The document outlines the objectives and key aspects of a communication training program. The objectives include identifying responsible communication, exploring verbal and non-verbal communication, establishing rapport, and comparing questioning styles. It also discusses defining communication, the 7 C's of effective communication, barriers to communication, and techniques for active listening. Overall, the document provides an overview of the content to be covered in a communication skills training.
The document discusses various aspects of communication including defining communication, the communication process, types of communication, levels of communication, barriers to communication, and how to overcome those barriers. It provides details on verbal and non-verbal communication, written vs oral communication, intrapersonal, small group, one-to-group, and mass communication. It also discusses the importance of hearing and listening, instructions for effective communication, and dos and don'ts of communication.
Good Personal communication Skills also helps an individual to deal with difficult situations like dealing with aggression and communicating in difficult situations
This document provides information about a course on basic management skills and energy management. The course outcomes are described which include describing basics of management skills, understanding maintenance and total quality management, explaining energy management, describing energy conservation in electrical engineering sectors, understanding energy audits, and illustrating safety measures and using computers in energy management. The first unit covers basic management skills and types of skills like interpersonal skills, teamwork, negotiation, communication, time management, and stress management. It also discusses the importance of self-awareness and processes for self-knowledge. Other topics covered include defining SWOT analysis and its benefits and uses, defining perception and how to improve it, defining communication and its process and channels, formal and informal communication networks
This document provides an overview of important business communication skills including writing, reading, speaking, listening, conversation, and group discussion skills. It emphasizes that communication skills are essential for career success and important for organizations. Effective communication allows for quick decision making, proper planning and coordination, and healthy work culture. The key skills discussed are writing concisely and clearly, reading regularly to expand knowledge, speaking confidently and listening actively, having natural conversations, and participating well in group discussions.
This document discusses communication and provides information on key concepts related to communication including content, meaning, process, principles, functions, and barriers. It begins by defining communication and describing the most common ways to communicate including speaking, body language, writing, and visuals. It then covers the basic model of communication and seven principles of communication including completeness, conciseness, consideration, concreteness, clarity, correctness, and courtesy. The document also discusses the functions of communication and barriers to effective communication such as physical, language, psychological, tangible differences, intangible differences, and distortion barriers.
The document discusses various aspects of communication skills. It defines communication and describes different categories including verbal, non-verbal, and written communication. It then explains the communication process, emphasizing encoding and decoding messages, feedback, and choosing appropriate channels. Barriers to effective communication are also addressed, including cultural differences and use of jargon. Interpersonal communication skills like listening, questioning, and dealing with conflict are also covered.
Effective Communication Skills for TM Practice discusses effective communication skills that are important for traditional medicine practice. It defines communication and notes that words account for only 7% of communicated information, while tone of voice accounts for 55% and body language 38%. The document then discusses various effective communication skills including listening, nonverbal communication, managing stress, and emotional awareness. It provides tips for each skill and emphasizes that effective communication is key to building relationships and resolving conflicts.
Communication is the transfer of information from one entity to another. It involves a sender encoding a message and selecting a channel to transmit it to a receiver who decodes it. Effective communication requires considering the audience, using clear and simple encoding, choosing an appropriate channel, and paying attention to feedback to ensure understanding. Barriers can occur at any stage and should be addressed, such as avoiding jargon, ensuring context is provided, and being mindful of time demands on the receiver.
communication-workshop n Team Building- FINAL.pptxPinakaShunga1
This document provides information on effective communication skills for leaders. It begins by outlining the objectives of defining communication, identifying essential leadership communication skills, and appreciating the importance of communication. It then discusses that effective leadership and good communication are backbones for successful groups. Key points made include that communication is interaction between individuals, listening is the most important skill, and communication takes many verbal and nonverbal forms and should be tailored based on audience. The document provides tips for both written and verbal communication skills.
The document discusses soft skills that are important for nurses. It defines soft skills as personal attributes that enable effective interaction, such as communication abilities, social graces, and emotional empathy. It identifies several key soft skills for nurses, including adaptability, flexibility, initiative, patience, problem-solving, professionalism, confidence, empathy, teamwork, networking, observation. Developing these soft skills can help nurses effectively communicate with patients, deliver safe and quality care, and build trust in their work.
Communication is essential for human existence and survival. It involves the sharing of information between two or more people through verbal and non-verbal means to build understanding. Effective communication has several important goals, including building relationships, opening opportunities, developing personality, solving conflicts, expressing ideas and needs, and improving decision making. It is also important for health education by increasing awareness, influencing perceptions, demonstrating skills, and supporting behavior change.
