TMT Predictions
- 2. Lafrenchmobile, 1er communauté de l’industrie mobile créé en
2009 regroupant + de 400 Entreprises. Le But est d’offrir plus
d’expositions à ses membres à travers un certain nombre de
services (Offres de Job, Communiques de Presse, annuaire,
Market Brief….)
LafrenchmobileDAY, Un thème, chaque année est traitée, avec
une dizaine d’experts afin d’apporter la réflexion et l’inspiration aux
entreprises qui souhaitent être en avance sur leur marché.
Meetup, La communauté se réunit tous les 2 mois lors d’une
soirée pour écouter 7 startup sur un sujet et cela depuis 2009.
- 4. Deloitte: Global footprint & business portfolio – 40% Audit & Enterprise
Risk Services – 27% Tax & Financial Advisory – 33% Consulting
Include strategy &
organization, finance &
controlling, M&A, Human
capital, CRM, SCM,
enterprise applications,
technology integration
Include tax planning, tax
returns and tax law
compliance, international tax
optimization, mergers &
acquisitions, transfer pricing
Include audit, international
accounting, statutory and
voluntary special-purpose
audits, enterprise
risk services, securitization
services
Include business valuation,
transaction services, business
modeling, corporate finance
advisory, reorganization
services, forensic & dispute
services
Our integrated capabilities
Consulting Audit, Risk & Compliance Tax Financial Advisory
Global Firm Coverage: more than 210,000 people in 150 countries Global Revenue/ Revenue Split (US$ B)
• Revenue: US$
17.4B
• Countries: 31
• Headcount: 95,000
• Revenue: US$
4.8B
• Countries: 25
• Headcount: 40,000
Americas Asia Pacific
• Revenue: US$
12.1B
• Countries: 98
• Headcount: 75,000
EMEA
• Revenue: US$ 34.2B total
FY14
• Countries: 154
• Headcount: 210,000 26,1
26,6
28,8
31,3
32,4
2
- 5. Declare ‘where to play’ and ‘how
to win’ in the market to create
sustainable competitive
advantage and superior financial
returns
Decide ‘how to configure’ – capabilities and
enabling organizational system to support the
strategy - and mobilize to make changes
today
STRATEGY ACTION
2,000 + consultants
Pure-player in “Strategy” since
founding by 6 entrepreneurs including
Michael Porter
Deep expertise network to address our
clients’ most critical questions
Organization through competence
centers
Collaborative approach with clients
200,000 employees and 45,000
Consultants
Unmatched scale as the world’s
largest and only truly “one stop shop”
professional services firm
A full-service line of consulting
services in strategy & implementation
Broad reach and local insight with
offices in more than 140 countries
Within consulting, Monitor Deloitte offers a distinctive set of services
combining leading-edge strategic thinking and innovation
© 2015 Monitor Deloitte
3
- 6. Deloitte Digital
Deloitte Digital is an innovative leader in
online and mobile strategy, design and development,
offering world-class knowledge and resources from the
leading global business and technology consultancy.
We work with a wide range of iconic local and global
organisations, helping them understand and profit from the
online and mobile revolution. Our focus is on digital
strategy, mobile, social/web, and managed services,
underpinned by tech architecture, application
implementation and development expertise.
Conceive Implement DevelopDiscover
Inspire
Model
Analyze Review
Monitor
Evaluate
Set up strategy Investigate Asses Plan Develop
Validate Transition
Generate creativity
Vision &
Leadership
Management
Organization &
capabilities
Customer
experience
Technology &
product
Digital
Strategy
Analytics
Ux design
Technology
16
Countries (Incl. UK,
Belgium, Netherlands
and France)
3800+
Global headcount
1000+
US headcount
1000+
US India headcount
© 2015 Monitor Deloitte
4
- 8. 2015 Technology Predictions report card
The Internet of Things really is things, not people
Drones: high-profile and niche
3D printing is a revolution: just not the revolution you think
Click and collect booms in Europe
Smartphone batteries: better but not breakthrough
Nanosats take off, but they don’t take over (We were too high!)
The re-enterprization of IT
Came true, but less than
we predicted. At least so far
Didn’t come true
as we predicted
Legend
Came true exactly as
much as we predicted
- 10. 2015 Media Predictions report card
Short form video: a future, but not the future, of television
The ‘generation that won’t spend’ is spending a lot in media content
Print is alive and well – at least for books
Came true, but less than
we predicted. At least so far
Didn’t come true
as we predicted
Legend
Came true exactly as
much as we predicted
- 12. 2015 Telecom Predictions report card
One billion smartphone upgrades
The connectivity chasm deepens: the growing gap in broadband speeds
Contactless mobile payments (finally) gain momentum
Came true, but less than
we predicted. At least so far
Didn’t come true
as we predicted
Legend
Came true exactly as
much as we predicted
- 13. Apple Pay usage
As a percentage of Apple Pay eligible transactions
©2015 InfoScout. All rights reserved.
