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Chip Swanson

Chip Swanson is an experienced user experience designer with over 16 years of experience designing desktop and web applications. He has a track record of delivering innovative products and has worked for companies like Intuit, Dun & Bradstreet, SurveyMonkey, and Neustar. His skills include user research, prototyping, visual design, and usability testing. He holds a B.S. in Industrial Design from Cal State Long Beach and is proficient in design tools like Axure and Sketch.

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Resume for Chip Swanson Chip Swanson 4175 Harrison Grade Rd. Sebastopol, CA 95472 707-236-0247 chipmyster@me.com Overview For the last 16.5 years, I have been designing user experiences for desktop and enterprise web applications for Intuit Corporation, Dun and Bradstreet Corporation, Nextag (WizeCommerce) Corporation, Surveymonkey and Neustar Corporation. I get great satisfaction from utilizing my skills to produce innovative, value-added products. I have earned a reputation as a highly innovative and motivated user experience designer that consistently delivers successful products. I provide the following technical expertise and competencies: All of the listed expertise is rooted in ‘User Centered Design”. • User analysis: Development of user personas and use cases • Product ideation and brainstorming: Initial product concepts, wireframes and preliminary rapid prototyping • User flows and product use case analysis • High fidelity prototyping, complete with detailed wireframes • Usability testing • Visual design • Final visual asset creation I always make it my top priority to stay in close communication with product management and the development team. By doing this, I can maintain a focused effort on the priorities that best serve the company’s product goals. I look forward to talking with you regarding your User Experience Design position. I would like to explore with you how I could apply my creativity, design and analysis skills to develop successful products for your company. Web Portfolio http://vwm9c0.axshare.com/home.html Please note: There are additional web examples upon request. Experience Sept 2014 – Present Neustar Inc. – San Francisco, CA User Experience Designer/Manager Responsibilities included user research and needs analysis, use case development, conceptual models, flow diagrams, prototypes (low-fi and hi-fi), usability testing, customer visits, visual design and UI specifications. During my time at Neustar, I’ve lead many innovative UX solutions that unified a collection diverse media data applications which had previously been disjointed and separate. The net result was a harmonious blend of media data applications which embodied a common UX look and feel.
May 2014 - Aug 2014 Surveymonkey Inc.. – Palo Alto, CA Responsibilities included user research and needs analysis, use case development, conceptual models, flow diagrams, prototypes (low-fi and hi-fi), usability testing, customer visits, visual design and UI specifications. May 2011- May 2014 Wize Commerce Inc.. - San Mateo, CA Senior Information Architect / Senior User Interface Designer At Wize Conmmerce, I contributed UX solutions for: • Nextag Merchant Dashboard (This was a performance data analysis tool to help merchants realize how their products are performing. (prototype avialailable on request) • Wize.com o Live site: http://www.wize.com/ o Prototype Concepts:  http://1tae5f.axshare.com/home.html (product demo...this demo starts with an automated tour of the UX. After demo, you can click on the “X” to dismiss the expanded product or hover and click on “See details” on any of the products in the top row.)  http://e73lcf.axshare.com/home.html (design concepts)  http://qiqxmo.axshare.com/ (design concepts…Hover and explore the top left product)  http://mum2ey.axshare.com/home.html (scroll page or make selections on toolbar)  http://x38vb1.axshare.com/home.html (visual design annotations) • Applianceshopping.com o Live site: http://www.applianceshopping.com o Prototype Concepts:  http://blcpyt.axshare.com/home.html (click on “All” button by search field)  http://b4ytoo.axshare.com/home.html (click on “All” button by search field)  http://3ta1x5.axshare.com/home.html  http://hcvovq.axshare.com/home.html ((product comparison...select top left product checkbox…etc.) • Pricemachine.com o Live site: http://www.pricemachine.com/
