Support Driven’s Post

Join Erica Beyea and Erica Ross for an engaging fireside chat event focused on career development in Customer Experience (CX). Our speakers will dive into: 🔸Understanding CX Roles: Explore the core responsibilities of CX professionals. 🔸Customer Support vs. Customer Success: Discover how these roles intersect and differ. 🔸Leveraging Transferable Skills: Learn how to apply past experiences to excel in CX. 🔸Job Search Strategies: Master navigating job platforms and tailoring your applications for CX roles. Register now- https://lnkd.in/gsY5si-5 📅 Thursday, July 25th ⏱️ 10 am PST / 5 pm UTC #CustomerExperience #CXCareers #CareerDevelopment #OnlineEvent #CXProfessionals ##JobSearchTips

Join Cora V. and Natascha Winkler for an engaging fireside chat dedicated to mastering Knowledge Management! Here’s what you’ll explore: 🔹 Navigating Your Internal Content Maze: Gain insights into structuring and organizing internal content effectively, addressing common organizational challenges. 🔹 Keeping Teams Aligned: Discover top methods and tools for seamless communication and ensuring team cohesion. 🔹 Enhancing User Experience: Explore the innovative concept of pathway cards and their impact on user navigation. Save the date: 📅 July 11 🕘 9 am PST / 4 pm UTC Secure your spot now: https://lnkd.in/gWRxm89f #KnowledgeManagement #LeadershipDevelopment #OnlineEvents #FiresideChats

Join Elyse Mankin and Lizzie Keiper for a dynamic fireside chat on Management! Discover insights on Customer-Centricity and more: 🔸Understanding Customer-Centricity: Unpacking what it truly means and how to maintain focus on customer needs. 🔸Structuring a Customer-Centric Team: Effective organizational frameworks and tools for success. 🔸Principles of Customer-Centric Leadership: Key strategies for fostering a customer-first culture in your organization. Don't miss out, reserve your spot today- https://lnkd.in/g_YTZPeu 📅 Wednesday, July 17th, 9 am PST / 4 pm UTC 📅 #LeadershipChat #CustomerCentricity #ManagementInsights #FiresideChat #Onlineevent

Join us for our fireside chat on Customer Experience featuring Sam Chandler 💥 Customer Success and Experience and Startups, as she will explore essential topics including: 🔹Examining the Importance of Authenticity in Professional Settings 🔹Identifying Challenges in Bringing Your True Self to Work 🔹Discovering Practical Strategies for Embracing Authenticity and Cultivating Inclusive Communication Don’t miss out on gaining valuable insights and actionable strategies! Register now- https://lnkd.in/gUBmPG95 📅 Friday, July 18th, 10 am PST / 5 pm UTC 📅 #CustomerExperience #Onlineevent #PracticalStrategies #firesidechat

Pure Storage is looking for a Senior Manager, Knowledge & Community who is customer-obsessed and driven to innovate as we build and transform how we drive self-service and engagement through knowledge management and community to all when they need it. The right candidate will help scale their knowledge base, documentation, and community programs along with establishing and driving world-class content and self-help experiences. This leadership role will report into the Performance, Education, and Knowledge (PEAK) Team as part of the global Customer Experience organization comprising Technical Services, Professional Services, PEAK, Portfolio, and Customer Success. 📍Locations: San Francisco Bay Area 💰Salary Range: More than $150k USD Apply here- https://lnkd.in/gBmNnqaK #SanFranciscoJobalert #OnsiteJobRole #SeniorManager #TechnicalServices #KnowledgeCommunity

Join Cora V. for a fireside chat focused on mastering Knowledge Management! Dive into: 🔹Navigate Through Your Internal Content Maze: Learn how to effectively structure and organize internal content, and tackle common organizational challenges. 🔹Keeping Everyone on the Same Page: Discover the best methods and tools for communicating updates and ensuring team alignment. 🔹Embark on Your Content Adventure: Explore the concept of pathway cards and how they can enhance user navigation and experience. 📅 Date: July 11 🕘 Time: 9 am PST / 4 pm UTC Register now- https://lnkd.in/gWRxm89f #KnowledgeManagement #LeadershipDevelopment #onlineevents #firesidechats

Join Fabrice Dowling and Deniz Kuran for an enlightening fireside chat, tailored for Support Operations professionals! Dive into the key aspects of building a strong support operations function, uncover how to craft effective support processes using the latest methodologies, and learn strategies to cultivate a culture of continuous improvement within your team. Don't miss this chance to elevate your support operations and connect with industry experts. 🗓️ Thursday, June 27th 🕘 9 am PST / 4 pm UTC Save your seat: https://lnkd.in/gyQmFb88 #supportopration #onlineevents #firesidechats #technologyandtools

𝐀𝐝- Looking to connect with fellow support professionals to discuss challenges, share insights, or simply learn something new? 🤔 Join Flight CX for their next Flight Connections get-together 😎 Whether you’re a seasoned expert or just starting out, we can’t wait to meet you. Let's swap insights, learn from one another, and have some fun while building connections. 🥳 📅 Date and Time: June 27th, 1 PM PST / 4 PM EST 📅 Join here: Flight CX Get-Together- https://lnkd.in/gKEMsZVB