Eric Johnson’s Post

Any folks in the Seattle/Tacoma area, I'd like to draw your attention to this critical community survey: https://lnkd.in/gesVxKP2 I love to see SurveyMonkey helping people answer questions big and small! (And for the record, I'd go with Pepper for a strong and feisty baby sea lion.)

I was honored to serve as one of the judges for the first-ever SurveyMonkey Curiosity Awards, and I’m thrilled to now share the winners. These brilliant marketing leaders at our incredible customer companies are driving innovation with their curiosity. Congratulations to this fantastic group: Francisco T. Bram, Susanna Canelon, Irina Efremova, Alicia Cappelli, Abby Forsyth, Brandon McKeown, Elizabeth Montavon, Stella Zinger Sanchez, Bridget Sauer, and Marques Zak! From American Express to the City of Atlanta, our winners embody the breadth of our customer base. Learn all about the accomplishments that earned them this win in ADWEEK:  https://bit.ly/3RfKhgT

The NBA playoffs are an incredible reminder of just how important leadership, teamwork, and perseverance are. I can't think of anybody with a better legacy for these qualities than Earvin “Magic” Johnson—both on and off the court. That’s why I’m so excited to welcome him as the keynote speaker of #CuriosityCon2024, where he’ll talk about how curiosity has brought him from the basketball court to the boardroom. If you haven’t registered yet, make sure you grab your spot:  https://bit.ly/3JQhTxI

I’m convinced that if you treat every customer interaction as a chance to learn and improve, the end result will always be a better relationship with your customers and a stronger bottom line. Bringing feedback to apps like HubSpot, where customer-facing professionals do their work every day, is an invaluable element to this equation. That’s why I’m so honored to share that SurveyMonkey has been named HubSpot’s TOP customer service app in 2024. Check out our HubSpot app listing page to learn more about how you can use customer feedback to improve your relationship with customers: https://bit.ly/3WE8lgK

Looking forward to seeing Sri Subramanian at Snowflake’s #datacloudsummit.

Proud of the work we are doing across all these fronts. Thank you Antoine Andrews (He/Him) for your leadership!

I have a sneaking suspicion I'm not the first person to write about AI... I talk a bit about the "other" AI, Authentic Input, and ways to build practical implementations of Artificial Intelligence into your business.

I'm so excited for us to bring back CuriosityCon. We have a great set of speakers and working sessions. The early response has been fantastic! Thanks to everyone on the team for getting us to here. Can't wait to see you (virtually!) in June.