Dan Olsen, The Lean Product Playbook , @danolsen Room: C260 Everyone working on a new product is trying to achieve the same goal: product-market fit. Although product-market fit is one of the most important Lean Startup concepts, it’s also the least well defined. Dan Olsen shares the top advice from his book The Lean Product Playbook, including the Product-Market Fit Pyramid: an actionable model that breaks product-market fit down into 5 key elements. Dan also explains the Lean Product Process, a 6-step methodology with practical guidance on how to achieve product-market fit, illustrated with a real-world case study.
The document discusses testing minimum viable products (MVPs) for startups. It begins by providing examples of products that failed despite large investments and outlines common reasons for failure. It then defines the context of a startup as experimentation to validate business models through frequent customer feedback. The document describes the three stages of a startup and emphasizes that learning is progress. It advocates for building an MVP, which is the fastest way to test business hypotheses with minimum effort. The rest of the document provides examples of how to test MVPs to validate problems, solutions, and product-market fit with low-cost experiments like landing pages, surveys, prototypes, and pre-orders.
The document discusses tools and processes for designing and testing value propositions for businesses. It describes using the Value Proposition Canvas tool to iteratively search for value propositions that customers want through designing, testing, and evolving propositions. It emphasizes managing the non-linear process of value proposition design by systematically applying tools like the Canvas to reduce risk.
Keynote address by Eric Ries at RailsConf 2011 in Baltimore on May 17, 2011. Video here: http://www.youtube.com/watch?v=IVBVZGfzkVM
The document summarizes the key concepts from the Lean LaunchPad course, including business models, customer development, and pivoting. It explains that a business model describes all parts of a company necessary to make money. It then discusses customer development as a process involving customer discovery, validation, and creation to iteratively build a business model through pivoting based on customer feedback. The goal is to identify a repeatable and scalable business model in the search for a startup idea.
The 10 steps to product/market fit are: 1) Document your initial business plan or "Plan A". 2) Identify and tackle the riskiest parts of your business model first. 3) Understand that startups go through three stages - problem/solution fit, product/market fit, and scaling. Focus on validated learning through experiments and pivots before trying to optimize or scale. 4) Focus on the right key metrics like acquisition, activation, retention, revenue, and referrals that provide valuable insights before achieving product/market fit. 5) Formulate specific and testable hypotheses about what will drive customer acquisition. 6) Architect your product and processes for speed and
The document summarizes Steve Blank's presentation on the startup path and customer development process. It provides an overview of Blank's background and books that influenced his work. It then outlines the four steps of the customer development process - customer discovery, validation, creation, and growth. The presentation concludes by discussing how Blank teaches entrepreneurs to test hypotheses about their business model in his Lean LaunchPad class over 8 weeks.
The goal is to give entrepreneurs hands-on experience with customer discovery techniques like generating hypotheses about customer needs, designing experiments to test hypotheses, and analyzing customer insights.
This document discusses the importance of mastering the problem space when developing products to achieve product-market fit. It emphasizes starting with understanding customer problems rather than proposed solutions. Key points include: - Focus first on exploring the problem space by defining customer benefits and needs before considering solutions. - Avoid "solution pollution" by asking "why" and not jumping to solutions without understanding the problem. - Map problems to potential solutions to ensure your solution truly addresses customer needs. - Use frameworks like the value proposition grid and Kano model to identify how your product will outperform competitors by delivering must-have, performance, and "delighter" benefits. - Instagram is given as an example of identifying
Lecture at the University of Turku Topic: Customer development - an introduction 20th January, 2016 Customer development is a form of market research for startups.
This deck aims at providing entrepreneurs, startup employees and young product managers a toolbox of actionable digital product management tools & techniques. It will help them discover, design & launch great products.
This document provides steps to create a minimum viable product (MVP): 1. Build a prototype (e.g. landing page, video, basic app) to test hypotheses and ideas with minimal effort. Tools include Google Forms, Balsamiq, LaunchRock, WordPress. 2. Expose the prototype to customers and measure behaviors and data using tools like Google Analytics, Mixpanel, KissMetrics. Track metrics regularly to determine if the idea is worth pursuing. 3. Analyze customer data and behaviors to develop new hypotheses and ideas. Prioritize next steps and features using tools like Google Sheets and Trello. Determine if raising money to build the next iteration is needed.
