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C R E A T I N G I N N O V A T I V E
I N T E R F A C E S U S I N G
D E S I G N T H I N K I N G
Demian Borba
Design Thinker, Developer Evangelist
@demianborba
• Graduated in Industrial Design (CEFET-PR)
• Graduated in Computer Science (UFAL)
• Crazy about Design, UX, Business and Technology
• Former Professor at University of California San Diego (UCSD)
• Working with Interactive Media for over 15 years
• Founder of Action Creations, interactive agency in California
• Developer Evangelist, 90% #upintheair (Americas+Asia+Europe)
• Created the Tech Centers in Universities
• Created the project Design Thinking Now
A B O U T
M E
Creating Innovative Interfaces using Design Thinking
dborba.com html5test.com
www.phonegapbootcamp.io
D E S I G N
T H I N K I N G
Experience Design Thinking in 20 hours and
learn how to bring innovation to your company.
A M A Z I N G U X
F I C T I O N
Creating Innovative Interfaces using Design Thinking
Creating Innovative Interfaces using Design Thinking
Creating Innovative Interfaces using Design Thinking
Creating Innovative Interfaces using Design Thinking
R E A L I T Y
Creating Innovative Interfaces using Design Thinking
Creating Innovative Interfaces using Design Thinking
Creating Innovative Interfaces using Design Thinking
Creating Innovative Interfaces using Design Thinking
Creating Innovative Interfaces using Design Thinking
Creating Innovative Interfaces using Design Thinking
H O W C A N W E
I N N O V A T E ?
I N N O V A T I O N
TECHNOLOGY R&D
(PRODUCTS, PROCESSES)
INNOVATION
FUNNEL
INNOVATION
MANAGEMENT
PROBLEM
SOLVING
SUGGESTIONS
CONTINUOUS
IMPROVEMENT
W A T E R F A L L
REQUIREMENTS
DESIGN
IMPLEMENTATION
VERIFICATION
MAINTENANCE
?
S C R U M ?
D E S I G N
T H I N K I N G
Creating Innovative Interfaces using Design Thinking
Creating Innovative Interfaces using Design Thinking
E N D R E S U L T
V I A B I L I T Y
Capable of becoming actual, useful, practicable
Business
D E S I R A B I L I T Y
The quality of being desirable
Human Values
F E A S I B I L I T Y
The state or degree of being easily or conveniently done
Technology
T E A M
Science!
Medicine!
Engineering!
Administration!
Design!
...
Creating Innovative Interfaces using Design Thinking
C H A L L E N G E
Desenvolver uma embalagem que crie
uma excelente experiência para
o consumidor das películas ToNails.
D E S I G N
E M P A T H Y
Creating Innovative Interfaces using Design Thinking
Creating Innovative Interfaces using Design Thinking
Creating Innovative Interfaces using Design Thinking
Creating Innovative Interfaces using Design Thinking
OBSERVE
INTERVIEW
EXPERIENCE
E X T R E M E
U S E R S
Source: Design Thinking Bootcamp (IntoActions 2013)
Source: Design Thinking Bootcamp (IntoActions 2013)
C U R I O U S
K I D
Creating Innovative Interfaces using Design Thinking
Creating Innovative Interfaces using Design Thinking
Creating Innovative Interfaces using Design Thinking
D E F I N E
PoV = persona + need + insight
I N N O V A T I O N
TECHNOLOGY R&D
(PRODUCTS, PROCESSES)
INNOVATION
FUNNEL
INNOVATION
MANAGEMENT
PROBLEM
SOLVING
SUGGESTIONS
CONTINUOUS
IMPROVEMENT
H U M A N C E N T E R E D
D E S I G N
PROBLEM
DEFINITION
TONS OF INNOVATION
OPPORTUNITIES
PROBLEM
SOLVING
COMPETITIVE
ADVANTAGE
+ =
INNOVATION STARTS AND ENDS WITH PEOPLE
PoV = user + needs + insight
Design Thinking is more PROBLEM FINDING than PROBLEM SOLVING
N E E D S I N S I G H T S+
Needs + Insights = Meaningful Challenge
[ persona ] needs [ need ]
because [ insight ]
PERSONA + NEED + INSIGHT
emotions
depth
surprise
interview findings
observations
contradictions
can be used in the solution
F O R M U L A
Creating Innovative Interfaces using Design Thinking
Creating Innovative Interfaces using Design Thinking
Creating Innovative Interfaces using Design Thinking
Creating Innovative Interfaces using Design Thinking
I D E A T E
QUANTITY, not quality
Creating Innovative Interfaces using Design Thinking
Creating Innovative Interfaces using Design Thinking
Creating Innovative Interfaces using Design Thinking
Creating Innovative Interfaces using Design Thinking
Creating Innovative Interfaces using Design Thinking
P R O T O T Y P E
“Fail often to succeed sooner.” - IDEO
time spent on a project
costformistakes/changes
PROTOTYPE
fail & learn here
TOO LATE
Creating Innovative Interfaces using Design Thinking
EXTREME PROTOTYPING
Creating Innovative Interfaces using Design Thinking
Creating Innovative Interfaces using Design Thinking
Creating Innovative Interfaces using Design Thinking
Creating Innovative Interfaces using Design Thinking
Creating Innovative Interfaces using Design Thinking
T E S T
T E S T
LET PEOPLE USE YOUR PROTOTYPES
EXPERIMENT TO FIND BALANCE
OBSERVE THE EXPERIENCE (FILM IT)
SHORT VIDEO DEMOS
CONNECT WITH YOUR USERS
DON’T FALL IN LOVE WITH IDEAS
T R U S T
T H E
P R O C E S S
T R U S T
T H E
P R O C E S S
Creating Innovative Interfaces using Design Thinking
Creating Innovative Interfaces using Design Thinking
Creating Innovative Interfaces using Design Thinking
Creating Innovative Interfaces using Design Thinking
Creating Innovative Interfaces using Design Thinking
#1
INTRO
#2
#3
#4
#5
#6
www.designthinkingnow.com
Creating Innovative Interfaces using Design Thinking
W H A T A R E Y O U
W A I T I N G F O R ?
