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Cloud computing services provide businesses with increased flexibility, scalability, and reduced costs compared to maintaining their own on-premise IT infrastructure. They solve problems around limited storage capacity, complex data transfers, and high costs of hardware maintenance. Some disadvantages include less direct control over software and potential security and privacy risks if data is not properly protected by the cloud provider. Salesforce is a leading cloud-based CRM platform that would benefit many businesses through its customizable features, scalability, and affordable subscription model while reducing long-term IT costs and hardware needs.

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Should Business Move To The Cloud NAME MATRIX NO. NORAIN HAMDAN P13D147P SUHAIZAI IDERIS P13D146P MIMYA KAMILIYA YAHYA PP13D149P Presented by
Q. 1 – What business benefits do cloud computing services provide? What problem do they solve? Defination of Cloud: 1- an Internet system in which the software programs and the applications are used through the Internet connection 2. something being in the cloud, is an expression used to describe a variety of different types of computing concepts that involve a large number of computers connected through a real-time communication network such as the Internet.
Examples : - Amazon Use the Web services division (AWS) to get flexible computing power and data storage. This cloud application helps Amazon get a large amount of computing resources. According to the customer provided information, the AWS can help Amazon separate, allocate and arrange these resources. The AWS also can help Amazon’s computing resources. Cloud computing has brought a lot of convenience for Amazon, making them save costs and increase profits; on the other hand, cloud computing let Amazon spend more time on other work which had more value Q. 1 – What business benefits do cloud computing services provide? What problem do they solve?
Some of the use of cloud is: To store data and transmit data. “Storing information in the cloud gives you almost unlimited storage capacity Solve the space storage problems, and only pay for the resources it ends up using. To transfer a large data, is easier than using other old applications. Cloud to provide customers with more convenient services. Customers receive data faster if the data is located on a server that is physically close to the company. help the company save cost, like the Outback Company who used the cloud “to avoid taxing in-house system unnecessarily” Q. 1 – What business benefits do cloud computing services provide? What problem do they solve?
Disadvantages: If something goes wrong, the user does not have direct access to the software and must depend on the provider to fix the problem. cloud providers may encounter financial problems or bankruptcy. Cloud computing can also bring substantial risks in the privacy and confidentiality areas. security - “By leveraging a remote cloud based infrastructure, a company essentially gives away private data and information, things that might be sensitive and confidential. It is then up to the cloud service provider to manage, protect and retain them, thus the provider’s reliability is very critical. Q. 2 – What are the disadvantages of cloud computing
Defination : - Capacity planning a process of determining the production capacity needed by an organization to meet changing demands for its products. Defination : - Scalability a ability of a system, network or process to handle a growing amount of work in capable manner or its ability to be enlarged to accommodate that growth. Defination : - Total Cost Ownership (TOC) a financial estimate intended to help buyers and owners determine the direct and indirect costs of a product or system. Q. 3 – How do the concepts of capacity planning, scalability, and TCO apply to this case? Apply these concepts both to Amazon and to subscribers of its services.
Apply : - Amazon Amazon must provide hardware capacity planning and scalability. With the development of information technology, Amazon will have more and more customers. Not just Amazon, but Amazon's customer requires a large database to store a variety of data and information. This will help the company grow. Amazon must bear the total TCO of its services, while Amazon is also needed to maintain the profitability of the company. However, the services' subscribers benefit from not having to worry about these issues. Q. 3 – How do the concepts of capacity planning, scalability, and TCO apply to this case? Apply these concepts both to Amazon and to subscribers of its services.
Q. 4 – What kinds of businesses are most likely to benefit from using cloud computing? Why? Cloud Computing solutions can bring benefits to all industry sectors, and to both large and small companies. Switching information systems to the Cloud – thus abolishing the need for extensive in-company infrastructure and altering the way Business Intelligence is used to support decision-making helping to design mobile apps – Business applications companies are likely to move to the cloud are: email management, data back-up and disaster recovery, storage and web hosting services. Additional activities that users will move to the cloud are accounting, service management, CRM, security, and unified communications.
Why : - Companies are moving to the cloud because it offers them the flexibility they need to adapt to the ever changing business climate. The cloud makes it possible to access technology quickly and to offer solutions that they did not already have. At the same time, companies avoid the expense and hassle of owning and managing their own hardware. Q. 4 – What kinds of businesses are most likely to benefit from using cloud computing? Why?
Salesforce.com Overview  Worldwide leader in cloud-based customer relationship management (CRM) services  100,000+ customers (organizations)  2,000,000+ users  Available in 18 languages  Publicly Traded (Ticker: CRM) Q. 5 – Register for a FREE trial account at Saleforce.com and explore its features. What are the major capabilities of this cloud-based CRM platform? Would you recommend this system to your future employer? Why or why not? Use some screenshots for illustration.
