Technical Support Specialist

LHH Recruitment Solutions is seeking a Customer Support Specialist, Software for a direct hire opportunity with a rapidly growing industry leader.

**on-site M-F in Ocala, FL **

***20% travel is required, out-of-state travel 4-5 days a month***

Responsibilities:

• Collaborate with sales, electrical department, and management to develop new sales/upgrades and address customer inquiries
• Act as the primary point of contact for customer IT departments, answering their questions and coordinating installations, escalating issues to management when necessary
• Perform in-house and on-site installation of PCs and software to meet project requirements
• Provide on-site customer training on the operation and maintenance of software
• Report inventory adjustments according to inventory practices

Qualifications:

• 2+ years of experience in training, customer support, or working directly with customers
• 1+ years of experience in a computer technician environment, equivalent military experience
• Ability to travel regularly

Education:

• Associates Degree in Computer Science and/or CompTIA A+ certification preferred, though similar vocational training and experience will be considered

Skills:

• SQL experience a plus
• CompTIA A+ certification preferred

Compensation:

• Salary will be commensurate with experience and qualifications.
• Benefits: 401(k) matching, Dental insurance, Health insurance, Health savings account, Life insurance, Paid time off, Vision insurance.

Type of Hire:

• Full-time, permanent position.

We encourage you to apply even if you don't meet all of the requirements.