Ekomate
- 2. CONTENT
What is the case study about?
What business are we in?#
Macro analysis (PEST)
Micro analysis (Porter’s five forces)
Overview Current Strategy
Key Success Factors
Issue and Recommendation
Future Directions?
- 3. What is the case study about?
Software service company
Found in 1996-Tom Thomas (Self-funded)
Focus on International Market
1998-First Contract with USA
2002-Slow Economic downturn in USA
2004-Ekomate and the Scots
Network of relationship in international market
- 4. What Business are we in?
Business to Business (International Market)
Small firm seeking international growth
Global
Highly Competitive
- 5. Political :
Support from Governments to
protect IT SME communities are
less.
Increasing income tax for IT
companies in India
Anti-social activities like
terrorism
Social :
Customers expect very high
degree of quality accreditations
which is expensive for SME IT
vendors.
Technological :
Changing technologies,
software up gradations ,
Interfacing problems etc.
Factors like product
obsolesce leads to unstable
conditions.
Economic :
Exchange rates
Growing labor costs
Inflation rates
Growing demand of
outsourcing
Economic disasters like
Recession etc
PEST
- 7. -Current Strategy overview-
Current Goal A vision towards Global expansion
Current Objective Expanding the market to Europe
Present Strategic Capabilities Native English speaker, a number of
IT engineers in India, Many non-
residential Indian (Network), High
cost competitiveness, clear target
markets
Current action and business channel Using network rather than direct
business opportunities.
- 8. Key Success Factors
Industry Network in US
Non-resident Indians (NRIs) society
Skilled Labor force
ISO accreditation
Competitive price
Targeting wide international market
Professional Mentor
- 9. Issues & Recomendations
Issues Recommendations
• Small & Medium Scale Projects
• One-off projects
• No product whatsoever
• Not easy to get clients directly
• Lack of local partners
• Diversification
• Develop own product for
sale/licence
• Freelance websites (Elance, Guru,
RAC)
• Sales representatives
• Long term contract (Support
Service)
• Participate Exhibitions/IT fairs
• Develop strong portfolio
- 10. Future Directions
Establish front-office in major cities
(UK,USA,ITALY)
Strong marketing force
Create more local partnership
Sustaining work
Specialise in Internet enabled applications
Mobile phone application development
Business Process Outsourcing (BPO)