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#ppcsins @ErinSagin
10 Deadly Sins in Your
PPC Account & How to
Fix Them
www.wordstream.com/learn
Want to get smart in paid search?
#ppcsins @ErinSagin
Join the conversation on Twitter
#PPCSins
@WordStream
@ErinSagin
#ppcsins @ErinSagin
Meet Erin
#ppcsins @ErinSagin
• PPC Evangelist &
Community
Manager
• 4+ years at
WordStream
• Hoola hooper, avid
traveler, and
Netflix devotee
• Tweet me!
@erinsagin
I Went to Catholic School for
SIX Years
#ppcsins @ErinSagin
#ppcsins @ErinSagin
#ppcsins @ErinSagin
Confession #1:
My Account Is
A Mess
#ppcsins @ErinSagin
You’re Account is Overstuffed &
Disorganized!
#ppcsins @ErinSagin
Most of Your Keywords Aren’t Getting
Impressions!
#ppcsins @ErinSagin
Do your ad groups have over 30 keywords?
Do you have a massive amount of ad groups and/or
campaigns?
Are you not sure why your account is structure
the way it is?
#ppcsins @ErinSagin
Penance: Restructure Your
Account
#ppcsins @ErinSagin
Delete the Junk!
#ppcsins @ErinSagin
Utilize Tools to Split Ad Groups or
Build New Campaigns/Ad Groups
#ppcsins @ErinSagin
Confession #2:
I Abuse Broad
Match
#ppcsins @ErinSagin
#ppcsins @ErinSagin
How Broad Match Really Works
In the words of Google:
Broad Match lets a
keyword trigger your ad
to show when someone
searches for:
• that phrase
• similar phrases
• singular or plural
forms
• misspellings
• synonyms
• stemmings (such as
floor and flooring)
• related searches
• other relevant
variations.
#ppcsins @ErinSagin
crab CAKES GERMAN Oktoberfest extra DARK candy bar WEDDING gown
#ppcsins @ErinSagin
Explore Different Match Types
#ppcsins @ErinSagin
Implement a Tiered Bidding Strategy
Keyword
Match
Type
Base
Bid
%
Increase
Max
CPC
chocolate cakes exact $1.00 30% $1.30
+chocolate +cakes phrase $1.00 20% $1.20
“chocolate cake” modified
broad
$1.00 10% $1.10
[chocolate cake] broad $1.00 0% $1.00
Higher Relevancy =
Higher Bid
#ppcsins @ErinSagin
Confession #3:
I Rarely Use
Negative
Keywords
#ppcsins @ErinSagin
#ppcsins @ErinSagin
Penance: Use Them!
#ppcsins @ErinSagin
First: Learn How Negatives Work
Negatives can be applied at different levels
• Account level negatives
 Example: Do you sell tennis rackets, but not for kids? Make
keywords like “kids” and “children” account level negatives
• Campaign level negatives
 Example: “Tennis rackets for beginners” campaign – make
“advanced” and “intermediate” campaign level negatives
• Ad group level negatives
 Example: “Branded tennis rackets” campaign – for “Wilson
brand” ad group make the other brands ad group level
negatives
#ppcsins @ErinSagin
Use QueryStream to Identify
Negatives & Set Negatives
#ppcsins @ErinSagin
Confession #4:
I’m
Overbidding
for Position #1
#ppcsins @ErinSagin
Are You Lusting After Position #1?
#ppcsins @ErinSagin
Overbidding Is Dangerous
You may be:
• Negatively impacting your Quality Scores
• Driving your CPA up too high
• Instigating a bidding war
#ppcsins @ErinSagin
Penance: Set Smart Initial Bids
Use the Top of Page CPC and
Page #1 CPC details to establish
initial bids and tweak from there!
#ppcsins @ErinSagin
Invest in a Bid Management Platform
#ppcsins @ErinSagin
Confession #5:
I’m a Lazy
Account
Manager
#ppcsins @ErinSagin
How Often Do You Log Into
Your AdWords Account?
• Hourly
• Daily
• Weekly
• Monthly
• Quarterly
#ppcsins @ErinSagin
According to our research, 50% of
SMBs only do optimizations once per
quarter….
THAT’S ONLY 4X
A YEAR!!
#ppcsins @ErinSagin
Are You Relying Solely on
Google’s Suggestions to Optimize?
#ppcsins @ErinSagin
You might notice a common
theme…
#ppcsins @ErinSagin
Not all of us have money to
blow….
#ppcsins @ErinSagin
Penance: Use Tools like the 20
Minute Work Week
#ppcsins @ErinSagin
Confession #6: I
Focus More On
My Competitors
Than Myself
#ppcsins @ErinSagin
Do You Have An Unhealthy Obsession
With Your Competitors’ Accounts?
