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www.eurostarconferences.com
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#esconfs
Webinar in association with
Quality Engineering:
Build It Right The First Time
Presenter
Allan Woodcock has over 20 year’s experience in the Quality Assurance Space in both test
delivery and consultancy. Recently within the last 5-6 years he has led the Quality
Assurance delivery across multiple areas including Mortgages, Wholesale and
International at Lloyds Banking Group (LBG). In addition he heads up the Test Automation
service and Group Release testing for LBG.
www.eurostarconferences.com
Allan Woodcock,
Platform Lead, QA, Lloyds Banking Group
Quality Engineering: Build it Right the First Time
www.eurostarconferences.com
Presenter
Shobana heads QA innovation in UK & Europe and is responsible for looking at holistic
ways of improving Quality Assurance . This involves bringing the right
solutions, tools, processes and models that will improve quality, whilst reducing the total
cost of ownership. She has several years of rich experience in Business Transformation
and Quality Assurance. Shobana holds post-graduation from London Business School.
Shobana Rajamani,
Head of Innovation, Cognizant
Quality Engineering: Build it Right the First Time
www.eurostarconferences.com
Presenter
Balan is part of Cognizant's Quality Engineering and Assurance services and leads the QA
engagement at Lloyds Banking Group . He was involved in the QA transformation for
Lloyds Banking group that enabled adoption of Quality engineering within the group.
Balan Ramaswamy,
Director for QA Delivery, Cognizant, at Lloyds Banking Group
Quality Engineering: Build it Right the First Time
Q&A
www.eurostarconferences.com
If you have a question, the control panel on the right has a Questions
box. All questions will be answered at the end of the presentation.
The GoToWebinar attendee interface is made up of two parts. The
Viewer Window shows the presenter’s screen. The Control Panel is
where attendees can interact and ask questions.
The webinar will be recorded and you will be notified
via email when it is available.
@esconfs
#esconfs
How can I get the
slides?
www.eurostarconferences.com
Slides and all materials will be posted on the EuroSTAR website as well as emailed to you.
@esconfs
#esconfs
Join the conversation on Twitter
#esconfs
@esconfs
@Cognizant
www.eurostarconferences.com
Continue the conversation with the speaker on Twitter after the show!
@esconfs
#esconfs
@esconfs
#esconfs
www.eurostarconferences.com
Agenda
What are the
Key Drivers
What is
Quality Engineering
What is the
implementation
roadmap
What are
the Key Levers
What are the
Business Benefits
Quality is
at the core
of Business
Strategy
@esconfs
#esconfs
www.eurostarconferences.com
Key Drivers
Speed To
Market
SMAC
(Social, Mobile,
Analytics & Cloud)
Reputational
Risk
Total Cost of
Ownership
@esconfs
#esconfs
www.eurostarconferences.com
Defining Quality Engineering
Complete
Lifecycle
Involvement
Lifecycle
Automation
Static &
Dynamic
Analysis
Quality
Intelligence
Workforce
Reskilling
QE is not just…
• A set of new testing
activities
But is…
• A mindset to deliver
Business Assurance
• Build it right the
First Time
@esconfs
#esconfs
www.eurostarconferences.com
Static and Dynamic analysis
Cost to fix a defect
Time detected
Requirements Architecture Construction System test Post-release
Time introduced
Requirements 1× 3× 5–10× 10× 10–100×
Architecture – 1× 10× 15× 25–100×
Construction – – 1× 10× 10–25×
Static Analysis
• Requirement Validation
• Design Validation
Dynamic Analysis
• Risk based Test Adjustment
• UAT IT harmonization
@esconfs
#esconfs
www.eurostarconferences.com
Complete Life Cycle Involvement
QA Management
across lifecycle
Quality Gates
Reducing Defect
Density
@esconfs
#esconfs
www.eurostarconferences.com
Lifecycle automation
OLD PLAYBOOK
Conventional Test Execution
Automation Aka Running the
last lap faster
NEW PLAYBOOK
Non Conventional Test Execution
Automation Aka Increased
speed throughout the race
Quick Start
• Automated test case design
• Service Virtualisation
• Automated smoke test
Quick Finish
• Batch automation
• API Testing
• Early Mobile automation
@esconfs
#esconfs
www.eurostarconferences.com
Workforce re-skilling
Test
Manager
Test
Analyst
Manual
Quality
Manager
Tester as
User
Manual +
Automation
@esconfs
#esconfs
www.eurostarconferences.com
Quality intelligence
What are drivers on
increasing Cost of Quality
Influencers of Upstream &
Downstream Quality
Quality Efficiency &
Effectiveness Levers
Shift from tactical reporting on just daily
TC & Defect count to Actionable Insights
on improving Quality
Leveraging Business Activity
Monitoring tools to tap into
Customer/System behaviour
@esconfs
#esconfs
www.eurostarconferences.com
Transforming Testing in Quality Engineering
• Establish the
Transformation Objective
• Define Levers of Change
• Define the Success
Criteria
CONCEPTION
• Transformation Delivery
Model
• Roll out Plan
• Benefit Measurement
framework
DESIGN
• Transform while Perform
• Empower, Enable, Embed
IMPLEMENTATION
@esconfs
#esconfs
www.eurostarconferences.com
Business Benefits
• 10% - 15% reduction in SDLC cost of quality (CoQ)
• Transparency and visibility into the quality of SDLC work products in a timely manner
• Provides confidence to business and reduces the dependence on UAT for quality control
• Faster go-live to market due to defect prevention in requirements, design & build phases
• Increased Job satisfaction due to empowerment and greater visibility
@esconfs
#esconfs
www.eurostarconferences.com
It’s a Journey…
• Continuous Improvement , not just a technical change
• Shift in mindset , collaborative ways of working and sponsorship from the top
• Enable teams with training and identifying the right roles
• Process changes and tool implementations need to go hand in hand
@esconfs
#esconfs
www.eurostarconferences.com
Thank You
www.eurostarconferences.com
Questions?
