Richard founded a manufacturing company in 1985 that grew to 90 employees by 2006. However, the company's overhead costs increased significantly, reducing margins. Richard implemented Open ERP, an open-source ERP software, to integrate business processes across departments. This reduced license and maintenance costs by 88% while automating 40% of employees' tasks and allowing the company to quickly expand internationally. Open ERP provided a single system to manage all business functions from accounting to HR to CRM.