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EKOMATE-SOFTWARE
SERVICE COMPANY
Group 5
CONTENT
 What is the case study about?
 What business are we in?#
 Macro analysis (PEST)
 Micro analysis (Porter’s five forces)
 Overview Current Strategy
 Key Success Factors
 Issue and Recommendation
 Future Directions?
What is the case study about?
 Software service company
 Found in 1996-Tom Thomas (Self-funded)
 Focus on International Market
 1998-First Contract with USA
 2002-Slow Economic downturn in USA
 2004-Ekomate and the Scots
 Network of relationship in international market
What Business are we in?
 Business to Business (International Market)
 Small firm seeking international growth
 Global
 Highly Competitive
Political :
 Support from Governments to
protect IT SME communities are
less.
 Increasing income tax for IT
companies in India
 Anti-social activities like
terrorism
Social :
 Customers expect very high
degree of quality accreditations
which is expensive for SME IT
vendors.
Technological :
 Changing technologies,
software up gradations ,
Interfacing problems etc.
Factors like product
obsolesce leads to unstable
conditions.
Economic :
 Exchange rates
 Growing labor costs
 Inflation rates
 Growing demand of
outsourcing
 Economic disasters like
Recession etc
PEST
Micro (Porter’s five forces)
-Current Strategy overview-
Current Goal A vision towards Global expansion
Current Objective Expanding the market to Europe
Present Strategic Capabilities Native English speaker, a number of
IT engineers in India, Many non-
residential Indian (Network), High
cost competitiveness, clear target
markets
Current action and business channel Using network rather than direct
business opportunities.
Key Success Factors
 Industry Network in US
 Non-resident Indians (NRIs) society
 Skilled Labor force
 ISO accreditation
 Competitive price
 Targeting wide international market
 Professional Mentor
Issues & Recomendations
Issues Recommendations
• Small & Medium Scale Projects
• One-off projects
• No product whatsoever
• Not easy to get clients directly
• Lack of local partners
• Diversification
• Develop own product for
sale/licence
• Freelance websites (Elance, Guru,
RAC)
• Sales representatives
• Long term contract (Support
Service)
• Participate Exhibitions/IT fairs
• Develop strong portfolio
Future Directions
 Establish front-office in major cities
(UK,USA,ITALY)
 Strong marketing force
 Create more local partnership
 Sustaining work
 Specialise in Internet enabled applications
 Mobile phone application development
 Business Process Outsourcing (BPO)
Thank You!

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Ekomate

  • 2. CONTENT  What is the case study about?  What business are we in?#  Macro analysis (PEST)  Micro analysis (Porter’s five forces)  Overview Current Strategy  Key Success Factors  Issue and Recommendation  Future Directions?
  • 3. What is the case study about?  Software service company  Found in 1996-Tom Thomas (Self-funded)  Focus on International Market  1998-First Contract with USA  2002-Slow Economic downturn in USA  2004-Ekomate and the Scots  Network of relationship in international market
  • 4. What Business are we in?  Business to Business (International Market)  Small firm seeking international growth  Global  Highly Competitive
  • 5. Political :  Support from Governments to protect IT SME communities are less.  Increasing income tax for IT companies in India  Anti-social activities like terrorism Social :  Customers expect very high degree of quality accreditations which is expensive for SME IT vendors. Technological :  Changing technologies, software up gradations , Interfacing problems etc. Factors like product obsolesce leads to unstable conditions. Economic :  Exchange rates  Growing labor costs  Inflation rates  Growing demand of outsourcing  Economic disasters like Recession etc PEST
  • 7. -Current Strategy overview- Current Goal A vision towards Global expansion Current Objective Expanding the market to Europe Present Strategic Capabilities Native English speaker, a number of IT engineers in India, Many non- residential Indian (Network), High cost competitiveness, clear target markets Current action and business channel Using network rather than direct business opportunities.
  • 8. Key Success Factors  Industry Network in US  Non-resident Indians (NRIs) society  Skilled Labor force  ISO accreditation  Competitive price  Targeting wide international market  Professional Mentor
  • 9. Issues & Recomendations Issues Recommendations • Small & Medium Scale Projects • One-off projects • No product whatsoever • Not easy to get clients directly • Lack of local partners • Diversification • Develop own product for sale/licence • Freelance websites (Elance, Guru, RAC) • Sales representatives • Long term contract (Support Service) • Participate Exhibitions/IT fairs • Develop strong portfolio
  • 10. Future Directions  Establish front-office in major cities (UK,USA,ITALY)  Strong marketing force  Create more local partnership  Sustaining work  Specialise in Internet enabled applications  Mobile phone application development  Business Process Outsourcing (BPO)