(Last change, July 2: Removed as beyond most teams' scope Eyetracking Study, Clickstream Analysis, Usability Benchmarking; Added Live-Data Prototypes, Demand Validation Test, Wizard of Oz Tests) For our teams tasked with building products and features for The New York Times, we face a common challenge with many: how do we figure out what’s worth spending our time on? The answer seems straightforward: test your ideas with real customers, leveraging the expertise of your product, UX, and engineering talent. Figure out the smallest test that you can come up with to test a specific hypothesis, gather data and insights, and keep iterating on it until you know whether the problem is real and your solution will prove valuable, usable, and feasible. As part of our efforts to adopt such a data-driven, experimental approach to product development, we recently kicked off a product discovery pilot program. Small, cross-functional teams were paired with coaches and facilitators over a six week period to demonstrate how product discovery and Lean Startup techniques could work for real-world customer opportunities at The New York Times. One of the first things that we learned about the process from our participants was that they wanted a "toolkit" - something to help them figure out what they should be doing, asking or making to get as quickly as possible towards the validated learning, prototypes and user tests that would have the most impact. To help the facilitate the learning process for our dual-track Agile teams, the Product Architecture team here at The Times (Christine Yom, Jim Lamiell, Josh Turk, Priya Ollapally, and Al Ming) built a "Product Discovery Activity Guide" that rolled up activities, exercises, and testing techniques from all our favorite thought leaders. This included brainstorming exercises from Gamestorming and Innovation Games, testing techniques from traditional user research, and rapid test-and-learn tactics from Google Ventures, Eric Ries (The Lean Startup), Jeff Gothelf (Lean UX), Steve Blank (Customer Development) and our spirit guide, Marty Cagan (Inspired), among others. Our goal was to make it a tool not just for learning how to get started, but to be a living document for teams to share knowledge about the process itself. What techniques worked and didn't work? What tactics did they learn elsewhere that might be worth sharing with the rest of the company? We hope you find it useful, and whether you’d like to share with us what you’re doing with it, or you have suggestions (big or small) to improve it for future product generations, please let us know! (nyt.tech.productarchitecture@nytimes.com) Al Ming July 2015
1. The document introduces the Lean Canvas template for startups, which helps outline key elements of a business like customer problems, solution, unique value proposition, key metrics, and unfair advantage. 2. It emphasizes the importance of understanding customer jobs and problems rather than focusing on solutions, having a clear path to reach customers to prevent failure, and iterating business plans until finding one that works. 3. Resources like websites and blogs on the Lean Startup methodology and Lean Canvas tool are provided for additional information on validating business ideas quickly through a continuous cycle of building, measuring, and learning.
This document discusses the Value Proposition Canvas methodology for understanding customers' needs and pains. It introduces the speaker, Matina Moreira, and provides an agenda for the presentation. It then gives an example of using the Value Proposition Canvas for a case study about creating a job finding service for senior professionals. Key aspects of the canvas are explained, including creating a customer profile listing pains, gains, and tasks, and mapping these against potential products and services to find the best fit. The speaker explains how she uses the canvas methodology at the beginning of new projects and with clients to build empathy for customers.
A concept for how a startup should build traction from day one and not wait for the minimal viable product to be ready.
The fast food chain wanted to increase milkshake sales. Initially they focused on improving the product but sales did not increase. They then focused on customers and market segments but still saw no results. Researchers realized people were buying milkshakes to alleviate boredom during their commute. Interviews found taste was unimportant; ease of consumption with one hand and portability were priorities. Installing a self-serve kiosk made purchasing more convenient for commuters and increased sales without changing the product. The document discusses how focusing on jobs-to-be-done, rather than products, customers, or segments, provides a framework for understanding user needs and developing effective solutions.
This document summarizes a presentation about lean product management. It discusses achieving product-market fit quickly and efficiently with limited resources. The presentation covers understanding customer needs, prioritizing features based on customer value and engineering effort, the importance of ease of use and user interface design, and learning from customer feedback through mockups and iterative testing. It also provides a case study of validating a new product concept called MarketingReport.com through paper mockups and customer interviews to determine potential market fit without writing code.