- 15. TMT predictions 2016 synthesis : Technology
Women in IT jobs, not just about
education
Training millennials are the pro-PC,
not the post-PC, generation
Touch commerce: the mobile online
checkout gets an express lane
Graphene: research now, reap next
decade
Cognitive technologies enhance
enterprise software
From 40% to 20% of workforce in IT from
85 to 2015 – why and how to change ?
From Mobile-First to Mobile-Only
to both PC & mobile
12-13% completion rate: 3rd party touch-
commerce expected from merchant & clients
Incredible properties starting a long
industrial transformation
Many applications from now : Natural
Language Processing, Computer vision
- 16. Laptop and smartphone adoption among 18-24 year olds
Which of the following devices do you own or have ready access to?
Which of the following devices are you likely to buy in the next 12 months?
Training millennials are the pro-PC,
not the post-PC, generation
- 17. Source: Deloitte Digital Democracy survey, US only, 2014
Laptop and smartphone adoption among 18-24 year olds
Of the products you indicated you own, which 3 do you value the most?
Training millennials are the pro-PC,
not the post-PC, generation
- 18. It’s not either/or, it’s BOTH
Training millennials are the pro-PC,
not the post-PC, generation
Deloitte LLP and affiliated entities.
- 20. TMT predictions 2016 synthesis: Media
Virtual reality: a billion dollar niche
Mobile games: leading, but less
lucrative
Mobile ad-blockers: saved by the
app?
The award for stable box offices
revenues in the face of media goes to
US TV: erosion, not implosion
European football scores $30 bilion
eSports: bigger and smaller than you
think
Core gamers as early-adopters in 2016
(2.5M VR headsets sold), enterprise after
Current freemium will lead to more selection
or change in business models
Despite high-growth, mobile ad-blocks
should remain marginal !
Cinema not to be digitized, stable now and
in the medium term
TV market values (Pay and Free) remains
~stable despite slow audience decrease
$8b more than 2012: rev. growth, cost. mngt,
profitability, new investors, long term invest
eSports revenues to triple from 16 to 20 to
$1.5bn, still 1% of global sports $150bn rev.
Deloitte LLP and affiliated entities.
- 22. Traditional television remains resilient, even in the US
US TV is approaching a plateau, not a fall; it is eroding, not imploding
US TV: erosion, not implosion
- 23. 0
50
100
150
200
250
300
350
400
2013 2014 2015
US Daily Traditional TV
viewing by those 18+
Source: Nielsen Three Screen Report Q1 2010, Nielsen Cross Platform Reports Q1 2011, 2012, 2013, 2014,
Nielsen Total Audience Report Q1 2015, and Deloitte Global estimate for Q1 2016
Daily TV minutes (live and
time shifted) for US 18-24 year olds
US TV: erosion, not implosion
- 24. TMT predictions 2016 synthesis
The down of the Gigabit Ethernet
age: every bit counts
Used smartphones: the $17 billion
market you have never heard of
The rise of the data-exclusive
VoLTE / VoWiFi: capacity, reach and
capability
Photo sharing: trillions and rising
From 100 to 600m connections in the world
until 2020, 90% residential
Strongly growing (vs $400bn primary sales)
and structuring: new offers, cannibalization
Data-exclusive users: 11% (12), 22% (15),
26% (2016)
300m users by end-16, x2 from 2015. Many
opportunities for Opcos
Still rising, 2,5trillions, +15 vs 2015, many
opportunities: cataloguing
Deloitte LLP and affiliated entities.
- 25. 0%
5%
10%
15%
20%
25%
30%
35%
18-24 25-34 35-44 45-54 55-64 65-75
Canada 2015:
27%
‘Data exclusive’ mobile users,
by age group, developed countries, 2015
Source: Deloitte Global Mobile Consumer Survey, 2015
The rise of the data-exclusive
Deloitte LLP and affiliated entities.
- 27. MIL GX BMR
44% 44% 50%
43% 31% 29%
29% 31% 31%
15% 28% 23%
26% 21% 8%
17% 23% 13%
18% 12% 11%
0% 10% 20% 30% 40% 50%
No urgency
Topic not important
enough
Inappropriate location
Avoiding interrupting
other person
Can’t multi-task as easily
when on the phone
Personally too busy to talk
Avoiding awkwardness
of a live convo
Factors Driving Phone Call
Avoidance on a Smartphone
(Among Smartphone Owners/Users n=672)
Source: Ipsos Reid Custom Deloitte Study (data collected Jan 2016)
Among those who own/use a Smartphone (Mil. n=67 / Gen Xers n=330 / Boomers n=234)
The rise of the data-exclusive
- 28. © 2015 Monitor Deloitte
Well known : Digital is revolutionizing economy – disrupt or become
disrupted
Company
Years in
business
Rooms Hotels Countries
7 1 000 000 + 0 192
69 710 000 4 800 100
96 690 000 4 200 93
Photography Music Newspaper Tourism Media Telco Transport Financial
Services
?
