CIO Transformation Live - opening keynote - reframing the digital transformation conversation
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My opening session for Trafford Associates CIO Transformation Live event on 20 March 2019. I introduce the digital disruption and VUCA oriented business landscape that we are dealing with and argue that we are talking too much about technology, and not enough about business outcomes and real value. I propose reframing the Digital Transformation conversation in 5 steps - Encourage good behaviour, Think holistically, Be agile, Build a social network, Create your transformation story. Check out the slides for more detail.
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CIO Transformation Live - opening keynote - reframing the digital transformation conversation
- 1. Opening Keynote – Reframing the Digital Transformation conversation CIO Transformation Live | Whittlebury Hall, Silverstone | 20 March 2018 David Terrar | Founder & CXO Agile Elephant | Director & Deputy Chair – Cloud Industry Forum @DT and @Agile_Elephant and @disruptivelive on Twitter
- 2. “The illiterate of the 21st century will not be those who cannot read and write, but those who cannot learn, unlearn, and relearn. ” Alvin Toffler volatile, uncertain, complex and ambiguous
- 3. Agenda • The new business landscape of exponential change and disruption • The Digital Enterprise Wave becomes a Tsunami! • Reframing the Digital Transformation conversation in 5 steps • How do you become a Tranformational CIO?
- 4. Alvin Toffler “When digital transformation is done right, it’s like a caterpillar turning into a butterfly, but when done wrong, all you have is a really fast caterpillar.” George Westerman
- 5. Everyone is talking Digital Transformation and it’s dangerous!
- 6. "Move bits, not atoms." January 1995
- 7. We live in exponential times!
- 8. 5 mobile apps with half a billion visitors a month you’ve never heard of Taobao Number of mobile monthly users in Q1 2018: 617 million IQIYI The number of mobile monthly users in Q1 2018: 421.3 million. Tik Tok The number of mobile monthly users in Q1 2018: 500 million. UC Browser The number of mobile monthly users in Q1 2018: 500 million Baidu The number of mobile monthly users in Q1 2018: 665 million
- 10. China Pulls Ahead of U.S. in Latest TOP500 List The fiftieth TOP500 list of the fastest supercomputers in the world has China overtaking the US in the total number of ranked systems by a margin of 202 to 143.
- 11. More mobile connected devices than humans 66.7% of the World’s population has a phone United Arab Emirates has the highest penetration of smartphones at 82.2% China has half their population with smartphones at 775 million Bangladesh has the lowest smartphone user to population ratio, at 5.4%
- 13. Your business model is under threat!
- 15. “At the height of its power, the photography company Kodak employed more than 140,000 people and was worth $28 billion. They even invented the first digital camera. But today Kodak is bankrupt, and the new face of digital photography has become Instagram. When Instagram was sold to Facebook for $1 billion, it employed only 13 people. Where did all those jobs disappear? And what happened to the wealth that all those middle-class jobs created?” Jaron Lanier
- 16. $19 Billion, Feb 2014 (around 100 employees) $7.2 Billion, Sep 2013, completed April 2014 (62,000 employees)
- 17. How many text messages are sent every day? Number of SMS messages sent per day, all carriers in all countries = 23 Billion Number of WhatsApp messages sent per day = 65 Billion
- 18. The Digital Enterprise Wave ride it or go under!
- 19. The Digital Enterprise Wave
- 20. The Digital Enterprise Tsunami tectonic shift / earthquake
- 21. The Digital Enterprise Tsunami Artificial Intelligence BlockchainIoT
- 22. it’s not digital, it’s business
- 23. Digital Transformation – a definition Digital transformation is the process of shifting your organisation from a legacy approach to new ways of working and thinking using digital, social, mobile and emerging technologies. It involves a change in leadership, different thinking, the encouragement of innovation and new business models, incorporating digitisation of assets and an increased use of technology to improve the experience of your organisation's employees, customers, suppliers, partners and stakeholders.
