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Brian Butler

Brian Butler has over 10 years of experience in food service management, including roles as bakery and deli manager. He has a strong track record of improving operations through training, customer service, and sanitation. His experience spans multiple retailers and includes increasing sales, scores, and managing large teams.

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BRIAN A. BUTLER 2746 vineyards drive * Atlanta, Georgia 30345 (770) 833-3915 * babutler100@gmail.com FOOD SERVICES MANAGER TRAINING / TEAM BUILDING / CUSTOMER SERVICE Strong leader with 10+ years experience in the food service industry, including 10+ years in management. Proficient in team building, training, and customer service with excellent organizational, time management, and problem solving skills. Expertise in: bakery and deli management, quality control, safety and sanitation, inventory control, cost controls, P&L responsibility, and policies and procedures. CAREER HIGHLIGHTS & ACHIEVEMENTS • Comprehensive experience in supervision, training, and motivation of staff resulting in maximum performance, and achieving a rare team member retention rate of 98%. • Effectively implemented new operational procedures as Whole Foods Bakery Team Leader, increasing weekly sales from $21,000 to over $30,000. • Skilled speaker with excellent presentation and communication capabilities; served as Whole Foods Regional Bakery Trainer for entire Atlanta area. • Streamlined Prepared Food Department operations to create labor surplus, moving from a budget deficit of $1500 to a budget excess of $6500. • Successfully managed Prepared Food Department, increasing Sanitation Scores from 74.2 to 89.9 and TCS scores from 8.01 to 9.06. • Reduced waste at Super Target by 30% in 2011 vs. 2010. • Increased TCS scores for Whole Foods Bakery department by 5 points; improved health department ratings from 3.8 to 4.2. • Awarded Outstanding Team Leader 2011, Outstanding Customer Service Award 2008 (3 quarters in a row) and Most Improved TeamLead 2007 at Whole Foods. _____________________________________________________________________________________ ______ PROFESSIONAL EXPERIENCE 2014 – Present Creative Director,Catering to the Stars, Atlanta, GA • Managing recruiting, training and team development. • Handling sales, budgeting and forecasting, marketing and branding, purchasing and customer service. • Create menu plans, recipes and centerpieces; Designing venues and table setting. • Retain culinary skills by cooking, baking and decorating cakes. 2013 – 2014 Deli and Bakery Manager,North West Company International, Barrow,AK • Performed managerial duties including: training, coaching and team building. • Managed merchandising sales floor, scheduling, purchasing and inventory.
• Led the entire department including customer service, menu planning, building displays. • Responsible for cooking, baking, cake decorating and donut making. 2009 - 2013 Bakery and Deli Team Leader,Super Target,Atlanta, GA • Managed operations and staff of 22 for bakery, deli, and in-store Starbucks. • Devised staff schedules, implemented training, and conducted new employee orientations. • Coordinated equipment, supplies, and product ordering; conducted inventory; analyzed and controlled product transfers,waste and spoilage; submitted reports. • Maintained knowledge of product availability, preparation, storage, and nutritional information; followed through on all customer requests. • Supervised display layouts and cross-merchandising promotions; made sure pricing and signage were accurate. 2003 - 2009 Bakery and Deli Team Leader,Whole Foods, Atlanta, GA • Supervised preparation of all bakery and deli products in accordance with strict food safety and sanitary standards and high quality corporate guidelines. • Managed ordering, inventory, and product mix; devised planograms and merchandising plans. • Trained and managed team of 18 including 3 supervisors; served as Regional Trainer, selected and developed future Bakery Team Leaders. • Grew weekly sales from $21,000 to over $30,000; improved TCS scores by 5 points and increased health department ratings from 3.8 to 4.2. 2000 - 2003 Associate Prepared Food Team Leader,Whole Foods, Sandy Springs GA • Maintained salad bar, hot and cold case products and juice bar products and equipment. • Established food safety, cleaning, and maintenance procedures: increased Sanitation Scores from 74.2 to 89.9 and TCS scores from 8.01 to 9.06. • Trained and managed employees, creating a labor surplus from a budget deficit of $1500 to an excess of $6500. 1998 - 2000 Assistant Hardline’s Manager,Big K -Mart, Atlanta, GA • Supervised 6 department heads and merchandise departments; developed strategies to meet store and corporate achievement goals. • Ensured high quality customer service and sales; coordinated cash handling and credit card approvals. • Maintained end caps, counter and floor displays, and signage EDUCATION Associates Degree in Fashion Merchandising,Community College of Baltimore, Baltimore, MD Retail Training Certificate,Boston Market,Atlanta, GA Food Service Correspondence Course,U.S. Army,Germany Certificate in Cooking, Cook School, Fort Dix, NJ Certificate in Food Service Sanitation, Atlanta, GA REFERENCES Available upon request

