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Does Every Cloud Have Silver Lining?

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Lori Mankin
Lori Mankin

A presentation which informs small to medium-sized businesses the following: -What cloud computing is, the costs/risks and what businesses are adopting it. -The competitive advantages of cloud computing and why you never want your competitors to get there first. -Answers to important questions about security, Internet connectivity, and where the data is stored. -Critical facts every business should know before adopting a cloud based network.

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How Cloud Computing Provides Exceptional Business Value to Many Companies And Why It’s Not Right For Others Your Presenters: Chris Boyle Bill McCharen CEO COO MyITpros MyITpros
• Founded 1/20/1993 • 14 Employees • Average annual growth last 5 years: 22% • 39% growth YTD (through October 2012 vs. 2011) • Local leader in managed IT services with a particular strength in cloud computing As of October31, 2012: • Managed service clients: 73 • Managed servers: 372 • Managed desktops/laptops: 1071
For many years, technology professionals have used an image of a cloud to represent the Internet in network diagrams. Today that image has morphed into one of the hottest buzzwords in technology history.
 VPN and Terminal Services since 1999-2000  Initial cloud offerings were hosted backup/BCDR and hosted exchange beginning in 2007  All MyITpros’ servers in the cloud since 2009  Our first client on hosted server in 2010  Current cloud statistics ◦ Active: 14 companies / 35 servers / >233 users ◦ Pending: 2 companies / 2 servers / 58 users
 What is cloud computing…today?  Who is – and isn’t – moving to the cloud and why?  What are the costs and risks of moving – or not moving - to the cloud?  What is my path to the cloud?  Other answers to frequently asked questions about “going to the cloud”  Your Q& A
Before Cloud Traditional IT: Your organization buys and owns the software and hardware it uses. You either have internal staff for support and maintenance of the software and hardware, or you pay a third party for support.
Cloud Computing: A model for enabling convenient, on-demand access to a shared pool of configurable computing resources (e.g., networks, servers, storage, applications and services) that can be rapidly provisioned. After Cloud
 Cloud is a fundamental shift in computing ◦ Mainframe era ◦ PC era: desktops and servers (through many iterations) ◦ Cloud computing era: another fundamental change that will drive us for 15 to 20 years
Simply stated, cloud computing is an IT utility you use, not a complex system requiring your precious resources to maintain. Electricity is a good analogy. Once upon a time, companies (largely factories) were required to produce their own power to operate a number of tools and machines they used to produce their wares.
Burden’s Wheel By the early years of the twentieth century (50 years later) this once-world class, cutting edge technology was abandoned, rusting in a field of overgrown grass.
Does Every Cloud Have Silver Lining?
PC Era Cloud Era
Intel said corporations are ordering fewer PCs, consumers in emerging markets are sitting on the sidelines, and PC manufacturers are reducing their inventories to meet sinking demand. Intel blamed a weakening global economy for slumping chip sales. Still, chief rival AMD has fared much worse. Sales have tumbled, and the stock has matched it -- falling by more than 32% this year.
“The PC hardware business is obviously struggling. The transition here is pretty straightforward in terms of where things have moved to and certainly that’s cloud, that’s web.” (Martin Pyykkonen, a Greenwood Village, Colorado-based analyst at Wedge Partners Corp)
SMB Cloud Trends 71% Need solutions for mobile workstyles Don’t have the resources to 60% implement new technology solutions 56% Prefer a single source IT solution 50% Think cloud is important to their business Source: Microsoft 2012 SMB Cloud Adoption Study, Edge Strategies
• IT spending and complexity stifles business growth • The business is exposed to disruptions and disasters • Workers remain tethered to the office • Harder to attract top talent, both inside and outside your region • Your competition can gain an advantage with greater speed, agility and execution
Bad cloud solutions or providers may mean: • The business is exposed to disruptions • Workers revolt • Lose top talent • Lose clients • Your competition can gain an advantage
 Don’t want servers on premise any more (or ever)  Maintenance is cheaper (internal or outsourced)  Flexibility * speed * agility  Multiple offices or remote workers  Highly mobile or widely dispersed workforce  Multiple devices per user  Device disparity between users  Scalability up or down: rapid growth/downturns  Focus on core business/competitive advantage  Bad experience with IT support
Case study: venture funded manufacturing startup situation at first meeting:  Executive leadership meeting at MyITpros office ◦ Five senior executives and one manager ◦ Met at MyITpros because they didn’t have an office yet  Everyone will be working from home for at least the first 6 months  CEO did not want small business server at his house, or anyone else's house  Start with 6 people, expand to 24 in the first year
Case study: venture funded manufacturing startup Situation Through Implementation & 2 Years Later:  Implemented hosted server, managed services and hosted VoIP Client Hot Buttons:  Don’t want servers on premise  Flexibility * speed * agility  Multiple offices or remote workers  Highly mobile and widely dispersed workforce  Scalability up or down: rapid growth  Focus on core business/competitive advantage
Case study: automotive body shop Situation before cloud:  Existing managed service client for 6 months  3 locations around Austin  2 discreet LOB applications with separate databases at each location  Horrible infrastructure by previous ITSP  Very old servers badly in need of refresh
Case study: automotive body shop Situation after cloud:  Implemented hosted server and hosted exchange Client Hot Buttons:  Multiple offices or remote workers  Focus on core business  Maintenance is cheaper (internal or outsourced)  Bad experience with IT Support
Case study: fast growing exercise equipment manufacturer situation February 2012:  Existing managed service client for 1 month  2 year old company at 30+ users and no server  Initially wanted small business server with MS Exchange  The day we started deploying the server, the client began asking for remote connectivity functionality  MyITpros’ project manager halted the project  Bill came in and demonstrated Cloud7
Case Study: Fast Growing Exercise Equipment Manufacturer Situation Today:  Proposed and implemented Cloud7 Client Hot Buttons:  Flexibility * speed * agility  Multiple offices or remote workers  Highly mobile or widely dispersed workforce  Multiple devices per user  Device disparity between users  Scalability up or down: rapid growth/downturns  Focus on core business/competitive advantage
 Too small / per user cost prohibitive  Resource and/or data intensive applications ◦ Architectural / Engineering or other firms using CAD  Single office with few or no remote workers  Static workforce with standardized devices per user  Little to no competitive advantage  Bad Experience with IT Support (lack of trust)  Fear of change  They want to be able to hug their servers 
1. Start with hosted backup/business continuity/disaster recovery 2. Add hosted Exchange or other email 3. Layer in hosted QuickBooks, LOB or other specially SaaS apps 4. Use a hosted desktop 5. MyITpros Cloud7 webtop: one portal for all your servers, applications, data, network, + managed services
• Any device, business or personal • Windows, Mac, tablets and smartphones • Consistent experience on any device • Intuitive Webtop interface • Seamlessly integrate apps and data • Dramatically reduce IT support costs • 99.9% Up-time SLA • Best In Class security
 What if the Internet goes down?  What about security?  Where is my data?  What about Office 365 and Google Apps?  What if YOU go out of business?  What about speed and performance?  What if I just upgraded my entire network?
Chris Boyle Bill McCharen chris@myitpros.com bill@myitpros.com