2000
On average, a sector is disrupted at a 2 year pace
2002 2004 2006 2008 2010 2012 2014
Zoom: Tourism
?
- 29. Digital Transformation covers an ever-expanding collection of battlefield for
businesses
Overview of a selection of new concepts and revolutions
COGNITIVE
SYSTEMS
> Predicting failures
and improving
processes thanks to
data gathering and
analysis
INTERNET OF
THINGS &
SENSORS
> Allowing to control
remotely industrial
processes and to
develop predictive
maintenance
AUGMENTED
REALITY
> Real-world
environment digitally
enhanced by
computer-generated
sensory input
(sound, video,
graphics, GPS
data )
ROBOTICS
> Technology dealing
with the design,
construction,
operation, and
application of robots
in order to improve
productivity, product
quality and worker
safety
3D PRINTING
> Allows customizable,
one-off production
with virtually no
waste
RADIO FREQUENCY
IDENTIFICATION
(RFID)
> Automatic
identification method,
relying on storing and
remotely retrieving
data
RAPID
PROTOTYPING
> Group of techniques
using in particular 3D
computer aided
design data to rapidly
and efficiently turn
innovative ideas into
scale models.
PLANTS
SUPER-
CONNECTION
> Connection of
machines, work
pieces and systems,
creating intelligent
networks along the
value chain that
control each other
Concrete Digital moves . and more to come
E-COMMERCE
Around 45% of European
consumers are regular e-
commerce users
MOBILE CRM
Smartphones to represent
72% of people in top digital
markets by 2015, with new
expectations of CRM
SOCIAL NETWORKS
Social recommendations as
key enabler of any purchase
CLOUD
Increased usage of
dematerialized information
storage capacity
PROTOTYPING AND
SIMULATIONS
Simulations on digital
prototypes optimizing product
development processes
BIG DATA
Analysis and storage of
customers' information to
improve customer
experience
MASS CUSTOMIZATION
Technology enabling products
and services to be unique or
fit precisely to customers'
needs
NEW PURE DIGITAL
PRODUCTS
E-book (media), Uber
(transport), Aflac
(insurance),
Source: SNEP, RIAA, European Commission, press release, MD analysis
© 2015 Monitor Deloitte
27
- 30. OPERATIONS AND
CULTURE
DATA DRIVEN
DECISION
PRODUCTS AND
SERVICES
BUSINESS MODEL
AND ECOSYSTEM
Five types of business transformation must be tackled
Source: SNEP, RIAA, European Commission, press release, MD analysis
© 2015 Monitor Deloitte
28
1 2 3 4
OPERATIONS AND
CULTURE
DATA DRIVEN
DECISION
CLIENT
RELATIONSHIP
PRODUCTS AND
SERVICES
Example of B2C Services
Levers
&
initiatives
Multi-channel,
device and networks
brand management
One-to-one CRM
and marketing
Clients' solicitation
management and
optimization
Flawless and smart
multi-channel
Customer
Experience
Distribution:
optimization and
innovation
Products and
Services:
optimization and
innovation
Pricing: optimization
and innovation
Optimization and
digitization of
"advanced" logistics
Optimization and
digitization of
"advanced" supply &
production
Digitization &
dematerialization of
workflows and
communication
IT capabilities and
data management
Digital, social and
agile organization
Ecosystem,
networks, and
partners
management
Business Model
transformation
Key
stages
Example
of players
5
BUSINESS MODEL
AND ECOSYSTEM
Collect a huge
amount of data on
customers
characteristics and
behaviors
Predict new market
trends and customer
needs
Create disruptive
offers and
accelerate time to
market
Nearly always
succeed when
innovating
CAC40
- 31. Cost and change management as main obstacles...
Manque
de volonté
managériale
52%
62%
Technicité ou
manque de
compétence
Résistance au
changement
40%
Coût
29%
Incertitude
réglementaire,
juridique
14%
Risque
de sécurité
20%
26%
Absence
d’offre adaptée
sur le marché
(infrastructure,
appareils,
solutions, …)
Principaux freins au développement numérique [% d’entreprises] – France
Source : Etude Callson (505 entreprises sondées)
- 32. Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited, a UK
private company limited by guarantee, and its network of member firms, each of
which is a legally separate and independent entity. Please see
www.deloitte.com/about for a detailed description of the legal structure of
Deloitte Touche Tohmatsu Limited and its member firms.
© 2015 Monitor Deloitte 30