Don’t be this
girl…
#ppcsins @ErinSagin
Penance: Your Keywords Should Align
With YOUR Offerings
None of these are actually
next day delivery!!
#ppcsins @ErinSagin
Analyze Your Search Query Report
*Pro-Tip: If you’re converting on a term that is NOT currently a
keyword, consider adding it to your account!
#ppcsins @ErinSagin
Don’t Be A Copy Cat
#ppcsins @ErinSagin
Confession #7: My
Ad Copy Stinks
#ppcsins @ErinSagin
Do Your Ads Stand Out?
#ppcsins @ErinSagin
Identify Your USP
What makes your product service
unique?
• Quality
• Pricing
• Service
• Convenience
• Other benefits?
#ppcsins @ErinSagin
Tout Your USP
Feature your
USP Here!
#ppcsins @ErinSagin
Make Your Ads Pop Using Extensions
Benefits:
• Provide additional
information
• Free!!
• Minimal
maintenance
• Cover more SERP
real estate
Up To 30%
More Clicks!
#ppcsins @ErinSagin
Extension Options Are Endless
Formats:
• Sitelink
Extensions
• Callout
Extensions
• Review
Extensions
• Call Extensions
• App
Extensions
• Location
Extensions
#ppcsins @ErinSagin
Create Urgency With Ad Customizers
As sale ends (or quantity
goes to zero), CVR
increases up to 3x!!
#ppcsins @ErinSagin
Confession #8:
I’m Not
Tracking My
PPC Progress
#ppcsins @ErinSagin
#ppcsins @ErinSagin
You might not be doing as well as
you thought…
#ppcsins @ErinSagin
Penance: Set Up Conversion
Tracking
#ppcsins @ErinSagin
… Call Tracking While You’re At It
#ppcsins @ErinSagin
Report on Your Progress
#ppcsins @ErinSagin
Confession #9:
I’m Avoiding
Remarketing
#ppcsins @ErinSagin
Reality: People Rarely Convert The
First Time They See An Ad
#ppcsins @ErinSagin
I Love Jeni’s Splendid Ice Cream
More Than I Love My Boyfriend
#ppcsins @ErinSagin
It’s An All-Too-Expensive Vice
$12 $2.99
#ppcsins @ErinSagin
I Tried To Stay Strong, But…
#ppcsins @ErinSagin
Jeni’s PPC Account Manager Is Happy
and So Am I
#ppcsins @ErinSagin
#ppcsins @ErinSagin
Don’t Worry About Being Creepy
#ppcsins @ErinSagin
Penance: Set It Up!
#ppcsins @ErinSagin
You Can Even Run It On Facebook
#ppcsins @ErinSagin
Confession #10:
I’m Not Prepared
For Mobile
Searchers
#ppcsins @ErinSagin
Mobile Holds Great Opportunity
#ppcsins @ErinSagin
You Can Blame It On Crappy Landing
Pages
#ppcsins @ErinSagin
Do These Pages Remind You Of Your
Own?
#ppcsins @ErinSagin
We Built These Things on Purpose?!
#ppcsins @ErinSagin
Because Mobile Is Slow
#ppcsins @ErinSagin
Because Mobile Screens Are Teensy
#ppcsins @ErinSagin
How Do You Know If Yours Suck?
Give people
an out. Are
they taking it?
#ppcsins @ErinSagin
Give people
an out. Are
they taking it?
We ran this test on 3 clients
with outdated landing pages.
33% of visitors chose to leave
the mobile page in favor of the
desktop site on mobile.
#ppcsins @ErinSagin
Even Scarier: The People Who Used
the Full Site on Mobile Were More
Likely to Convert
Give people
an out. Are
they taking it?
#ppcsins @ErinSagin
Penance: Revamp Those Suckers!
#ppcsins @ErinSagin
WordStream Advisor’s Got You
Covered
#ppcsins @ErinSagin
Create Sleek, Effective Mobile
Landing Pages
#ppcsins @ErinSagin
Special Offers! Would You Like…
a) FREE Live demo of the WordStream
Advisor to learn how to manage your
PPC in 20 minutes a week
b) 1-1 AdWords Assessment with AdWords
Certified Consultant
c) I don’t need help with my PPC
Q & A
#ppcsins @ErinSagin
#ppcsins @ErinSagin
THANK YOU!
Benchmark your AdWords account today!
www.wordstream.com/google-adwords
Questions? 855.967.3787
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10 Deadly Sins in Your PPC Account & How to Fix Them