bettie at eComm presented by Ben Arent.
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The document discusses the challenges of an aging population and the digital divide. It proposes that information and communication technologies (ICT) could help solve issues of social isolation among older adults. The bettie system is presented as a solution to increase social participation and quality of life for older users by making ICT more accessible and usable. Bettie aims to enable users to stay connected with friends and family through open social platforms and customized message delivery. The system is intended to be handed down through generations to help more users overcome barriers to engaging with digital technologies.
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bettie at eComm presented by Ben Arent.
- 1. bettie – Bridging the digital divide.Ben Arent and Zoran Škrba - 28th October 2009 @building_bettie http://www.bett.ie
- 2. bettie– Ben Arent. Designer. Interaction Designer at TRIL
- 3. The world is ageing.
- 4. “This new age pyramid has enormous socio-economic implications and demands a paradigm shift in social and health care while creating new requirements for social inclusion and access to public services. At the same time, the complexity and lack of accessibility and usability of many ICT-based products and services is a major barrier for many people. ”€73 Million is beinginvested in research over the next 7 years. EU – Objective 2007.7.1 - ICT and Ageing
- 5. Ageing well in the community by increasing social participation improves quality of live.1 Help the Aged found that 48 % of older people relied on the televisionas their main form of company.21 - http://tinyurl.com/Social-connectedness2. Help Unite Generations (Hug) Survey, GfK/NOP for Help the Aged, 2006 (unpublished).
- 6. How can we use ICT to solve this? Source: Ofcom media literacy audit December 2007bettiewww.bett.ie
- 7. This Isn’t an ICT Problem.ICTCarersProductFriendsfriendsUserfriends?FamilyServiceHealth Carebettiewww.bett.ie
- 8. Life is different as you age. Figure source: Baltes PB and Lindenberger U (1997). bettiewww.bett.ie
- 10. Design Research. Cultural Probes. A Day in the Life of a 70 Year Old. ICT instructor for ‘silver surfers’ bettiewww.bett.ie
- 11. Design Research. Disposable Camera = TechnologySocialTVSimple TechnologyAccessible TechnologyInnovativeTechnology you hate. Topics for photography = Cultural Probes. bettiewww.bett.ie
- 15. Negate the users pain. Change Function = f (user crisis vs. total perceived pain of adoption) 2006 Pip Corborn. bettiewww.bett.ie
- 16. Designing for Flow. bettiewww.bett.ie
- 17. Experience PrototypeFinding the right design. Vs Getting the design right. http://tinyurl.com/bettieone
- 18. Out of Box Experience Finding the right design. Vs Getting the design right. http://tinyurl.com/bettieTwo
- 19. Observing users. Logging touches to improve a touch screen interface. TRIL Project. http://www.trilcentre.org bettiewww.bett.ie
- 20. bettieEnables users to keep up to dateand stay in touch.Friend PassbettieBroadband Router(Integrated into Version 2.)bettiewww.bett.ie
- 23. bettie isn’t a ‘home PC’.bettiewww.bett.ie
- 25. HighEmotionTrajectorySalience of Social MotivesKnowledgeTrajectoryLowInfancy Adolescence Middle Age Old AgeSocioemotional selectivity theoryhttp://tinyurl.com/socioemotionalbettiewww.bett.ie
- 26. Uses Open Social to get the users information.The bettie server acts as a forwarding service to deliver the messages in the best way for a particular person, be it a face book message, SMS or Email.bettiewww.bett.ie
- 27. Source: Ofcom media literacy audit December 2007bettiewww.bett.ie
- 28. bettie is to be handed up.Buyer. bettie user. 2nd Friend Pass (e.g. relative).bettiewww.bett.ie
- 29. Services Provided.Staying in Touch. Local Information.Shopping Services.Friends Family ARG UtilitiesGovernment OrganisationsChurchButchersChemistAmazonbettiewww.bett.ie
- 30. Designing for Flow. bettiewww.bett.ie
- 31. Inclusive products and product innovationUK statistics have shown that the many non users of all ages don’t see the benefit of being connected to the internet. (34% say they “don’t need” and 24% “don’t want”).*Need to strive to develop inclusive products and product innovation. *National Statistics. Internet Access 2008. http://www.statistics.gov.uk/pdfdir/iahi0808.pdfbettiewww.bett.ie
- 32. Future PlansQuestions?Come try the demo during lunch. bettie is in development and seeking funding. bettiewww.bett.ie
Editor's Notes
- 11 million people of statepension age and overA man of 60 could expect to live for another 20.5years and a woman of the same age for 23.6years
- 30% of Europe isn’t in the information Society.
- One in eight (13%) older people says they would like to learn more about various elements of media, compared to 32% of all adults. Some 7% of older people say they are interested in learning about the internet, and 7% say they have already learned about it through classes or training. Those aged over 75, and those living alone, are significantly less likely to express interest in, or say that they have learned already, about aspects of the media.
- A suit designed for the Japanese market. With an increased age everyone will suffer from various conditions which can impair independent living, e.g. cognitive impairment, visual and hearing impairments, frailty due to disease (IPTS, 2006). These factors can have a direct affect on the design of future products, regardless of any issues of technical literacy and technophobia.
- be "Experience Prototyping" as a form of prototyping that enables design team members, users and clients to gain first-hand appreciation of existing or future conditions through active engagement with prototypes. We use examples from commercial design projects to illustrate the value of such prototypes in three critical design activities: understanding existing experiences, exploring design ideas and in communicating design concepts.
- A user keeps up to date by placing a friend pass on the display. A friend pass is digital link to already available social and personal information. Once the friend pass is placed on one of three areas of the screen a tangible interface if triggered allowing interaction with the person associated with the friend pass. Staying in touch is made easy!.