Finding product/market fit is the key to success for new ventures. But it's often elusive, and understanding the needs and desires of your potential customers is harder than many of us expect. Christina Wodtke, of Wodtke Consulting, shares design techniques to help you glean meaningful insights about your target market.
Ariana Friedlander, Rosabella Consulting, LLC , @arianaf Do you struggle connecting with your customers? Having a hard time getting valuable insights from your customers? Tired of running experiments that don’t give accurate pass/fail indicators? In this hands-on interactive session, Ariana will help you move past those limitations by sharing her unique co-creational approach. At the end, you will walk away with a well crafted line of inquiry so that you may conduct more effective experiments while building your community of supporters.
Tomer Sharon, WeWork, @tsharon Uncovering true user needs is one of the most challenging aspects of product development. Oh-so-many organizations develop products and services that nobody needs. The Experience Sampling Method is a simple research technique for uncovering user needs. In a typical Experience Sampling study, research participants are interrupted several times a day to note their experience in real time. In this talk, Tomer Sharon will demonstrate the method with conference attendees, show how it can help shape product roadmap priorities, describe how it serves as Google Search’s secret weapon, and demonstrate live, onstage data analysis.
Amir Shevat, Slack, @ashevat As product managers and founders we know failing can be a good learning experience – and that is true, unless you fail because of something common or stupid that could have been avoided by simple methodologies. Many times we simply make irrational product decisions that prevent us from actually running valuable experiments. Avoiding common mistakes and taking better product decisions, by using easy hacks, could make or break your product and startup. In this session we will go over a few common product failures, as well as demonstrate simple methods and tricks to avoid these failures.
Vincent Thamm, Transavia , @Vincent_Thamm This presentation looks at the learnings and challenges faced when Transavia started using Lean Startup to accelerate customer experience innovation, how we engaged the Transavia Management Team, how we scaled Lean Startup for other business ideas, how we combined different methods of work into a continuous innovation process and how we apply Lean Startup in an Open innovation context.
Bennett Blank, Intuit , @BlankBen Mastering lean startup principles takes practice, but teaching an entire company how to do it at scale is a entirely different leadership challenge altogether. Meet Bennett Blank, who was responsible for scaling Lean Startup at Intuit. Bennett will share what he discovered along Intuit’s journey, and best practices for making the leap from individual ability to organizational capability. You’ll learn tips and tricks for leading change, transforming your organization and your career in the process.
Mark Bidwell, nowhere Digital, @markehb The Financial Times called Syngenta the Apple of the agrochemical world. In an industry characterized by increasing regulation, long product life cycles and a small number of suppliers, what can be learned from the Lean Startup movement? The answer may surprise you. Mark Bidwell has extensive experience catalyzing and driving change in market-leading companies such as BP Oil and the Hay Group, and most recently in Syngenta, where he led the creation and development of a global $2bn Specialty Crops business unit. He recently became CEO of nowhere digital, a powerful platform that enables better, more productive meetings… by design.
Zach Nies, Techstars , @zachnies Rachel Weston Rowell, CA Technologies , @RachelAWeston You know that Lean Startup techniques have helped your company move forward, and you know your competitors are successfully using those same techniques. To stay ahead of the competition, you need to find new ways to accelerate your company. The key is to use Lean to balance exploration and operation within your company. In this experience report, Zach Nies and Rachel Weston Rowell will share techniques and stories from startups to large organizations that have accelerated their growth by applying Lean thinking to how they operate their company and how they explore through uncertainty.
Eric Hellweg, Harvard Business Review , @ehellweg Eric Hellweg, HBR’s Executive Director of Product Management and Digital Strategy, will discuss how the team at HBR has transformed the brand from a primarily print product to one with digital at its core, using lean principles and by instilling a “product management mindset” –and a true product management function—inside this traditional media organization.
This document discusses key concepts of lean startups including minimum viable product, product/market fit, continuous deployment, freemium business models, the five whys technique, and A/B testing. It provides a case study comparing two startups - BoxCloud and CloudFire - that used different lean startup techniques. The document emphasizes that startups should focus on getting customer feedback, rapidly iterating their product, measuring the right metrics like acquisition and activation, and optimizing for product/market fit above all else.
