Automation and Self-Service

  • 2. Disclaimer • This presentation may contain product features that are currently under development. • This overview of new technology represents no commitment from VMware to deliver these features in any generally available product. • Features are subject to change, and must not be included in contracts, purchase orders, or sales agreements of any kind. • Technical feasibility and market demand will affect final delivery. • Pricing and packaging for any new technologies or features discussed or presented have not been determined. CONFIDENTIAL 2
  • 3. Agenda 1 What problem are we trying to solve 2 Integrating Cloud Orchestration and EUC 3 vCAC Blueprints 4 vCAC & View Automation 5 Lessons Learned 6 Q&A CONFIDENTIAL 3 Paul O’Doherty http://virtualguru.org Twitter @podoherty Stephane Asselin http://myeuc.net Twitter @VirtualStef
  • 4. What problem are we trying to solve
  • 5. The Goal – Cloud and Automation Become Enablers for Your Organization • Least amount of time on business initiatives • Manual processes and business approvals • Time consuming app/dev requests • Effort for upkeep of operational tools • Support/Training • Higher portion of time on new business initiatives • Hybrid cloud automates workflow and approvals • Self service app/dev • Silo's of skills • Standardized and auto-mated ops tools
  • 6. • Service enabler • Business approvals • Workflow and orchestration • CAPEX based • Simple • Low Cost • Scalable • OPEX based Virtualization Public Cloud Cloud Considerations Virtualization is NOT cloud • Deploying VM’s is the easy part • Management and Data Protection are the hard parts to deploy • IT and Business processes are cumbersome and often manual Takes time and experience Ready to use BUT only in the providers way not yours ~50- 80% Harder Easier
  • 7. • Service enabler • Business approvals • Workflow and orchestration • Extend workflow and approvals • Optimize Capex AND Opex • Scalable and flexible • Simple • Low Cost • Scalable Hybrid Cloud Public Clouds Hybrid Enables the Best of Both Worlds best of both worlds included control 2 Public Cloud Types: • Choose Enterprise for SLA • Choose Public for PAYG With Hybrid: • Avoid silos of Private • Control both sides Private/Public
  • 8. Scale Flexibility&TimetoValue Client Prem PRIVATE/HYBRID CLOUD Traditional IT CI Modules vCloud SLA1 SLA2 Mgmt SLA3 Converged Infrastructure Hybrid (Federated) Cloud ITaaS, Ent. Apps VDI/Workspace, IaaS/DBaaS/PaaS Various Hosted Clouds Federated Cloud ENTERPRISE AND PUBLIC CLOUD ENTERPRISE PUBLIC CLOUD WEB PUBLIC CLOUD *
  • 9. Integrating Cloud Orchestration and EUC © OnX Enterprise Solutions. All rights reserved.
  • 10. Why Combine vCAC & View • What is DaaS • What it provides and what it does not • The benefits of combining Enterprise and Cloud Desktops • The importance of Automation if controlling a highly distributed hosted environment
  • 11. Multi-Vendor, Multi-Cloud Infrastructure CloudPhysical Virtual vSphere Hyper-V XenServer Linux Windows Cloud Providers vCloud Hybrid Service vCloud Automation Center Self - Service Infrastructure Services Application Services Custom Services vCloud Automation Center Policy-Based Governance with Automated Delivery
  • 12. Introducing Horizon 6 12 PERSONA APP OS Central Image Management for Physical, Virtual and BYO Devices Unified Workspace with Blast Performance Desktops & Applications from a Single Platform Optimized for the Software Defined Datacenter Hybrid BrokeringClosed Loop Management and Automation
  • 13. Finer Workflow Control and Approval Tracking • Workflow and Approvals • Ability to standardize across different Cloud Providers • User self enablement • Better delegation
  • 14. Integration Models • vCAC & Direct Connect Desktop – Involves vCAC – VMware View Direct Connect • vCAC & View Automation – VMware Horizon 6 – vCenter Orchestrator – vCloud Automation Center – vCenter Server with vCenter Single Sign-On
  • 15. vCAC with Desktop/Direct Connect View Desktops • View Desktop is created as Blueprint – View Desktop requires Direct Connect Installed (If PCoIP connectivity is required) – Regular vCAC console can be used – Possibility of Automating the application deployment with App Director • Pros – Easy to integrate Desktops – Very little deviation from standard Blueprint Creation • Cons – Low level of automation
  • 16. vCAC Blueprints © OnX Enterprise Solutions. All rights reserved.
  • 17. vCloud Automation Center Relationships Business Groups B A C USERS A C B A Authentication & Role-Based Authorization Authorized Users Resource Reservations Cost Profile A Tier 1 Public Physical Virtual Shared Infrastructure Public Physical Virtual C B B A B A C BA A Service Blueprints Cost Profile Provision Manage Retire Entitlements Approvals
  • 18. About Blueprints: Blueprints contain the complete specification for the following: 1. A virtual, cloud or physical machine. 2. The ‘machine’s attributes’. 3. The manner in which the machine, policy, and management settings are provisioned. To request a machine, a group member must select the blueprint from which it will be provisioned.