M U I T O
O B R I G A D O
Demian Borba
Design Thinker, Developer Evangelist
@demianborba

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Creating Innovative Interfaces using Design Thinking

  • 1. C R E A T I N G I N N O V A T I V E I N T E R F A C E S U S I N G D E S I G N T H I N K I N G Demian Borba Design Thinker, Developer Evangelist @demianborba
  • 2. • Graduated in Industrial Design (CEFET-PR) • Graduated in Computer Science (UFAL) • Crazy about Design, UX, Business and Technology • Former Professor at University of California San Diego (UCSD) • Working with Interactive Media for over 15 years • Founder of Action Creations, interactive agency in California • Developer Evangelist, 90% #upintheair (Americas+Asia+Europe) • Created the Tech Centers in Universities • Created the project Design Thinking Now A B O U T M E
  • 6. D E S I G N T H I N K I N G
  • 7. Experience Design Thinking in 20 hours and learn how to bring innovation to your company.
  • 8. A M A Z I N G U X F I C T I O N
  • 13. R E A L I T Y
  • 20. H O W C A N W E I N N O V A T E ?
  • 21. I N N O V A T I O N TECHNOLOGY R&D (PRODUCTS, PROCESSES) INNOVATION FUNNEL INNOVATION MANAGEMENT PROBLEM SOLVING SUGGESTIONS CONTINUOUS IMPROVEMENT
  • 22. W A T E R F A L L REQUIREMENTS DESIGN IMPLEMENTATION VERIFICATION MAINTENANCE ?
  • 23. S C R U M ?
  • 24. D E S I G N T H I N K I N G
  • 27. E N D R E S U L T V I A B I L I T Y Capable of becoming actual, useful, practicable Business D E S I R A B I L I T Y The quality of being desirable Human Values F E A S I B I L I T Y The state or degree of being easily or conveniently done Technology
  • 28. T E A M Science! Medicine! Engineering! Administration! Design! ...
  • 30. C H A L L E N G E Desenvolver uma embalagem que crie uma excelente experiência para o consumidor das películas ToNails. D E S I G N
  • 31. E M P A T H Y
  • 37. E X T R E M E U S E R S Source: Design Thinking Bootcamp (IntoActions 2013)
  • 38. Source: Design Thinking Bootcamp (IntoActions 2013)
  • 39. C U R I O U S K I D
  • 43. D E F I N E PoV = persona + need + insight
  • 44. I N N O V A T I O N TECHNOLOGY R&D (PRODUCTS, PROCESSES) INNOVATION FUNNEL INNOVATION MANAGEMENT PROBLEM SOLVING SUGGESTIONS CONTINUOUS IMPROVEMENT
  • 45. H U M A N C E N T E R E D D E S I G N PROBLEM DEFINITION TONS OF INNOVATION OPPORTUNITIES PROBLEM SOLVING COMPETITIVE ADVANTAGE + = INNOVATION STARTS AND ENDS WITH PEOPLE PoV = user + needs + insight
  • 46. Design Thinking is more PROBLEM FINDING than PROBLEM SOLVING N E E D S I N S I G H T S+ Needs + Insights = Meaningful Challenge
  • 47. [ persona ] needs [ need ] because [ insight ] PERSONA + NEED + INSIGHT emotions depth surprise interview findings observations contradictions can be used in the solution F O R M U L A
  • 52. I D E A T E QUANTITY, not quality
  • 58. P R O T O T Y P E “Fail often to succeed sooner.” - IDEO
  • 59. time spent on a project costformistakes/changes PROTOTYPE fail & learn here TOO LATE
  • 67. T E S T
  • 68. T E S T LET PEOPLE USE YOUR PROTOTYPES EXPERIMENT TO FIND BALANCE OBSERVE THE EXPERIENCE (FILM IT) SHORT VIDEO DEMOS CONNECT WITH YOUR USERS DON’T FALL IN LOVE WITH IDEAS
  • 69. T R U S T T H E P R O C E S S
  • 70. T R U S T T H E P R O C E S S
  • 78. W H A T A R E Y O U W A I T I N G F O R ?
  • 79. M U I T O O B R I G A D O Demian Borba Design Thinker, Developer Evangelist @demianborba