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SaaS - Taking a Closer Look

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Anja Rej

The document discusses Software as a Service (SaaS) and its benefits over traditional on-premise software. SaaS provides software applications as an online service that users can access through a web browser. Key benefits include lower upfront costs, easier implementation and maintenance, continuous updates, and disaster recovery built-in. While SaaS gives users less control over systems, it offers a predictable subscription-based pricing model and shifts responsibility for software and infrastructure to the provider. The document explores why IT professionals should consider adopting the SaaS model.

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SaaS A Closer Look at Software as a Service
We Are…  LawTech Partners  Orlando-Based Consulting Firm  Specialize in Legal  Netdocuments Channel Partner
We Are…  Leader In Saas Content Management  Offer Web-centric, Software-as-a-service (Saas) Document, Email And Records Management Services, Including Extranet Services  Customers: Legal, Financials, Real Estate, Sales, And Healthcare Industries
SaaS Software as a Service A software delivery method that provides access to software and it functions remotely as a web-based service.
The Emergence of the SaaS Model 1. Advent Of The Asps 1990’s 2. The Problem (Other Than Venture Capital) – Tried To Be All Things! 3. Lost Economies Of Scale Necessary For Cost Effectiveness 4. Technology Not Ready 5. Reliability Suffered
Why do IT professionals need to consider the SaaS model? 1. We’ve Come A Long Way Baby 2. SaaS Business Model Makes Business Sense 3. IT Professionals Need To Continue To Align Technology With Business Goals And Objectives Strong Momentum for On-Demand
Why do IT professionals need to consider the SaaS model? SaaS Market Penetration 2006 SaaS Traditional By 2006 , it was report by Gartner that SaaS had a 25-40% 25% penetration of $220 Billion Software 75% industry. Strong Momentum for On-Demand
Why do IT professionals need to consider the SaaS model? Further, Gartner SaaS Market Penetration 2006 predicted the SaaS Traditional worldwide SaaS market which had reached $6.3 billion 25% in 2006 would grow to $19.3 billion by 75% year-end 2011. Strong Momentum for On-Demand
Why do IT professionals need to consider the SaaS model? • Of 850 Enterprise Customers 74% Were Favorably Disposed To Adopting SaaS Platforms • Innovation In The Software Industry On The Rise Is Driving Two Software Trends - SaaS & SOA • Accelerated Adoption Of Subscription And On- demand Purchasing Models • Momentum Driven By SMB Customers McKinsey & Company Enterprise Software Customer Survey 2008 Strong Momentum for On-Demand
Why do IT professionals need to consider the SaaS model? • Harsh Economic Climate Will Accelerate Growth • Buyer Will Opt For Easy-to-use Subscription Services That Meter Usage • Increased Its SaaS Growth Projection For 2009 From 36% Growth To 40.5% Over 2008 Figures • By End Of 2009 76% Of US Org. Will Use At Least One SaaS-deliver Application For Business Use. IDC 2009 Strong Momentum for On-Demand
How Does SaaS Differ From ASP? ASP SaaS 1. Resold Legacy 1. Net-Native Applications Applications 2. Retained 2. Pay-As-You-Go Perpetual Subscription Licenses Model 3. Remained 3. Functionality | Inflexible Universality 4. Single Tenant 4. Multi-Tenant
Usability Manageability Cost •Search •Remote Access •Software •Upgrades •PDA Integration •Hardware •Integration •Single Sign-on •Disaster Recovery •Reconstruction •User Interface •Capital Budget •Business Continuity •Compliance •Predictability •Optimization •Labor •Backup Hardware •DB Servers • App Servers Software •Operating Systems •Network •Database •Storage •Client Software •Application Software •Maint Fees Tired Tech •Support The Tale of The
What SaaS means to you…  Lower cash outlays and TCO  Better use of internal resources  Ease of implementation  Reduced technology investment risk  Continuous support & seamless upgrades  Full application lifecycle involvement  New functionality and improved performance  Shared risks and single-source accountability  Inherent disaster recovery
• If It’s Bad, It’s Really, Really Bad! • No Direct Control Over Systems • Must Be Carefully Vetted In Terms Of Security, Hosting Operation And Web Services • Post Sarbanes-Oxley & Compliance – Ability To Certify Integrity Of Financial Systems And Data • Not Good For Highly Customized Needs • Integration Issues The Downside
1. Are you a true SaaS provider – meaning multi- tenant. Are all customers running the same version using shared hardware? 2. What has been average outage time? 3. How often is new software released? 4. How much domain experience do you have as an SaaS provider? 5. Did you start as a SaaS company? 6. Do you offer a free trial? 7. How much customization is needed? 8. How much customization is possible? 9. How does your application scale? 10.How will you keep my content and data safe?
SaaS - Taking a Closer Look
Benefits One Service Infrastructure Document Email Management Management • One Repository System System • One Search Engine • One Ethical Wall Image Electronic Records • One User Interface Management Content Management • One Admin Framework System System Services • One Foldering System • One Profile Structure Knowledge Extranet Management Management • One Retention Policy System System • One Security System • One Matter Centricity • One Compliance Enforcement The Power of One
SaaS Architecture DR Primary Datacenter Datacenter data replication on-site Internet backup (optional) https:// Local Echo Document Service
SaaS - Taking a Closer Look