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3-15 resume

  • 1. BRIAN A. BUTLER 2746 vineyards drive * Atlanta, Georgia 30345 (770) 833-3915 * babutler100@gmail.com FOOD SERVICES MANAGER TRAINING / TEAM BUILDING / CUSTOMER SERVICE Strong leader with 10+ years experience in the food service industry, including 10+ years in management. Proficient in team building, training, and customer service with excellent organizational, time management, and problem solving skills. Expertise in: bakery and deli management, quality control, safety and sanitation, inventory control, cost controls, P&L responsibility, and policies and procedures. CAREER HIGHLIGHTS & ACHIEVEMENTS • Comprehensive experience in supervision, training, and motivation of staff resulting in maximum performance, and achieving a rare team member retention rate of 98%. • Effectively implemented new operational procedures as Whole Foods Bakery Team Leader, increasing weekly sales from $21,000 to over $30,000. • Skilled speaker with excellent presentation and communication capabilities; served as Whole Foods Regional Bakery Trainer for entire Atlanta area. • Streamlined Prepared Food Department operations to create labor surplus, moving from a budget deficit of $1500 to a budget excess of $6500. • Successfully managed Prepared Food Department, increasing Sanitation Scores from 74.2 to 89.9 and TCS scores from 8.01 to 9.06. • Reduced waste at Super Target by 30% in 2011 vs. 2010. • Increased TCS scores for Whole Foods Bakery department by 5 points; improved health department ratings from 3.8 to 4.2. • Awarded Outstanding Team Leader 2011, Outstanding Customer Service Award 2008 (3 quarters in a row) and Most Improved TeamLead 2007 at Whole Foods. _____________________________________________________________________________________ ______ PROFESSIONAL EXPERIENCE 2014 – Present Creative Director,Catering to the Stars, Atlanta, GA • Managing recruiting, training and team development. • Handling sales, budgeting and forecasting, marketing and branding, purchasing and customer service. • Create menu plans, recipes and centerpieces; Designing venues and table setting. • Retain culinary skills by cooking, baking and decorating cakes. 2013 – 2014 Deli and Bakery Manager,North West Company International, Barrow,AK • Performed managerial duties including: training, coaching and team building. • Managed merchandising sales floor, scheduling, purchasing and inventory.
  • 2. • Led the entire department including customer service, menu planning, building displays. • Responsible for cooking, baking, cake decorating and donut making. 2009 - 2013 Bakery and Deli Team Leader,Super Target,Atlanta, GA • Managed operations and staff of 22 for bakery, deli, and in-store Starbucks. • Devised staff schedules, implemented training, and conducted new employee orientations. • Coordinated equipment, supplies, and product ordering; conducted inventory; analyzed and controlled product transfers,waste and spoilage; submitted reports. • Maintained knowledge of product availability, preparation, storage, and nutritional information; followed through on all customer requests. • Supervised display layouts and cross-merchandising promotions; made sure pricing and signage were accurate. 2003 - 2009 Bakery and Deli Team Leader,Whole Foods, Atlanta, GA • Supervised preparation of all bakery and deli products in accordance with strict food safety and sanitary standards and high quality corporate guidelines. • Managed ordering, inventory, and product mix; devised planograms and merchandising plans. • Trained and managed team of 18 including 3 supervisors; served as Regional Trainer, selected and developed future Bakery Team Leaders. • Grew weekly sales from $21,000 to over $30,000; improved TCS scores by 5 points and increased health department ratings from 3.8 to 4.2. 2000 - 2003 Associate Prepared Food Team Leader,Whole Foods, Sandy Springs GA • Maintained salad bar, hot and cold case products and juice bar products and equipment. • Established food safety, cleaning, and maintenance procedures: increased Sanitation Scores from 74.2 to 89.9 and TCS scores from 8.01 to 9.06. • Trained and managed employees, creating a labor surplus from a budget deficit of $1500 to an excess of $6500. 1998 - 2000 Assistant Hardline’s Manager,Big K -Mart, Atlanta, GA • Supervised 6 department heads and merchandise departments; developed strategies to meet store and corporate achievement goals. • Ensured high quality customer service and sales; coordinated cash handling and credit card approvals. • Maintained end caps, counter and floor displays, and signage EDUCATION Associates Degree in Fashion Merchandising,Community College of Baltimore, Baltimore, MD Retail Training Certificate,Boston Market,Atlanta, GA Food Service Correspondence Course,U.S. Army,Germany Certificate in Cooking, Cook School, Fort Dix, NJ Certificate in Food Service Sanitation, Atlanta, GA REFERENCES Available upon request