Tesla will improve its V4 Superchargers with improved docks and a more flexible cable
@RoamingNorway/X.com
The Tesla Supercharger V4 network was met with disappointment from a Tesla fan and Model 3 owner. @RoamingNorway posted on X several issues with the new chargers. These included heavier cables, reduced flexibility, a problematic grip causing the plug to fall, and an obstructive design. Despite a modest following, his observations resonated with the Tesla community and caught the company's attention.
The Reviews are In
After the post, @RoamingNorway was met with the usual pro-Tesla crowd and the anti-Tesla hater responses. The user politely answered several comments and displayed their admiration for the EV revolution. Then, the big one, Tesla acknowledged these concerns through its official charging account.
Minor things matter. Cable dock & stiffness improvements coming soon! - @TeslaCharging
Tesla's V4 Supercharger, an update over its predecessors, initially aimed to cater to a broader range of EVs by including a longer, more durable cable. However, this design adjustment inadvertently introduced challenges for Tesla drivers, as highlighted by the feedback. Tesla's acknowledgment and swift commitment to address these issues reflect the company's agility and customer-centric approach.
While Tesla has not specified the details or timeline for the improvements, their proactive stance suggests these enhancements will be implemented effectively. This development aligns with Tesla's ongoing efforts to expand and refine its charging infrastructure.
The expansion of Tesla's V4 Supercharger network in Europe includes new installations and upgrades from older versions. This expansion is part of Tesla's broader strategy to accommodate an increasing variety of electric vehicles following major automakers' widespread adoption of Tesla’s charging technology. This move grants access to Tesla's extensive Supercharger network of more than 50,000 globally.
Owners Have a Voice
Tesla's approach to customer feedback, exemplified by its response to @RoamingNorway's post, is the latest demonstration of listening to user experience to identify areas of improvement. While the company usually picks off random posts, it opened up the floor last May. Tesla asked what it could improve in a post that garnered more than 9 million views and 13 thousand responses. Interestingly, many of the top suggestions have been addressed, and several more have likely been implemented during an over-the-air update.
For example, customers emphasized the need for faster service times and more service locations. Tesla is continuously building more brick-and-mortar locations to address the growing demand for service. There was also a call to make Full Self-Driving (FSD) transferable. You may recall there was a window to make this happen over the past year. Owners wanted a 360° bird's eye view; Tesla has done better than that with the new High-fidelity Park Assist. There was also a request for a better referral program, and there have been several additions since May.
Tesla is following a proven strategy. Time and time again, the businesses that listen to customers often succeed. We might not be used to a car company listening and implementing changes as quickly as Tesla.
The new Supercharger dispensers are worse for Tesla drivers:
1. The cables are heavier
2. The cables are less flexible and make it difficult to bend the cable and place the plug where you want it
3. The grip of the holster makes the plug fall onto the ground and gets snow/dirt… pic.twitter.com/ry4omufwbC
Tesla recently hit the news for purchasing approximately $2M in LiDAR sensors from Luminar, one of Tesla’s long-term suppliers. You’ve probably seen photos of Tesla’s Semi and various Tesla models, including the Model 3 and Model Y sporting LIDAR equipment on the roof. These cars drive around with manufacturer plates scanning streets and highways.
However, many people confuse Tesla’s purpose in purchasing LiDAR equipment with using it for FSD versus testing. So, let’s look at what LiDAR is, and why Tesla uses it on its Fleet Validation Vehicles.
What is LiDAR?
LiDAR stands for Light Detecting and Ranging – essentially using lasers to measure distances. A laser pulse is sent out, and the time it takes to return is measured – providing extremely accurate distance measurements.
Some companies working on self-driving vehicles, including Waymo and BYD, use LiDAR as part of their self-driving suites, but Tesla is one of the few stand-outs that does not. Even Rimac’s “Verne” Robotaxi – which uses self-driving technology from Mobileye, also uses LiDAR.
While LiDAR can produce extremely accurate and high-quality 3D environments, it comes with its downsides as well. Not only is LiDAR costly and requires large gear strapped to a vehicle, but it also can not be used in bad weather and can have interference issues if there are other strong light sources present.
Why Does Tesla Use LiDAR?
A LiDAR rig mounted on a Tesla Semi for testing FSD.
Not a Tesla App
At Autonomy Day in 2019, Elon Musk mentioned that LiDAR isn’t the solution for self-driving cars – it's just a crutch. Thus, Tesla hasn’t used LiDAR for any production self-driving software.
Instead, Tesla uses it exactly how it's described – they use it to gather ground-truth data. This data is then used to feed Tesla’s Full Self Driving system – which helps validate its vision-only system's accuracy. LiDAR provides very accurate measurements to help ensure that FSD’s perception of space is accurate – and is only used by Tesla to ensure that its AI technology which is the brains of FSD is capable of accurately interpreting depth from just visual data.
While sources other than Bloomberg haven't confirmed this report, Bloomberg has a positive track record of reporting on financial decisions. We’ll be sure to update the article if there is confirmation on X from Elon Musk or another Tesla senior official.
Tesla’s stock has dropped nearly 8.5% over the day, ending back-to-back gains over the last two weeks. It closed yesterday at $ 241 after hitting a peak of $270 earlier in the day before the news broke.
Why the Delay?
The delay – of approximately two months – has been communicated internally, but not publicly announced just yet. Bloomberg goes on to mention that the design team was told to rework certain elements of the Cybercab, necessitating the delay.
If Bloomberg’s report is correct, it sounds like Tesla’s unveil event will be largely focused on showing off the vehicle, instead of demoing how it will work. Of course, it could still be both, but given past events, Tesla has always shown off the vehicle years before it hits production.
Rimac recently showed off their version of robotaxi vehicle named Verne, and surprisingly, it could almost pass for Tesla’s own robotaxi. A lot of design cues in Rimac’s version are elements we have already seen or expect to see in Tesla’s autonomous taxi.
A recent Tesla patent revealed that Tesla is incorporating a sanitation system into their robotaxi that will be responsible for analyzing and cleaning the vehicle’s interior, although the delay itself is likely tied more to a physical feature rather than software.
Another element we know almost nothing about is how Tesla plans to charge these robotic taxis. Will they rely on the existing charge port and adapt a solution like the robotic charging arm (video below) we saw almost eight years ago, or will wireless charging or a dock finally become realized?
While the delay for Tesla’s event appears to be related to the vehicle’s design itself and not further development of FSD, Tesla is wasting no time in getting FSD working for the upcoming vehicle. Model 3 vehicles have already been spotted with camera locations that resemble a robotaxi.
Is the Delay Accurate?
We expect that this delay might actually be true – Elon Musk usually takes to X within hours of such news breaking if it's false to refute it and hasn’t done so yet.
Tesla has delayed several of their events in the past, and a delay of a couple of months seems plausible. We should hear from Musk himself soon on whether this report is accurate.
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