More Related Content

SaaS - Taking a Closer Look

  • 1. SaaS A Closer Look at Software as a Service
  • 2. We Are…  LawTech Partners  Orlando-Based Consulting Firm  Specialize in Legal  Netdocuments Channel Partner
  • 3. We Are…  Leader In Saas Content Management  Offer Web-centric, Software-as-a-service (Saas) Document, Email And Records Management Services, Including Extranet Services  Customers: Legal, Financials, Real Estate, Sales, And Healthcare Industries
  • 4. SaaS Software as a Service A software delivery method that provides access to software and it functions remotely as a web-based service.
  • 5. The Emergence of the SaaS Model 1. Advent Of The Asps 1990’s 2. The Problem (Other Than Venture Capital) – Tried To Be All Things! 3. Lost Economies Of Scale Necessary For Cost Effectiveness 4. Technology Not Ready 5. Reliability Suffered
  • 6. Why do IT professionals need to consider the SaaS model? 1. We’ve Come A Long Way Baby 2. SaaS Business Model Makes Business Sense 3. IT Professionals Need To Continue To Align Technology With Business Goals And Objectives Strong Momentum for On-Demand
  • 7. Why do IT professionals need to consider the SaaS model? SaaS Market Penetration 2006 SaaS Traditional By 2006 , it was report by Gartner that SaaS had a 25-40% 25% penetration of $220 Billion Software 75% industry. Strong Momentum for On-Demand
  • 8. Why do IT professionals need to consider the SaaS model? Further, Gartner SaaS Market Penetration 2006 predicted the SaaS Traditional worldwide SaaS market which had reached $6.3 billion 25% in 2006 would grow to $19.3 billion by 75% year-end 2011. Strong Momentum for On-Demand
  • 9. Why do IT professionals need to consider the SaaS model? • Of 850 Enterprise Customers 74% Were Favorably Disposed To Adopting SaaS Platforms • Innovation In The Software Industry On The Rise Is Driving Two Software Trends - SaaS & SOA • Accelerated Adoption Of Subscription And On- demand Purchasing Models • Momentum Driven By SMB Customers McKinsey & Company Enterprise Software Customer Survey 2008 Strong Momentum for On-Demand
  • 10. Why do IT professionals need to consider the SaaS model? • Harsh Economic Climate Will Accelerate Growth • Buyer Will Opt For Easy-to-use Subscription Services That Meter Usage • Increased Its SaaS Growth Projection For 2009 From 36% Growth To 40.5% Over 2008 Figures • By End Of 2009 76% Of US Org. Will Use At Least One SaaS-deliver Application For Business Use. IDC 2009 Strong Momentum for On-Demand
  • 11. How Does SaaS Differ From ASP? ASP SaaS 1. Resold Legacy 1. Net-Native Applications Applications 2. Retained 2. Pay-As-You-Go Perpetual Subscription Licenses Model 3. Remained 3. Functionality | Inflexible Universality 4. Single Tenant 4. Multi-Tenant
  • 12. Usability Manageability Cost •Search •Remote Access •Software •Upgrades •PDA Integration •Hardware •Integration •Single Sign-on •Disaster Recovery •Reconstruction •User Interface •Capital Budget •Business Continuity •Compliance •Predictability •Optimization •Labor •Backup Hardware •DB Servers • App Servers Software •Operating Systems •Network •Database •Storage •Client Software •Application Software •Maint Fees Tired Tech •Support The Tale of The
  • 13. What SaaS means to you…  Lower cash outlays and TCO  Better use of internal resources  Ease of implementation  Reduced technology investment risk  Continuous support & seamless upgrades  Full application lifecycle involvement  New functionality and improved performance  Shared risks and single-source accountability  Inherent disaster recovery
  • 14. • If It’s Bad, It’s Really, Really Bad! • No Direct Control Over Systems • Must Be Carefully Vetted In Terms Of Security, Hosting Operation And Web Services • Post Sarbanes-Oxley & Compliance – Ability To Certify Integrity Of Financial Systems And Data • Not Good For Highly Customized Needs • Integration Issues The Downside
  • 15. 1. Are you a true SaaS provider – meaning multi- tenant. Are all customers running the same version using shared hardware? 2. What has been average outage time? 3. How often is new software released? 4. How much domain experience do you have as an SaaS provider? 5. Did you start as a SaaS company? 6. Do you offer a free trial? 7. How much customization is needed? 8. How much customization is possible? 9. How does your application scale? 10.How will you keep my content and data safe?
  • 17. Benefits One Service Infrastructure Document Email Management Management • One Repository System System • One Search Engine • One Ethical Wall Image Electronic Records • One User Interface Management Content Management • One Admin Framework System System Services • One Foldering System • One Profile Structure Knowledge Extranet Management Management • One Retention Policy System System • One Security System • One Matter Centricity • One Compliance Enforcement The Power of One
  • 18. SaaS Architecture DR Primary Datacenter Datacenter data replication on-site Internet backup (optional) https:// Local Echo Document Service