Effective in-person communication skills are essential for building relationships, succeeding professionally, and navigating life. Such skills include listening actively, choosing words carefully, understanding nonverbal cues, and continually improving through practice and experience. Mastering in-person communication allows people to have meaningful conversations, persuade others, and provide comfort.
This document provides an overview of communication skills. It begins with an introduction to communication skills and their importance. It then discusses the different types of communication skills, including verbal communication like oral and written communication, as well as non-verbal communication like body language, sounds, and appearance. The document also covers the differences between formal and informal communication. It provides tips for measuring one's own communication skills and identifying areas for improvement. Some of the key tips discussed for improving communication skills include being clear and concise, actively listening, showing respect, managing non-verbal communication, building emotional intelligence, and using the right communication channels.
The presentation covered business communication, including chapters on communication in the workplace, word adaptation and selection, and the writing process for business messages. The chapters discussed the importance of communication, different forms of communication, factors that affect communication, and strategies for effective writing. Specific topics included communication styles, the business communication process, problem solving, selecting words, formatting letters and emails, and writing direct messages, requests, responses, and claims in a clear and courteous manner.
This document provides an introduction to communication skills. It defines communication and discusses the communication cycle. There are four types of workplace communication: downward communication which provides instructions from managers to employees; upward communication which provides feedback from employees to managers; lateral communication between peers; and the grapevine which fills in gaps in official communication. Effective communication is essential in the workplace to share information, provide feedback, and ensure coordination between employees.
This document provides an introduction to communication skills. It defines communication and discusses the communication cycle. There are four types of workplace communication: downward communication which provides instructions from managers to employees; upward communication which provides feedback from employees to managers; lateral communication between peers; and the grapevine which fills in gaps in official communication. Effective communication is essential in the workplace to share information, provide feedback, and ensure coordination between employees.
This document discusses various aspects of communication skills that are important for career success. It covers different types of communication including formal and informal, oral and written, internal and external, and verbal and non-verbal communication. It also discusses barriers to effective listening, tips for active listening, the importance of nonverbal communication, and considerations for communicating with multicultural audiences. Effective communication skills are essential for job placement, performance, advancement, and success in today's workplace.
Similar to Communications Skills PPt Slides for how to begin (20)
The document discusses the basic laws and rules of Boolean algebra that are applicable to logic circuits, including:
- Commutative, associative, and distributive laws that define how Boolean operations like AND, OR, and NOT interact.
- 12 basic rules for manipulating and simplifying Boolean expressions in terms of logic gates.
- DeMorgan's theorems, which state that the complement of an AND operation is equivalent to the OR of the complements, and vice versa for OR and AND.
- Examples and truth tables are provided to illustrate applications of the laws, rules, and theorems.
This document provides an overview of operating system concepts including the critical section problem and Peterson's solution for mutual exclusion. It discusses that a critical section is a code segment that accesses shared variables and must be executed atomically by only one process at a time. Peterson's solution uses two shared variables, turn and a flag array, to ensure only one of two processes can enter its critical section at once while still allowing both to progress and preventing indefinite waiting.
The document discusses the Banker's algorithm for deadlock avoidance in operating systems. It explains that the Banker's algorithm works by simulating resource allocation to determine if allocating additional resources would put the system in an unsafe state. It outlines the key data structures used - available resources, maximum resources per process, allocated resources per process, and needed resources per process. It then describes the Safety algorithm and Resource Request algorithm that use these data structures to determine if a resource request would be safe or if a process needs to wait. An example is provided to illustrate applying the Banker's algorithm to determine the safe sequence of processes.
An SRS (software requirements specification) document provides detailed requirements for developing a software system. It includes functional and non-functional requirements agreed upon by customers and developers. A good SRS clearly defines how the software will interact with modules, hardware, other programs, and users through various scenarios. Testers use the SRS to create test plans and ensure tests cover all specified requirements. Characteristics of a strong SRS include correctness, completeness, consistency, understandability, and traceability. The SRS should also be modular, verifiable, unambiguous, and at an appropriate level of abstraction.
This document discusses techniques for recovering from deadlocks in operating systems. It describes two main techniques: process termination and resource preemption. Process termination involves aborting processes involved in the deadlock, either all processes (full abortion) or terminating processes one by one until resolved (partial termination). Factors like priority, resources used/needed, and interactive vs batch nature are considered. Resource preemption forcibly removes resources from processes, selecting the process with the lowest cost resource to preempt. Rollback and avoiding starvation are also discussed.
