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Welcome!

                                   Social Love
                                 #CropMeetup
                            Twitter: Crop_meetup
                           http://www.meetup.com/designcrop/




Tuesday, February 12, 13
The Philosophy of UX
                               Andrew Wirtanen




Tuesday, February 12, 13
Agenda

                           Hello
                                   1. Video
                                   2. Recommendations for projects/organizations
                                   3. UX history & methods
                                   4. Panel Discussion




Tuesday, February 12, 13
The future (or present?) of UX




                                     Watch Video

Tuesday, February 12, 13
The optimal team

                                    • Shares two pizzas
                                       - No more, no less

                                    • Is cross-disciplined
                                    • Is highly collaborative
                                    • Makes rapid updates
                                       - And as a result: innovates



Tuesday, February 12, 13
Kill the UX department

                                 • ...But don't kill the people
                                 • UX is a philosophy, not a department
                                    - Peter Merholz (Founder, Adaptive Path)

                                 • Give the "UX people" real job titles
                                    - e.g. Information Architect, Interaction Designer,
                                    User Researcher, UX Strategist, Visual Designer

                                 • Everyone on the team should believe in
                                  creating a good user experience

Tuesday, February 12, 13
What about startups/small teams?


                                          • Don't hire a UX person

                                          • Understand good UX practices
                                           and practice lean UX
                                            - http://theleanstartup.com/




Tuesday, February 12, 13
How did we get here?

                                       Human Factors
                                       • Government-funded research
                                       • Cockpit design
                                       • WWII workstation research




Tuesday, February 12, 13
The Four Waves of UX


                           Adapted from "The Four Waves of User-Centered Design"
                             - Dr. Williams Gribbons, UXMag.com




Tuesday, February 12, 13
Wave 1: Manuals




                           1980s


Tuesday, February 12, 13
Wave 2: Usability




                           1990s


Tuesday, February 12, 13
Usability Testing

                              • Recruit representative users
                              • Give them typical tasks
                              • Gather qualitative and quantitative data
                              • Iterate!



Tuesday, February 12, 13
Expert Reviews

                           • Experienced UX strategists or user
                             researchers review a product with heuristics

                           • Most common list of heuristics: http://
                             www.nngroup.com/articles/ten-usability-heuristics/

                           • These work better collaboratively
                           • See http://uxmag.com/articles/all-together-now


Tuesday, February 12, 13
Wave 3: UX   Department



                           2000s

Tuesday, February 12, 13
Surveys & Online Research

                                 • Gather feedback quickly, easily with surveys
                                  with a tool or with Facebook/Twitter

                                 • Use Google Analytics goal tracking to
                                  identify issues

                                 • There are many other good tools:
                                    e.g. http://www.optimalworkshop.com/




Tuesday, February 12, 13
The Golden Era of Prototyping


                                       • UX builds a specification
                                       • Development/design works from it




Tuesday, February 12, 13
Wave 4: Collaboration   & innovation



                               Now


Tuesday, February 12, 13
Persona Workshops




Tuesday, February 12, 13
Page Description Diagrams




                           See http://uxmag.com/articles/re-introducing-page-description-diagrams

Tuesday, February 12, 13
Conclusion

                               • Kill your UX department
                               • Eat two pizzas
                               • Collaborate and innovate


                             Thanks!
                            @awirtanen
Tuesday, February 12, 13
Panel Discussion

                           Nancy Jin, Mark Riggan, Andrew Wirtanen

Tuesday, February 12, 13
Thanks for Coming!
                             And special thanks to our sponsors:




Tuesday, February 12, 13
Social Love
                                                                          Crop
                                                          http://www.meetup.com/designcrop/
                                                          Twitter: Crop_meetup / #CropMeetup

                                                                             Host
                                               Atlantic BT / twitter: @atlanticbt / http://www.atlanticbt.com

                                                                         Co-Organizer
                                                 Eileen Allen / twitter: @eileenallen / dribbble: eileenallen

                                                                      Co-Organizer
                                              Corey Brinkmann / twitter: @cbrinkmann / dribbble: cbrinkmann