More Related Content

Does Every Cloud Have Silver Lining?

  • 1. How Cloud Computing Provides Exceptional Business Value to Many Companies And Why It’s Not Right For Others Your Presenters: Chris Boyle Bill McCharen CEO COO MyITpros MyITpros
  • 2. • Founded 1/20/1993 • 14 Employees • Average annual growth last 5 years: 22% • 39% growth YTD (through October 2012 vs. 2011) • Local leader in managed IT services with a particular strength in cloud computing As of October31, 2012: • Managed service clients: 73 • Managed servers: 372 • Managed desktops/laptops: 1071
  • 3. For many years, technology professionals have used an image of a cloud to represent the Internet in network diagrams. Today that image has morphed into one of the hottest buzzwords in technology history.
  • 4. VPN and Terminal Services since 1999-2000  Initial cloud offerings were hosted backup/BCDR and hosted exchange beginning in 2007  All MyITpros’ servers in the cloud since 2009  Our first client on hosted server in 2010  Current cloud statistics ◦ Active: 14 companies / 35 servers / >233 users ◦ Pending: 2 companies / 2 servers / 58 users
  • 5. What is cloud computing…today?  Who is – and isn’t – moving to the cloud and why?  What are the costs and risks of moving – or not moving - to the cloud?  What is my path to the cloud?  Other answers to frequently asked questions about “going to the cloud”  Your Q& A
  • 6. Before Cloud Traditional IT: Your organization buys and owns the software and hardware it uses. You either have internal staff for support and maintenance of the software and hardware, or you pay a third party for support.
  • 7. Cloud Computing: A model for enabling convenient, on-demand access to a shared pool of configurable computing resources (e.g., networks, servers, storage, applications and services) that can be rapidly provisioned. After Cloud
  • 8. Cloud is a fundamental shift in computing ◦ Mainframe era ◦ PC era: desktops and servers (through many iterations) ◦ Cloud computing era: another fundamental change that will drive us for 15 to 20 years
  • 9. Simply stated, cloud computing is an IT utility you use, not a complex system requiring your precious resources to maintain. Electricity is a good analogy. Once upon a time, companies (largely factories) were required to produce their own power to operate a number of tools and machines they used to produce their wares.
  • 10. Burden’s Wheel By the early years of the twentieth century (50 years later) this once-world class, cutting edge technology was abandoned, rusting in a field of overgrown grass.
  • 12. PC Era Cloud Era
  • 13. Intel said corporations are ordering fewer PCs, consumers in emerging markets are sitting on the sidelines, and PC manufacturers are reducing their inventories to meet sinking demand. Intel blamed a weakening global economy for slumping chip sales. Still, chief rival AMD has fared much worse. Sales have tumbled, and the stock has matched it -- falling by more than 32% this year.
  • 14. “The PC hardware business is obviously struggling. The transition here is pretty straightforward in terms of where things have moved to and certainly that’s cloud, that’s web.” (Martin Pyykkonen, a Greenwood Village, Colorado-based analyst at Wedge Partners Corp)
  • 15. SMB Cloud Trends 71% Need solutions for mobile workstyles Don’t have the resources to 60% implement new technology solutions 56% Prefer a single source IT solution 50% Think cloud is important to their business Source: Microsoft 2012 SMB Cloud Adoption Study, Edge Strategies
  • 16. • IT spending and complexity stifles business growth • The business is exposed to disruptions and disasters • Workers remain tethered to the office • Harder to attract top talent, both inside and outside your region • Your competition can gain an advantage with greater speed, agility and execution
  • 17. Bad cloud solutions or providers may mean: • The business is exposed to disruptions • Workers revolt • Lose top talent • Lose clients • Your competition can gain an advantage