This document discusses process synchronization and the classical producer-consumer problem. It begins with a recap of semaphores and an outline of topics to be covered, including process synchronization, synchronization hardware, mutex locks, and classical synchronization problems. It then explains process synchronization and gives examples. Next, it describes synchronization hardware and mutex locks. It introduces the producer-consumer problem and bounded buffer problem. Finally, it provides pseudocode to solve the producer-consumer problem using semaphores to control access to the shared buffer by the producer and consumer processes.
This document discusses semaphores as a software solution to the critical section problem in operating systems. It defines semaphores as integer variables used with two atomic operations, wait() and signal(), to synchronize processes. There are two main types: counting semaphores, which can have any integer value representing available resources, and binary semaphores, which are restricted to values of 0 and 1. Semaphores solve synchronization issues like the critical section problem, order of execution, and resource management in operating systems.
The document discusses the role and responsibilities of human resource management, including recruiting, training, compensation, and ensuring legal and ethical compliance. It explains how HR is shifting from an administrative to more strategic role through metrics, the HR scorecard, and helping develop high-performance work systems. Line and staff managers both have responsibilities for HR functions like hiring and development, and HR must adapt to trends like globalization, new technologies, and changing workforce demographics.
The internal business environment includes factors within a firm such as available finances, staff ability, information availability, ICT availability, and management ability. The external environment includes political, economic, social, technological, environmental, and competitive factors. Political factors include laws and regulations while economic factors include interest rates, exchange rates, inflation, and the economic cycle. Social factors include demographic and socio-cultural changes in society. Technological advancements require firms to adopt new technologies to remain competitive. Environmental concerns also impact business operations. Competition levels influence how firms operate relative to competitors.
1. The document discusses transition graphs (TGs) that accept various languages defined over the alphabet {a,b}, including languages containing aaa or bbb, beginning and ending in different letters, beginning and ending in same letters, and others.
2. It also defines a generalized transition graph (GTG) as a collection of states, input letters, and directed edges between states labeled with regular expressions.
3. Examples are provided of TGs and their paths that accept specific strings defined by the languages.
This document discusses various software process models including the waterfall model, incremental model, prototyping model, and spiral model. The waterfall model involves sequential phases from requirements to maintenance with little iteration. The incremental model delivers software in iterations with requirements handled incrementally. The prototyping model uses prototypes to understand requirements and get early feedback. The spiral model is risk-driven and iterative, with each loop addressing tasks like requirements, design, and testing.
Portfolio - Muhammad Ikmal Fahmi Bin Che Mohamood (Ikmal Fahmi)FahmiMohamood
Ikmal Fahmi is a Malaysian entrepreneur. and a journalist at IF Reporter. In early 2023, he published his e-book called Explore Inner Self He won a grant worth RM 4500 in YSEALI Bootcamp 2022 which enabled him to organize Kau Okay Tak K.O.T Expo, a children mental health expo. In early 2024, he ventured into his news agency start-up called IF Reporter and founded IFG Technology, a cybersecurity firm in the same year. To further create a healthy political way, he came out with Akademi Parlimen Malaysia, a political education enterprise followed by IFC Property, a construction firm.
Howard Wilner of Sudbury MA Advocates That Conflict and Problem-Solving Compe...jimcarns
Howard Wilner of Sudbury MA advocates that conflict and problem-solving competence are essential qualities for effective leadership. Drawing from his extensive experience in industries ranging from automotive dynamics to inventory management, Howard emphasizes the importance of leaders mastering these skills to foster team cohesion and drive organizational success.
Discover the core principles and frameworks of Agile methodology in this comprehensive presentation by Mohamed Shebl. Designed for professionals and teams looking to adopt Agile practices, this presentation covers:Introduction to Agile: Understand what Agile is and how it helps teams deliver value efficiently.
Key Principles: Explore the four key values and twelve principles of Agile that prioritize flexibility, customer collaboration, and continuous improvement.
Benefits of Agile: Learn about the advantages of Agile, including flexibility, customer satisfaction, improved team collaboration, and early delivery.
Agile Frameworks: Get insights into popular Agile frameworks such as Scrum, Kanban, and Extreme Programming (XP).
The Scrum Framework: Detailed overview of Scrum roles, events, and artifacts to help you implement Scrum effectively.
Agile Artifacts: Understand essential Agile artifacts like the Product Backlog, Sprint Backlog, and Increment.
Agile Workflow: Step-by-step guide on planning, designing, developing, testing, reviewing, and releasing in Agile.