Salesforce.com Overview  First cloud company to reach $2B in revenue  Salesforce.com Foundation gives 1% back (of revenue, time, and product)  10 Free Licenses given to nonprofits and higher education institutions ($15,000 value)  1000+ applications available on the AppExchange  Recently named the world’s most innovative company by Forbes Q. 5 – Cont
Q. 5 – Cont
Q. 5 – Cont CRM Platform Definition A set of cloud computing services that when combined provide a technology platform and a solution stack that can be tailored to any and all business functions. Often referred to as ‘Platform as a Service’ or ‘PaaS’ Benefits • Ability to customize and scale the solution to address exact business requirements without changing process to match system • Variable costs for implementation and access (per-license or per-use basis) but limited long-term costs apply Challenges • Expansive functionality and integration possibilities seem overwhelming and project management is critical to ensure proper scoping and rollout • Development language is up to the provider, requiring boutique skills for complex work Examples Salesforce Google WaveMaker for Web
Q. 5 – Cont Why Recommend??? Good Cause: Private sector helping to advance the public sector with more than just talk…Product, Equity and Time. Affordability: Nonprofit gift delivered at a quarter of the price of similar database solutions. Accessibility: Web based solution allowing you to utilize volunteers, interns and staff more effectively. Utilize Mac and/or PC interchangeably and reduce the need to upgrade and maintain hardware and expensive networks. Security: Web based solution allowing to forgo the need for backups and providing a safe environment for your data. A Few Reasons……
Q. 5 – Cont Why Recommend??? Tried and Tested: Used by more than 2000 qualified nonprofit organizations world wide. Best of Breed: The most affordable, dynamic CRM on the market for Nonprofit organizations. Support: Contact Idealist Consulting or other Nonprofit Partners to support you with your adoption of Salesforce. Dynamic: Manage track and report on… constituent data, fundraising campaigns, volunteer opportunities, memberships, donations, grants and much more. A Few Reasons……Cont
Q. 5 – Cont Why Recommend??? Affordability : - The Salesforce Foundation gift program provides… 10 Enterprise Edition licenses of Salesforce.com (value $15,000 per year). Free online training Free upgrades Ability to avoid hidden costs traditional in other CRM’s (See Diagram)
Q. 5 – Cont Why Recommend??? Security: - Salesforce.com provides state-of-the-art security to ensure that your customer data is never compromised. Experience: Experienced, professional engineers and security specialists dedicated to round-the-clock data and systems protection. Advanced Technology: Continuous deployment of proven, up- to-date security technologies, including proprietary products developed for salesforce.com. Evaluation: Ongoing evaluation of emerging security developments and threats.
Q. 5 – Cont Why Recommend??? Security: - Salesforce.com provides state-of-the-art security to ensure that your customer data is never compromised. Cont…. Redundancy: Complete redundancy throughout the entire salesforce.com online infrastructure. Holistic: Total commitment to a secure, scalable, private, collocated system (unlike a hosted system arrangement, salesforce.com manages all aspects of its operations).
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Cloud

  • 1. Should Business Move To The Cloud NAME MATRIX NO. NORAIN HAMDAN P13D147P SUHAIZAI IDERIS P13D146P MIMYA KAMILIYA YAHYA PP13D149P Presented by
  • 2. Q. 1 – What business benefits do cloud computing services provide? What problem do they solve? Defination of Cloud: 1- an Internet system in which the software programs and the applications are used through the Internet connection 2. something being in the cloud, is an expression used to describe a variety of different types of computing concepts that involve a large number of computers connected through a real-time communication network such as the Internet.
  • 3. Examples : - Amazon Use the Web services division (AWS) to get flexible computing power and data storage. This cloud application helps Amazon get a large amount of computing resources. According to the customer provided information, the AWS can help Amazon separate, allocate and arrange these resources. The AWS also can help Amazon’s computing resources. Cloud computing has brought a lot of convenience for Amazon, making them save costs and increase profits; on the other hand, cloud computing let Amazon spend more time on other work which had more value Q. 1 – What business benefits do cloud computing services provide? What problem do they solve?
  • 4. Some of the use of cloud is: To store data and transmit data. “Storing information in the cloud gives you almost unlimited storage capacity Solve the space storage problems, and only pay for the resources it ends up using. To transfer a large data, is easier than using other old applications. Cloud to provide customers with more convenient services. Customers receive data faster if the data is located on a server that is physically close to the company. help the company save cost, like the Outback Company who used the cloud “to avoid taxing in-house system unnecessarily” Q. 1 – What business benefits do cloud computing services provide? What problem do they solve?
  • 5. Disadvantages: If something goes wrong, the user does not have direct access to the software and must depend on the provider to fix the problem. cloud providers may encounter financial problems or bankruptcy. Cloud computing can also bring substantial risks in the privacy and confidentiality areas. security - “By leveraging a remote cloud based infrastructure, a company essentially gives away private data and information, things that might be sensitive and confidential. It is then up to the cloud service provider to manage, protect and retain them, thus the provider’s reliability is very critical. Q. 2 – What are the disadvantages of cloud computing
  • 6. Defination : - Capacity planning a process of determining the production capacity needed by an organization to meet changing demands for its products. Defination : - Scalability a ability of a system, network or process to handle a growing amount of work in capable manner or its ability to be enlarged to accommodate that growth. Defination : - Total Cost Ownership (TOC) a financial estimate intended to help buyers and owners determine the direct and indirect costs of a product or system. Q. 3 – How do the concepts of capacity planning, scalability, and TCO apply to this case? Apply these concepts both to Amazon and to subscribers of its services.
