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DUMB & DUMBER
How smart is your monitoring data
Tom Levey
Tech Evangelist
@tlevey
Big data
is BAD
Big

data
is BAD

monitoring

Make the move to Smart Data
Why do monitoring tools exist?
What is Business Impact?
Enterprise Data Bloating

@

Log Files

Email

monitoring

£
Legal

business
Keep Everything?

!8
Keep Nothing?

!9
just what you need
IT ENVIRONMENT

1200

300,000

servers

trans/min

MONITORING ENVIRONMENT

700
cores

8%
92

servers

80TB
storage
The Digital Hoarders are Winning
Data Storage
System Performance
Network Bandwidth

47%
37%
36%

40-60%
STORAGE REQUIREMENT
INCREASE YEARLY
gartner
smart data
defined
actionable, intelligent, information
IS THIS PERSON PERFORMING WELL?

Heart rate!
150bpm!

Blood pressure!
165/100!
are we talking about this person?
!15
OR this person?
What data could we collect?
Attribute

Person 1

Person 2

Heart Rate

150

150

Blood Pressure

180/90

180/90

Eye Color

Blue

Brown

Blood Type

O+

O-

White Blood Cell Count

3.5

3.8

Hair Color

Brown

Blue

Height

180cm

175cm

Shoe size

11

10

Weight

180kg

94kg

Current activity

sitting

skating
IS PERSON 2 PERFORMING WELL?

Distance

10,000 metres!

Time

12min 44sec!

Record time: 12min 58sec
baseline
New Olympic Record
Jorrit Bergsma 10,000m winner
Traditional Monitoring Tools Are Misleading

Resource Spikes May or May Not Cause Business Impact
Good luck

!21
We’ve become addicted to metrics!

!22
What do these charts tell us about
application performance or business impact?

!23
average response time with historical baseline
monitoring platforms should do the heavy lifting
User & IT perspective
Analytics
Correlation
Intelligent alerting
Resolution path
Disaster Recovery (DR)

vs 

Problem Recovery (PR)
Dumb and Dumber: how smart is your monitoring data?
Dumb and Dumber: how smart is your monitoring data?
Problem Recovery Planning
STRATEGY
!

MONITORING CONSIDERED CRITICAL
!

END USER FOCUSSED
!

CULTURAL
when a problem occurs…
Do we have monitoring?
!

What kind?
!

What are we collecting?
!

How long do we have history?
when a problem occurs…

Network

LOGS

DATABASE

INFRASTRUCTURE

APPLICATION
Distributed dynamic environments
smart data
MOST APM TOOLS ARE

DUMB
MOST INFRASTRUCTURE
MONITORING TOOLS ARE

DUMBER!
IT ENVIRONMENT

1200

300,000

servers

trans/min

MONITORING ENVIRONMENT

700
cores

8%
92

servers

80TB
storage
Who is using my application
End user experience - kpi's
business transaction - kpi's

Oracle
.NET Service

ESB/MQ
Apache

Browser(s)

Purchase
Search Flight
Flight Status
Login

Native
Mobile
App

Network
application flow - kpi's
code execution Diagnostics
We need to save THE RIGHT data
Analytics

Aggregation

Correlation	

Control

Application

Archive
Don’t be this person…

!42
plan ahead
anticipate needs
intended purpose

!43
QUANTIFY IMPACT
$64,499 per min
Application
Revenue

10.1 s

$11,987 per min

Application
Response time
100 ms
Application
Errors

* Screenshot from US e-Commerce AppDynamics Customer
QUANTIFY BENEFIT
code
release 1

code
release 2

code
release 3

$58,237 per min
$44,499 per min
Application
Revenue
Application
Response time
3.1 sec

1.9 s

!45
EXAMPLES
Dumb and Dumber: how smart is your monitoring data?
over 1 million metrics per minute.
what did he say?
1.

2.

3.
1.

2.

3.

Big monitoring data
slows down MTTR and
drives up costs… a lot!
1.

2.

3.

Focusing on Problem Recovery
will help you figure out your
architecture, tools, & process…
This saves time and money
1.

2.

3.

Don’t be a digital hoarder!!!
Make the move to Smart Data
stand 1020

Free trial: appdynamics.com/freetrial
thankyou!

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Dumb and Dumber: how smart is your monitoring data?