Chatbots developer meetup

Editor's Notes

1. Integrated SaaS PaaS designed for enterprise applications IaaS designed for enterprise applications On-premises, off-premises or public cloud model on-premises 3. The challenge: The transition to the next generation of cloud models hasn’t been helped by incomplete and incompatible industry responses. Organizations need a complete SaaS/PaaS/IaaS offering, designed for enterprise applications. They also need compatible and complementary services between public and private options. These obvious gaps are hampering cloud adoption, and putting existing IT initiatives at risk of obsolescence. Most industry vendors only have pieces of the puzzle; leaving IT organizations to cobble together workable solutions.
2. Let me give you a few examples of how the Oracle toolbox has been expanded in recent weeks…..
3. Most of you have probably heard of StubHub, an eBay company and the world’s largest ticket marketplace. They used predictive analytics to understand ticket buying patterns and behavior from 25 data sources. Helps StubHub to know what tickets are selling well, and at what price point (recommendations to sellers), what audience is most likely to be in market for a particular ticket, for personalized offers. As a result, they dramatically improved customer experience and responsiveness, while also reduced fraud by 90%.
4. Most of you have probably heard of StubHub, an eBay company and the world’s largest ticket marketplace. They used predictive analytics to understand ticket buying patterns and behavior from 25 data sources. Helps StubHub to know what tickets are selling well, and at what price point (recommendations to sellers), what audience is most likely to be in market for a particular ticket, for personalized offers. As a result, they dramatically improved customer experience and responsiveness, while also reduced fraud by 90%.
5. Most of you have probably heard of StubHub, an eBay company and the world’s largest ticket marketplace. They used predictive analytics to understand ticket buying patterns and behavior from 25 data sources. Helps StubHub to know what tickets are selling well, and at what price point (recommendations to sellers), what audience is most likely to be in market for a particular ticket, for personalized offers. As a result, they dramatically improved customer experience and responsiveness, while also reduced fraud by 90%.
6. Most of you have probably heard of StubHub, an eBay company and the world’s largest ticket marketplace. They used predictive analytics to understand ticket buying patterns and behavior from 25 data sources. Helps StubHub to know what tickets are selling well, and at what price point (recommendations to sellers), what audience is most likely to be in market for a particular ticket, for personalized offers. As a result, they dramatically improved customer experience and responsiveness, while also reduced fraud by 90%.
7. Carbon is revolutionizing 3D printing by being 25-100X faster impacting every day products from tennis shoes to electronics. They decided to standardize across Oracle SaaS from ERP, Supply Chain, Human Capital, to Service. Now they can view the status of the entire company from over 1 million data points per day streamed from every printer. They can consolidate multiple accounting books in days versus weeks for better decision making. They can add new countries quickly and easily for growth and scale.
8. Create a unique, high-technology project, focused around a 1,000mph World Land Speed Record attempt. Share this Engineering Adventure with a global audience and inspire the next generation by bringing science, technology, engineering and mathematics to life in the most exciting way possible The main aim of the BLOODHOUND Project is to inspire the next generation of scientists and engineers. Our BLOODHOUND Education Programme is available to all primary and secondary schools, students in further and higher education, home educators and children’s groups and clubs. We also give presentations and hands-on demonstrations to adult groups and professional institutions, to promote the Project more widely. Oracle principles and challenge Deploy in 2 months, agile at speed Only use public available solutions Oracle team (Intern to Experienced) Everything Oracle uses can be obtained by students No barrier to education Based on open-source technology (Python, Kafka, Node, Git, etc.)
9. https://www.amazon.com/Fourth-Transformation-Artificial-Intelligence-Everything-ebook/dp/B01M5JKW3Z
10. Millennials love to chat. Their personal lives rotate around messaging and instant gratification. From getting their pals’ views on a new t-shirt they are thinking of buying to sharing their New Year’s resolutions publicly, Gen Z, which comprises the majority of the workforce today, lives an instant and synchronous life, one that is built on the foundations of consumerism. We are also living in a time where we are facing Mobile App fatigue and are unable to deal with the number of apps on our mobile device. It is only natural that people’s preferences at work mirror those of their personal lives. And we are witnessing a paradigm shift in the way people work. The asynchronous nature of email makes it one of the most hated forms of office communication today. Anyone who has ever tried to ask a question, make a suggestion, or request an approval through email will understand the anxiety and subsequent loss in productivity caused by an excessive dependence on email. Popular communication platforms like FB Messenger, Line, WeChat, Slack, that facilitate instant messaging are playing a pivotal role in the way enterprise are beginning to engage with consumers and in the future of our workplaces. By reducing the threshold to starting a conversation or voicing a concern, these platforms are democratizing information. They help inculcate ideas and values that are near and dear to millennials. These platforms are taking the good ol’ corporate open-door policy to the next level. By keeping conversations and discussions synchronous, the workforce is working in a way it loves to. Just as the early innovation in enterprise software liberated people from the inconvenience of paperwork, the new enterprise tools are aimed at enabling a more potent collaboration experience.
11. One place to build your mobile app, mobile web, and chatbot Measure your channels with advanced analytics Use the client tools you love Use a common integration layer for secure and efficient development Pre-integrated into Service Cloud Agent Chat
12. Oracle Intelligent Bots has the following 4 components Channel configurator that abstracts the communication and UI/UX aspects of the end channel. For e.g developer does not need to code the display of a card or carousel in FB which is different to the display in Kik or Line or other messaging channels. In addition it also abstracts the speech component from Siri or Alexa and use the speech to text component to pass it on the NLP Dialog flow execution – the heart of the Intelligent Bots is a state machine that executes context driven workflow with scoped variables. One of the differentiators with Oracle’s Intelligent Bots is that the AI components of NLP and Machine learning are part of this state flow engine as opposed to a separate black box which makes it very simple and easy for the Bot developer to model a conversation without having to worry about the state engine and the AI algorithms AI Engine – Active machine learning that identifies the intent of the conversations from the end user and extract entities from unstructured data to create a structure ‘query’ to get data from the enterprise and respond back. The AI engine consists of an ensemble of algorithms that we will explain the next slide Components. The final building block of the Bot builder are the components. There are system components that handle things like message channel visualization and custom components that provide integration to mobile cloud service to reuse APIs that have been created for the mobile channel.
13. Take your ideas; and bring to market fresh and exciting new products, services and experiences that will improve society, using the power of the Oracle Cloud.