Michael Perry, founder of the innovative virtual employee Kit, grew his business from a small team housed in a 200-sq ft space (in the back of a law firm) to a company acquired by Shopify. He leads a dynamic presentation about what it’s been like on both sides of the table.
This presentation discusses product-market fit and the lean startup methodology. It defines product-market fit as having a product that customers will readily pay for. The lean startup approach is presented as a way for startups to rapidly test hypotheses about their product and business model using minimum viable products and customer feedback to quickly iterate. Key aspects of the lean startup process include getting customer feedback early, focusing on validating the business model through experiments before scaling, and being willing to pivot the product or business model based on lessons learned from customers.
We build web apps that runs on browser and server-side apps on Node.JS, but what’s about native Desktop applications? In this talk I will introduce node-webkit: an app runtime based on Chromium + Node.JS, you can use to build Desktop apps with JS and HTML, with no browser’s limitations like file-system calls or running native code.
The document discusses live podcasting on AWS and how to scale infrastructure on AWS automatically. It provides examples of AWS services used like EC2, ELB, EBS, S3, CloudFront, and Route 53. It then discusses how to set up auto-scaling on AWS using tools like Zenoss, Logstash, and Skynet to track metrics, analyze when to scale, and scale the infrastructure by launching new EC2 instances. Specific examples are given of splitting infrastructure into roles like web, streaming, API and assigning roles to EC2 instances to enable auto-scaling.
David Telleen-Lawton, UC Santa Barbara - Technology Management Program , @DTLinSB This talk will focus on the down and dirty details of setting up meetings for Customer Discovery. The mindset you need, combined with specific tactics on how to will be discussed. Having set hundreds of B2B and B2C discovery meetings over the years, Telleen-Lawton has employed every stall tactic and excuse to delay reaching out and setting these meetings. He’ll show you how to avoid them and get on the fast track to a bull’s-eye product and a sustainable business model…or the realization that time would be better spent on a different idea.
Laura Klein, Users Know , @lauraklein Most founders want to build a billion dollar business, but they sometimes forget that giants like Facebook didn’t start out as giants. In this talk, Laura Klein, author of UX for Lean Startups, outlines some of the most important strategies that companies used to build and learn before they grew. .
Learn how to capture your business model and plan on a single piece of paper. This course teaches you how to create a Lean Canvas for your business
Amanda Richardson, HotelTonight , @amandarich01 Amanda Richardson, VP of Product for last minute booking app Hotel Tonight joins us to talk about how they’re reinventing hotel booking, and the travel experience, for the mobile era.
The Product Market Fit cycle is designed around helping startups diagnose what they need to test as they iterate not only on product but other important company aspects as well. For the full blog post on this presentation, go here - http://thedrawingboard.me/2013/05/03/the-product-market-fit-cycle/
A quick overview on market sizing tech in Africa. Startups should realize there are many ways to measure market sizes and they should not overly rely on top level macro economic data such as GDP figures and Africa generalizations. They should focus on emerging segments such as the middle class and watch important trends such as connectivity, urbanization and the role of women in tech when looking for opportunities. Go-to-market strategies, segmentation whilst relying on validating demand in the spirit of the lean startup approach are the important in convinging yourself and investors of the potential of the market. Always Be Learning.
Improving your Agile dev process is important. But even if your Agile dev process is going well, you need to make sure the stories you're putting in your backlog are actually going to create customer value. Come learn best practices in understanding customer needs, prioritization, and how to make sure you're building a product that's superior to your competition.
In this talk, I share my Lean Product Process for How to Achieve Product-Market Fit with Rapid Prototyping and User Testing
The document discusses principles for how product managers and UX designers should collaborate. It advocates exploring different directions before committing to a single solution and focusing on problems before thinking of solutions. The document also discusses frameworks like the Double Diamond and Triple Diamond for problem-solving and transitioning from problem space to solution space. It provides a case study of how the author collaborated with a team to map customer benefits and explore potential designs for a marketing report product without coding.
