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David Martin Resume

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David Martin M.S., PMP
David Martin M.S., PMP

David Martin has over 25 years of experience in project management, training, and IT administration. His core competencies include project management, technical training, LAN administration, and SharePoint administration. He has managed projects for organizations such as the NFL, Morgan Stanley, State Farm, and the New York Department of Homeless Services. His experience includes implementing ERP systems, VOIP systems, network upgrades, security programs, and software rollouts using various methodologies.

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David Martin MS, PMP 56 Finn Street ♦ Valley Stream, NY 11580 ♦ (347) 522-0035 ♦ MTSConsulting@yahoo.com Core Competencies Project Management Professional – ERP Application rollouts using SDLC methods, LAN infrastructure, VOIP systems,Continuous Improvement Management techniques Technical Trainer – Instruct technical concepts in corporate environments. LAN Administrator – I have 25 years’ experience and CCNA in building and supporting network infrastructures SharePoint Administrator – Proficient in creating Site Collections and customizing workflow application pools. Management Tools Software: Microsoft Server 2008 Microsoft Office 365 Microsoft SharePoint Server 2010 OPNET Modeler 175 Adobe Captivate Adobe Connect Service Now SPLUNK Microsoft Access Microsoft Excel Microsoft Visio Microsoft Project Logical Choice training system Projects/Assignments NATIONAL FOOTBALL LEAGUE New York, NY 07/2015 – 11/2015 PMO Project Manager/Coordinator  Implemented two-factor authentication measures for users who accessed network via CyberArk, VPN, OWEB  Deployed Managed Security Services program consisting of concurrent projects to install multiple vulnerability scanning and security monitoring appliances across the entire league network.  Upgraded/Retired legacy windows servers across the entire league network  Implemented league-wide Email and Document retention program as well as secure data for legal holds  Conducted NetBios Name Service spoofing remediation measures across entire league  Collaborate with otherproject managers of large IT initiatives to ensure cross-alignment of schedules where dependencies may exist . NEW HORIZONS New York, NY 08/2014 – 07/2015 Project Management Trainer  Trained SDLC, CIM, Clinical Trials and other methods to senior management of several large corporations including, City of New York legal department, and NYU Langone medical center.  Instruct PM’ on level 3 Excel skills such as Nested Formulas using Conditional Logic, Macros, Formula Auditing, WhatIf scenario creation, Lookup Formulas and Power Pivot tables.  Also train advanced MS Project, Access,and SharePoint skills to project managers of several large corporations  Designed custominstructional content for complex proprietary and standard software applications. MORGAN STANLEY New York, NY 05/2013 – 08/2014 Project Manager – New Financial Management Platform Rollout  Branch Lead for large-scale T3, merger / proprietary software upgrade / Citrix / MS Office 2010  Updgraded bandwidth across WAN’s with Verizon SME’s at remote branch locations  Distributed billion$ proprietary financial management platform across multiple concurrent deployment lifecycles  Used Excel to provide cost and schedule variance updates with EVA formulas for PM’s  Used Excel to add historical information, configuration data,and lessons learned to the organization’s process assets  Used Critical Chain method to monitor cost and schedule variances and Exported data to Excel for analysis  Validate project scope by ensuring deliverables met quality metrics in availability, defect frequency, and reliability before customer sign-off.  Used SPLUNK macros in Excel to manage project work during execution process,taking charge of key performance indicators, change requests, stakeholderengagement, scheduling, and resource allocation.