  • 18. Don’t want servers on premise any more (or ever)  Maintenance is cheaper (internal or outsourced)  Flexibility * speed * agility  Multiple offices or remote workers  Highly mobile or widely dispersed workforce  Multiple devices per user  Device disparity between users  Scalability up or down: rapid growth/downturns  Focus on core business/competitive advantage  Bad experience with IT support
  • 19. Case study: venture funded manufacturing startup situation at first meeting:  Executive leadership meeting at MyITpros office ◦ Five senior executives and one manager ◦ Met at MyITpros because they didn’t have an office yet  Everyone will be working from home for at least the first 6 months  CEO did not want small business server at his house, or anyone else's house  Start with 6 people, expand to 24 in the first year
  • 20. Case study: venture funded manufacturing startup Situation Through Implementation & 2 Years Later:  Implemented hosted server, managed services and hosted VoIP Client Hot Buttons:  Don’t want servers on premise  Flexibility * speed * agility  Multiple offices or remote workers  Highly mobile and widely dispersed workforce  Scalability up or down: rapid growth  Focus on core business/competitive advantage
  • 21. Case study: automotive body shop Situation before cloud:  Existing managed service client for 6 months  3 locations around Austin  2 discreet LOB applications with separate databases at each location  Horrible infrastructure by previous ITSP  Very old servers badly in need of refresh
  • 22. Case study: automotive body shop Situation after cloud:  Implemented hosted server and hosted exchange Client Hot Buttons:  Multiple offices or remote workers  Focus on core business  Maintenance is cheaper (internal or outsourced)  Bad experience with IT Support
  • 23. Case study: fast growing exercise equipment manufacturer situation February 2012:  Existing managed service client for 1 month  2 year old company at 30+ users and no server  Initially wanted small business server with MS Exchange  The day we started deploying the server, the client began asking for remote connectivity functionality  MyITpros’ project manager halted the project  Bill came in and demonstrated Cloud7
  • 24. Case Study: Fast Growing Exercise Equipment Manufacturer Situation Today:  Proposed and implemented Cloud7 Client Hot Buttons:  Flexibility * speed * agility  Multiple offices or remote workers  Highly mobile or widely dispersed workforce  Multiple devices per user  Device disparity between users  Scalability up or down: rapid growth/downturns  Focus on core business/competitive advantage
  • 25. Too small / per user cost prohibitive  Resource and/or data intensive applications ◦ Architectural / Engineering or other firms using CAD  Single office with few or no remote workers  Static workforce with standardized devices per user  Little to no competitive advantage  Bad Experience with IT Support (lack of trust)  Fear of change  They want to be able to hug their servers 
  • 26. 1. Start with hosted backup/business continuity/disaster recovery 2. Add hosted Exchange or other email 3. Layer in hosted QuickBooks, LOB or other specially SaaS apps 4. Use a hosted desktop 5. MyITpros Cloud7 webtop: one portal for all your servers, applications, data, network, + managed services
  • 27. • Any device, business or personal • Windows, Mac, tablets and smartphones • Consistent experience on any device • Intuitive Webtop interface • Seamlessly integrate apps and data • Dramatically reduce IT support costs • 99.9% Up-time SLA • Best In Class security
  • 28. What if the Internet goes down?  What about security?  Where is my data?  What about Office 365 and Google Apps?  What if YOU go out of business?  What about speed and performance?  What if I just upgraded my entire network?
  • 29. Chris Boyle Bill McCharen chris@myitpros.com bill@myitpros.com

Editor's Notes

  1. Thanks to Paul Dippell and Service Leadership, Inc. for this photo
  2. Thanks to Paul Dippell and Service Leadership, Inc. for this photo
  3. Thanks to our partner Citrix for this image
  4. Thanks to our partner Citrix for this image
  5. Thanks to our partner Citrix for this image
  6. Thanks to our partner Citrix for this image
  7. Thanks to our partner Citrix for this image