@esconfs
#esconfs
EuroSTAR Webinar Archive
Access almost 70 on-demand software testing webinars by
the world's leading testing experts. Topics include….
www.eurostarconferences.com
Agile, Automation, Test Management, Process Improvements, Risk-based Testing, Performance
Testing, Test Documentation, Cloud Testing, Session-based Testing, Weekend Testers
Visit the archive!
http://www.eurostarconferences.com/community/member/webinar-archive
@esconfs
#esconfs
The EuroSTAR Community.
Are you a member?
Did you know we have an online resource area with almost …
www.eurostarconferences.com
600 software testing presentations, 70 topical
webinars, over 40 videos and podcasts and over 20
expert eBooks
Do you know that membership is completely free and you can access these
premium testing resources anytime?
Join today!
http://www.eurostarconferences.com/community/
member
@esconfs
#esconfs
www.eurostarconferences.com
Are you coming to Gothenburg?
Join us in the Swedish Exhibition &
Congress Centre, Gothenburg, Sweden
from the 04-07 November for the 21st
annual EuroSTAR Conference.
Visit www.eurostarconferences.com for
more information on what you can expect
to see at Europe’s largest software testing
event!
@esconfs
#esconfs

More Related Content

'Quality Engineering: Build It Right The First Time' by Allan Woodcock, Shobana Rajamani & Balan Ramaswamy

  • 1. www.eurostarconferences.com @esconfs #esconfs Webinar in association with Quality Engineering: Build It Right The First Time
  • 2. Presenter Allan Woodcock has over 20 year’s experience in the Quality Assurance Space in both test delivery and consultancy. Recently within the last 5-6 years he has led the Quality Assurance delivery across multiple areas including Mortgages, Wholesale and International at Lloyds Banking Group (LBG). In addition he heads up the Test Automation service and Group Release testing for LBG. www.eurostarconferences.com Allan Woodcock, Platform Lead, QA, Lloyds Banking Group Quality Engineering: Build it Right the First Time
  • 3. www.eurostarconferences.com Presenter Shobana heads QA innovation in UK & Europe and is responsible for looking at holistic ways of improving Quality Assurance . This involves bringing the right solutions, tools, processes and models that will improve quality, whilst reducing the total cost of ownership. She has several years of rich experience in Business Transformation and Quality Assurance. Shobana holds post-graduation from London Business School. Shobana Rajamani, Head of Innovation, Cognizant Quality Engineering: Build it Right the First Time
  • 4. www.eurostarconferences.com Presenter Balan is part of Cognizant's Quality Engineering and Assurance services and leads the QA engagement at Lloyds Banking Group . He was involved in the QA transformation for Lloyds Banking group that enabled adoption of Quality engineering within the group. Balan Ramaswamy, Director for QA Delivery, Cognizant, at Lloyds Banking Group Quality Engineering: Build it Right the First Time
  • 5. Q&A www.eurostarconferences.com If you have a question, the control panel on the right has a Questions box. All questions will be answered at the end of the presentation. The GoToWebinar attendee interface is made up of two parts. The Viewer Window shows the presenter’s screen. The Control Panel is where attendees can interact and ask questions. The webinar will be recorded and you will be notified via email when it is available. @esconfs #esconfs
  • 6. How can I get the slides? www.eurostarconferences.com Slides and all materials will be posted on the EuroSTAR website as well as emailed to you. @esconfs #esconfs
  • 7. Join the conversation on Twitter #esconfs @esconfs @Cognizant www.eurostarconferences.com Continue the conversation with the speaker on Twitter after the show! @esconfs #esconfs
  • 8. @esconfs #esconfs www.eurostarconferences.com Agenda What are the Key Drivers What is Quality Engineering What is the implementation roadmap What are the Key Levers What are the Business Benefits
  • 9. Quality is at the core of Business Strategy @esconfs #esconfs www.eurostarconferences.com Key Drivers Speed To Market SMAC (Social, Mobile, Analytics & Cloud) Reputational Risk Total Cost of Ownership