STATE FARM Bloomington, IL 01/2012 – 04/2013 Training Coordinator – Unified Communications VOIP System Rollout  Deployed Unified Communications Integrated voice/data platform to Northeast and Midwest franchises.  Validated scope of project deliverables against metrics of reliability, on-time performance and availability.  Trained personnelon organizational process assets such as internalprocedures, support documentation,and compliance standards forthe VOIP and CRM integrated communication platform.  Communicated performance reports and status updates to branch managers and PMO  Assisted CISCO engineers and PMO with hardware implementation strategies,troubleshoot WANconnectivity issues,and customize devices for branch use. NEW YORK DEPARTMENT OF HOMELESS SERVICES New York, NY 11/2009 – 03/2010 Certified CARES Trainer  Taught as a certified Client Assistance Relocation Enterprise System (CARES) instructor  Presented to classes of up to 25 students on a daily basis  Taught 18 separate courses using Adobe Captivate simulations  Available for on-site instruction under intense conditions in production environments ALL COVERED, New York, NY 02/2007 – 09/2009 Account Manager – Multiple Hardware/Software projects  Managed portfolio of over 60 accounts that generated $1.2 million in revenue  Responsible for multiple projects to create customsoftware solutions for small businesses using SDLC methodology  Introduced ITIL standards forimproving service management across the company service portfolio.  Determined lifecycle processes,procedures,tasks,functions,and checklists governing customer engagement on projects and SLA’s.  Provided reports and metrics for greater visibility into the total cost of client support and resource utilization MARTIN TECHNICAL SERVICES, Valley Stream, NY 06/2003 – 02/2007 Project Management Consultant  Used ITIL standards to design services and manage or transition support to in-house operations  Planned budgets,developed project plans, RFP’s, Requirements data and other PM documents in support ofnew product implementations and software deployment projects  Performed make-buy analysis, SOW creation, contract negotiation and other processes to plan and conduct procurements.  Monitored and Controlled project work for rollouts, server builds and network cutovers for various small business clients.  Administrated Exchange Server 2003 and Blackberry Enterprise Server 4.0 in production environments MASS ELECTRIC CONSTRUCTION, Whitestone,NY 04/2001 – 06/2003 Consultant  Contracted to upgrade and substantially improve the WAN connectivity.  Switched WAN access from Frame Relay to T1.  Installed Cisco VPN router for secure remote access to company headquarters in Boston, Sonic firewall router for LAN security, and additional WIN2k servers to load-balance file and application services.  acquisition and installation of personalcomputer technology  Assisted users to effectively apply the standard computing tools to more efficiently perform their job functions. UGO TECHNOLOGY SOLUTIONS, New York, NY 02/1999 – 03/2001 Project Coordinator– Web Hosting and Online Media Entertainment Company  Coordinated backlog, schedule, and budget of work streams across all phases of SDLC for web application development projects.  Used quantitative methods in project selection to determine earned monetary value and benefit cost ratios of acquiring select prospects as hosting clients  Coordinated the physical move of IT infrastructure for 56 users over the course of a single weekend.  Project included new server builds, business continuity and disasterrecovery plans, bandwidth upgrades and VOIP implementations
AMERICAN COMMUNICATIONS NETWORK, Dearborn MI 02/1995 – 09/1999 Executive Field Trainer  Trained sales staff to provide direct marketing services for telecommunications giant, LCI International which was subsequently acquired by Global Crossing and Qwest respectively  Trained telecommunications concepts before a sales force of 500. UNITED FEDERATION OF TEACHERS, New York, NY 05/1993 – 02/1995 Trainer  Set-up and implemented training program for over 700 personnel of the UFT.  Recognized for creating a cost savings to marketing department of up to $900 for each employee trained in-house as opposed to off-site seminars.  Developed help desk procedures for entire company using automated tracking and reporting tools. EDUCATION Keller Graduate School of Management, New York, NY Master of Science, Information Systems Management Graduated June 2015 Rochester Institute of Technology, Rochester, NY Bachelor of Science, Professional & Technical Communications Graduated: June 2010 President Phi Beta Sigma Fraternity,Inc. Director of Bigger and Better Business Vice President of Student Union EAI Institute,New York, NY Network AdministrationCertificate Program Completed: 2002 Other Interests PMI Certified Project Management Professional #3268630E1 Introductory Programming Instructor – Elmont Public Library