  • 7. Apply : - Amazon Amazon must provide hardware capacity planning and scalability. With the development of information technology, Amazon will have more and more customers. Not just Amazon, but Amazon's customer requires a large database to store a variety of data and information. This will help the company grow. Amazon must bear the total TCO of its services, while Amazon is also needed to maintain the profitability of the company. However, the services' subscribers benefit from not having to worry about these issues. Q. 3 – How do the concepts of capacity planning, scalability, and TCO apply to this case? Apply these concepts both to Amazon and to subscribers of its services.
  • 8. Q. 4 – What kinds of businesses are most likely to benefit from using cloud computing? Why? Cloud Computing solutions can bring benefits to all industry sectors, and to both large and small companies. Switching information systems to the Cloud – thus abolishing the need for extensive in-company infrastructure and altering the way Business Intelligence is used to support decision-making helping to design mobile apps – Business applications companies are likely to move to the cloud are: email management, data back-up and disaster recovery, storage and web hosting services. Additional activities that users will move to the cloud are accounting, service management, CRM, security, and unified communications.
  • 9. Why : - Companies are moving to the cloud because it offers them the flexibility they need to adapt to the ever changing business climate. The cloud makes it possible to access technology quickly and to offer solutions that they did not already have. At the same time, companies avoid the expense and hassle of owning and managing their own hardware. Q. 4 – What kinds of businesses are most likely to benefit from using cloud computing? Why?
  • 10. Salesforce.com Overview  Worldwide leader in cloud-based customer relationship management (CRM) services  100,000+ customers (organizations)  2,000,000+ users  Available in 18 languages  Publicly Traded (Ticker: CRM) Q. 5 – Register for a FREE trial account at Saleforce.com and explore its features. What are the major capabilities of this cloud-based CRM platform? Would you recommend this system to your future employer? Why or why not? Use some screenshots for illustration.
  • 11. Salesforce.com Overview  First cloud company to reach $2B in revenue  Salesforce.com Foundation gives 1% back (of revenue, time, and product)  10 Free Licenses given to nonprofits and higher education institutions ($15,000 value)  1000+ applications available on the AppExchange  Recently named the world’s most innovative company by Forbes Q. 5 – Cont
  • 12. Q. 5 – Cont
  • 13. Q. 5 – Cont CRM Platform Definition A set of cloud computing services that when combined provide a technology platform and a solution stack that can be tailored to any and all business functions. Often referred to as ‘Platform as a Service’ or ‘PaaS’ Benefits • Ability to customize and scale the solution to address exact business requirements without changing process to match system • Variable costs for implementation and access (per-license or per-use basis) but limited long-term costs apply Challenges • Expansive functionality and integration possibilities seem overwhelming and project management is critical to ensure proper scoping and rollout • Development language is up to the provider, requiring boutique skills for complex work Examples Salesforce Google WaveMaker for Web
  • 14. Q. 5 – Cont Why Recommend??? Good Cause: Private sector helping to advance the public sector with more than just talk…Product, Equity and Time. Affordability: Nonprofit gift delivered at a quarter of the price of similar database solutions. Accessibility: Web based solution allowing you to utilize volunteers, interns and staff more effectively. Utilize Mac and/or PC interchangeably and reduce the need to upgrade and maintain hardware and expensive networks. Security: Web based solution allowing to forgo the need for backups and providing a safe environment for your data. A Few Reasons……
  • 15. Q. 5 – Cont Why Recommend??? Tried and Tested: Used by more than 2000 qualified nonprofit organizations world wide. Best of Breed: The most affordable, dynamic CRM on the market for Nonprofit organizations. Support: Contact Idealist Consulting or other Nonprofit Partners to support you with your adoption of Salesforce. Dynamic: Manage track and report on… constituent data, fundraising campaigns, volunteer opportunities, memberships, donations, grants and much more. A Few Reasons……Cont
  • 16. Q. 5 – Cont Why Recommend??? Affordability : - The Salesforce Foundation gift program provides… 10 Enterprise Edition licenses of Salesforce.com (value $15,000 per year). Free online training Free upgrades Ability to avoid hidden costs traditional in other CRM’s (See Diagram)
  • 17. Q. 5 – Cont Why Recommend??? Security: - Salesforce.com provides state-of-the-art security to ensure that your customer data is never compromised. Experience: Experienced, professional engineers and security specialists dedicated to round-the-clock data and systems protection. Advanced Technology: Continuous deployment of proven, up- to-date security technologies, including proprietary products developed for salesforce.com. Evaluation: Ongoing evaluation of emerging security developments and threats.
  • 18. Q. 5 – Cont Why Recommend??? Security: - Salesforce.com provides state-of-the-art security to ensure that your customer data is never compromised. Cont…. Redundancy: Complete redundancy throughout the entire salesforce.com online infrastructure. Holistic: Total commitment to a secure, scalable, private, collocated system (unlike a hosted system arrangement, salesforce.com manages all aspects of its operations).