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Effective business analysis projects are always required in organizations to understand business needs and recommend solutions. Business analysis involves defining organizational goals and objectives, determining how to achieve them, and defining stakeholder interactions. It requires understanding business processes, identifying inefficiencies, and making recommendations to solve problems through technology. Business analysts must have strong analytical and problem-solving skills, communicate effectively, and understand both business and technical environments.
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- 1. Effective BusinessAnalysis Projects are always required in any organization. But, why? Business Analysis
- 2. What is Business Analysis? Business analysis is the set of tasks and techniques used to work as a liaison among stakeholders in order to understand the structure, policies, and operations of the organization, and to recommend solutions that enable the organization to achieve its goals. Business analysis involves understanding how organizations function to accomplish their purposes and defining the capabilities an organization requires to provide products and services to external stakeholders. It includes the definition of organizational goals, understanding how those goals connect to specific objectives, determining the courses of action that an organization has to undertake to achieve those goals and objectives, and defining how the various organizational units and stakeholders within and outside of that organization interact.
- 3. Business Analyst vs. System Analyst Differences and Similarities What Does a Business SystemsAnalyst Do? Systems analysts utilize an organization’s IT systems to help achieve strategic business goals.They may design and develop new systems by configuring new hardware and software, or use existing systems in new ways to accomplish additional or different outcomes. Typical tasks performed by systems analysts include: • Consulting with management and users to determine the needs of the system • Designing a system to meet the business goals • Specifying inputs and formatting outputs to meet users’ needs • Using techniques such as sampling, model building and structured analysis, along with accounting principles, to ensure the solution is efficient, cost-effective and financially feasible • Developing specifications, diagrams and flowcharts for programmers to follow • Overseeing implementation, coordinating tests and observing initiation of the system to validate performance What Does a BusinessAnalyst Do? Business analysts generally possess technical knowledge as well. Their main focus is identifying opportunities for improving a business’s processes and using technology to eliminate challenges that affect productivity, output, distribution and ultimately, the bottom line. Knowing how technology can solve business problems is vital for a business analyst. BusinessAnalysts require a high degree of specialized skills in order to solve business problems through a variety of typical job duties, including: • Analyzing the business processes in an organization for inefficiencies. • Making recommendations for solutions or improvements that can be accomplished through new technology or alternative uses of existing technology. • Acting as liaison between business stakeholders, such as management, customers or end users, and the software development or information technology team. • Analyzing and communicating stakeholder needs by translating business requirements into software requirements. • Documenting and evaluating required data and information. • Using modeling, testing and data models to improve the flow of information through an organization to enhance project success.
- 4. Skills and Attributes Required for Business Analysts A BusinessAnalyst requires strong problem-solving and analytical skills, communication and interpersonal skills, and the ability to focus with close attention to detail. A business analyst needs a broad base of business knowledge and sharply honed essential skills. While there are some common skills and knowledge requirements between systems analysts and business analysts, the business analyst profession requires an entirely different set of core specialty skills involving eliciting, analyzing, communicating, testing and verifying requirements, plus the ability to identify opportunities to solve business problems and improve processes. Business analysts are functional experts who work for change and improvement, helping organizations reach their strategic goals through continual, successful technology improvements.
- 5. BABOK a key tool for the Business Analyst BusinessAnalysis Body of Knowledge (BABOK) contains a description of generally accepted practices in the field of business analysis. BABOK guide has been verified through reviews by practitioners, surveys of the business analysis community, and consultations with recognized experts in the field. BABOK has been recognized around the world as a key tool for the practice of business analysis and become a widely-accepted standard for the profession. BABOK has become an essential reference for business analysis professionals
- 6. 4 U 2 Know • AUDIENCE • PROJECT • BUSINESS ENVIRONMENT • TECHNICAL ENVIRONMENT
- 7. Know Your Audience Establish trust with your stakeholders through; • Proper Project management with Project Sponsor • Establish Subject Matter experts • Quality assurance of Project • System Analyst support • Vendor overview • Stakeholder analysis • Balancing Stakeholder Needs • Understand the political Environment • Cultural mix and roles • Dispersed or FocusedTeams
- 8. Know Your Project Why Organization has funded this project and for what purpose; • Business Case • Problem to be solved • Eliminate Costs or jobs • Change in Outside regulations/ conditions • New Opportunity arisen • Need for marketing or Advertise the organization Strategic Planning Portfolio and Program Management How project fits to other planned or ongoing projects in organization Communication of Strategic Plans Project identification/ initiation
- 9. Know Your Business Environment Learn about Organization • Business Strategic Plans • HR plans • Marketing reports/ events/ plans • Prioritize requests from stakeholder(s) and sponsor(s) Learn Business through ElicitationTechniques • Review existing documentation(s) • Observations • Interviews • Surveys and Questionnaires • Facilitated Sessions • Focus Groups • CompetitiveAnalysis • InterfaceAnalysis Learn the Current System • Essential analysis of present business process(es) • See things form top and from bottom • Implementation planning
- 10. Know Your Technical Environment UnderstandTechnology, but do not talk like a technologist • Have an overview of software development and programming terminology • Basic understanding of software development methodologies • Understand technical architecture • Know about operating systems available • Grasp of IT security protocols and it challenges and possibilities • Clear overview of Data Management challenges and architecture • Idea of useable/ Human Interface design • Basic knowledge about software testing concept and requirements Work with IT • Communicate with developers and IT project management • IT corporate structure and Culture Learn the CurrentTechnology • Essential analysis of present technology process(es) • See things form top and from bottom • Overview of IT Security issues and its limitations within existing environment
- 11. Analysis Techniques Collecting and Presenting Requirements from Stakeholders • Collecting and Managing Requirements • Understand requirements and what they are • Core requirements • Entities (data) • Attributes (Data) • Processes (Cases used) • External Agents (Actors) • Business rules • Categorizing requirements • Use of BABOK System for Organizing requirements AnalysisTechniques and Presentation Formats • Workflow diagrams • Entirty relationship diagrams • Business process modelling including a decomposition diagram • Case diagram • Case Description • Prototypes/ Simulations Present andTo beAnalysis (GapAnalysis) • Requirement packaging • Documentation of Requirements • Sign off by all stakeholders and sponsor and System Analyst stakeholders
- 12. Business Value of a Business Analyst Use of Brainstorming sessions amongst stakeholders to boost the Analytical process Communicate results from these sessions to potential sponsors of projects within the organization and align these results from sessions with business goals Seek buy-in from potential sponsors, based on stakeholder reviews prior to project initiation. Keep active dialog with organization IT environment to ensure buy- in from System Analyst perspective too. AvoidAnalysis Paralysis
- 13. Skill sets of a Business Analyst • Analytical • Time Management/ prioritization/ 80-20 rule • Understand nature of project work • Ability to work with complex details • Relationship and Communication building • Able to ask the right question • Active listener • Effective writer • Make excellent presentations • Facilitate and build consensus • Conduct effective meetings • Able to conduct requirements reviews • Ability to make recommendations for solutions • Recognize and act on weaknesses • Being intelligent disobedient • Improve skill sets by accepting constructive criticism