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DR.WALID ELETRIBY
 Segmentation
 Buyer personas
 Content marketing strategy
 Content plan
◦ Definition & importance
◦ How to
◦ Example
2 buyer personas content marketing
The process of breaking of buyers into groups
that are different from each other but internally
similar
Segmentation ,Targeting and Positioning
2 buyer personas content marketing
Country
Region
City
Metro size
Density
Climate
Social Class
Life style
Personality
Age
Gender
Family life cycle
Family size
Income
Occupation
Education
Religion
Race
Nationality
Occasions
Benefits
User status
User rates
Loyalty status
Readiness stage
Attitude toward
The product
Geographic Demographic Psychographic Behavioral
 Buyers are divided into different groups on
the basis of psychological/personality traits,
lifestyle, or values.
 People within the same demographic group
can exhibit very different psychographic
profiles.
Different levels of resources
enhance or constrain a person’s
expression of his or her primary
motivation
The four groups with higher resources are:
 1. Innovators—Successful, sophisticated, active, “take-
charge” people with high self-esteem. Purchases often
reflect cultivated tastes for relatively upscale, niche-
oriented products and services.
 2. Thinkers—Mature, satisfied, and reflective people
motivated by ideals and who value order, knowledge, and
responsibility. They seek durability, functionality, and
value in products.
 3. Achievers—Successful, goal-oriented people who focus
on career and family. They favor premium products that
demonstrate success to their peers.
 4. Experiencers—Young, enthusiastic, impulsive people
who seek variety and excitement. They spend a
comparatively high proportion of income on fashion,
entertainment, and socializing
 The four groups with lower resources are:
 1. Believers—Conservative, conventional, and
traditional people with concrete beliefs. They prefer
familiar, U.S.-made products and are loyal to
established brands.
 2. Strivers—Trendy and fun-loving people who are
resource-constrained. They favor stylish products
that emulate the purchases of those with greater
material wealth.
 3. Makers—Practical, down-to-earth, self-sufficient
people who like to work with their hands.They seek
U.S.-made products with a practical or functional
purpose.
 4. Survivors—Elderly, passive people concerned about
change and loyal to their favorite brands.
 Marketers divide buyers into groups on the
basis of
1. Knowledge
2. Attitude
3. Use
4. Response to a product.
Target Market
Unaware Aware
TriedNot Tried
Rejected
Favorable
Opinion
Neutral
Negative
Opinion
Repeated
Not Yet
Repeated
SwitcherLoyal to Brand
Light User Regular User Heavy user
Behavioral
Segmentation
Breakdown
2 buyer personas content marketing
 Buyer personas are fictional, generalized
representations of your ideal customers
Buyer Persona
 They help you understand your customers
better and tailor content to the specific
needs, behaviors, and concerns of different
types of personas.
 The strongest buyer personas are based on
market research and insights from your
actual customer base .
 Done through surveys, interviews and so on.
 Contacts database to uncover trends about
how certain leads or customers find and
consume your content.
 Forms to use on your platforms, use form
fields that capture important persona
information.
◦ For example
ask each lead for information about company size on
your forms.
 Sales team's feedback on the leads they're
interacting with most.
◦ What generalizations can they make about the
different types of customers you serve best?
 Interview customers and prospects.
2 buyer personas content marketing
2 buyer personas content marketing
2 buyer personas content marketing
2 buyer personas content marketing
2 buyer personas content marketing
Buyer Journey
2 buyer personas content marketing
2 buyer personas content marketing
 For each team develop buyer personas
profiles for selected product or services
 Write down all the data concerning this
personas.
 30 min
2 buyer personas content marketing
Content marketing
is a marketing technique of creating and
distributing relevant and valuable content to
attract, acquire, and engage a clearly defined
and understood target audience – with the
objective of driving profitable customer action
 It is the opposite of advertising
 It is not a tactic
 It has to be a mind-set.
Why are companies using CM?
 Increasing brand awareness
 Lead generation
 Converting leads into customers
 Building the image as the industry leader
 Customer engagement
 Customer retention
 Website traffic
 Sales
Extra benefits of using CM
 More inbound approach
 Customer engagement and innovation
 Search Engine Optimization
 Development of knowledge culture
 Better use of company resources
1. Blog
2. Branch guide /
folder
3. Social media
4. Case study
5. Webinar
6. Online transmission
7. Video publication
8. Sponsored article
9. Newsletter
10. Online presentation
11. Mobile application
12. Infographic
13. E-Book
14. Whitepaper
15. In-person event
2 buyer personas content marketing
 7 steps
1. Analyze Your Company’s business
2. Typical customer
3. Goals
4. Content marketing mix
5. Timetable
6. Team
7. Budget
2 buyer personas content marketing
2 buyer personas content marketing
2 buyer personas content marketing
2 buyer personas content marketing
 To be successful at inbound marketing,
companies need to invest in content
 The amount of content being produced by
marketers increased by 69% of B2C and 70%
of B2B.
