E5C is a consulting firm that helps clients achieve organizational energy and exceptional performance through their expertise in strategy, technology, operations, and human resources consulting. They focus on building strong partnerships, customer-centricity, and developing organizational capabilities. E5C's experienced leadership team leverages over 100 combined years of expertise to help clients capitalize on opportunities and achieve their vision.
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E5c Corporate Ppt
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2. Our Vision “ Partnering with clients to achieve their vision” Our Mission Provide C Level attention to every project we undertake. Customer – centricity through people, process & strategic inputs. enterprise 5c
3. e5c’s business is to generate exceptional performance by developing robust partnerships with companies that it can add significant long-term value to. e5c is committed to helping our clients achieve organizational energy by following its 5 core principles : Character, Commitment, Consistency, Communication & Collaboration. enterprise 5c - Business Purpose
4. We believe in building Organizational Energy. e5c believes that when an enterprise develops and aligns excellence in its strategy, organizational capabilities and key relationships, it generates the energy required to place itself onto a new trajectory. enterprise 5c - The way we work Organizational Energy > Strategy + Capabilities + Relationships
5. Character We combine integrity, conviction, understanding, courage, and loyalty with respect Commitment We play to win - win Consistency We make excellence a habit Communication We believe in transparency & personal integrity Collaboration Working together for achieving success enterprise 5c - Our Drivers… 5C’s Organizational Energy 5C’s E5C e5c E5C Capabilities Relationships Strategy E N E R G Y
6. enterprise 5c - Our Expertise e5c works with entrepreneurs and established businesses to conceptualize and build new business concepts in the telecom, retail and FMCG sectors. e5c’s leaders are experts in capitalizing on M&A, business building and turnaround opportunities e5c’s leaders have success stories in situations that require sound and aggressive decision-making under considerable pressure. e5c advises foreign entities on their India expansion strategy with particular focus on operations, brand-building and marketing activities. e5c has over 100 years of combined experience in telecom, FMCG and consulting e5c uniquely devotes extensive senior-level attention to each of its engagements. e5c is adept in formulating and aligning organization’s people, strategy and operations with a focus on generating organizational energy. e5c’s leaders would be an integral part of the client’s extended management team to design, formulate and execute strategies e5c’s senior partners have held leadership roles with proven success/track records enterprise 5c - Our key differentiators
7. Leadership Team Founder/Partner Partner Partner Partner established credentials & successful track records We Design, Develop and Deploy services and solutions to enable and empower clients, sustain and grow in a competitive market, achieving excellence by building organizational energy. Organization Capability Building People Focus Process Focus Visionary Leadership Strategic Thinking Team Strengths
8. Leadership Team Strengths Cummulative experience: 100 years of combined experience having worked with various industries – Knowledge Management is a Centre of Excellence, Best Practices leveraged for our clients to sustain competitiveness. Our leaders are an integral part of the client’s extended management rich and varied experience of Indian & International markets, managing diversity and delivering turnaround results Domain Expertise : Marketing, Finance, Sales, Distribution, Customer Service & General Management functions; Strategic and Operating experience; Mergers and Acquisitions; International Project Management, Business Development; Brand building (product & corporate), B2B marketing strategies, Customer relationship building, Retail operations and related corporate strategies Human Resource Industry Expertise : Telecom; FMCG; Retail; Information Technology; etc e5c taps into its extensive network to better address each of its clients unique needs
9. Customer focused process Building efficiency & effectiveness thru: Growth Strategies Turn around strategies Roll out strategies. Strategy Technology Operations Formulate roadmaps starting from idea generation to cash generation Develop the necessary building blocks for R&D, Sourcing & Procurement. Help clients generate competitive advantage & reduce costs in all possible areas. Help in converting technology benefits into products & services through customer insights Support development models for market analytics/churn prediction tools, forecasting models enterprise 5c - Offerings Human Resources Strategic HR Consulting / Organization Capability bldg HR Outsourcing Competency enhancement Top Talent Search Services
10. Strategy Consulting Customer-centric companies do things differently The future is all about SERVICE Service is all about Differentiation
11. Strategy Consulting - Our Offerings Customer focused processes/ Customer engagement strategies: Our Customer Sat® Indexes (measuring matrices/models) empower & enable organizations to understand customer needs and their changing expectations enhance customer engagement /customer satisfaction increase their performance (leadership status and brand visibility) increase efficiency and effectiveness (deliver in a timely and cost-effective manner) Building efficiency & effectiveness thru: Growth Strategies Turn around strategies Roll out strategies (providing roll out strategy support for organizations wanting an India entry) Product/ Service Strategies Brand Strategies Technology leveraging for people benefit Strategic Partners -outsourced People -employees Processes -operational excellence Customer Satisfaction Internal Customer Matrix External Customer Matrix
12. Technology Consulting Technology is both a Leveler as well as a Differentiator Technology enables; while People in the company deliver Customer Delight .