  • 19. Service Catalog A complete specification defining the CPUs, memory, and storage which is allocated to the machine that is published to the service catalog.  Can be global to a tenant or local to a business group. Blueprints Entitled user
  • 20. Creating a vSphere Blueprint: Blueprint Information The Blueprint Information tab provides:  General information and configuration settings for the blueprint. • Which includes: name, reservation policy, and cost.
  • 22. vCAC & View Automation © OnX Enterprise Solutions. All rights reserved.
  • 23. High Level Architecture End Users IT Admin IT Admin Horizon vCO Pluggin Install and Customize Workflows View Management and Automation Self-Service End Users and Delegated Administrators vCAC Service Catalog vSphere Web Client 1. Self-Service 2. Request & Approval 3. Multi-Tenancy 1. Run & Schedule Workflows
  • 24. Uses for these models • Development and Test • Contractors or Temp Workforce – Allows for the reclaim of desktop at the end of work cycle • Enhancement to DR strategies • Task workers needing additional horsepower for specific projects • Power Users needing multiple desktops for specific projects
  • 25. HvCO Workflows are the building blocks • Installing the Plugin is simple • Workflows are customized easily • Incremental Plugin releases can update functionality without relying on major releases . . . • Admins exercise full control over what is and isn’t exposed • Huge opportunity for PSO!!!! – Complex workflows – Importable, Exportable, Interchangeable CONFIDENTIAL 25
  • 26. Every EUC Customer Can Use This ! 1. Available w vCenter and provides scheduling and tracking 2. Leverages vCenter SSO and simple config from vCenter ~ vCO CONFIDENTIAL 26
  • 27. vCAC for End Users CONFIDENTIAL 27
  • 28. vCAC for Delegated Admins CONFIDENTIAL 28
  • 29. Configuring © OnX Enterprise Solutions. All rights reserved.
  • 30. Prerequisites • VMware Horizon View 6 • vCenter Orchestrator version 5.5.1 • vCloud Automation Center version 6.0.1 • vCenter Server and vCenter Single Sign-On – 5.5b and SSO 2.0 or higher
  • 31. View Pod Alias is used in configuring workflows When you add your View Pod you do so using an alias This alias is used to reference the View Pod in configuring the workflows When you configure the properties of the workflow and edit Properties the Data Binding is used to specify constants
  • 32. Delegate Administrator workflow is used to limit access Log in to the Orchestrator client as an administrator. Click the Workflows view in the Orchestrator client. In the workflows hierarchical list, select Library > Horizon > Configuration > Add Delegate Administrator Configuration
  • 33. Lessons Learned © OnX Enterprise Solutions. All rights reserved.
  • 34. You should use an external vCO Appliance • vCAC comes with vCO however it is not started by default • You need to enable the service from the vCAC appliance • You are better off using an external vCO Appliance
  • 35. Ensure you specify proper context for vCO 1. You can specify the default orchestrator folder context on a per-tenant basis 2. You need to login as the original administrator to do so 3. It can be found under Administration, Tenants, Advanced Services and then Default Orchestration Folder 4. Simply select the Actions and Edit and you can browse to any folder in the root of the tree
  • 36. Exposing Advanced Services The Advanced Service tab is not exposed unless the Group has the Service Architect Role
  • 37. Additional thoughts on integration • Ensure that vCO is configured to use SSO locally • When specifying an external vCO from vCAC the configuration should use basic authentication • Ensure you have created separate folders for single tenant environments or separate vCO appliances for multi-tenant
  • 38. FAQ’s 1. How do they implement the HvCO ? HvCO will be a separate download alongside Horizon 6, customers go to vCO and install plugin 2. How do the DA workflows use View Admin roles/privileges ? They DON’T, the admin sets up credentials in vCO to use a trusted service account 3. Do the workflows expose all the View 6 API’s ? Not all of them – only certain ones will be available and supported, there could be more available at release but they may not be supported 4. What are the exciting futures for HvCO ? DaaS Integration (Desktone) Pool creation, Cost/ITBM, Reclamation CONFIDENTIAL 38
  • 39. More information • Download the whitepaper and review the release notes – https://www.vmware.com/support/horizon-view/doc/horizon-vco-plugin-10-release-notes.html • Review the vCAC 6.X installation documentation – https://www.vmware.com/support/pubs/vcac-pubs.html • Review the VMware View 6 Evaluation guide – http://www.vmware.com/resources/techresources/10269 3rd Party Resources • Detailed vCAC implementation Guide – http://www.virtualjad.com/2014/02/vcloud-automation-center-60-poc-and.html
  • 40. © 2014 VMware Inc. All rights reserved. Stephane Asselin, @VirtualStef