1. Complete a SWOT analysis on your content
marketing efforts and develop a plan to
improve them.
2. Define the right objectives and KPIs for that
plan
3. Brainstorm content ideas and find the gap
in what you and/or your competitor's are
not covering
4. Create a timeline for your content plans
2 buyer personas content marketing
Strengths Weaknesses
Company image is reflected
on current social media
Videos
Photos of the environment
and food
Easy access to menus, prices
and promotions
Low consumer engagement
Little activity on their social
media pages
No active conversations
Low amount of followers
Neglecting some of the other
big social medias
opportunity threats
Partnering with the
University
of Washington.
Cross-promotion by
partnering with other
companies.
Other popular social media
websites
Other similar businesses in
the market - competition.
Little recognition.
Only two locations.
Message misinterpretation.
2 buyer personas content marketing
2 buyer personas content marketing
1. Sell - Grow sales.
2. Speak - Get closer to customers through
dialogue and participation.
3. Serve - Add value
4. Save - Save costs
5. Sizzle - Extending your brand online
2 buyer personas content marketing
2 buyer personas content marketing
2 buyer personas content marketing
2 buyer personas content marketing
2 buyer personas content marketing
 Concept with mind
 Contents are
◦ Deeply researched, useful and meaningful
◦ It solves problem in a profound way
 How to hit the goal
By extremely shallow educational pieces missed
This step focuses on identifying any possible
gaps in your current content marketing efforts.
2 buyer personas content marketing
 Concept with the news
 Contents related to
◦ Something current newsworthy or trending
 How to hit the goal
Do not reiterate the news ,find a way to connect the
news to the client’s industry
2 buyer personas content marketing
 Concept with personal identity
 Contents directly connect with
◦ Part of intimate world OR identity
 How to hit the goal
Give the reader a way to see themselves in the
content,
Let the reader identify with the content
2 buyer personas content marketing
 Concept with real life
 Contents tells
◦ Real personal story
◦ Shares a case study
▪ How to hit the goal
• Make sure there is a moral real life example
• Stories matter if they share an insight or
massage
2 buyer personas content marketing
2 buyer personas content marketing
 Concept with many more concepts
 Contents is
◦ A collection of other popular content
▪ How to hit the goal
• Make a complete and/or unique collection
• Do not curate small lists that have been repeatedly
done.
2 buyer personas content marketing
 Concept with unrelated concept
 Contents is
◦ Spins an old ide and offer a new way of looking at it
▪ How to hit the goal
• Do not reiterate old ideas.
• Find a surprising , unique or interesting way to
show ideas
2 buyer personas content marketing
 Create a realistic timeline for your content
plan.
 This timeline is used for your internal team.
Case Study
10
72
11
74
12
76
2 buyer personas content marketing
 For each group need 5 different content to
fulfill the following
◦ Cover the RACE model
◦ Address at least 4 types of content
◦ Include clear CTA
◦ The design main idea to be detailed "designed is
better”
 Each one will provide 1 post content
2 buyer personas content marketing

More Related Content

2 buyer personas content marketing

  • 2.  Segmentation  Buyer personas  Content marketing strategy  Content plan ◦ Definition & importance ◦ How to ◦ Example
  • 4. The process of breaking of buyers into groups that are different from each other but internally similar
  • 7. Country Region City Metro size Density Climate Social Class Life style Personality Age Gender Family life cycle Family size Income Occupation Education Religion Race Nationality Occasions Benefits User status User rates Loyalty status Readiness stage Attitude toward The product Geographic Demographic Psychographic Behavioral
  • 8.  Buyers are divided into different groups on the basis of psychological/personality traits, lifestyle, or values.  People within the same demographic group can exhibit very different psychographic profiles.
  • 9. Different levels of resources enhance or constrain a person’s expression of his or her primary motivation
  • 10. The four groups with higher resources are:  1. Innovators—Successful, sophisticated, active, “take- charge” people with high self-esteem. Purchases often reflect cultivated tastes for relatively upscale, niche- oriented products and services.  2. Thinkers—Mature, satisfied, and reflective people motivated by ideals and who value order, knowledge, and responsibility. They seek durability, functionality, and value in products.  3. Achievers—Successful, goal-oriented people who focus on career and family. They favor premium products that demonstrate success to their peers.  4. Experiencers—Young, enthusiastic, impulsive people who seek variety and excitement. They spend a comparatively high proportion of income on fashion, entertainment, and socializing
  • 11.  The four groups with lower resources are:  1. Believers—Conservative, conventional, and traditional people with concrete beliefs. They prefer familiar, U.S.-made products and are loyal to established brands.  2. Strivers—Trendy and fun-loving people who are resource-constrained. They favor stylish products that emulate the purchases of those with greater material wealth.  3. Makers—Practical, down-to-earth, self-sufficient people who like to work with their hands.They seek U.S.-made products with a practical or functional purpose.  4. Survivors—Elderly, passive people concerned about change and loyal to their favorite brands.
