Join our team of big mountain adventurers at the largest ski resort in Washington! Here at Crystal, it's more than our work. It's our passion for the guest experience, the outdoors, and the community that bring us together at the end of the tree-lined road. We come from near and far to be up on the mountain because it's an experience you just don't get anywhere else. Events are always on the calendar and friends are always down to play. Work in the beautiful National Forest, neighboring Mt. Rainier, as a premier Ikon Pass destination with a whole lot of stoke to share.
JUST LIKE THE TREES, WE ARE GROWING! Apply today to grow your mountain roots with us- whether you are looking to escape the city, expand your skills, or progress in the ski industry, we have a variety of roles for hard-working and enthusiastic team-players. Find your line, join our team!
BIG PEAKS, BIGGER PERKS
Employee Perks
Free Alterra season pass (unlimited, direct to lift at all Alterra resorts)
+ Free Alterra season pass for spouse and dependents 25 & under
50% off window ticket price at IKON partner resorts
Free access to Alterra Mountain destinations during time off
Free ski-referral letters for employees to use at other mountain resorts during time off
Discounted friends & family day-ski vouchers (Up to 85% off)
Discounts on Ski & Snowboard Lessons
Discounts on Ski & Snowboard Rentals
Discounts on Gear Tune-Ups
Discounts on Food & Beverage
Discounts at Crystal Mountain Retail shops
Free Crystal branded swag
Pro deals on gear with 100s of brands
Discount Marketplace
Deals on accessories, auto, electronics, entertainment, fitness, food, home, pet supplies, travel, and more
Employee-only Night Skiing events
Employee Housing available, on-mountain and off-mountain
Accrued paid time off for eligible positions
Group health insurance for eligible positions
401K benefit and generous match with immediate vesting for all staff members over 18
Opportunities for growth, advancement, and year-round employment
Position Title: Ski and Ride School Assistant Director
Business Unit: Ski and Ride School
Position Reports to: Director of Snowsports
Positions Reporting to this Role: Managers, Supervisors, Training staff
Location: Crystal Mountain,Washington
Wage Range: 74,000 - 84,000 DOE, Salaried
Job Summary
The Assistant Director is responsible for coordination and oversight of all aspects related to the daily operation of the Ski & Ride School. This position will work with managers and trainers to ensure all areas of the department are properly staffed, administrative tasks are accomplished, and training is well-designed and executed. The person in this position must be an effective and inspiring leader with significant experience in the Snowsports industry.
Essential Duties
Participate in developing annual departmental budgets and business plans.
Work with managers to ensure all payroll, staffing levels, inventory levels, hiring procedures and all other administrative functions are managed efficiently and timely.
Provide feedback and support to managers, supervisors and instructors.
Manage staff training and development program.
Resolve guest complaints by utilizing guest service guidelines. Accommodate special requests when appropriate.
Conduct interviews and make hiring decisions for our instructors and support staff.
Have to ability to think creatively to implement new initiatives.
Minimum of five years working experience in a Ski & Snowboard School
Minimum of three years of supervisory experience
Must have excellent guest service and communication skills
Must work well in a team environment
PHYSICAL DEMANDS AND WORKING CONDITIONS
Must be able to work in inclement weather in an alpine environment
This position may be required to work evenings, weekends and holidays while in operation.
Able to lift, carry, or otherwise move and position a minimum of 20 pounds on an occasional basis.
Manual dexterity to operate a computer and other common office equipment on an occasional basis.
Ability to work for extended periods of time standing, walking, kneeling on an occasional basis.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions.
An Equal Opportunity Employer
Seniority level
Director
Employment type
Full-time
Job function
Administrative
Industries
Recreational Facilities
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