o Prototype concepts:  http://ctyvlu.axshare.com/homr.html (wait for a few seconds…then click on “Set Price Alert”)  http://uipmlp.axshare.com/home.html (select from category dropdown... then keep making selections)  http://qk2ff8.axshare.com/RegistrationUXSpec.html (UX Spec for member registration)  http://x0ef34.axshare.com/home.html (just type in “s” then explore the list)  http://f2aqns.axshare.com/home.html (product comparison...select top left product checkbox…etc.) 2007-2011 Dun & Bradstreet Inc. - San Mateo, CA Senior User Interface Designer • Enterprise Credit Risk Management Global Portal - DNBi.com • Small Business Credit Risk Management - DNBiPro.com o Prototype: http://oi6scb.axshare.com/ While at Dun& Bradstreet, I co-invented (patent) "DNBiProfessional" a new web application for Dun&Bradstreet which targets the small business market. DNBi Professional was in Jan 2011. Link to DNBi Professional: http://www.dnbipro.com/ My design role on this recent product as well as others, has included the following activities: • Customer Research (Contextual Inquiry) • Use Case Development • UI Architecture Development (User Flow Analysis) • High and low fidelity prototyping (Expert level) • Usability Engineering and Testing • Wireframe Development • Visual Design Responsibilities included needs analysis, use cases, conceptual models, flow diagrams, prototypes (low-fi and hi-fi), usability testing, customer visits, visual design and UI specifications. In addition, I was design coordinator with offshore development teams. 2003-2007 INTUIT CORPORATION - Mountain View, CA Senior User Interface Designer • Construction Business Accounting Solutions • Personal and Business Financial Solutions
Responsibilities included needs analysis, use cases, conceptual models, flow diagrams, prototypes (low-fi and hi-fi), usability testing, customer visits, visual design and UI specifications. 2000-2003 Knowledgepoint CCH (Wolters-Kluer) - Petaluma, CA Senior User Interface Designer • Human Resources Management and Performance Applications Responsibilities included needs analysis, use cases, conceptual models, flow diagrams, prototypes (low-fi and hi-fi), usability testing, customer visits, visual design and UI specifications. 2000 (7/00 to 11/00) HIGH PLAINS DESIGN INC. - Pueblo, CO and Sebastopol, CA. Design Partner • Responsible for project management including research, preparing estimates, budgeting and scheduling. Performs general business management including advertising and promotion of services, developing client relations and conducting market research. Designed, built and maintains company website in addition to providing other system administration functions. 1999-2000 VOLT TECHNICAL SERVICES - Santa Rosa, CA. Consultant Interface Designer • Provided consulting user interface design for Agilent EESOF Interface. 1999-2000 ORINOCO INC. - Santa Rosa, CA. Partner and Design Director • Responsibilities included extensive involvement in market research, human factors analysis, form development and mechanical design. Developed models and prototypes for testing. 1976-1999 HEWLETT-PACKARD - Loveland, CO - Palo Alto, CA - Santa Rosa CA Position Description • Responsibilities included Industrial Design and Interface Design on HP Spectrum Analyzers, Signal Generators, Industrial Rugged Terminals, Digital Voltmeters and accessories. o Concept development o Usability testing o Prototype and manufacturing coordination with domestic and offshore vendors. 1981-1986 SANTA ROSA JUNIOR COLLEGE Santa Rosa, CA Instructor of Beginning and Advanced Applied Graphics • Served as Program Director for Applied Graphics at SRJC Software Proficiency • Axure
• Sketch • Adobe Fireworks • Adobe Photoshop • Solidworks • Solid Designer • Visio • Familiar with Adobe/Macromedia Flash, Adobe InDesign, Adobe Premier Skills • Rapid Visualization (sketching) • HTML • CSS • Powerpoint presentations • Familiar with C#, C# .Net, Javascript • Familiar with Eclipse • Familiar with Rational Rose Education CAL STATE UNIVERSITY at LONG BEACH - Long Beach, Ca • B.S. Industrial Desgn • IDSA Award Interests • Motorcycle Touring • Kayaking • Travel • Blues Harmonica In Conclusion… A resume provides only a brief introduction. I would like the opportunity to meet with you to discuss the position at greater length along with the strengths and talents I have to offer to your organization. Thank you for your consideration. I look forward to your reply. Sincerely, Chip Swanson
• Sketch • Adobe Fireworks • Adobe Photoshop • Solidworks • Solid Designer • Visio • Familiar with Adobe/Macromedia Flash, Adobe InDesign, Adobe Premier Skills • Rapid Visualization (sketching) • HTML • CSS • Powerpoint presentations • Familiar with C#, C# .Net, Javascript • Familiar with Eclipse • Familiar with Rational Rose Education CAL STATE UNIVERSITY at LONG BEACH - Long Beach, Ca • B.S. Industrial Desgn • IDSA Award Interests • Motorcycle Touring • Kayaking • Travel • Blues Harmonica In Conclusion… A resume provides only a brief introduction. I would like the opportunity to meet with you to discuss the position at greater length along with the strengths and talents I have to offer to your organization. Thank you for your consideration. I look forward to your reply. Sincerely, Chip Swanson

