Support Driven reposted this
How is AI helping customer support teams? Support Driven x Threado AI is doing a survey trying to understand the AI in customer support teams and how leaders are thinking about implementing it. Early data shows that 24% of respondents said AI helped their teams improve productivity. While 23% of respondents said that it helped them improve the first response times. How are you using AI in your support team? Take the survey to get early access to results! Link in comments.
Take the survey - https://forms.fillout.com/t/4RJozQRXR5us?utm_campaign=ThreadoAIBenchmarkStudy