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THE HIDDEN TRAPS IN
DECISION MAKING
Research reveals a number of
traps that affect how we make
business decisions.
Though we can’t get rid of them, we can
become more aware of them, monitoring
our decision making.
Traps of Decision Making
• Anchoring
• Status Quo
• Sunk Cost
• Confirming Evidence
• Framing
• Overconfidence
• Prudence
• Recallability
Anchoring
1
What we see or hear
first feels most important.
Which gives disproportionate
weight to the information
received.
WHAT TO DO ABOUT IT
The Anchoring
Trap
• Take a different
perspective
• Think before asking
• Seek input
• Avoid anchoring others
Status Quo
2
We prefer things to stay the
same even when better
alternatives exist.
WHAT TO DO ABOUT IT
The Status
Quo Trap
• Consider your objectives
• Know you have options
• Don’t exaggerate
switching costs
• Don’t settle
Sunk Cost
3
We make decisions that
justify past choices even
when they no longer seem
valid.
WHAT TO DO ABOUT IT
The Sunk
Cost Trap
• Involve outsiders
• Accept that mistakes
happen
• Allow room for failure
Confirming
Evidence
We seek
information that supports our
existing point of view and
reject anything that doesn’t.
4
• Consider all
evidence
• Find a devil’s advocate
• Avoid people who
don’t agree with you
WHAT TO DO ABOUT IT
The Confirming
Evidence Trap
Framing
5
The way we state the
problem influences what
we decide. We misstate a
problem by defining a choice
as a gain or a loss, even
when it’s really neither one.
WHAT TO DO ABOUT IT
The Framing
Trap
• Always reframe
• Think in neutral
terms
• Challenge other’s
frames
Overconfidence
6
We tend to trust our own
estimates too much.
We put too much trust in the
accuracy of our forecasts.
• Look at the extremes
• Challenge those
extremes
• Question estimates
WHAT TO DO ABOUT IT
The Confirming
Evidence Trap
Prudence
7
We adjust estimates to be
“on the safe side.” We often
use excessive caution when
we try to predict uncertain
events.
WHAT TO DO ABOUT IT
The Prudence
Trap
• Aim for accuracy
• Ask others to do
the same
Recallability
8
We are overly influenced by
our past experiences. Which
prompts us to give undue
weight to recent dramatic
events.
• Examine assumptions
• Check the facts
WHAT TO DO ABOUT IT
The Confirming
Evidence Trap
Awareness Your Best Weapon
The best protection against
all psychological traps is
awareness.
YOU CAN CONTACT US AT
ThankYou
00966 56 100 4748
info@dtechsystems.co
www.dtechsystems.co

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THE HIDDEN TRAPS IN DECISION MAKING

  • 1. THE HIDDEN TRAPS IN DECISION MAKING
  • 2. Research reveals a number of traps that affect how we make business decisions. Though we can’t get rid of them, we can become more aware of them, monitoring our decision making.
  • 3. Traps of Decision Making • Anchoring • Status Quo • Sunk Cost • Confirming Evidence • Framing • Overconfidence • Prudence • Recallability
  • 4. Anchoring 1 What we see or hear first feels most important. Which gives disproportionate weight to the information received.
  • 5. WHAT TO DO ABOUT IT The Anchoring Trap • Take a different perspective • Think before asking • Seek input • Avoid anchoring others
  • 6. Status Quo 2 We prefer things to stay the same even when better alternatives exist.
  • 7. WHAT TO DO ABOUT IT The Status Quo Trap • Consider your objectives • Know you have options • Don’t exaggerate switching costs • Don’t settle
  • 8. Sunk Cost 3 We make decisions that justify past choices even when they no longer seem valid.
  • 9. WHAT TO DO ABOUT IT The Sunk Cost Trap • Involve outsiders • Accept that mistakes happen • Allow room for failure
  • 10. Confirming Evidence We seek information that supports our existing point of view and reject anything that doesn’t. 4
  • 11. • Consider all evidence • Find a devil’s advocate • Avoid people who don’t agree with you WHAT TO DO ABOUT IT The Confirming Evidence Trap
  • 12. Framing 5 The way we state the problem influences what we decide. We misstate a problem by defining a choice as a gain or a loss, even when it’s really neither one.
  • 13. WHAT TO DO ABOUT IT The Framing Trap • Always reframe • Think in neutral terms • Challenge other’s frames
  • 14. Overconfidence 6 We tend to trust our own estimates too much. We put too much trust in the accuracy of our forecasts.
  • 15. • Look at the extremes • Challenge those extremes • Question estimates WHAT TO DO ABOUT IT The Confirming Evidence Trap
  • 16. Prudence 7 We adjust estimates to be “on the safe side.” We often use excessive caution when we try to predict uncertain events.
  • 17. WHAT TO DO ABOUT IT The Prudence Trap • Aim for accuracy • Ask others to do the same
  • 18. Recallability 8 We are overly influenced by our past experiences. Which prompts us to give undue weight to recent dramatic events.
  • 19. • Examine assumptions • Check the facts WHAT TO DO ABOUT IT The Confirming Evidence Trap
  • 20. Awareness Your Best Weapon The best protection against all psychological traps is awareness.
  • 21. YOU CAN CONTACT US AT ThankYou 00966 56 100 4748 info@dtechsystems.co www.dtechsystems.co