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Chip_Swanson-Resume-2016-1

  • 1. Resume for Chip Swanson Chip Swanson 4175 Harrison Grade Rd. Sebastopol, CA 95472 707-236-0247 chipmyster@me.com Overview For the last 16.5 years, I have been designing user experiences for desktop and enterprise web applications for Intuit Corporation, Dun and Bradstreet Corporation, Nextag (WizeCommerce) Corporation, Surveymonkey and Neustar Corporation. I get great satisfaction from utilizing my skills to produce innovative, value-added products. I have earned a reputation as a highly innovative and motivated user experience designer that consistently delivers successful products. I provide the following technical expertise and competencies: All of the listed expertise is rooted in ‘User Centered Design”. • User analysis: Development of user personas and use cases • Product ideation and brainstorming: Initial product concepts, wireframes and preliminary rapid prototyping • User flows and product use case analysis • High fidelity prototyping, complete with detailed wireframes • Usability testing • Visual design • Final visual asset creation I always make it my top priority to stay in close communication with product management and the development team. By doing this, I can maintain a focused effort on the priorities that best serve the company’s product goals. I look forward to talking with you regarding your User Experience Design position. I would like to explore with you how I could apply my creativity, design and analysis skills to develop successful products for your company. Web Portfolio http://vwm9c0.axshare.com/home.html Please note: There are additional web examples upon request. Experience Sept 2014 – Present Neustar Inc. – San Francisco, CA User Experience Designer/Manager Responsibilities included user research and needs analysis, use case development, conceptual models, flow diagrams, prototypes (low-fi and hi-fi), usability testing, customer visits, visual design and UI specifications. During my time at Neustar, I’ve lead many innovative UX solutions that unified a collection diverse media data applications which had previously been disjointed and separate. The net result was a harmonious blend of media data applications which embodied a common UX look and feel.
  • 2. May 2014 - Aug 2014 Surveymonkey Inc.. – Palo Alto, CA Responsibilities included user research and needs analysis, use case development, conceptual models, flow diagrams, prototypes (low-fi and hi-fi), usability testing, customer visits, visual design and UI specifications. May 2011- May 2014 Wize Commerce Inc.. - San Mateo, CA Senior Information Architect / Senior User Interface Designer At Wize Conmmerce, I contributed UX solutions for: • Nextag Merchant Dashboard (This was a performance data analysis tool to help merchants realize how their products are performing. (prototype avialailable on request) • Wize.com o Live site: http://www.wize.com/ o Prototype Concepts:  http://1tae5f.axshare.com/home.html (product demo...this demo starts with an automated tour of the UX. After demo, you can click on the “X” to dismiss the expanded product or hover and click on “See details” on any of the products in the top row.)  http://e73lcf.axshare.com/home.html (design concepts)  http://qiqxmo.axshare.com/ (design concepts…Hover and explore the top left product)  http://mum2ey.axshare.com/home.html (scroll page or make selections on toolbar)  http://x38vb1.axshare.com/home.html (visual design annotations) • Applianceshopping.com o Live site: http://www.applianceshopping.com o Prototype Concepts:  http://blcpyt.axshare.com/home.html (click on “All” button by search field)  http://b4ytoo.axshare.com/home.html (click on “All” button by search field)  http://3ta1x5.axshare.com/home.html  http://hcvovq.axshare.com/home.html ((product comparison...select top left product checkbox…etc.) • Pricemachine.com o Live site: http://www.pricemachine.com/