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David Martin Resume

  • 1. David Martin MS, PMP 56 Finn Street ♦ Valley Stream, NY 11580 ♦ (347) 522-0035 ♦ MTSConsulting@yahoo.com Core Competencies Project Management Professional – ERP Application rollouts using SDLC methods, LAN infrastructure, VOIP systems,Continuous Improvement Management techniques Technical Trainer – Instruct technical concepts in corporate environments. LAN Administrator – I have 25 years’ experience and CCNA in building and supporting network infrastructures SharePoint Administrator – Proficient in creating Site Collections and customizing workflow application pools. Management Tools Software: Microsoft Server 2008 Microsoft Office 365 Microsoft SharePoint Server 2010 OPNET Modeler 175 Adobe Captivate Adobe Connect Service Now SPLUNK Microsoft Access Microsoft Excel Microsoft Visio Microsoft Project Logical Choice training system Projects/Assignments NATIONAL FOOTBALL LEAGUE New York, NY 07/2015 – 11/2015 PMO Project Manager/Coordinator  Implemented two-factor authentication measures for users who accessed network via CyberArk, VPN, OWEB  Deployed Managed Security Services program consisting of concurrent projects to install multiple vulnerability scanning and security monitoring appliances across the entire league network.  Upgraded/Retired legacy windows servers across the entire league network  Implemented league-wide Email and Document retention program as well as secure data for legal holds  Conducted NetBios Name Service spoofing remediation measures across entire league  Collaborate with otherproject managers of large IT initiatives to ensure cross-alignment of schedules where dependencies may exist . NEW HORIZONS New York, NY 08/2014 – 07/2015 Project Management Trainer  Trained SDLC, CIM, Clinical Trials and other methods to senior management of several large corporations including, City of New York legal department, and NYU Langone medical center.  Instruct PM’ on level 3 Excel skills such as Nested Formulas using Conditional Logic, Macros, Formula Auditing, WhatIf scenario creation, Lookup Formulas and Power Pivot tables.  Also train advanced MS Project, Access,and SharePoint skills to project managers of several large corporations  Designed custominstructional content for complex proprietary and standard software applications. MORGAN STANLEY New York, NY 05/2013 – 08/2014 Project Manager – New Financial Management Platform Rollout  Branch Lead for large-scale T3, merger / proprietary software upgrade / Citrix / MS Office 2010  Updgraded bandwidth across WAN’s with Verizon SME’s at remote branch locations  Distributed billion$ proprietary financial management platform across multiple concurrent deployment lifecycles  Used Excel to provide cost and schedule variance updates with EVA formulas for PM’s  Used Excel to add historical information, configuration data,and lessons learned to the organization’s process assets  Used Critical Chain method to monitor cost and schedule variances and Exported data to Excel for analysis  Validate project scope by ensuring deliverables met quality metrics in availability, defect frequency, and reliability before customer sign-off.  Used SPLUNK macros in Excel to manage project work during execution process,taking charge of key performance indicators, change requests, stakeholderengagement, scheduling, and resource allocation.
  • 2. STATE FARM Bloomington, IL 01/2012 – 04/2013 Training Coordinator – Unified Communications VOIP System Rollout  Deployed Unified Communications Integrated voice/data platform to Northeast and Midwest franchises.  Validated scope of project deliverables against metrics of reliability, on-time performance and availability.  Trained personnelon organizational process assets such as internalprocedures, support documentation,and compliance standards forthe VOIP and CRM integrated communication platform.  Communicated performance reports and status updates to branch managers and PMO  Assisted CISCO engineers and PMO with hardware implementation strategies,troubleshoot WANconnectivity issues,and customize devices for branch use. NEW YORK DEPARTMENT OF HOMELESS SERVICES New York, NY 11/2009 – 03/2010 Certified CARES Trainer  Taught as a certified Client Assistance Relocation Enterprise System (CARES) instructor  Presented to classes of up to 25 students on a daily basis  Taught 18 separate courses using Adobe Captivate simulations  Available for on-site instruction under intense conditions in production environments ALL COVERED, New York, NY 02/2007 – 09/2009 Account Manager – Multiple Hardware/Software projects  Managed portfolio of over 60 accounts that generated $1.2 million in revenue  Responsible for multiple projects to create customsoftware solutions for small businesses using SDLC methodology  Introduced ITIL standards forimproving service management across the company service portfolio.  Determined lifecycle processes,procedures,tasks,functions,and checklists governing customer engagement on projects and SLA’s.  Provided reports and metrics for greater visibility into the total cost of client support and resource utilization MARTIN TECHNICAL SERVICES, Valley Stream, NY 06/2003 – 02/2007 Project Management Consultant  Used ITIL standards to design services and manage or transition support to in-house operations  Planned budgets,developed project plans, RFP’s, Requirements data and other PM documents in support ofnew product implementations and software deployment projects  Performed make-buy analysis, SOW creation, contract negotiation and other processes to plan and conduct procurements.  Monitored and Controlled project work for rollouts, server builds and network cutovers for various small business clients.  Administrated Exchange Server 2003 and Blackberry Enterprise Server 4.0 in production environments MASS ELECTRIC CONSTRUCTION, Whitestone,NY 04/2001 – 06/2003 Consultant  Contracted to upgrade and substantially improve the WAN connectivity.  Switched WAN access from Frame Relay to T1.  Installed Cisco VPN router for secure remote access to company headquarters in Boston, Sonic firewall router for LAN security, and additional WIN2k servers to load-balance file and application services.  acquisition and installation of personalcomputer technology  Assisted users to effectively apply the standard computing tools to more efficiently perform their job functions. UGO TECHNOLOGY SOLUTIONS, New York, NY 02/1999 – 03/2001 Project Coordinator– Web Hosting and Online Media Entertainment Company  Coordinated backlog, schedule, and budget of work streams across all phases of SDLC for web application development projects.  Used quantitative methods in project selection to determine earned monetary value and benefit cost ratios of acquiring select prospects as hosting clients  Coordinated the physical move of IT infrastructure for 56 users over the course of a single weekend.  Project included new server builds, business continuity and disasterrecovery plans, bandwidth upgrades and VOIP implementations
  • 3. AMERICAN COMMUNICATIONS NETWORK, Dearborn MI 02/1995 – 09/1999 Executive Field Trainer  Trained sales staff to provide direct marketing services for telecommunications giant, LCI International which was subsequently acquired by Global Crossing and Qwest respectively  Trained telecommunications concepts before a sales force of 500. UNITED FEDERATION OF TEACHERS, New York, NY 05/1993 – 02/1995 Trainer  Set-up and implemented training program for over 700 personnel of the UFT.  Recognized for creating a cost savings to marketing department of up to $900 for each employee trained in-house as opposed to off-site seminars.  Developed help desk procedures for entire company using automated tracking and reporting tools. EDUCATION Keller Graduate School of Management, New York, NY Master of Science, Information Systems Management Graduated June 2015 Rochester Institute of Technology, Rochester, NY Bachelor of Science, Professional & Technical Communications Graduated: June 2010 President Phi Beta Sigma Fraternity,Inc. Director of Bigger and Better Business Vice President of Student Union EAI Institute,New York, NY Network AdministrationCertificate Program Completed: 2002 Other Interests PMI Certified Project Management Professional #3268630E1 Introductory Programming Instructor – Elmont Public Library