CrossTech is seeking a Technical Business Analyst to support one of our clients in Philadelphia, PA.
This is a hybrid position.
Job Description
Collaborate with stakeholders including billing, finance, and client implementation to understand both short term and long-term goals.
Document functionality including complex logic for healthcare billing. Curate documentation for consumption by various stakeholders including ORMB users, member and client support, development, QA, and management.
Participate in daily support meetings with stakeholders as well as project/BAU focused meetings with technical staff.
For BAU:
Address production issues.
Monitor and evaluate product progress at each stage of from implementation of new features to BAU.
Troubleshoot complex and detailed billing challenges in collaboration with teams across the IBX ecosystem. Track urgent issues to closure, perform root cause analysis, and develop long term solutions.
For Projects:
Work with lead business analyst to create a product road map.
Analyze preferences and requests of end users and various stakeholders who interact with ORMB
Participate in refinement sessions to ensure user stories/requirements all meet DoR (Definition of Ready).
Participate in sprint planning including setting sprint goals.
Participate in release and upgrade planning.
Qualifications/Skills
Work experience supporting and configuring Oracle Revenue Management and Billing (ORMB) or similar billing systems.
Preferable development experience with Java based programming. Groovy script preferred.
Ability to parse through many details to get to the root cause of complex challenges.
Ability to prioritize effectively, especially tasks which are time sensitive.
Excellent knowledge of user-centered design principles.
Excellent oral and written communication.
Ability to work with large teams.
Understanding of design quality standards.
Compensation
$46-$48/hr
Comprehensive Benefits Offered
This job description is intended to provide information about this position's essential functions and basic duties. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and duties that could be assigned. Additional functions and requirements may be assigned by management as it deems appropriate. This document does not constitute a contract and is subject to change at the discretion of CrossTech Consulting Group.
CrossTech is proud to serve as an EOE/Vets/Disabled employer.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Other
Industries
IT Services and IT Consulting
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