- 24. Reframing the Digital Transformation Conversation in 5 steps 1. Encourage good behavior
- 27. Doing things right Efficiency Doing the right things Adaptability
- 28. Leadership mindset, teamwork, vision, purpose, openness, sharing
- 29. Reframing the Digital Transformation Conversation in 5 steps 1. Encourage good behavior 2. Think holistically
- 30. © GettyImages - John Kirk
- 31. Strategy Skills Staff “Shared Values” Structure Systems Style Hard Systems Soft Systems Integrates “hard” and “soft” business systems in a structured way “technology neutral” Includes employee engagement Proven approach Especially useful for lessons in managing major change McKinsey 7 “S” Model
- 32. Reframing the Digital Transformation Conversation in 5 steps 1. Encourage good behavior 2. Think holistically 3. Be agile
- 33. Agile thinking and management Tell me and I forget. Teach me and I remember. Involve me and I learn. - Benjamin Franklin AGILE LEAN DESIGN THINKING FAIL FAST TIME TO MARKET INNOVATION RAPID ITERATION ABILITY TO ADAPT
- 34. Reframing the Digital Transformation Conversation in 5 steps 1. Encourage good behavior 2. Think holistically 3. Be agile 4. Build a social network
- 35. Build a Social Network
- 36. Global Working Culture and Social Business are all about getting more out of the work we already do. It is about executing faster and better than we do today. It is about taking full advantage of our collective know-how. It is about engaging with the world around us to move ourselves and our business forward. Internal and external social business are two equally important ‘must- win’ battles for Grundfos.
- 37. Reframing the Digital Transformation Conversation in 5 steps 1. Encourage good behavior 2. Think holistically 3. Be agile 4. Build a social network 5. Create your transformation story
- 38. Leadership needs to communicate the big idea https://www.khanacademy.org/partner-content/pixar/storytelling
- 39. How do you become a Transformational CIO? Be the one who can initiate and co-lead business change
- 40. “The greatest danger in times of turbulence is not the turbulence – it is to act with yesterday’s logic.” Peter Drucker
- 41. References Not for reading – just for reference https://www.weforum.org/agenda/2016/01/the-fourth-industrial-revolution-what-it-means-and-how-to-respond/ http://en.wikipedia.org/wiki/Nicholas_Negroponte http://en.wikipedia.org/wiki/Being_Digital https://expertise.jetruby.com/top-10-most-popular-mobile-apps-in-china-2018-edition-9a6e0038cf02 https://www.statista.com/chart/14900/two-worlds_-languages-irl-and-online/ https://www.newstalk.com/news/mobile-devices-have-overtaken-the-human-population-499358 http://www.theagileelephant.com/what-is-the-digital-enterprise-wave/ hhttp://www.themanagementshift.com/ https://www.mcchrystalgroup.com/insights/teamofteams/ https://www.zdnet.com/google-amp/article/the-biggest-lessons-learned-in-digital-transformation/?__twitter_impression=true https://www.smseagle.eu/2017/03/06/daily-sms-mobile-statistics/ https://www.cnet.com/news/whatsapp-65-billion-messages-sent-each-day-and-more-than-2-billion-minutes-of-calls/ https://en.wikipedia.org/wiki/WhatsApp https://en.wikipedia.org/wiki/Nokia https://www.mindtools.com/media/Resized-Images/Articles/Team_Management/24_GI_617361324_John_Kirk_2x1.jpg https://www.slideshare.net/socialbusinessjourney/grundfos-soc-bizlightekstern20140225?from_action=save https://startwithwhy.com https://www.khanacademy.org/partner-content/pixar/storytelling/we-are-all-storytellers/v/storytelling-introb
- 42. David Terrar Agile Elephant | Disruptive.Live p: +44 (0)1727 866309 m: +44 (0)7715 159423 e: dt@d2c.org.uk & david@theagileelehant.com w: www.theagileelephant.com skype: david_terrar twitter: http://twittter.com/DT @DT linkedin: http://www.linkedin.com/in/davidterrar blog: http://theagileelephant.com/blog & http://medium.com/@DT