  • 10. @esconfs #esconfs www.eurostarconferences.com Defining Quality Engineering Complete Lifecycle Involvement Lifecycle Automation Static & Dynamic Analysis Quality Intelligence Workforce Reskilling QE is not just… • A set of new testing activities But is… • A mindset to deliver Business Assurance • Build it right the First Time
  • 11. @esconfs #esconfs www.eurostarconferences.com Static and Dynamic analysis Cost to fix a defect Time detected Requirements Architecture Construction System test Post-release Time introduced Requirements 1× 3× 5–10× 10× 10–100× Architecture – 1× 10× 15× 25–100× Construction – – 1× 10× 10–25× Static Analysis • Requirement Validation • Design Validation Dynamic Analysis • Risk based Test Adjustment • UAT IT harmonization
  • 12. @esconfs #esconfs www.eurostarconferences.com Complete Life Cycle Involvement QA Management across lifecycle Quality Gates Reducing Defect Density
  • 13. @esconfs #esconfs www.eurostarconferences.com Lifecycle automation OLD PLAYBOOK Conventional Test Execution Automation Aka Running the last lap faster NEW PLAYBOOK Non Conventional Test Execution Automation Aka Increased speed throughout the race Quick Start • Automated test case design • Service Virtualisation • Automated smoke test Quick Finish • Batch automation • API Testing • Early Mobile automation
  • 15. @esconfs #esconfs www.eurostarconferences.com Quality intelligence What are drivers on increasing Cost of Quality Influencers of Upstream & Downstream Quality Quality Efficiency & Effectiveness Levers Shift from tactical reporting on just daily TC & Defect count to Actionable Insights on improving Quality Leveraging Business Activity Monitoring tools to tap into Customer/System behaviour
  • 16. @esconfs #esconfs www.eurostarconferences.com Transforming Testing in Quality Engineering • Establish the Transformation Objective • Define Levers of Change • Define the Success Criteria CONCEPTION • Transformation Delivery Model • Roll out Plan • Benefit Measurement framework DESIGN • Transform while Perform • Empower, Enable, Embed IMPLEMENTATION
  • 17. @esconfs #esconfs www.eurostarconferences.com Business Benefits • 10% - 15% reduction in SDLC cost of quality (CoQ) • Transparency and visibility into the quality of SDLC work products in a timely manner • Provides confidence to business and reduces the dependence on UAT for quality control • Faster go-live to market due to defect prevention in requirements, design & build phases • Increased Job satisfaction due to empowerment and greater visibility
  • 18. @esconfs #esconfs www.eurostarconferences.com It’s a Journey… • Continuous Improvement , not just a technical change • Shift in mindset , collaborative ways of working and sponsorship from the top • Enable teams with training and identifying the right roles • Process changes and tool implementations need to go hand in hand
  • 21. EuroSTAR Webinar Archive Access almost 70 on-demand software testing webinars by the world's leading testing experts. Topics include…. www.eurostarconferences.com Agile, Automation, Test Management, Process Improvements, Risk-based Testing, Performance Testing, Test Documentation, Cloud Testing, Session-based Testing, Weekend Testers Visit the archive! http://www.eurostarconferences.com/community/member/webinar-archive @esconfs #esconfs
  • 22. The EuroSTAR Community. Are you a member? Did you know we have an online resource area with almost … www.eurostarconferences.com 600 software testing presentations, 70 topical webinars, over 40 videos and podcasts and over 20 expert eBooks Do you know that membership is completely free and you can access these premium testing resources anytime? Join today! http://www.eurostarconferences.com/community/ member @esconfs #esconfs
  • 23. www.eurostarconferences.com Are you coming to Gothenburg? Join us in the Swedish Exhibition & Congress Centre, Gothenburg, Sweden from the 04-07 November for the 21st annual EuroSTAR Conference. Visit www.eurostarconferences.com for more information on what you can expect to see at Europe’s largest software testing event! @esconfs #esconfs