  • 12.  Marketers divide buyers into groups on the basis of 1. Knowledge 2. Attitude 3. Use 4. Response to a product.
  • 13. Target Market Unaware Aware TriedNot Tried Rejected Favorable Opinion Neutral Negative Opinion Repeated Not Yet Repeated SwitcherLoyal to Brand Light User Regular User Heavy user Behavioral Segmentation Breakdown
  • 15.  Buyer personas are fictional, generalized representations of your ideal customers
  • 17.  They help you understand your customers better and tailor content to the specific needs, behaviors, and concerns of different types of personas.
  • 18.  The strongest buyer personas are based on market research and insights from your actual customer base .  Done through surveys, interviews and so on.
  • 19.  Contacts database to uncover trends about how certain leads or customers find and consume your content.  Forms to use on your platforms, use form fields that capture important persona information. ◦ For example ask each lead for information about company size on your forms.
  • 20.  Sales team's feedback on the leads they're interacting with most. ◦ What generalizations can they make about the different types of customers you serve best?  Interview customers and prospects.
  • 29.  For each team develop buyer personas profiles for selected product or services  Write down all the data concerning this personas.  30 min
  • 31. Content marketing is a marketing technique of creating and distributing relevant and valuable content to attract, acquire, and engage a clearly defined and understood target audience – with the objective of driving profitable customer action
  • 32.  It is the opposite of advertising  It is not a tactic  It has to be a mind-set.
  • 33. Why are companies using CM?  Increasing brand awareness  Lead generation  Converting leads into customers  Building the image as the industry leader  Customer engagement  Customer retention  Website traffic  Sales
  • 34. Extra benefits of using CM  More inbound approach  Customer engagement and innovation  Search Engine Optimization  Development of knowledge culture  Better use of company resources
  • 35. 1. Blog 2. Branch guide / folder 3. Social media 4. Case study 5. Webinar 6. Online transmission 7. Video publication 8. Sponsored article 9. Newsletter 10. Online presentation 11. Mobile application 12. Infographic 13. E-Book 14. Whitepaper 15. In-person event
  • 37.  7 steps 1. Analyze Your Company’s business 2. Typical customer 3. Goals 4. Content marketing mix 5. Timetable 6. Team 7. Budget
  • 42.  To be successful at inbound marketing, companies need to invest in content  The amount of content being produced by marketers increased by 69% of B2C and 70% of B2B.
  • 43. 1. Complete a SWOT analysis on your content marketing efforts and develop a plan to improve them. 2. Define the right objectives and KPIs for that plan 3. Brainstorm content ideas and find the gap in what you and/or your competitor's are not covering 4. Create a timeline for your content plans
  • 45. Strengths Weaknesses Company image is reflected on current social media Videos Photos of the environment and food Easy access to menus, prices and promotions Low consumer engagement Little activity on their social media pages No active conversations Low amount of followers Neglecting some of the other big social medias opportunity threats Partnering with the University of Washington. Cross-promotion by partnering with other companies. Other popular social media websites Other similar businesses in the market - competition. Little recognition. Only two locations. Message misinterpretation.
  • 48. 1. Sell - Grow sales. 2. Speak - Get closer to customers through dialogue and participation. 3. Serve - Add value 4. Save - Save costs 5. Sizzle - Extending your brand online
  • 54.  Concept with mind  Contents are ◦ Deeply researched, useful and meaningful ◦ It solves problem in a profound way  How to hit the goal By extremely shallow educational pieces missed
  • 55. This step focuses on identifying any possible gaps in your current content marketing efforts.
  • 57.  Concept with the news  Contents related to ◦ Something current newsworthy or trending  How to hit the goal Do not reiterate the news ,find a way to connect the news to the client’s industry
  • 59.  Concept with personal identity  Contents directly connect with ◦ Part of intimate world OR identity  How to hit the goal Give the reader a way to see themselves in the content, Let the reader identify with the content
  • 61.  Concept with real life  Contents tells ◦ Real personal story ◦ Shares a case study ▪ How to hit the goal • Make sure there is a moral real life example • Stories matter if they share an insight or massage
  • 64.  Concept with many more concepts  Contents is ◦ A collection of other popular content ▪ How to hit the goal • Make a complete and/or unique collection • Do not curate small lists that have been repeatedly done.
  • 66.  Concept with unrelated concept  Contents is ◦ Spins an old ide and offer a new way of looking at it ▪ How to hit the goal • Do not reiterate old ideas. • Find a surprising , unique or interesting way to show ideas
  • 68.  Create a realistic timeline for your content plan.  This timeline is used for your internal team.
  • 70. 10
  • 71. 72
  • 72. 11
  • 73. 74
  • 74. 12
  • 75. 76
  • 77.  For each group need 5 different content to fulfill the following ◦ Cover the RACE model ◦ Address at least 4 types of content ◦ Include clear CTA ◦ The design main idea to be detailed "designed is better”  Each one will provide 1 post content