As Product Managers, you’re responsible for delivering game-changing products that both delight customers and grow the business. It’s also critical that the product decisions you make get buy-in from key stakeholders, whether it’s from your direct team or executives. Not only that, these decisions need to be made faster than ever before. In our first installment of the Product Edition Webinar, UserTesting's Director of Product Brian Tran will share a few ways he leverages the UserTesting platform for product discovery and validation, to make decisions quickly and confidently. You’ll learn how to use UserTesting to: Uncover key unmet customer needs Understand the perceived value of your product to determine pricing Validate and prioritize feature sets
One thing that separates great product teams from the rest is how well they use analytics and experimentation to make decisions. Product teams live in a data-driven world and the bar is rising. Analytics increasingly offer greater transparency into understanding how your customers are using your product, what’s working, and what isn't. A strong experimentation mindset enables you to systematically drive improvement. In this webinar, product management expert Dan Olsen shares his Lean Product Analytics Process: a methodical, step-by-step approach to improving your product with analytics and experimentation. Dan also shares advice from his book The Lean Product Playbook, illustrating the concepts with real-world examples and case studies. Watch the recording to learn how to harness the power of analytics and experimentation to improve your product.
By Abhishek Jain, Adobe Documentation teams are constantly asked to increase efficiency in content development, translation, and maintenance. We all know that budgets are not increasing. In fact, more than 70% of our survey respondents said that they are not. Many of us have to face a reduction in headcount as well. At the same time, Technical Communicator of today face increasing demands for improving productivity and quality. On an average, a tech comm professional works with more than four languages and caters to a plethora of devices and formats. So, there is extreme pressure on us to do our jobs more efficiently. This session emphasizes three aspects of Technical Communication which, if exercised in tandem, can bring huge benefits to the business: --Creating lean content: Data-driven prioritization can help content authors to do more with less. --Closing the feedback loop: Follow the Create - Measure - Learn cycle and fix the burning issues to enjoy higher ratings. --Engaging the end users: Showing some empathy toward the most important participant in the value chain works wonders.
This document summarizes key points from a presentation on early stage product development by Des Traynor of Intercom. It discusses focusing products on solving real user problems, starting simply and refining over time. Products should provide clear value for customers rather than founders. Features can dilute focus, so it's important to understand user jobs and remove unnecessary steps. Distribution costs are decreasing, so startups must compete globally and stay focused on core value to remain defensible.
This webinar discusses the Lean Startup methodology for project management. The Lean Startup approach emphasizes validating business ideas with customers early through minimum viable products and experiments, rather than relying on business plans. It outlines key Lean Startup principles like the customer feedback loop, where assumptions are tested through small experiments and iterations based on learnings. Three essential Lean Startup tools - the business model canvas, assumption mapping, and customer feedback loop - are presented as ways to systematically test risks and learn through customer interactions whether to pivot or move forward with an idea. The webinar contrasts the Lean Startup approach which starts with unknown problems and solutions with traditional waterfall and agile development models.
This document summarizes a presentation on product management and engineering relationships. It discusses establishing trust between the teams through clear expectations around commitments, responsibilities, and priorities. Specifically, it outlines that product management is responsible for what is built, the desired user experience and priorities, while engineering determines how it is built and the technologies used. Maintaining open communication and establishing accountability helps avoid dysfunctions that can hurt productivity and results.
This document discusses the Lean Startup methodology for project management. It notes that 90% of startups fail and that business plans are often wrong. The Lean Startup approach is to systematically test assumptions with customers through minimum viable products and a feedback loop to learn what works. The key principles are having a customer perspective, designing experiments, and optimizing for speed through focus and validated learning. Tools include a business model canvas to document plans, assumption mapping to identify risks, and customer feedback loops to test assumptions. The goal is to test the riskiest assumptions as quickly as possible with real users and limited resources to avoid wasting time and money on ideas that don't work.
This document provides an overview of IdeaHack 2018 and discusses various topics related to developing startup ideas and landing pages. It begins by describing Forward Partners' approach to investing in early-stage ventures. Various sessions are then outlined on topics like developing empathy for customers, using lean canvases to outline startup ideas, prototyping, and getting customer feedback. Tips are also provided for creating effective landing pages, including focusing the message, using compelling visuals and calls-to-action, and assessing conversion metrics. The document concludes with a hypothetical demo of choosing a website building tool.