                                                                       Presenters
                           Andrew Wirtanen • twitter: @awirtanen / Mark Riggan • dribbble: markr / Nancy Jin • dribbble: nancyjin




Tuesday, February 12, 13

More Related Content

Crop UX design

  • 1. Welcome! Social Love #CropMeetup Twitter: Crop_meetup http://www.meetup.com/designcrop/ Tuesday, February 12, 13
  • 2. The Philosophy of UX Andrew Wirtanen Tuesday, February 12, 13
  • 3. Agenda Hello 1. Video 2. Recommendations for projects/organizations 3. UX history & methods 4. Panel Discussion Tuesday, February 12, 13
  • 4. The future (or present?) of UX Watch Video Tuesday, February 12, 13
  • 5. The optimal team • Shares two pizzas - No more, no less • Is cross-disciplined • Is highly collaborative • Makes rapid updates - And as a result: innovates Tuesday, February 12, 13
  • 6. Kill the UX department • ...But don't kill the people • UX is a philosophy, not a department - Peter Merholz (Founder, Adaptive Path) • Give the "UX people" real job titles - e.g. Information Architect, Interaction Designer, User Researcher, UX Strategist, Visual Designer • Everyone on the team should believe in creating a good user experience Tuesday, February 12, 13
  • 7. What about startups/small teams? • Don't hire a UX person • Understand good UX practices and practice lean UX - http://theleanstartup.com/ Tuesday, February 12, 13
  • 8. How did we get here? Human Factors • Government-funded research • Cockpit design • WWII workstation research Tuesday, February 12, 13
  • 9. The Four Waves of UX Adapted from "The Four Waves of User-Centered Design" - Dr. Williams Gribbons, UXMag.com Tuesday, February 12, 13
  • 10. Wave 1: Manuals 1980s Tuesday, February 12, 13
  • 11. Wave 2: Usability 1990s Tuesday, February 12, 13
  • 12. Usability Testing • Recruit representative users • Give them typical tasks • Gather qualitative and quantitative data • Iterate! Tuesday, February 12, 13
  • 13. Expert Reviews • Experienced UX strategists or user researchers review a product with heuristics • Most common list of heuristics: http:// www.nngroup.com/articles/ten-usability-heuristics/ • These work better collaboratively • See http://uxmag.com/articles/all-together-now Tuesday, February 12, 13
  • 14. Wave 3: UX Department 2000s Tuesday, February 12, 13
  • 15. Surveys & Online Research • Gather feedback quickly, easily with surveys with a tool or with Facebook/Twitter • Use Google Analytics goal tracking to identify issues • There are many other good tools: e.g. http://www.optimalworkshop.com/ Tuesday, February 12, 13
  • 16. The Golden Era of Prototyping • UX builds a specification • Development/design works from it Tuesday, February 12, 13
  • 17. Wave 4: Collaboration & innovation Now Tuesday, February 12, 13
  • 19. Page Description Diagrams See http://uxmag.com/articles/re-introducing-page-description-diagrams Tuesday, February 12, 13
  • 20. Conclusion • Kill your UX department • Eat two pizzas • Collaborate and innovate Thanks! @awirtanen Tuesday, February 12, 13
  • 21. Panel Discussion Nancy Jin, Mark Riggan, Andrew Wirtanen Tuesday, February 12, 13
  • 22. Thanks for Coming! And special thanks to our sponsors: Tuesday, February 12, 13
  • 23. Social Love Crop http://www.meetup.com/designcrop/ Twitter: Crop_meetup / #CropMeetup Host Atlantic BT / twitter: @atlanticbt / http://www.atlanticbt.com Co-Organizer Eileen Allen / twitter: @eileenallen / dribbble: eileenallen Co-Organizer Corey Brinkmann / twitter: @cbrinkmann / dribbble: cbrinkmann Presenters Andrew Wirtanen • twitter: @awirtanen / Mark Riggan • dribbble: markr / Nancy Jin • dribbble: nancyjin Tuesday, February 12, 13