American Airlines’ Post

We love your value on safety! Pristine's plastic additive is focusing on safety for the future of our environment! https://www.pristine.llc/news/epr-regulations

I urgently need assistance from a senior manager in customer relations with a matter that has been unresolved for three months, despite its critical nature due to a bereavement-related travel requirement. It is disheartening to resort to a LinkedIn post to seek resolution. Please contact me as soon as possible at serene.tnae10@gmail.com. Thank you.

To: Central Baggage Cc: Robert.Isom@aa.com CEO The baggage "specialists" are a bunch of liars if they claim that if an outside bag doesn't appear damaged, then nothing inside could be damaged. The simple fact is that my computer was operating fine before I was forced to quickly check my bag instead of allowing me to board with it. As soon as I opened my bag upon arrival at my destination, the computer was broken. It is American Airlines' fault and you are just sleazily wiggling your way out of any responsibility.  I am wondering how my 26,000+ followers on linkedin will feel about American Airlines after I complete a long post about my experiences, and how even the officers of the corporation wouldn't step in to do the right thing. As we all know, a fish rots from the head down.

I am writing to express my dissatisfaction with the service provided by American Airlines following the loss of my laptop on June 22, in first class seat 3E. Despite immediate and prolonged efforts contacting your support across multiple states, and over seven hours on the phone, my laptop has not been recovered. This incident raises concerns about your cleaning protocols amidst the ongoing health crisis, and the lack of effective customer service has compounded my distress during a sensitive time, as I was traveling for a funeral. I request a prompt investigation, compensation for my laptop, and a formal apology. I have filed a police report due to the sensitive information on the laptop. Please contact me within 3 business days. May I also remind you guys about your mission statement do so that your staff may revert back to it:

Safety - I made several dangerous complaints about AA safety . What happened ? Well , it wasn’t good ! I have a book to write . I’m now free from AA . Resigned !!!

I am a former Aircraft Mechanic for an MRO that serviced and maintained American Airlines aircraft, my father was USAir, later USAirways before retirement. Currently seeking a master's degree in EHS/ environmental health and Safety, with a career change in the near future. Does AA have positions now for SMS/EHS safety engineers?

Honored to have PSA Flight Attendant Mary Hart recognized during this remarkable event. Her dedication and commitment to safety serves as a gold standard for how our cabin crews prioritize the safety of our customers and operation.

#AmericanAirlines promised adequate lodging, food and transportation to 14 volunteers who deplaned an overweight international flight. I still ended up paying some out of pocket expenses and now they refuse to reimburse me. American Airlines is this how loyal customers are treated?

The worst airline ever, never fly with them even if it’s free🤬🤬🤬🤬

Very helpful!