13. Technology Consulting - Our Offerings Bring in the focus on value- intangible value to a customer relationship via technology Convert technology benefits into products & services through customer insights & market scenario - Retrieval of data and converting into actionable knowledge at a speed that befits industry Support development models for market analytics/churn prediction tools, forecasting models, etc Strategic differentiator is Customer Service- A sense of dependability with complete confidence – we help companies to deliver more always and stay ahead at the frontier as customers keep raising the bar for in a service industry play an advisory role for startup companies in the space of AMR & BPL technologies leveraging technology for customer responsiveness will create a huge differentiation vis-à-vis competition
14. Operational Consulting Our delivery integrates the collective experience and wisdom Offer exacting and timely solutions Blend sensitivity, responsiveness, high sense of ownership and engagement Focus on quality and excellence
15. Operational Consulting - Our Offerings Operational excellence from product concept to customers and from customers to cash Diagnostic studies to identify business performance improvement areas/help build business verticals for organizations Cost management, revenue optimization and risk management programs to generate competitive advantage Sales and marketing effectiveness programs Formulate roadmaps starting from ideation to cash generation Develop the necessary building blocks for R&D, Sourcing & Procurement.
16. Human Resources Consulting Human Resource programs that actively and positively contribute to the bottom line
17. Human Resources Consulting - Our Services Strategic HR Consulting Organizational and Leadership Dev Cultural Integration and Value Workout Competency Mapping & Dev Organizational restructuring Vision / Mission linked to business results Talent Management - Unlocking potential for performance Top Talent Search Partnering search efforts ensuring the right person for the right job Competent Applicant pool and robust process focus in hiring the BEST HR Outsourcing end to end HR for small and mid size companies HR Operations Learning & Development Policy making and implementation Career Counseling Job Analysis and Descriptions Employee Engagement Studies Competency Enhancement Thru ‘ one-on-one / workshop facilitate skill / competency development Team Collaboration Employee Empowerment Change Management Customer Sensitization Coaching and Mentoring Fundamental HR best practices in managing your Human Resources
18. Partnering e5c for HR… Partnership Model for meaningful engagement Allows you to focus only on the organization's core competencies and critical business activities Access to SME’s - Domain Expertise and Experience to establish Efficient and Effective HR Processes/ Systems; access to standardized processes - become more nimble and gain speed and flexibility Process Improvements focus Manage people and technology resources strategically Data Analytics to facilitate decision making and unlock potential Focus on value-added activities Confidentiality and quality
19. Strategy HR Consulting provide for one-on-one coaching for entrepreneurs to be Competency Mapping & Development organizational restructuring for building energy Managing change effectively to achieve exceptional results Vision/Mission linked to Business Results, Value workouts Workshops to facilitate customer centric focus/employee empowerment/ Team building Organization structure design for operational effectiveness Cultural integration of two or more teams Mentoring / coaching of senior managers / workshop Leadership Training & Development Talent Management - Unlocking potential for performance
20. HR Outsourcing: end to end HR Services SME’s provide the necessary knowledge and tools to develop and maintain a successful and cost effective Human Resource function Provide HR Outsourcing – end to end HR Design, Develop and Deploy HR Structure, systems and processes Policy Making and Implementation HR Desks HR Operations Learning & Development Policy making & implementation Career Counseling Job Analysis and Descriptions Employee Engagement Studies Methodology Conduct an assessment of your human resource programs-identify any gaps or disconnects. Develop a strategic human resources plan - a blueprint for how all human resources initiatives and programs can be linked to the achievement of business goals
21. HR Outsourcing: end to end HR Services employee Day 1 Induction Process Employee Database Mgmt Movements Transfer Promotion Others Salary, Benefits (Leave, Tax) Inputs / Advises HR Policy Administration T & D Learning Needs Plan execution Records & MIS AWARDS Administration EXIT Management
22. HR Operations Desk On boarding Process (induction) to New Hire Survey Employee Life Cycle milestones – Confirmation, Letters – like Increment, Confirmation, Address Proof etc, Rewards and Recognition implementation, Exit Process, Leave Management, etc Handling employee queries wrt Policy / Process Clarification with focus on Process Improvement HR Data Analytics Payroll advice to Finance and Accounts Handling the Training processes end to end Setting the training calendar Trainer identification Coordination for the training activities Training feedback collation Training effectiveness MIS Training Desk HR Outsourcing: HR Desks
23. Top Talent Search Services We would Identify critical success factors for all jobs Help you apply these factors during screening and interviewing Provide management training on interviewing techniques Create an efficient and organized hiring process
24. enterprise 5c - Value Proposition Partners, Proprietary Tools e5c taps into its extensive network to better address each of its clients unique needs. Network of Consultants Other companies Enhanced Customer Services Delighted Customer Collaboration Consulting Innovation Building Energy
26. Contact Us email [email_address] reach us on 080 4152 1800 98809 80000 Visit us @ #25, 1 main rd, 3 rd A cross, Domlur 2 nd stage, Bangalore - 560071 website www.enterprise5c.com Thank you