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With mobile devices being essential towards day-to-day tasks, it's crucial that they remain resilient against threats. That's why we've built in Samsung Knox security on our Galaxy devices, so you can stay focused on what really matters. Learn more: http://smsng.co/6006eKcim #SamsungKnox #SamsungGalaxy #GalaxyAI

Jer L

Marketing at NA

1mo

I'm writing about an extremely negative experience with the Samsung customer care team. Recently, my Galaxy Z Fold 4 has been intermittently soft locking every time I unfold the phone with any audio on. This is a widespread issue that has been documented all over the internet, and it's due to the flex cable wearing out over time and breaking. As it stands, this is most definitely a manufacturing issue that Samsung knows about but refuses to admit it openly, instead blaming it on wear and tear, while also deflecting the blame by saying "We do not know how you have used the product since purchase". Hope to hear from you soon

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