Agile Tools: Introduction to tools like JIRA, Trello, and Azure DevOps that facilitate Agile project management.
Getting Started with Agile: Delve into the world of Agile methodology with this in-depth presentation by Mohamed Shebl. "Agile Methodology In-Brief V1.1" provides a thorough exploration of Agile principles, frameworks, and practices, making it an essential guide for professionals seeking to enhance their project management approach.
Introduction to Agile:
Start with a clear understanding of what Agile is. Agile is an iterative approach to project management and software development that enables teams to deliver value to their customers faster and with fewer headaches. Unlike traditional project management methods that rely on a 'big bang' launch, Agile focuses on delivering work in small, consumable increments.
Key Principles of Agile:
Learn about the core values and principles that form the foundation of Agile methodology. Agile prioritizes individuals and interactions over processes and tools, working software over comprehensive documentation, customer collaboration over contract negotiation, and responding to change over following a plan. These principles guide Agile teams to work more efficiently and flexibly.
Benefits of Agile:
Discover the numerous benefits Agile offers, including:
Flexibility and Adaptability: Quickly respond to changes in the project environment.
Customer Satisfaction: Ensure continuous delivery of valuable software.
Improved Team Collaboration: Foster better communication and teamwork.
Early and Predictable Delivery: Achieve smaller and more frequent releases.
Continuous Improvement: Regularly reflect and enhance processes.
Agile Frameworks:
Explore popular Agile frameworks such as:
Scrum: The most widely used framework with defined roles, events, and artifacts.
Kanban: Focuses on visualizing the workflow and limiting work in progress.
2. Introduction to Communication Skills
• Definition
1. the imparting or exchanging of information by speaking, writing, or
using some other medium.
"television is an effective means of communication
2. means of sending or receiving information, such as telephone lines
or computers.
"satellite communications"
3. 3. Is the ways in which human beings communicate,
including speech, gesture, telecommunication systems, publishing and
broadcasting media, etc.
4. the act of transmitting.
5. a giving or exchanging of information, signals, or messages as by talk,
gestures, or writing.
4. Communication Skills
• Definitions
1. the ability to convey information and ideas effectively
example
He has good communication skills.
2. the ability to convey or share ideas and feelings effectively.
"you'll need good communication skills and must be able to work well
with others“.
5. Importance of Communication Skills
• Communication skills are a set of activities that ultimately make a
quality public performance.
• Communication today is very important both in the business world
and in private life.
• Successful communication helps us better understand people and
situations. It helps us overcome diversities, build trust and respect,
and create conditions for sharing creative ideas and solving
problems.
6. • In the business world, many employers believe that proper internal
communications can significantly increase employees’productivity.
• Although communication itself seems simple, often when we try to
establish communication with others or others with us, there is
always a chance for a lack of understanding that can cause conflicts
and frustrations in personal or professional life in relations with other
people.
• By acquiring strong communication skills, you can better connect
with your friends, colleagues, boss... all while improving
communication in the workplace.
7. • If you are applying for jobs or looking for a promotion with your
current employer, you will almost certainly need to demonstrate good
communication skills. Communication skills are needed to speak
appropriately with a wide variety of people while maintaining good
eye contact, demonstrate a varied vocabulary and tailor your
language to your audience, listen effectively, present your ideas
appropriately, write clearly and concisely, and work well in a group.
Many of these are essential business skills that employers seek.
• Having the ability to listen carefully, speak clearly and put others at
ease is valuable in any organization and can involve a wide range of
skills:
8. • Listening to others and showing interest in what they say
• Dealing with telephone conversations appropriately
• Encouraging interest and interaction from others in your team
• Expressing an opinion or asking a question clearly
• Being able to persuade others
9. Advantages
• Helps your career progression
• Allows you to speak concisely
• Builds better rapport with customers
• Enhances your professional image
10. Effective Communication leads to better
understanding while miscommunication/ Bad
communication leads to misunderstanding.
• Communication does not just relay on words (it does but not always)
it also has other factors too.
that includes your body language which includes your facial expression,
gestures, pose, dress also communicates.
14. Why Developing Strong Communication Skills Is the Key
• In this modern time we live in, we are receiving, sending and
processing a large number of messages every day.
• But successful communication is far more than sharing information, it
is also an understanding of the feelings behind this information.
• Successful communication can deepen relations in personal life or
professional life. In personal life, they can help us understand better
people and situations that happen on a daily basis.
• Developing communication skills can help us avoid conflicts,
compromise and help in better decision making.