  • 3. o Prototype concepts:  http://ctyvlu.axshare.com/homr.html (wait for a few seconds…then click on “Set Price Alert”)  http://uipmlp.axshare.com/home.html (select from category dropdown... then keep making selections)  http://qk2ff8.axshare.com/RegistrationUXSpec.html (UX Spec for member registration)  http://x0ef34.axshare.com/home.html (just type in “s” then explore the list)  http://f2aqns.axshare.com/home.html (product comparison...select top left product checkbox…etc.) 2007-2011 Dun & Bradstreet Inc. - San Mateo, CA Senior User Interface Designer • Enterprise Credit Risk Management Global Portal - DNBi.com • Small Business Credit Risk Management - DNBiPro.com o Prototype: http://oi6scb.axshare.com/ While at Dun& Bradstreet, I co-invented (patent) "DNBiProfessional" a new web application for Dun&Bradstreet which targets the small business market. DNBi Professional was in Jan 2011. Link to DNBi Professional: http://www.dnbipro.com/ My design role on this recent product as well as others, has included the following activities: • Customer Research (Contextual Inquiry) • Use Case Development • UI Architecture Development (User Flow Analysis) • High and low fidelity prototyping (Expert level) • Usability Engineering and Testing • Wireframe Development • Visual Design Responsibilities included needs analysis, use cases, conceptual models, flow diagrams, prototypes (low-fi and hi-fi), usability testing, customer visits, visual design and UI specifications. In addition, I was design coordinator with offshore development teams. 2003-2007 INTUIT CORPORATION - Mountain View, CA Senior User Interface Designer • Construction Business Accounting Solutions • Personal and Business Financial Solutions
  • 4. Responsibilities included needs analysis, use cases, conceptual models, flow diagrams, prototypes (low-fi and hi-fi), usability testing, customer visits, visual design and UI specifications. 2000-2003 Knowledgepoint CCH (Wolters-Kluer) - Petaluma, CA Senior User Interface Designer • Human Resources Management and Performance Applications Responsibilities included needs analysis, use cases, conceptual models, flow diagrams, prototypes (low-fi and hi-fi), usability testing, customer visits, visual design and UI specifications. 2000 (7/00 to 11/00) HIGH PLAINS DESIGN INC. - Pueblo, CO and Sebastopol, CA. Design Partner • Responsible for project management including research, preparing estimates, budgeting and scheduling. Performs general business management including advertising and promotion of services, developing client relations and conducting market research. Designed, built and maintains company website in addition to providing other system administration functions. 1999-2000 VOLT TECHNICAL SERVICES - Santa Rosa, CA. Consultant Interface Designer • Provided consulting user interface design for Agilent EESOF Interface. 1999-2000 ORINOCO INC. - Santa Rosa, CA. Partner and Design Director • Responsibilities included extensive involvement in market research, human factors analysis, form development and mechanical design. Developed models and prototypes for testing. 1976-1999 HEWLETT-PACKARD - Loveland, CO - Palo Alto, CA - Santa Rosa CA Position Description • Responsibilities included Industrial Design and Interface Design on HP Spectrum Analyzers, Signal Generators, Industrial Rugged Terminals, Digital Voltmeters and accessories. o Concept development o Usability testing o Prototype and manufacturing coordination with domestic and offshore vendors. 1981-1986 SANTA ROSA JUNIOR COLLEGE Santa Rosa, CA Instructor of Beginning and Advanced Applied Graphics • Served as Program Director for Applied Graphics at SRJC Software Proficiency • Axure
  • 5. • Sketch • Adobe Fireworks • Adobe Photoshop • Solidworks • Solid Designer • Visio • Familiar with Adobe/Macromedia Flash, Adobe InDesign, Adobe Premier Skills • Rapid Visualization (sketching) • HTML • CSS • Powerpoint presentations • Familiar with C#, C# .Net, Javascript • Familiar with Eclipse • Familiar with Rational Rose Education CAL STATE UNIVERSITY at LONG BEACH - Long Beach, Ca • B.S. Industrial Desgn • IDSA Award Interests • Motorcycle Touring • Kayaking • Travel • Blues Harmonica In Conclusion… A resume provides only a brief introduction. I would like the opportunity to meet with you to discuss the position at greater length along with the strengths and talents I have to offer to your organization. Thank you for your consideration. I look forward to your reply. Sincerely, Chip Swanson
  • 6. • Sketch • Adobe Fireworks • Adobe Photoshop • Solidworks • Solid Designer • Visio • Familiar with Adobe/Macromedia Flash, Adobe InDesign, Adobe Premier Skills • Rapid Visualization (sketching) • HTML • CSS • Powerpoint presentations • Familiar with C#, C# .Net, Javascript • Familiar with Eclipse • Familiar with Rational Rose Education CAL STATE UNIVERSITY at LONG BEACH - Long Beach, Ca • B.S. Industrial Desgn • IDSA Award Interests • Motorcycle Touring • Kayaking • Travel • Blues Harmonica In Conclusion… A resume provides only a brief introduction. I would like the opportunity to meet with you to discuss the position at greater length along with the strengths and talents I have to offer to your organization. Thank you for your consideration. I look forward to your reply. Sincerely, Chip Swanson